devops irl (in real life) by sarah zelechoski and jonathan frappier - boston vmware user conference...
TRANSCRIPT
![Page 1: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/1.jpg)
DevOps IRL
Sarah Zelechoski & Jonathan Frappier
![Page 2: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/2.jpg)
Sarah ZelechoskiLead Site Reliability Engineer
@ReactiveOps
@szelechoski
/in/szelechoski
reactiveops.com
github.com/sairezgithub.com/reactiveops
![Page 3: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/3.jpg)
Jonathan Frappier
Senior Technical Consultant, Education Services @EMCCorp
@jfrappier
/in/jonathanfrappier
#vBrownBag professionalvmware.combit.ly/vbrownbagitunes
#Commitmasgithub.com/jfrappiergithub.com/commitmasbit.ly/Commitmas2
![Page 4: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/4.jpg)
Agenda
● Trust Exercise● This is a story all about how
we...● Discovered DevOps● Enabled business through
automation● Supported new business
requirements in weeks not months (or years)
![Page 5: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/5.jpg)
*Disclaimer
As always…
● Assume when we say how awesome something is, we really mean:
“In most cases…” everything is awesome “if it meets your business requirements”
● If you think we are repeating things, it’s because we are, but we did that on purpose
![Page 6: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/6.jpg)
Trust Exercise...
via 9gag.com
![Page 7: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/7.jpg)
It’s coming...
![Page 8: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/8.jpg)
Actually it’s here!
![Page 9: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/9.jpg)
Actually it’s here!
![Page 10: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/10.jpg)
Actually it’s here!
![Page 11: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/11.jpg)
Actually it’s here!
![Page 12: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/12.jpg)
What is DevOps?
![Page 13: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/13.jpg)
Cultural● what your company look like today?
○ interactions between groups○ silos of expertise○ responsibility/blame○ bottlenecks/waiting○ methods of communications○ different toolsets#notDevOps
![Page 14: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/14.jpg)
developer <> build <> QA <> ops <> support <> marketing <> financeWho are your customers?
![Page 15: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/15.jpg)
developer <> build <> QA <> ops <> support <> marketing <> finance
![Page 16: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/16.jpg)
“DevOps is a cultural and operational model that fosters collaboration to enable high-performance IT to achieve business goals”
Brian Gracely, Wikibon
![Page 17: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/17.jpg)
Cultural● management supported
○ no more silos○ cross-pollination between groups○ understanding motivations○ increase communication○ shared responsibility○ learn to trust#DevOps
![Page 18: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/18.jpg)
Operational
● from feature code to deploy
○ all groups have to work in concert
to get product out the door● pipeline has to function
○ consistent effort■ no bottlenecks■ waiting derails productivity
○ be continuous■ fits and starts■ feedback cycle
#DevOps
![Page 19: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/19.jpg)
Collaboration
● everyone on the same page ○ what you’re working on
■ new feature■ new tests■ new requirements■ new tools■ new campaign
○ how it affects me● focus effort
○ not on task○ on supporting the project
#DevOps
![Page 20: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/20.jpg)
Enable#DevOps
● to achieve business goals○ make your customers happy○ everyone is your customer
■ marketing■ support■ sales
○ help me help you
![Page 21: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/21.jpg)
Big DevOps
![Page 22: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/22.jpg)
ZOMG!
![Page 23: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/23.jpg)
DevOps IRL
![Page 24: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/24.jpg)
“There’s no new problem that someone hasn’t already had and written about it in a book”
Will Smith
![Page 25: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/25.jpg)
● you are not a beautiful and unique snowflake ○ business needs in common with others○ working with the same groups
● you don’t have the resources or time to develop new tools new and techniques○ focus on your own product dev!
● techniques and tools already exist to help○ open source software○ pipeline/workflow examples○ collaboration/communication
methodologies● community
○ real stories of success○ help when you need it
![Page 26: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/26.jpg)
● if it’s sink or swim○ don’t jump into the deep end first○ nothing wrong with swimming
lessons○ use existing tools to help buoy you○ good technique will move you faster
and more efficiently○ use the buddy system○ practice makes perfect
![Page 27: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/27.jpg)
Storytime
![Page 28: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/28.jpg)
Cultural
![Page 29: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/29.jpg)
StorySJ -2
● Devs dev’d● QA QA’d● IT IT’d
![Page 30: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/30.jpg)
StorySJ
● Management support● Team collaboration● Empathy● Blameless post-mortems● Continuous improvement● Go play darts...or pool...or
cards...or make a run
![Page 31: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/31.jpg)
Techniques● Join team meetings/standups
(hopefully standups)● Retrospectives● Shared task boards● Go sit somewhere else● Go play darts...or pool...or
cards...or make a run
![Page 32: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/32.jpg)
Tools● Slack, HipChat, giant group
Lync chat● Social media● Conferences, meetups● Human-ie stuff like talking to
other “humans”
![Page 33: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/33.jpg)
Community
● The Phoenix Project● Mentorship Programs
○ bit.ly/mentorex1○ bit.ly/mentorex2○ vsensei.expert *
● Etsy Blameless Post-Mortems○ bit.ly/ETSYbp-m
● 8 DevOps Secrets○ bit.ly/8devopsec
● Breaking Down Silos Doesn’t Happen Overnight○ bit.ly/breakingsilos
● Unicorns and the language of otherness○ bit.ly/igniteunicorns
![Page 34: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/34.jpg)
Operational
![Page 35: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/35.jpg)
StorySJ -2
● hand-crafted artisan infrastructure○ installs done by who? when? ○ vmware fusion, samba, postgres
● devs/qa○ had local VMs or
workstation/system setup
● “staging” ○ rolled by hand / modified by all
parties
● production was under CM○ layered bash scripts
○ long running instances / never
updated
● deployment
![Page 36: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/36.jpg)
![Page 37: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/37.jpg)
StorySJ
● codify infrastructure○ make repeatable from dev to qa
to staging to production
○ try for no hand-rolled or modified
anything
● config management ○ idempotent ansible
● strict procedure ○ hand rolled gold images○ eventually moved to packer
● build products for everyone○ vagrant boxes○ vm templates
● convincing everyone to participate
![Page 38: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/38.jpg)
![Page 39: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/39.jpg)
Techniques
● source control○ quality control○ infrastructure reviewed/audited○ input from all groups
● leverage automation ○ avoid repeating effort○ eliminate hand rolled resources
● configuration management● immutable infrastructure
○ for everything (even vcenter)○ dev has same box as production
![Page 40: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/40.jpg)
Tools
● source control○ github
● automation○ PowerShell/PowerCLI (vcenter)○ ansible○ packer
● configuration management○ puppet/ansible/chef
● immutable infrastructure○ vagrant, VMware, terraform
vSphere provider○ packer
![Page 41: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/41.jpg)
Community
● About Immutable Infrastructure via Codeship○ https://blog.codeship.
com/immutable-deployments/
● devopsdays○ http://www.devopsdays.org/
● The Ship Show○ http://theshipshow.com
● Hacking Ansible○ http://t.co/IFYdUBImqn
![Page 42: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/42.jpg)
Collaboration
![Page 43: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/43.jpg)
StorySJ -2
● Switch replacement take 1…○ Teams were siloed○ Dev was... something… ¯\_(ツ)_/¯
○ No knowledge of work process
between groups
![Page 44: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/44.jpg)
StorySJ
● Switch replacement take 2 except…○ Management support on culture
○ Dev was Agile(ish) and Ops was
Kanban(ish) (different but
compatible)
○ More knowledge of work process
between groups
● Inserted into the Dev process
“The kind of trust that makes a team great is vulnerability trust...the ability to say I don’t know the answer” - Patrick Lencioni
![Page 45: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/45.jpg)
Techniques● Lots of methodologies
○ Agile, Kanban○ Okay to morph what fits your org
● Human communication…○ Yup...I’m gonna talk about pool
and again
![Page 46: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/46.jpg)
Tools● Trello, Asana● Jira (all things for small
teams), Zendesk● Git, GitHub, any SCM● Slack, HipChat● Whiteboards & Post-Its
![Page 47: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/47.jpg)
Community● bit.ly/usingtrello● bit.ly/brenderasana● https://geekspeak.slack.com● http://community.emccode.
com/ ● #vBrownBag Slack coming
soon
![Page 48: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/48.jpg)
Enable
![Page 49: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/49.jpg)
StorySJ
● everyone a customer● enabled dev with repeatable
dev boxes ○ moved to vagrant○ provided upgrade paths
● enabled build & qa with standardized resources○ eliminated IT waste
○ long standing boxes and archived
versions were unnecessary○ immutable vm guests○ shorter lead time
![Page 50: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/50.jpg)
HELP ME HELP YOU
HELP ME HELP YOU
![Page 51: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/51.jpg)
StorySJ
● enabled external customers○ coherent monitoring and alerting○ less downtime○ quicker releases (hotfixes, etc)○ heartbleed, critical security fixes
● enabled ourselves○ made everything repeatable and
reliable○ free DR○ self documenting
![Page 52: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/52.jpg)
Techniques
● Shared responsibility ○ dev helping with alerts/support
○ ops helping with feature
requirements
● Feedback loop ○ including sales/marketing
● Immutable infrastructure● Continuous Build/Deployment● Performance for Business
![Page 53: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/53.jpg)
Tools
● Ticketing & Tasking○ JIRA, Zendesk, Asana, Trello
● Logging○ loggly, logentries, ELK, papertrail
● Metrics○ statsd, Graphite, Jenkins
● Infrastructure Monitoring○ Splunk, Nagios, Veeam One,
Sensu
● Application Monitoring○ New Relic, App Dynamics
● Alerting & SLA Tracking○ Pager Duty, Pingdom
![Page 54: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/54.jpg)
Community● Foundations of a Successful
DevOps Team○ https://www.pagerduty.
com/blog/devops-foundations/
● The Fallacy of Fast○ https://www.youtube.com/watch?
v=iIT18m6bHmw
![Page 55: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/55.jpg)
![Page 56: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/56.jpg)
Where do you Start?
![Page 57: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/57.jpg)
Culture● Own it● Make a new friend● Lunch ‘n Learn / Beer ‘n Learn● Desk swap / desk move● Get in on meetings● Goal board
![Page 58: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/58.jpg)
Operational
● Infrastructure as code○ CM and SCM of all things○ collaborate in Github (or other)
■ everyone has access + input■ @ people for conversations■ enforce code review
● Stop using the GUI○ start writing your VM infra as
code○ PowerCLI or ansible 2○ orchestrate stand-up/tear down
○ try orchestrating the GUI with
Onyx
● Start small○ pick a task you have to do
manually and automate it
○ if you find yourself hardcoding
something, extract it to a variable
![Page 59: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/59.jpg)
Collaboration
● Pick a starting point○ Agile? Kanban? Whatever…
● Pick a tool, try it for a small project○ Asana, Trello, Jira…○ If it doesn’t work, punt
● Find the process and tools that work for you○ Talk to the community
○ Remember someone has tackled
this problem○ Different != wrong, ask why
● Talk more○ Slack, HipChat, actual talking
![Page 60: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/60.jpg)
Enable
● Pick a project with organization wide visibility
● Give everyone a part to play○ how do they contribute?○ how do they give feedback?○ how do they get help?○ how do they get work done?
● Everyone knows the goal○ agree on well defined success
criteria
○ turns in to SLA or KPI. business
enabled.
● Over-communicate ● Trust, empower, encourage,
reward○
![Page 61: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/61.jpg)
Learning
● #vBrownBag DevOps Series○ http://professionalvmware.
com/vbrownbag-devops-series/
● #Commitmas○ http://bit.ly/Commitmas2
○ https://github.
com/commitmas/30-days-of-
commitmas-2015
● Pluralsight.com● CodeSchool.com● FreeCodeSchool.com● LinuxAcademy.com/devops
![Page 62: DevOps IRL (In real life) by Sarah Zelechoski and Jonathan Frappier - Boston VMware User Conference December 2015 (VMUG Usercon)](https://reader033.vdocuments.us/reader033/viewer/2022051520/58ef5a551a28ab5e668b469f/html5/thumbnails/62.jpg)
Thank You