devnet-1138smart cloud services for smart things with xively

© 2015, LogMeIn, Inc. | CONFIDENTIAL

Smart Produc

ts

Agenda

• Intro

• Cisco Live use case

• Solving sample customer IoT project

• Prize drawing

Prizes : Mobile phone speaker


Global network of Cisco / Equinix Data Centers


Where any failover delay is catastrophic


Monitoring for external vibrations


) ) )

Time series of abnormal vibrations


User Defined Business Rules & Reports


Business rules applied in real-time to determine the right action to take


Xively - Cisco ServiceGrid integration

Ticketing System


Cisco ServiceGrid integrates this with ServiceNow / SalesForce... to take action


Drone delivers spare part to data center...


Service Part Launch actionResponse

Cisco UCS Servers

Data Center

Recap

3rd Party

Ticketing

SystemBusiness Rules

Inte

gra

tion


Connect EngageManageCommunicate with device

Make sense of data collected

Take action onthe results


Xively Relationship Manager

EngagementBased on events, engage customer through XEM

Connectivity

MonitoringMonitor activities, manage devices and take actions based on rules

Network CommunicationMethod to communicate from device to cloud - TCP/IP + Messaging Protocol

Product Data StorageDatabase to store, manage and view data sent by devices

Product HardwareProcessor, Sensor, Wifi

Xively API

External Applications

CRM ERP

Support Data Analytics

Product / DeviceProduct Software

Embedded OS, Onboard Software

Connect

Manage

Engage


Boston(Headquarters)

Bangalore

Sydney

Dublin

BudapestLondon

Xively

• Part of LogMeIn - global public (NASDAQ:LOGM) company with 2014 revenue of $222M

• Worldwide operations with 800 employees in seven global offices

• 50+ million active users connect to over 255 million devices.

San Francisco


Sample Customer Use Case

This is purely a hypothetical example for discussion purposes. All logos belong to their respective owners.


Connect


Enabling the vending machine to send status to cloud. Chipset / software agent.

Data plan to enable connectivity

Ensuring communication to the cloud is encrypted

Authentication of machine when first installed

Interfacing machine drivers in vending machine to software agent to report of inventory levels

Tracking when machine needs to be serviced

Monitoring refrigerant level / temperature of the vending machine

Remote updates to firmware in vending machine

Ensuring only authorized staff can access the system to replenish / repair it

Dynamic pricing based on local events / temperature


GSM

CONNECT

Chipsets

WiFi


Manage


Defining data model to collect data from vending machines

Data storage

Define business rules on when inventory needs to be replaced

User provisioning for authorized personnel

Group management and authorizations

Real time data stream processing

Check for power or connectivity failure

Managing data streams from different model vending machines that might be deployed

Defining under what conditions the machine needs to be serviced / turned off

Tracking sales by product and time period


GSM

CONNECT

MANAGE

Chipsets

WiFi


Engage


Interface with CRM system to track owner of vending machine

Interface with ERP system for products to deliver

Integrate with service routing to dispatch driver

Integrate with service management system to dispatch repair person

Integrating with Servicing system to track which spare parts are needed for repair

Integrate with data analytics solutions to analyze sales data captured

Integrate with remote support product to assist local convenience store operator

Interfacing with payment gateway

Device updating

Mobile apps for remote access to data


GSM

CONNECT

MANAGE

ENGAGE

Chipsets

Online Response

Physical Response

WiFi


Questions ?

Deepak [email protected]

415-606-4416

mailto:[email protected]

devnet-1138smart cloud services for smart things with xively

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