iPhone X A1865, A1901, A1902 (Currently not repairable)

iPhone Model Identifier

Use Begin In-Store Repair device specific repair pages in repair portal

iPhone 4s (Mail-in Only) A1387, A1431

iPhone 4 (Mail-In Only) A1332, A1349

iPhone 5c (Mail-in Only) A1532, A1456, A1507, A1516, A1529

iPhone 5s A1453, A1457, A1518, A1528, A1530, A1533

Phone 5 (Mail-in Only) A1428, A1429, A1442

iPhone SE A1723, A1662, A1724 (Battery not repairable in-store)

Phone 6 Plus A1522, A1524, A1593

Phone 6S Plus A1634, A1687, A1699

Phone 6 A1549, A1586, A1589

Phone 6S A1633, A1688, A1700

Phone 7 Plus A1661, A1784, A1785 (Device opens from left to right, opposite of a book)

Identifier Tip: No headphone jack, back not glass

Phone 7 A1660, A1778, A1779 (Device opens from left to right, opposite of a book)

Identifier Tip: No headphone jack, back not glass

Phone 8 Plus A1864, A1897, A1898

Identifier Tip: Back is made of glass

Phone 8 A1863, A1905, A1906

Identifier Tip: Back is made of glass

Samsung Model Identifier: Mail-In Only

International versions of the devices below should not be sent in for repair

Samsung Galaxy Model Model Number Galaxy S3

SGH-i747 (AT&T version) SGH-T999 (T-Mobile version) SCH-i535 (Verizon version) SPH-L710 (Spring version) No Sim Card slot GT-i9300 (International version)

Galaxy S4

SGH-I337 (AT&T version) SGH-M919 (T-Mobile version) SCH-I545 (Verizon version) SPH-L720 (Sprint version SCH-R970 (U.S. Cellular version)

Galaxy S5

SM-G900A (AT&T version) SM-G900T (T-Mobile version) SM-G900V (Verizon version) SM-G900P (Sprint version) SM-G900R4 (US Cellular version)

Galaxy S6

SM-G920A (AT&T version) SM-G920T (T-Mobile version) SM-G920V (Verizon version) SM-G920P (Sprint version) SM-G920R4 (US Cellular version)

Galaxy S6 Edge

SM-G925A (AT&T version) SM-G925T (T-Mobile version) SM-G925V (Verizon version) SM-G925P (Sprint version) SM-G925R4 (US Cellular version)

Galaxy S7

SM-G930A (AT&T version) SM-G930T (T-Mobile version) SM-G930V (Verizon version) SM-G930P (Sprint version) SM-G930R4 (US Cellular version)

Galaxy S7 Edge

SM-G935A (AT&T version) SM-G935T (T-Mobile version) SM-G935V (Verizon version) SM-G935P (Sprint version) SM-G935R4 (US Cellular version)

Galaxy S8 SM-G950U (AT&T, T-Mobile, Sprint, US Cellular, all other U.S carriers)

Galaxy S8+ SM-G955U (AT&T, T-Mobile, Sprint, US Cellular, all other U.S carriers)

Galaxy Note 3

SM-N900A (AT&T version) SM-N900T (T-Mobile version) SM-N900V (Verizon version) SM-N900P (Sprint version) SM-N900R4 (US Cellular version)

iPad Identifier: Mail-In Only

Galaxy Note 4

SM-G910A (AT&T version) SM-G910T (T-Mobile version) SM-G910V (Verizon version) SM-G910P (Sprint version) SM-G910R4 (US Cellular version)

Galaxy Note 5

SM-N920A (AT&T version) SM-N920V (Verizon) SM-N920T (T-Mobile version) SM-N920P (Sprint version) SM-N920R4(U.S Cellular version)

Device Release Date

Model Number Identifier Tip

iPad Pro 12.9 (2nd Gen) 2017 A1670, A1671 (Wi-Fi + Cellular) Touch ID

iPad Pro 10.5 in. 2017 A1701, A1709 (Wi-Fi + Cellular) Touch ID

iPad Pro 9.7 in. 2016 A1673, A1674, A1675 (Wi-Fi + Cellular) Touch ID

iPad Pro 12.9 in. 2015 A1584, A1652 (Wi-Fi + Cellular) Touch ID

iPad Air 2 2014 A1566, A1567 (Wi-Fi + Cellular) Touch ID

iPad Air 2013 A1474, A1475 (Wi-Fi + Cellular), A1476 (Wi-Fi + Cellular)

iPad Mini 4 2015 A1538, A1550 (Wi-Fi + Cellular) Touch ID

iPad Mini 3 2014 A1599, A1600 (Wi-Fi + Cellular) Touch ID

iPad Mini 2 2013 A1489, A1490 (Wi-Fi + Cellular), A1491 (Wi-Fi + Cellular)

iPad Mini 2012 A1432, A1454 (Wi-Fi + Cellular), A1455 (Wi-Fi + Cellular)

iPad (5th generation) 2017 A1822, A1823 (Wi-Fi + Cellular) Touch ID

iPad (4th generation) 2012 A1458, A1459 (Wi-Fi + Cellular), A1460 (Wi-Fi + Cellular)

iPad (3rd generation) 2012 A1416, A1430 (Wi-Fi + Cellular), A1403 (Wi-Fi + Cellular) 30-pin charger

iPad 2 2011 A1395, A1396 (GSM), A1397 (CDMA) 30-pin charger

iPad 2010 A1219, A1337 (WiFi + 3G)