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Poh S. Lim Principal Consultant Minuteman Resources

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Page 1: Developing knowledge transfer programs to result in retention

Poh S. Lim

Principal Consultant

Minuteman Resources

Page 2: Developing knowledge transfer programs to result in retention

ContentsExamining critical knowledge

Identifying whether knowledge is at risk of being lost

Developing a process for transferring knowledge

Implementing and increasing engagement, productivity and work quality

Page 3: Developing knowledge transfer programs to result in retention
Page 4: Developing knowledge transfer programs to result in retention

What is ‘Critical

Knowledge’?

Page 5: Developing knowledge transfer programs to result in retention

Operations

Supply chain

AdministrativeProcesses

Page 6: Developing knowledge transfer programs to result in retention

Consider the following:

The world is dynamic, not static

A corporation may be a leader today and bankrupt the next

Corporations are in a competitive

environment, vying for leadership in the

marketplace

Page 7: Developing knowledge transfer programs to result in retention

What then is the ‘X’ factor of an organization?

Page 8: Developing knowledge transfer programs to result in retention
Page 9: Developing knowledge transfer programs to result in retention

Inherent AdaptableForward-looking

Open Engaging Inspiring

Page 10: Developing knowledge transfer programs to result in retention
Page 11: Developing knowledge transfer programs to result in retention

Poor leadership (lost direction)

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Page 20: Developing knowledge transfer programs to result in retention

Culture

Shared values and assumptions

Encoded within the organization

Page 21: Developing knowledge transfer programs to result in retention

Everybody in the organization is a participant and is

valued

Employee Engagement

Page 22: Developing knowledge transfer programs to result in retention

Knowledgeshared

Productivity

Innovation

Work quality

Page 23: Developing knowledge transfer programs to result in retention

For more queries:Contact: Mr. Poh S. Lim

Principal Consultant/DirectorMinuteman Resources

HP: (+65) 96171577Website: www.minutemanresources.com


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