developing a social media strategy john castronova 140 characters at a time
TRANSCRIPT
DevelopingA Social Media
Strategy
John Castronova
140 characters at a time
Contents
• I am Proposing . . . (Objectives and Benefits)
• Importance of Social Media (Situation and Qualifications)
• The Problems Of Social Media (Situation)
• The Social Media Strategy (Methods and Objectives)
• Deliverables (Objectives)
• The End Result (Objectives and Benefits)
I am Proposing . . .
I am Proposing . . .
A Strategy to utilize social media to your
advantage
I am Proposing . . .
• Attract new customers, stakeholders, investors.
A Strategy to utilize social media to your
advantage
I am Proposing . . .
• Attract new customers, stakeholders, investors.
• Keep current customers, stakeholders, and investors happy.
A Strategy to utilize social media to your
advantage
I am Proposing . . .
• Attract new customers, stakeholders, investors.
• Keep current customers, stakeholders, and investors happy.
• Use feedback effectively
A Strategy to utilize social media to your
advantage
Importance of Social Media
Importance of Social Media
• 92% Use Word of Mouth
Importance of Social Media
• 92% Use Word of Mouth
• 78% Trust Their Peers
Importance of Social Media
• 92% Use Word of Mouth
• 78% Trust Their Peers
• Transparency is Expected
Importance of Social Media
• 92% Use Word of Mouth
• 78% Trust Their Peers
• Transparency is Expected
• A change . . .
Importance of Social Media
The Way People Get Information
Importance of Social Media
They Don’t Trust You
Importance of Social Media
Importance of Social Media
TelevisionPeriodicalsBillboardsBanners
TelevisionPeriodicalsBillboardsBanners
Importance of Social Media
TelevisionPeriodicalsBillboardsBanners
TelevisionPeriodicalsBillboardsBanners
Importance of Social Media
TelevisionPeriodicalsBillboardsBanners
TelevisionPeriodicalsBillboardsBanners
Importance of Social Media
TelevisionPeriodicalsBillboardsBanners
TelevisionPeriodicalsBillboardsBanners
Importance of Social Media
TelevisionPeriodicalsBillboardsBanners
TelevisionPeriodicalsBillboardsBanners
Importance of Social Media
TelevisionPeriodicalsBillboardsBanners
TelevisionPeriodicalsBillboardsBanners
Importance of Social Media
TelevisionPeriodicalsBillboardsBanners
TelevisionPeriodicalsBillboardsBanners
Importance of Social Media
TelevisionPeriodicalsBillboardsBanners
TelevisionPeriodicalsBillboardsBanners
Importance of Social Media
TelevisionPeriodicalsBillboardsBanners
TelevisionPeriodicalsBillboardsBanners
Importance of Social Media
TelevisionPeriodicalsBillboardsBanners
TelevisionPeriodicalsBillboardsBanners
Importance of Social Media
TelevisionPeriodicalsBillboardsBanners
TelevisionPeriodicalsBillboardsBanners
Importance of Social Media
TelevisionPeriodicalsBillboardsBanners
TelevisionPeriodicalsBillboardsBanners
The Problems of Social Media
The Problems of Social Media
• Overload
The Problems of Social Media
• Overload
• Exponentially Negative or Positive
The Problems of Social Media
• Overload
• Exponentially Negative or Positive
• Lack of Control
The Social Media Strategy
Problems • Overload
• Exponentially Negative or Positive
• Lack of Control
Adaptations
The Social Media Strategy
Problems • Overload
• Exponentially Negative or Positive
• Lack of Control
Adaptations• Choose The Best Tools
The Social Media Strategy
Problems • Overload
• Exponentially Negative or Positive
• Lack of Control
Adaptations• Choose The Best Tools
• Handle the Negative and Enhance the Positive
The Social Media Strategy
Problems • Overload
• Exponentially Negative or Positive
• Lack of Control
Adaptations• Choose The Best Tools
• Handle the Negative and Enhance the Positive
• Don’t control the conversation. Enter it.
Deliverables
• List of Tools (startup and troubleshooting)
• Instructions
• Strategy Guide
The End Result
Deliverables • List of Tools (startup and
troubleshooting)
• Instructions
• Strategy Guide
Benefits• Attract new customers,
stakeholders, investors.
• Keep current customers, stakeholders, and investors happy.
• Use feedback effectively
?
Thank You