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DETERMINANTS OF BUILDING SERVICES COST IN HIGH-RISE RESIDENTIAL BUILDING KHO MIN FUNG UNIVERSITI TEKNOLOGI MALAYSIA

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Page 1: DETERMINANTS OF BUILDING SERVICES COST IN HIGH-RISE

DETERMINANTS OF BUILDING SERVICES COST IN HIGH-RISE

RESIDENTIAL BUILDING

KHO MIN FUNG

UNIVERSITI TEKNOLOGI MALAYSIA

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DETERMINANTS OF BUILDING SERVICES COST IN HIGH-RISE

RESIDENTIAL BUILDING

KHO MIN FUNG

A dissertation submitted in partial fulfillment of the

Requirement for the awards of the degree of

Bachelor of Quantity Surveying

Faculty of Built Environment

Universiti Teknologi Malaysia

JUNE 2018

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DECLARATION

I declare that this thesis entitled “Determinants of Building Services Cost in High-rise

Residential Building” is the results of my own research except as cited in the

references. The thesis has not been accepted for any degree and is not concurrently

submitted in candidature of any other degree.

Signature : FUNG

Name : KHO MIN FUNG

Date : 31/05/2018

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DEDICATION

Special thanks to my beloved parents, all my family members and friends for their

support, help and understanding

I extend my deepest appreciation to each of the above

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ACKNOWLEDGEMENT

First and foremost, I would like to express my deep gratitude to my research

supervisor, Dr. Shamsul Hadi Bandi. Thanks for his valuable guidance, advice and

recommendations to me in completing this study. Apology also goes to him for any

inconvenience brought to him during the entire period of this study.

Furthermore, I would like to express my appreciation to all the respondents

who spend their precious time during interview section. Without their participations, I

could not complete my dissertation successfully.

Last but not least, I would also like to take this opportunity to thank all my

family members and friends for their great support and dedication in encouraging and

helping me to accomplish this study. Million thanks to all.

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ABSTRACT

Building services are an integral element in buildings which aid in movement,

communications and contributing towards comfort. These systems contribute a

significant portion of cost to buildings. The current trend of building services cost

showed an upward pattern as the previous studies had shown. This implied that a huge

sum of expenditure had been spent to equip buildings with a wide array of services.

Despite this trend, there seemed to be a lack of studies being carried out to explain the

situation. This calls for a study to be carried out to determine the determinants which

justify current trend observed. Therefore, the aim of this study is to appraise the

determinants influencing the building service cost in high-rise residential building. To

achieve this aim, the following objectives were outlined: (1) To analyse the trend of

building services cost in high-rise residential building; (2) To determine the main

determinants that justify the trend of the building services cost in high-rise residential

building. This study was conducted using qualitative approach through document

analysis in attaining the first objective by analysing historical cost data from five case

studies. The second objective was achieved through semi-structured interviews

administered to seven respondents with background in M&E. By using the NVivo to

analyse the interviews data, five main determinants were determined through this

study. These are: (1) client requirement; (2) design factor; (3) economic factor; (4)

consideration of eco-friendly product and (5) amendment of building regulation. As

cost is seen as the main concern of building clients, this study contributes by informing

the designers on the determinants that affect building services cost. This would serve

as a control mechanism for making decision in the early design stage.

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ABSTRAK

Sistem perkhidmatan bangunan adalah elemen penting dalam bangunan yang

membantu pergerakan, komunikasi dan menyumbang ke arah keselesaan. Sistem ini

menyumbang sebahagian besar kos kepada bangunan. Trend semasa kos

perkhidmatan bangunan menunjukkan kenaikan seperti kajian terdahulu telah

menunjukkan. Ini menunjukkan bahawa sejumlah besar perbelanjaan telah

dibelanjakan untuk melengkapkan bangunan dengan pelbagai perkhidmatan.

Walaupun terdapat trend ini, terdapat kekurangan kajian yang dijalankan untuk

menjelaskan keadaan. Ini memerlukan kajian yang akan dijalankan untuk mengenal

pasti penentu yang membenarkan trend semasa. Oleh itu, tujuan kajian ini adalah

untuk menilai penentu yang mempengaruhi kos perkhidmatan bangunan di bangunan

kediaman bertingkat tinggi. Untuk mencapai matlamat ini, objektif-objektif berikut

telah digariskan: (1) untuk menganalisis trend bagi kos perkhidmatan bangunan di

sebuah bangunan kediaman bertingkat tinggi; (2) Untuk menentukan penentu utama

yang menyebabkan trend bagi kos perkhidmatan bangunan tersebut dalam bangunan

kediaman bertingkat tinggi. Kajian ini dijalankan dengan menggunakan pendekatan

kualitatif melalui analisis dokumen dalam mencapai objektif pertama dengan

menganalisis data kos sejarah dari lima kajian kes. Objektif kedua dicapai melalui

wawancara separa berstruktur yang diberikan kepada tujuh responden dengan latar

belakang dalam M & E. Dengan menggunakan NVivo untuk menganalisis data temu

bual, lima penentu utama ditentukan melalui kajian ini. Ini adalah: (1) permintaan

majikan; (2) faktor reka bentuk bangunan; (3) faktor ekonomi; (4) pertimbangan

pengunaan produk mesra alam dan (5) pindaan peraturan bangunan. Sebagai kos

dilihat sebagai kebimbangan utama bangunan majikan, kajian ini menyumbang

dengan memaklumkan pereka mengenai penentu yang mempengaruhi kos

perkhidmatan bangunan. Ini akan berfungsi sebagai mekanisme kawalan untuk

membuat keputusan dalam peringkat reka bentuk awal.

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TABLE OF CONTENTS

CHAPTER TITLE PAGE

THESIS DECLARATION

SUPERVISOR’S DECLARATION

TITLE PAGE

DECLARATION ii

DEDICATION iii

ACKNOWLEDGEMENT iv

ABSTRACT v

ABSTRAK vi

TABLE OF CONTENT vii

LIST OF TABLES xiii

LIST OF FIGURES xv

LIST OF ABBREVIATIONS xvii

LIST OF APPENDICES xviii

1. INTRODUCTION ................................................................................

1.1 Introduction 1

1.2 Research background 1

1.3 Problem statement 4

1.4 Research Question 8

1.5 Aim 8

1.6 Research Objective 9

1.7 Scope of study 9

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1.8 Significance of Research 10

1.9 Brief Research Methodology 10

1.9.1 Preliminary Study 12

1.9.2 Literature Review 12

1.9.3 Data Collection 12

1.9.4 Data Analysis 13

1.9.5 Conclusion 13

1.10 Chapter Outline 13

2. BUILDING SERVICES COST COMPONENTS IN

CONSTRUCTION INDUSTRY

2.1 Introduction 15

2.2 Definition 17

2.2.1 Trend 17

2.2.2 Cost 17

2.2.3 Building services engineering 18

2.2.4 High-rise building 19

2.3 Building services system 20

2.3.1 Building services system in high-rise building 20

2.3.1.1 Cold water supply system ............................... 20

2.3.1.2 Electrical supply and distribution system ....... 21

2.3.1.3 Sanitary pipework and appliances................... 22

2.3.1.4 Fire safety system............................................ 23

2.3.1.5 Ventilation system........................................... 24

2.3.1.6 Lift system....................................................... 24

2.3.1.7 Security system ............................................... 24

2.3.2 Element of building services system 25

2.3.2.1 Plant and equipment (Source) ......................... 25

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2.3.2.2 Service run (distribution) ................................ 26

2.3.2.3 Appliances (outlet) .......................................... 26

2.3.3 Design consideration for building services system27

2.3.3.1 Maintenance .................................................... 27

2.3.3.2 Energy efficiency ............................................ 28

2.3.3.3 Location and access to plant and equipment ... 28

2.3.3.4 Building Codes & Standards ........................... 28

2.3.3.5 Whole Life Cost .............................................. 29

2.3.3.6 Safety 29

2.3.3.7 Quality 30

2.4 Building services cost 30

2.4.1 Building services cost element 31

2.4.1.1 Material cost .................................................... 31

2.4.1.2 Labour cost ...................................................... 33

2.4.2 Approach to prepare building services cost 34

2.4.3 Problem in managing building services cost 35

2.4.3.1 Lack of generally accepted SMM for building

services element 35

2.4.3.2 Inadequate design information ........................ 36

2.4.3.3 Inability of quantity surveyors offer cost advice

on building services 36

2.4.3.4 No involvement of building services contractor

in early design stage ......................... 37

2.4.3.5 Poor coordination at pre-installation stage...... 37

2.4.4 Factor affecting trend of building services cost 39

2.4.4.1 Complexity of project ..................................... 39

2.4.4.2 Design factor ................................................... 40

2.4.4.3 General rise in standard of living .................... 41

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2.4.4.4 Desire for controlled internal environment ..... 42

2.4.4.5 Greater energy conservation ........................... 42

2.4.4.6 Attitude towards whole life costs .................... 43

2.4.4.7 Cost of construction material .......................... 43

2.4.4.8 Amendment of building regulation ................. 44

2.5 Summary of Chapter 44

3. RESEARCH METHODOLOGY ........................................................

3.1 Introduction 45

3.2 Research Methodology 46

3.2.1 Stage 1-Preliminary study 46

3.2.2 Stage 2-Literature Review 47

3.2.3 Stage 3-Data collection 47

3.2.4 Stage 4-Data Analysis 48

3.2.5 Stage 5-Conclusion and Recommendation 48

3.3 Research design 48

3.4 Case study 49

3.5 Research Instruments 50

3.5.1 Document Analysis 50

3.5.2 Semi-structured interview 52

3.6 Method of Data Analysis 54

3.7 Research Flow 58

3.8 Summary 60

4. ANALYSIS, RESULT AND DISCUSSION .......................................

4.1 Introduction 61

4.2 Background of the Project 61

4.2.1 Project A 62

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4.2.2 Project B 63

4.2.3 Project C 65

4.2.4 Project D 67

4.2.5 Project E 69

4.2.6 Summary 71

4.3 Overall trend of building services cost from case studies 73

4.3.1 Trend of cost for sanitary appliances 74

4.3.2 Trend of cost for plumbing installation 76

4.3.3 Trend of cost for electrical installation 78

4.3.4 Trend of cost for fire protection installation 80

4.3.5 Trend of cost for lift and conveyor installation 82

4.3.6 Services cost contribute to construction cost 84

4.4 Interviewee profile 86

4.5 Determinants justifing trend of building services cost 86

4.5.1 Determinants causing the increasing trend of

sanitary appliances cost 89

4.5.1.1 Client requirement........................................... 90

4.5.1.2 Consideration of eco-friendly product ............ 91

4.5.2 Determinants causing the increasing trend of

plumbing installation cost 92

4.5.2.1 Economic factor .............................................. 93

4.5.2.2 Design factor ................................................... 94

4.5.2.3 Client requirement........................................... 95

4.5.3 Determinants causing the increasing trend of air

conditioning & ventilation installation cost 96

4.5.3.1 Client requirement........................................... 97

4.5.3.2 Design factor ................................................... 97

4.5.3.3 Consideration of eco-friendly product ............ 98

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4.5.4 Determinants causing the increasing trend of

electrical installation cost 99

4.5.4.1 Economic factors........................................... 100

4.5.4.2 Design factor ................................................. 100

4.5.4.3 Client requirement......................................... 101

4.5.5 Determinants causing the increasing trend of fire

protection installation cost 102

4.5.5.1 Economic factors........................................... 103

4.5.5.2 Design factor ................................................. 103

4.5.5.3 Amendment of building regulation ............... 104

4.5.6 Determinants causing the increasing trend of lift &

conveyor installation cost 104

4.5.6.1 Client requirement......................................... 105

4.5.6.2 Design factor ................................................. 106

4.5.6.3 Consideration of eco-friendly product .......... 107

4.5.7 Special M&E installation system that causes the

increases in overall building services cost 107

4.5.7.1 Client requirement......................................... 108

4.6 Summary of chapter 109

5. CONCLUSION AND RECOMMENDATIONS ...............................

5.1 Introduction 110

5.2 Research Outcome 110

5.2.1 Objectives 111

5.2.2 Conclusion 114

5.3 Limitation of Study 114

5.4 Recommendation and suggestion for future study 116

6. REFERENCE ................................................................................. 117

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LIST OF TABLES

TABLE

NO. TITLE PAGE

1.1 Proportion of total costs spent on building services (Smith

et al., 2016)

2

1.2 Allocation of weightage for building services construction

works (CIDB, 2014)

4

1.3 Services cost in apartment building in Kuala Lumpur from

the year 2014 to 2017 (JUBM Sdn bhd 2014-2017)

5

1.4 Services cost in industrial building in Kuala Lumpur from

the year 2014 to 2017 (JUBM Sdn bhd 2014-2017)

6

1.5 Previous research on building services cost in a building 7

2.1 Categories of cost (Marsh, 2003) 18

2.2 Material price for plumbing works in Johor (CIDB, 2017) 32

2.3 Material price for sanitary fitting in Johor (CIDB, 2017) 32

2.4 Labour wage for wiring installer and plumber in Johor 33

3.1 Approaches of Data Collection in This Research

(Document analysis)

51

3.2 Approaches of Data Collection in This Research (Semi-

structure interview)

52

3.3 Form used to record and analyse data for objective 1 54

3.4 Form used to record and analyse data for objective 1 55

3.5 Sample of Raw Data 56

4.1 Background of Project A 63

4.2 Cost breakdown for building services cost in project A 64

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4.3 Background of Project B 65

4.4 Cost breakdown for building services cost in project B 66

4.5 Background of Project C 67

4.6 Cost breakdown for building services cost in project C 68

4.7 Background of Project D 69

4.8 Cost breakdown for building services cost in project D 70

4.9 Background of Project E 71

4.10 Cost breakdown for building services cost in project E 72

4.11 Cost per GFA for different building services system

between case studies

73

4.12 Adjusted building services cost per m2 GFA between case

studies

74

4.13 Adjusted sanitary appliances cost per m2 GFA between

case studies

76

4.14 Adjusted plumbing installation cost per m2 GFA between

case studies

78

4.15 Adjusted electrical installation cost per m2 GFA between

case studies

80

4.16 Adjusted fire protection installation cost per m2 GFA

between case studies

82

4.17 Adjusted lift and conveyor installation cost per m2 GFA 84

4.18 Percentage of building services cost to total construction

cost

86

4.19 Lists of Respondents Background 87

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LIST OF FIGURES

FIGURE

NO. TITLE PAGE

1.1 Flow Chart of Brief Research Methodology 11

2.1 Theoretical Framework for Chapter 2 16

3.1 Process of Document Analysis (Mayring 2002) 50

3.2 JKR tender price index 55

3.3 Illustration of building services cost 56

3.4 Word cloud 57

3.5 Flow Chart of Research Design 59

4.1 Overall trend of building services cost between case

studies

75

4.2 Trend of cost for sanitary appliances between case

studies

77

4.3 Trend of cost for plumbing installation between case

studies

79

4.4 Trend of cost for electrical installation between case

studies

81

4.5 Trend of cost for fire protection installation between case

studies

83

4.6 Trend of cost for lift and conveyor installation between

case studies

85

4.7 Percentage of Building services cost to total construction

cost

86

4.8 Word Cloud for the study 88

4.9 Determinants causing the increasing trend of building

services cost in high-rise building

89

4.10 Determinants causing the increasing trend of sanitary

appliances cost in high-rise building

90

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4.11 Determinants causing the increasing trend of plumbing

installation cost in a high-rise building.

93

4.12 Determinants causing the increasing trend of air

conditioning & ventilation installation cost in high-rise

building.

97

4.13 Determinants causing the increasing trend of electrical

installation cost in a high-rise building.

100

4.14 Determinants causing the increasing trend of fire

protection installation cost in high-rise building

103

4.15 Determinants causing the increasing trend of lift &

conveyor installation cost in high-rise building

106

4.16 Determinants of special M&E installation system that

causes the increases in overall building services cost

108

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LIST OF ABBREVIATIONS

ABBREVIATION FULL NAME

ABS - Acrylonitrile-Butadiene-Styrene

CCTV - Closed-Circuit Television

CIDB - Construction Industry Development Board

ELV - Extra-low voltage

IEQ - Indoor Environmental Quality

M&E - Mechanical and Electrical

PVC - Polyvinyl chloride

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LIST OF APPENDICES

APPENDIX TITLE

A RESEARCH FORM RF/01

B INTERVIEW QUESTION

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CHAPTER 1

INTRODUCTION

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CHAPTER 1

1. INTRODUCTION

1.1 Introduction

In this chapter, an introduction to the background of the study is presented.

Problem statements, research questions, objectives of the study, and project scope are

all included in this chapter.

1.2 Research background

Cost is commonly believed as a crucial element of an excellent design. The

core rationale of cost planning is to complete a construction project and to satisfy the

client needs (Yusuf et al., 2012). In order to achieve certainty in cost, it needed to be

managed and controlled on cost performance of construction projects (S.N.

Kamaruzzaman, 2010). Construction cost is termed as the capital cost or the initial

cost which comprises items such as land, workforce, materials, equipment, profit,

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finance, overheads, management skills and entrepreneurship (Smith & Jaggar, 2007).

For building contractor, cost stand for those elements included under the heading of

his spending (Ashworth & Perera, 2015). Thus, cost is one of the major factor in the

project management life cycle and can be considered as the most important factor of a

project (Azhar, 2008).

The main group elements of a building are substructure, superstructure,

finishes, fitting and furnishings, external works and building services. In a normal

modern office block, building services cost contributes around 50% of the total

construction cost (Hall & Greeno, 2017). Building services cost contributes around

20-30% to total initial cost, and around 40-50% to buildings that are services focused

for instance hospitals and laboratories (Yanez, 2011). According to Yusuf et al. (2012),

there was an awareness on the importance of building services cost as a determinant

that contributes to the overall construction cost. Therefore, it cannot be ignored by

parties involve in construction industry especially the client. Table 1.1 show the

proportion from the total costs spent on building services alone.

Table 1.1: Proportion of total costs spent on building services

(Source: Smith et al., 2016)

Building type Outline description % Services of

total building cost

1. Administration,

Civic

i) Offices 3-10 storeys

ii) Art Gallery, capital city

38.1

34.9

2. Banks i) City centre, 4-10 storeys 34.3

3. Educational i) Secondary School overall,

maximum 3 storeys

ii) University Science Laboratory,

max. 3 storeys

18.9

42.0

4. Hospitals Hospital, General, multi-storey 52.5

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Building services engineering relates to the equipment and systems that gives

support to managing the interior to make it secure, serviceable and comfy to inhabit:

this includes visual, thermal, acoustic comfort and indoor air condition (Portman,

2014). Building services system are the importance element for building which

function to providing movement, communications, facilities and comfort (Hall &

Greeno, 2017). There are many types of services system in a building. The most

common systems are the cold-water supply system, lighting system, ventilation system,

plumbing and electrical supply systems. Intelligent building controls system, medical

and laboratory gases, communications and IT systems, transportation systems, security

systems are introducing because of the building are more complex and provide more

functionality to users (Portman, 2014).

The building is categorised into residential and non-residential buildings.

There is different allocation of weightage for building services construction works

according to building category. Therefore, the different allocation of weightage for

building services construction works causing different services cost in a building.

Table 1.2 show the allocation of weightage for building services construction works.

5. Hotels City hotel, International Standard,

(rooms 77.5m2)

36.7

6. Industrial i) Warehouse, Multi-storey,

maximum 6 storeys

ii) Factory, large span, offices, 2

storeys

20.1

31.8

7. Offices 7-20 storeys, fully serviced,

finished floor

38.9

8. Residential Flats, High standard, Multi-storey 35.9

9. Retail i) Regional shopping centre,

medium standard, 2 storeys

ii) City department store

36.0

43.4

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Table 1.2: Allocation of weightage for building services construction works

(Source: CIDB, 2014)

1.3 Problem statement

Building services contribute a significant portion of expenditure to a building.

In all countries, there was a major cost trend which larger proportion of building costs

is being spent on building services system of a building (Smith, 1998). Building

services cost has increased from the 10 to 30% of total building cost to 70% of the

total building cost. There was lack of useful cost parameters for building services and

lack of a in depth analysis of the building services cost (Swaffield & Pasquire, 1999).

It is difficult to cost control on building services cost if there is no history cost data for

building services system in a building. Clients subject to a major cost risk if the greater

Component Residential Building Non-Residential Building

Category A

Landed

housing (%)

Category B

Stratified

housing (%)

Category C

Public/

Commercial/

Industrial

building without

centralised

cooling system

(%)

Category D

Public/

Commercial/

Industrial

building with

centralised

cooling system

(%)

Scope of

building

services to

the overall

construction

works

5 10 15 20

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proportion of building services cost does not efficiently control (McCaffrey, 2011).

Hence, it implies that building services system contribute major cost elements in a

building and is a topic that requires an in-depth analysis.

There are many causes that affect building services cost for instance the general

standards of living are improved, the request for more attractive and closely managed

internal environments, increase in technological and functional complexity, and the

requirement for better energy conservation (Smith et al., 2016). If the building services

system for a building are mistakenly designed or installed, it can inflict large amount

of needless costs for the construction project (Yanez, 2011). The determinants that

affect the building services cost is critical for the total building construction cost. Thus,

clients will be exposed to a significant design risk if the designer do not take

consideration of those determinants that affect building services cost.

Tables below show services cost in apartment and industrial building in Kuala

Lumpur from the year 2014 to 2017. The tables show that there was a significant

increase in building services cost for different building services system as shown in

Table 1.3 & Table 1.4 respectively.

Table 1.3: Services cost in apartment building in Kuala Lumpur from the year 2014

to 2017

(Source: JUBM Sdn bhd 2014-2017)

Year Electrical Services

(RM/m2)

Fire Services

(RM/m2)

Hydraulic Services

(RM/m2)

2017 105-220 20-30 20-50

2016 88-220 20-25 20-50

2015 88-220 20-25 18-45

2014 85-215 20-25 18-45

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Table 1.4: Services cost in industrial building in Kuala Lumpur from the year 2014 to

2017

(Source: JUBM Sdn bhd 2014-2017)

The increase has contributed a significant expenditure to the total construction

cost of a building. Despite, there was a lack of study being carried out to determine

the determinants which have caused the cost of building services to increase over the

past few years. Therefore, it is essential to have an in-depth study on determinants of

building services cost. Thus, this study attempts to analyse the trend as the basis to

determine the determinants that justify the trend of the building services cost in high-

rise residential building.

In recent years, there has been a steady rise of high-rise project in Johor Bahru.

For instance, Chinese developer like Country Garden proposed to start a project which

US$100bil high-rise town named as “Forest City” in Johor (The Star, 2017). This

indicate a new trend for high-rise lifestyle as well as in response to the scarcity of land

which in return, increases the price of landed property. Apparently, most of the

previous studys are focus on maintenance cost and problem in preparing building

services cost in a building as shown in Table 1.5. Despite, there is lack of study that

gathers the trend of building services cost of high-rise building in Johor Bahru and the

determinants that affect the building services cost. Table 1.5 shows the previous study

on services cost in a building.

Year Electrical Services

(RM/m2)

Fire Services

(RM/m2)

Hydraulic Services

(RM/m2)

2017 144-190 45-65 37-46

2016 144-160 45-65 37-46

2015 144-160 45-65 37-46

2014 140-157 45-65 36-45

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Table 1.5: Previous study on building services cost in a building.

Title of the study Author Year Context Remark

Framework for

Enhancing Cost

Management of

Building Services

Ganiyu Amuda

Yusuf, Sarajul

Fikri Mohamed,

Zakaria Mohd

Yusof, and Mohd

Saidin Misnan

2012 Cost Management

of Building

Services

i) Problem faced in

preparing building

services cost plan in

an early stage.

ii) Barriers of

building services

cost management

during the

construction stage.

Improving Early

Cost Advice for

Mechanical and

Electrical

Services

Lisa Michelle

Swaffield

1998 Cost Advice for

Mechanical and

Electrical Services

i) Investigate

existing methods of

pre-design cost

estimating for M&E

services.

ii) The QS as Cost

Controller For M&E

services.

iii) Existing cost

information

available for the

production of M&E

services cost

estimates.

Factors affecting

housing

maintenance cost

in Malaysia

Azlan-Shah Ali,

Syahrul-Nizam

Kamaruzzaman,

Raha

Sulaiman and

Yong Cheong

Peng

2010 Housing

maintenance cost

To determine and

identify the factors

contributing to rising

maintenance costs.

Ratio of Operating

and Maintenance

Dr. Shaomin Wu

and Derek

2007 Relationships

between initial

Discuss relationships

between initial costs

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8

Hence, the purpose of this study was to analyse the trend of building services

cost in building and to determine the main determinants that justify the trend of the

building services cost in high rise building. Based on this study, the determinants have

been identified can assist the client in decision making during the early design stage

of project.

1.4 Research Question

1) What is the trend of building services cost in high-rise residential building?

2) What are the determinants that justify the trend of the building services cost

in high-rise residential building?

1.5 Aim

To appraise the determinants influencing the building service cost in high-rise

residential building.

Costs to Initial

Costs of Building

Services Systems

Clements-

Croome

costs, and

operating and

maintenance costs

and operating and

maintenance costs in

helping the designer

in decision making.

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9

1.6 Research Objective

1) To analyse the trend of building services cost in high-rise residential building.

2) To determine the main determinants that justify the trend of the building

services cost in high-rise residential building.

1.7 Scope of study

This study focus on high-rise residential building in Johor. Johor is selected

because Johor has the highest total project value (RM) and high total number of project

in the year 2015 (CIDB, 2015). Besides that, there is lack of study that gather the trend

of building services cost for building in Johor Bahru compare to Kuala Lumpur. High-

rise residential units have been the main of developers in Johor since 2013, with

China’s Country Garden Holdings Co Ltd launching 9,000 units in one go that year in

Danga Bay (Mahalingam, 2015). Hence, high-rise residential building is a trend in

Johor and the reason for the scope of this study. However, there are not sufficient data

and information indicate the population of high-rise residential building in Johor.

Therefore, only five (5) high-rise residential building were selected to analyse the trend

of building services cost and determine determinants justify the trend of building

services cost in this study.

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10

1.8 Significance of Research

This study undertaken to analyse the trend of building service cost in high-rise

residential building. It can be a reference for the client by indicating the trend of

building services cost in Johor. It can provide client a cost benchmark through

building services cost breakdown for cost controlling purpose. In addition, this study

would also to determine determinants that justify the trend of the building services cost

in the building. It can be an important information to client in early design stage.

On the other hand, this study also provides the platform to the parties which

are involved in the construction industries in order to enhance their awareness level on

the significance of building services cost and determinants affecting building services

cost.

1.9 Brief Research Methodology

The brief overview of the research methodology of this study is indicated in

Figure 1.1 as follows.

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11

Figure 1.1: Flow Chart of Brief Research Methodology

Final Stage

Conclusion

Problem Statement

Research Objectives

Scope of Research

Literature Review

Research Topic

Data Analysis and

Discussion

Data Collation

Conclusion

Recommendation

Determinants of building services cost in high-rise residential building

- Objective 1: Document analysis on historic cost data

- Objective 2: Interview

- Resources: Journals, articles, books, newspaper, thesis, internet resources, product websites

- Type of building services system in high-rise

building.

- Element of building services system.

- Factors affecting building services cost.

Five case study projects analyse on building services cost in high-rise residential

building in Johor.

- To analyse the trend of building services cost in high-rise residential building.

- To determine the main determinants that justify the trend of the building services cost in high-rise

residential building.

- Larger proportion of building costs being spent on building services system of a building.

- Difficult to cost control on building services cost if there is no history cost data for building services system.

- Clients exposed to design risk if the designer does not consider factors that affect building services cost.

Initial

Stage

Preliminary

Study

Fourth Stage

Data Analysis

Third Stage

Data Collection

Second Stage

Literature

Review

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12

1.9.1 Preliminary Study

Understanding the study field and area that related to the trend of building

services cost by reading and referring to the journal, related articles and books. The

study background, main problems, aims and objectives were identified at this stage.

1.9.2 Literature Review

A literature review is an evaluation report of information found in the literature

related to the selected area of study and help to determine the nature and concept of

the study. The literature review for this study is to identify and provide an

understanding of the building services cost.

1.9.3 Data Collection

The data is collected by using qualitative method. Documentary analysis is

using at this stage by collecting historic services cost data from quantity surveying

consultant firms. Qualitative information may be recorded during interviews with

mechanical and electrical engineers, often on video or audiotape, possibly with

supporting notes, and may be transcribed into written form later.

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1.9.4 Data Analysis

Data is analysis and the result present in the form of suitable chart and table.

1.9.5 Conclusion

Based on the result, the conclusion drawn at this stage. Recommendation for

further study also will be suggested at this stage.

1.10 Chapter Outline

Chapter 1 introduces the background of the study which briefly describes the

significant of building services cost to whole building construction cost. The

expanding proportion of building services cost contribute to total building cost

exposed clients to a significant cost risk. Thus, this is the issue arose and lead to the

formation of two research question and research objectives followed by scope and

significance of study as well as a brief research methodology.

Chapter 2 encompasses comprehensive review of the literature related to type

of building services system and the element of building services cost. All the data and

information were collected from secondary literature sources including articles,

journals, dissertation, reports, conference proceeding papers, government publication,

textbooks, and other relevant reading materials.

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Chapter 3 explains the methods and techniques used to conduct the study,

which includes the study strategy, approaches to data collection and the techniques for

data collection. In this study, instrument used for data collection is interview with

target respondents. Besides that, documentary analysis method is also described.

Chapter 4 presents the findings from the data collected in accordance with the

research objectives. All the data collected are analysed to achieve the research

objectives and presented in this chapter.

Chapter 5 is the conclusion and recommendations for this study. The results

based on the findings of the study are summarised and conclusion is formulated based

on the objectives. The achievement of the research objectives is then highlighted. This

chapter also outlined the recommendations for future study.

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CHAPTER 2

LITERATURE REVIEW

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15

CHAPTER 2

2. BUILDING SERVICES COST COMPONENTS IN CONSTRUCTION

INDUSTRY

2.1 Introduction

The engineering services in a building are expected to deliver an environment

which is both healthy and comfortable and allows the user to conduct their activities

without physiological stress (Billington & Roberts, 1982). Building engineering

services are also provided to support the requirements of processes and business

functions happening within buildings such as manufacturing and assembly operations

(Portman, 2014).

Building services is a specific part of construction industry in terms of the type

of work, scope, technicality and the individuals involved. The design and installations

of the building services system are different from the building structure (Yusuf et al.,

2012). Client nowasday looking for the efficiency control of the buiding services’

budget due to the increasing complexity of modern buildings. This situation caused

the building services element more significance, and the services cost contribute a

higher portion of total construction cost (Kumar, 2009). For high-rise building,

building services cost contribute around 35-40% to total construction cost (Smith et

al., 2016).

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Therefore, the building services cost cannot be ignore by parties which

involved in construction industry, especially the client. It is essential to recognise the

determinants that influence the building services cost in order to provide sufficient

information about the building services cost to the client while making decision.

In this chapter, we look into the type and element of building services system

in high-rise residential building as well as the design consideration for the system.

These are the parameters which establish the trend of services cost in a high-rise

residential building. Besides, the approach to prepare building services cost, the

obstructions in managing building services cost and the determinants affect the trend

of building services cost also have been studied to have a further analysis in next

chapter. The theoretical framework of this chapter shown in Figure 2.1.

Figure 2.1: Theoretical Framework for Chapter 2

Type and element of

building services system in

high-rise building.

Design consideration for

the building services

system.

Building services cost

element & approach to

preparing building services

cost.

Problem in managing

building services cost.

Factor affect trend of

building services cost in a

building.

Parameters

establish trend

of building

services cost

(Objective 1)

Potential

determinants

that justify

the trend of

the building

services cost.

(Objective 2)

Building

services

system

Building

services

costs

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17

2.2 Definition

Definition for the same word might be different according to research field and

purposes. Essential terms needed to be clarified are “Trend”, “Cost”, “Building

services engineering” and “High-rise building”.

2.2.1 Trend

Trend is defined as a form of gradual change in a condition, output, or process,

or an average or general tendency of a series of data points to move in a specific

direction over time, represented by a line or curve on a graph (B. Dictionary, 2017).

2.2.2 Cost

Based on the Oxford Living Dictionaries (2017), the cost can be defined as an

amount that has to be paid or spent to buy or obtain something. Cost also has been

defined as the amount of money, time and resources associated with the procurement

process. For building contractor, cost represents all those items include under the

heading of his expenditure (Ashworth & Perera, 2015).

According to Marsh (2003), the costs associated with building services can be

divided into two distinct categories as shown in Table 2.1.

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Table 2.1: Categories of cost (Sources: Marsh, 2003)

Categories of cost Definition

Capital costs All costs encountered with the initial design, procurement,

installation, and commissioning. These can range from 15% of

the total project cost for a simple industrial unit to 80% for

complex medical and computer suite installations.

Life cycle cost The whole costs involved with function, maintenance, interval

substitute and renovation, and decommissioning. Energy

expenditure will be the significant portion of this cost.

Although subjective, it is typically considered that up to 90%

of the running cost of the building is attributable to the

operation of the building services.

2.2.3 Building services engineering

Building services engineering, commonly abbreviated to 'engineering services',

comprises all the engineering systems connected to building excluding civil and

structural engineering.

Marsh (2003) has pointed that building services have the following

characteristics:

• Connected parts of other systems and environments.

• A complex, specialised, organisational and institutional sub-system.

In general, the building services element includes two main components

namely the mechanical and electrical (M&E) components. The components include

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19

the plumbing installation, electrical installation, air-conditioning, heating ventilation,

lift installation, firefighting and communication installation (Olanrewaju & Anahve,

2015).

2.2.4 High-rise building

A building with the vertical height over 75 feet can be deemed as high-rise

building. High rise-building is approximately with 7 to 10 stories reliant on the floor

height of the building. The building is measured from the bottommost floor to the

topmost floor (Hall, 2013).

According to Chllinger (2008), the building with the multi-story construction

and mainly rely on lifts to move to other floor is named as a high-rise building. Besides,

high-rise building also offers a huge occupying place inside a relating small ground

area.

According to Lotfabadi (2014), there are some benefits of high-rise buildings

as stated below:

• Reducing the material used for the same type of plan layout.

• Sizable quantity which led to lower construction costs in total.

• Higher possibility to reduce energy consumption and construction wastage.

• High-rise buildings require a smaller amount of land for construction.

• Optimize the utilisation of natural lighting and thermal source.

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2.3 Building services system

In this section, type and element of buildings in high-rise building are discussed.

Other than that, design consideration for building services system also studied. These

are the important parameters to establish the trend of services cost.

2.3.1 Building services system in high-rise building

Building services system in high-rise building comprised mainly the cold-

water supply system, ventilation system, sanitary plumbing and electrical distribution

system, lift system and fire safety system.

2.3.1.1 Cold water supply system

Firstly, water distribution system comprised of joint facilities that function to

distribute water from its resource to the users in a building (Adeosun, 2014).

Geography, location and size of the distribution area, elevation, and situations on site

are the factors for selection of the type of water supply distribution system. Gravity

system pumped system, combined gravity and pumped system water are the

mainstream type of supply distribution system (Elojti, 2011).

Communication pipe is functioning to connect water distribution system and

water mains to a building. In a typical manner, communication pipe located inside the

site border from the water mains to the water authorities cock (Fussell, 1976). The

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21

common types of cold water supply system within a building are a direct and indirect

system (Muscroft, 2007). A direct system means all the cold-water draw-off point in

the building supplies directly from the supply main. On the other hand, there is only

one draw-off point is supplied from the mains supply and the others supplied by cold

water storage cistern in the indirect system (Treloar, 2011).

For high-rise buildings, there is a common issue of low mains pressure to

distribute water wholly to the upper floors. Therefore, supply water to the topmost

floor by a pump from a storage tank is required and the number of tanks required might

be more than one as the number of floor stories increase (Greeno & Hall, 2009). There

are two types of pumps, the direct boosting and indirect boosting system. Indirect

boosting systems are more popular than the direct boosting system. This is because

the direct boosting system is rarely permitted by water authority as they lower the

mains pressure offered to users and there is increasing chance of backflow (Garrett,

2008).

2.3.1.2 Electrical supply and distribution system

Firstly, electric power generating companies supply electrical power into the

national 500kv or 275kv grid system of overhead bare wire conductors. The high

voltage is applied to reduce the current passed through the cables over long distances.

Step down transformers lower the voltage to 132kv for large power consumers such as

industrial consumers and steps down to 240v for hospitals, schools, residential areas

and shops (Tenaga Nasional Berhad, 2007).

The endpoint of electricity distribution electricity is from the end user unit to

familiar domestic output appliances, such as power sockets outlet and electric lighting.

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22

There are three types of wiring circuit which are lighting, ring main and spur outlets

(Muscroft, 2005).

In the case of a high-rise building, the requirement could be regarding 1 to 2

megawatts depending on the number of apartments. The M&E engineer must

appropriately design the feeders and the outgoing cables to make sure suitably stable

on all the three phases, and all user acquire stable voltage at his apartment unit (Raju,

2015).

2.3.1.3 Sanitary pipework and appliances

Sanitary pipework is a system of above-ground drainage designed to remove

all the foul and wastewater to the below-ground drainage system (Treloar, 2011).

Discharge pipes carry foul water and solids from the various sanitary appliances within

the building to the external drainage installation (Fussell, 1976). The primary function

of sanitary pipework system is to remove waste water from the building as quickly and

quietly as possible to prevent nuisance or danger to health (Blower, 2002). Sanitary

appliances can be broadly divided into two groups, those used for washing purposes

and those used for the removal of human excreta (Treloar, 2011).

There are three primary systems in use, these being the ventilated discharge

branch system, the primary ventilated stack system, and the secondary ventilated stack

system. For high-rise building, secondary ventilated stack system is employed. In the

secondary ventilated stack system, only the main discharged stack is ventilated, to

overcome pressure fluctuations (Treloar, 2011). According to an investigation

conducted by Cheng et al.(2005), findings show that secondary ventilated stack system

is commonly applied in the high-rise buildings in Taiwan.

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2.3.1.4 Fire safety system

Fire safety system includes fire alarm system and fire-fighting system. The

definition of fire alarm system is the systems function to warn the residents of the

building about the occurrence of fire accident within the buildings. This system

comprises of fire alarms, fire detection equipment, and link to remote stations. Besides

that, the fire-fighting system includes equipment like fire hose reels and sprinkler

system which prepares for occupants within building and function as fire-fighting

purpose (Tharmarajan, 2007).

In the starting phase of fire accident, hose reel system is prepared for resident

to utilise for fire-fighting purpose. This system includes hose reel pumps, fire water

storage tank, hose reels, pipework and valves (Soh et al., 2011). Besides, the primary

function of the sprinkler system is to detect, control and snuff a fire, as well as to alert

the residents about the incidence of fire. Sprinkler system includes fire pumps, water

storage tanks, control valve sets, sprinkler heads, pipework and valves (Soh et al.,

2011).

According to Uniform Building By Law (2012), high-rise building should

consist of fire-fighting access lobbies, fire-fighting staircases, fire lifts and dry or wet

riser. The primary function of wet risers is to provide water sources to firemen and

continue to fill with water which includes duty fire pump with standby pump, riser

pipe and landing valves (Soh et al., 2011).

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2.3.1.5 Ventilation system

Ventilation system function to deliver fresh air to allow people and processes

function. A ventilation system comprises a source of fresh air and a means of

distributing it to the required space. Ventilation system range from natural ventilation

to full mechanical ventilation (Portman, 2014). Normally, ventilation system is

installed for car park in the podium of the high-rise building.

2.3.1.6 Lift system

Lift system supports the movement of people and goods between different

levels of a building (Portman, 2014). According to Barney et al.(1977), the lift stated

the vertical conveyance that been created to convey the resident or the physical object

from one floor to another floor. Lift is vital for the high-rise building which deemed

as an essential building services system for it. Furthermore, lifts are compulsory in

the high-rise building to comply with the rules of the fire department (Mohamed

Rashid Embi, 1989).

2.3.1.7 Security system

According to Yeang (1996), the access control and alarm monitoring system

can be a fully supervised, digital multiplex and interfaced to the closed-circuit

television (CCTV) system. This system makes provision for alarm call up and

initiation of real-time video recording for overhead security cameras associated with

alarms. The CCTV system can be solid-state electronics or colour cameras and

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monitors installed at all entrances, elevator lobbies, main building lobbies and areas of

refuge in high-rise building.

2.3.2 Element of building services system

Building services system can be classified into different elements which relate

to different natures of building services system in a building. Elements of the system

are plant and equipment (source), services run (distribution) and appliances (outlets

and control) (Ganiyu & Fikri, 2015).

2.3.2.1 Plant and equipment (Source)

Installation expense on plant and equipment contribute to a significant part of

the building services budget (Ganiyu & Fikri, 2015). There are around 60% capital

costs for building services system go to sizable plant and equipment (Swaffield, 1998).

The expense of sources is around 25 to 70 percent of the building services budget

which reliant on the scope of the project (Potts, 2008). According to Swaffield (1998),

capacity and quantity of plant and equipment also affect the capital cost of building

services system. The purpose of the building and the design specifications related to

all services element are the critical elements to establish the fee for the plant and

equipment (Matthews & Howell, 2005). It is critical to study against capital cost

reductions to accomplish the desirable design solution for the building and fulfil the

client's need for maintenance costs for an extended period (Swaffield, 1998). A

particular design resolution raise the capital cost of building services system but could

notably decrease the maintenance cost. Hence, before the precise cost could be

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26

decided and preceding the installation, it is necessary that M&E engineer provide

sufficient information.

2.3.2.2 Service run (distribution)

The distribution component in all building services system means the route

from beginning to end which the production from the equipment (source) element

conveyed to its outlet points (Swaffield, 1998). Service run deems as the medium

through which the productions of the equipment transmitted to the final point. For

instance, water supply from "source", should be "distribution" to the water tap. This

"distribution" in this case are pipes with fittings. Therefore, distribution costs of water

supply installations should comprise costs of pipes with fittings. Besides that, cables

with conduit pipes are applied to allocate electricity to different outlets and lighting

points (Ganiyu & Fikri, 2015).

2.3.2.3 Appliances (outlet)

“Outlet” was the element that represent the facility serviceable to the residents

for instance, the radiators that allowed the "heat" generate by a boiler, and delivered

through pipework, to be " utilised " by the residents (Swaffield, 1998). The appliances

are the final point of distribution of a building services system where the residents can

utilise the services output (Ganiyu & Fikri, 2015). In electric supply system, socket

outlets deem as appliances which allowed electricity produce and allocated to be

"utilised" (Swaffield, 1998). Besides that, diffuser in air conditioning system deems

as the appliances which released conditioned air after it produced by the chillers and

conveyed by air-handling unit via air conditioning ducts. Appliances are usually

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taking off in quantity of numbers based on the instruction in the standard method of

measurement (Murray, 1997).

2.3.3 Design consideration for building services system

Design consideration of building services system is vital to make sure the

building services system can fulfil the requirement of client. Fulfilling the needs of

the client is the most critical part of the design, and all needs are always put in the

priority at all times despite the performance of a system (Bownas & Bownass, 2001).

The design consideration is indirectly giving an impact on building services cost.

2.3.3.1 Maintenance

Ignorance of the maintenance issue related to plant and equipment in building

services system caused the system failure with the high possibility (Lam, 2000).

Besides that, it also caused the huge amount of buildings operating cost which spent

on the current maintenance of building services. According to Lam (2000), the

primary obligations of an M&E engineer is to integrate necessary facilities for services

to be maintained in their designs. M&E engineer is also accountable for improving

systems that need low maintenance and allowing ease to entrance for maintenance

when needed. Maintenance is a crucial part of design consideration because most of

the client are tending to have low maintenance cost for building services system.

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2.3.3.2 Energy efficiency

Marsh (2003) expresses that the design and technology of building services

may changed due to sustainability issue and intention to accomplish lower energy

consumption target. There are a growing number of client intent to conduct the project

with sustainable principle (Lam, 2000). Therefore, design solution of building services

influent by the sustainable principle directly. For instance, solar thermal is one of the

most cost-effective renewable energy technologies. Solar water heating is one of the

most popular solar thermal systems for a building (Wang et al., 2015). Thus, energy

efficiency and sustainability principle are the trends for building service design and it

is an important consideration for the client.

2.3.3.3 Location and access to plant and equipment

There are some details which are required by M&E engineer to study further

regarding the position and entry of main apparatus plan to install within a premise.

M&E engineer should provide an extra note on the drawing if sizable equipment plans

to be installed within the building and it needs to deliver to the site early before the

structure frame and have been constructed (Yanez, 2011). Location and access to plant

and equipment are important design considerations for the client in order to avoid

unnecessary demolition of work and the issue of variation order.

2.3.3.4 Building Codes & Standards

Building codes and standards specify the instructions and regulations which to

be followed by all construction parties while planning and constructing for all new

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buildings and renovation work. According to Bownas & Bownass (2001), building

codes are strict and up-to-date documents with regular adjustments from analysis on

existing buildings. For instance, Malaysian Standards (MS) for fire safety in building

are mentioned in the Uniform Building By-Laws (1984), Building (Federal Territory

of Kuala Lumpur) By-Laws (1984), and Fire Services Act (1988). These laws and acts

also comprise requirements for room plans, the requirement of fire extinguishing

methods and systems, fire resistance of materials, and design practices. Thus, building

services engineer should take consideration of building codes in their design solution.

2.3.3.5 Whole Life Cost

The whole life cycle costs provide a building services designer as a cost-

effective evaluation of competing for design options, studying all significant

possession costs over the functioning life of each option, stated in corresponding

economic value (Marsh, 2003). March (2003) also noted that, whole life cost

evaluation offers an actual amount and recognising building services systems actual

cost. Generally, the operation and maintenance costs higher than initial construction

cost around tenfold. Therefore, study and evaluate the whole life cost for a building

services system are essential parts for selection of appropriate equipment during the

early design stage. If M&E engineer only takes consideration of the initial installation

cost of a system, it probably cause a high operation cost of building services system.

2.3.3.6 Safety

Health and safety issue in construction industry usually is a critical issue which

concerned by all parties in the industry. Safety is one of the critical design principal

that require an M&E engineer to study further to make sure the building services

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system can install, function or maintain in a safer means (Yanez, 2011). Integrate a

risk evaluation and safety management into the early design stage of a project can

generate a safer nature with low the number of accidents, injuries, and illnesses

(Christensen, 2010). Therefore, the design consideration for safety is essential to

ensure client not suffer unnecessary cost for remedy of injuries.

2.3.3.7 Quality

Quality in building services system means that a system fulfils the requirement

of the client (Marsh, 2003). The quality of the design is evaluating the competence of

the building services system to achieve its needs. Quality of a building services system

concerned about the impeccable of the system, maintainable of a system, offer function

on time, value for money, easy for maintenance, consistent of systems, and fulfilling

all requirement” (Marsh, 2003). The opinions from majority client shows that the

traditional procurement system delivers a high level of certainty that quality and

operation of a building services system will be achieved (Masterman, 2002).

Therefore, the quality of a building services system should be taken into consideration

because different quality required by the system will give an impact to initial cost.

2.4 Building services cost

Building services cost element, approach to preparing building services cost,

the problem in managing building services cost and factors affect the building services

cost are discussed in this part. All of those are the main reference to be used in the

interview.

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2.4.1 Building services cost element

There are several cost elements involve in the building services system.

According to Carr (1989), the cost of construction items can be categories to direct

costs and indirect costs. The direct costs include material cost, labour cost and

equipment cost whereas the indirect costs are also called as overhead costs. On the

other hand, Geddes & Williams (1996) has stated that the major cost element for

construction works consists of material cost, labour cost and plant cost.

2.4.1.1 Material cost

Material cost is an essential element for building services cost in a building.

According to Geddes & Williams (1996), in order to determine the material cost, apart

from quantity, the availability of supply delivered to site at regular interval, the cost of

delivering the materials, double handling (if any), unloading, dumping, stacking,

reloading and distributing to the working place shall be considered. The most effective

way to obtain the material cost is by requesting a quotation from the suppliers. Within

the context of requesting a quotation, Campbell (1988) suggest that the quotation

should be requested earlier before the estimation process to ensure an accurate

estimated cost produced by the quantity surveyors.

There is different material required in different building services system. For

instance, pipe is essential material for cold water supply system in a building (Smith,

2005). Material cost increases in different type of building services system as shown

in Table 2.2 and Table 2.3. The increase of material cost for building services system

are affected the initial construction cost of building services system.

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Table 2.2: Material price for plumbing works in Johor (Source: CIDB, 2017)

Year Galvanised Iron

Pipes, Class B25mm

Diameter

(Maruichi), MS863

(RM/6m run)

PVC Pressure Pipes

Class D Grey Colour

- 50mm Diameter

(paling), MS628

(RM/4m run)

HDPE Pipe PN 16

50mm Diameter,

MS 1058

(RM/100m roll)

2017 87.13 46.67 530.00

2016 87.13 40.03 530.00

2015 64.31 33.92 507.03

2014 60.67 32.33 467.67

The material price for plumbing works and sanitary fitting in Johor showed

upward increment as indicated in Table 2.2 and Table 2.3.

Table 2.3: Material price for sanitary fitting in Johor (Source: CIDB, 2017)

Year Fibre reinforced

plastic sectional tank –

1000 litre / 220

gallons, Mui Tank. 6

Panels (RM/number)

Wash Hand Basin

560mm x 406mm,

white colour,

Jacqueline WB,

Claytan (RM/set)

Water Closet

Western Type- WC

644, white colour

without cistern,

Claytan (RM/item)

2017 1900.00 110.00 213.33

2016 1900.00 92.67 178.67

2015 1890.33 83.74 158.65

2014 1750.00 79.00 149.67

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2.4.1.2 Labour cost

Besides that, labour cost also is the critical element for building services cost.

Labour cost is the cost consumed to pay for the labour wages related to the trade item.

According to Geddes & Williams (1996), apart from the direct labour cost related to

the trade items, the cost of labour must include the cost of supervision. Typically, the

labour cost is obtained by multiplying the labour constant per hour with the current

labour rates per hours. The labour constants and labour rates are usually obtained from

data provided by the certain board of statistics or professional organisations.

Different type of worker required in installation work for different type of

building services system. For instance, plumber is essential in installation work for

cold water supply system for a building (Clark, 1963). Different type of worker

required in installation work for building services system increases as shown in Table

2.4. The increase of labour cost for building services system are give an impact to

initial construction cost of building services system.

Table 2.4: Labour wage for wiring installer and plumber in Johor (Source: CIDB, 2017)

Year Building Wiring Installer

(Semi-skilled Local

Installer)

(Wage/day)

Plumber - Building & Sanitary

(Skilled Local Plumber)

(Wage/day)

2017 94.55 98.65

2016 90.00 93.00

2015 90.00 95.00

2014 88.50 92.00

2013 87.00 89.50

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2.4.2 Approach to prepare building services cost

The first cost estimation of building services component prepares for the client

in the design phase is generally based on the gross floor area of the building.

According to questionnaires survey conduct by Swaffield (1998), it shows that 91% of

quantity surveyor firm prepare their estimated initial building services cost with

estimates on cost per m2 gross floor area and 71% of mechanical and electrical

engineering firm used cost per m2 gross floor area as a basis for their initial building

services cost estimation.

Building services element is handled on the basis of outline drawings and

eventually priced as a lump sum contract or cost reimbursable contract which subjects

the quantity subject to re-measurement (Olanrewaju & Anahve, 2015). The

approaches applied for the main building structure components were probably not

suitable for the building services component, and the most suitable methods for it

seemed to involve the respect of variables that influenced the design of building

services system (Swaffield, 1998).

However, the building services work with the lump sum or cost reimbursable

method is incompetent in existing construction industry (Olanrewaju & Anahve, 2015).

Clients in the construction industry are gradually feeling unpleasant about the

incapability of quantity surveyors to present convincing and precise costing for the

project result from using lump sum methods to estimate building services element

(Olanrewaju & Anahve, 2015).

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2.4.3 Problem in managing building services cost

According to McCaffrey (2011), the problems which faced by quantity

surveyor in managing the cost of building services project is inadequacy of design

information; no involvement of building services contractor in early design stage;

coordination of building services; coordination of design and cost controlling of

services and commissioning. Besides that, lack of generally accepted SMM for

building services element is also one of the problems in managing building services

cost (Ganiyu & Fikri, 2015).

2.4.3.1 Lack of generally accepted SMM for building services element

Measurement and taking off quantity practice for building element based on

the instructions of the standard method of measurement (SMM) is the most significant

task of quantity surveyors (Ashworth & Skitmore, 1999). However, this practice

seldom applied in measurement task for building services elements (Olubola & David,

2008). Malaysian Standard Method of Measurement of Building Works Second

Edition (SMM2) comprise the instructions for measuring building services element

where sections Q (plumbing and mechanical installations) and R (electrical

installations). However, quantity surveyors simply allow prime cost sums for building

services element and the instruction in SMM2 are not implemented by them (Kumar,

2009). Besides that, M&E engineer who is responsible for controlling the building

services cost is not familiar with the instruction of actual SMM cause the situation

more worsened (Yusuf & Mohamed, 2012).

Consequently, different consultants applied different methods, terms and

naming conventions thus measurement of building services element is not regulated

and there is no consistency in practice (Sabaria, 2009). The negative impact of the

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36

existing practices in cost management of building services are disputes in identify the

final quantity of work, the problem in deciding the value of variation works, problem

in determining the actual quality of work expected at tender stage and difficulties in

tender evaluation (CIDB, 2009; Entrusty Sdn Bhd, 2011). There are around 10 to 70

percent differences between initial and final contract amount of building services are

reliant on the complexity of projects. The adverse effects include clients dissatisfied

with the performance of quantity surveyor and non-accessibility of trustworthy cost

information from previous projects.

2.4.3.2 Inadequate design information

Murray (1997) found that inadequate design information is one of the main

factors obstructing the management of the building services cost. Michie (1981) found

that architect’s knowledge and experience in building services is inadequate and client

normally employed the M&E engineer during the later stage of design have caused the

incomplete of design. The preparation of bill of quantity only can be initiated once

certainty has been established in the design process. Therefore, the estimations

generated from an incomplete project data can’t ensure the particulars are accountable

for accuracy (Potts, 2008).

2.4.3.3 Inability of quantity surveyors offer cost advice on building services

Clients in the construction industry are gradually becoming unpleasant with the

inability of quantity surveyors to offer convincing and precise estimation for their

project result from applied lump sum methods to estimate building services cost

(Olanrewaju & Anahve, 2015). This is because of lack necessary practical expertise

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37

by quantity surveyors in the knowledge of building services. Similarly, M&E engineer

is not familiar with the preparing required tender documents for the procurement of

building services (McCaffrey, 2011). Therefore, the inability of quantity surveyor to

provide a precise estimation of building services element has caused the cost certainty

can’t be achieve in early stage of design.

2.4.3.4 No involvement of building services contractor in early design stage

Pavitt & Gibb (2003) believed that no participation of specialist contractors in

the early design stage always lead to a critical problem during the on-site construction

stage, specifically at the interface between the M&E engineer and building services

contractor. Building services contractors obtain information from the main contractor

of the project directly and develop client requirements at their company level without

the idea from the client also M&E engineer. Consequently, there are many useful

suggestions are keep back by building services contractors in order to secure a

competitive advantage during the tender stage. This situation has caused problems for

M&E engineer in enhancing and improving the design solutions and to prepare more

accurate estimation. The preparation of bill of quantity cannot be completed due to

the lacking of certainty in the design (Potts, 2004). Therefore, if the cost certainty of

building services element cannot be achieved, it exposed client to design risk.

2.4.3.5 Poor coordination at pre-installation stage

Building services industry involves many parties from different professions

such as M&E engineer, quantity surveyor, main contractor and specialist sub-

contractor. Critical coordination issue may occur because of this high interdependent

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38

relationship between all parties that are execution work parallel and competing for site

resources (Ballard et al., 2002; Riley et al., 2005). The poor coordination process is

causing the conflict of on-site building service tasks such as the discrepancy piping

layout between drawings (Yusuf et al., 2012). The architects is facing a great

challenge in satisfying the management task as the building services system become

more complicated while they have not enough experience and knowledge to handle

issue related to building services (Michie, 1981). According to Baldwin & Chan

(1994), the possible parts of conflict causing from lack of coordination as follows:

• Services element contradictory to the structural frame.

• Differences in size as specified in various drawings.

• Inappropriate reservation of holes.

• Divergences between other building services.

• Discrepancies between the sizes of the plant on site and the

information provided in the complete design.

• Discrepancies between the position of plant and the information

provided in detailed design.

• Inappropriate procedure for the arrangement of tasks.

• Problems in ascertaining the entry points and services.

• Problems in the installing of services.

• Not enough place for the accomplishment of adjoining finishing works.

• Trouble in checking, commissioning, and maintenance.

Therefore, discrepancies and conflict are lead to variation order issue.

According to McCaffrey (2011), the discrepancies and imprecise estimation are main

contractual cost problems that frequently happens in building services element.

Common influences of a variation order in building services element have been

recognized as the rise in project budget amount; rebuild and destruction and project

cannot complete on time (Manzoor Arain & Sui Pheng, 2005). According to

McCaffrey (2011), the argument between the main contractor and the client also

caused by inappropriate management.

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2.4.4 Factor affecting the trend of building services cost

There are many factors affect the trend of building services cost. For instance,

the general standards of living improved, the request for more attractive and closely

managed internal environments, increase in technological and functional complexity,

and the requirement for better energy conservation (Smith et al., 2016).

2.4.4.1 Complexity of project

i) Organisational complexity

A complex organisational structure is one containing differentiated parts so

that the greater the differentiation, the more complex the organisation. The complexity

of organisation structure in building services industry means that it involves many

parties from different professionals such as a specialist contractor. This situation will

give a significant impact on initial cost from procurement viewpoint (Marsh, 2003).

This is because every party within the project claim for certain amount of profit

margins and handling costs from the client. Therefore, the lesser number of parties

included will cause the shorter the supply chain and reduce the capital cost of the

project. Hence, the building services industry involve increasing number of the

specialist contractor will give an impact on the capital cost of a project.

ii) Technology complexity

Technological complexity states to the variety or multiplicity of some aspect

of a task, such as:

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• Number and diversity of inputs and outputs (Miller, 1959).

• Some separate and different actions or tasks to produce the end product of a

project (Bennett, 1991).

• Number of specialities involved in a project (CIOB, 1991).

With the improvement of technology in the construction industry and the

concern of environmental sustainability, building services systems is required to

supervisor the functionality. According to J. G. Smith & Hinze (2009), Building

Management System (BMS) provide a function to control the HVAC system remotely.

However, these systems require a high initial cost for installation. This system is more

suitable for high-function and intensive building such as industrial, education,

commercial building (Smith & Hinze, 2009).

iii) Functional complexity

Historically, building services engineering comprised mainly the heating,

lighting ventilation, plumbing and electrical distribution system. With the increase in

the functionality of buildings, there are now include intelligent building control system,

medical and laboratory gases system, communications and IT system, transportation

system and security system (Portman, 2014). With the increasing demands of the user

on building functionality, the building services component bears the major part of the

demand for better performance (Smith et al., 2016).

2.4.4.2 Design factor

High-rise buildings have become a prominent solution for increasing number

of the citizen in many capitals around the world. During the last decade, high-rise

buildings in the world are both rising in number and increasing in height (Wenjia,

2015). The changing in building height give an impact on the capital cost of building

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41

services system. According to Smith et al. (2016), the changes in building height had

influenced the cost of a premise without changing the gross floor area. Those changing

in the cost per gross floor area were influences by services such as lift, services run

and waste piping which considered as the vertical element of building. For services

intensive buildings such as hospitals, laboratories are more noticeably affected.

Besides that, the volume to be cooled and heated may require a higher capacity cooling

and heating source to fulfil the function requirement. More expensive site lifts,

carnage and plant are required to move people and materials during construction stage

(Smith et al., 2016). Hence, the changing in story height give an impact on building

services cost indirectly.

2.4.4.3 General rise in standard of living

The definition of standard of living is the amount of money and comfort people

have in society (Cambridge Dictionary, 2017). The Indoor Environmental Quality

(IEQ) in a building is a significant part to identify the healthiness and comfort level

for the user (Jamaludin et al., 2016). Indoor Environmental Quality (IEQ) is closely

related to the building services system in a building. For instance, mechanical

ventilation system plays an important role in control relative humidity and fresh air

ventilation rates (Sulaiman et al., 2013). Based on the reason that standards of living

increased, client or users tend to demand ever higher standards of interior comfort and

ease of access and travel through a building (Smith et al., 2016). Therefore, a general

rise in the standard of living deemed as a potential factor affecting the building services

cost.

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2.4.4.4 Desire for controlled internal environment

There are many elements that affect Indoor Environmental Quality (IEQ), the

three most significant being temperature, humidity and ventilation. Building controls

are critical to certify that buildings with high Indoor Environmental Quality (Fletcher,

1998). For instance, building automation system is a network of microprocessor based

wired or wireless controllers connected to diverse systems in a building to better

manage the equipment and optimise a company’s energy spend. With a clear view

and ease of control into the building’s systems, users can be beneficial from the

improved occupant comfort, efficient operation of building systems, and reduction in

energy consumption and operating costs (Eden, 2017). However, the initial costs for

building automation system are relatively high (Sridhar, 2016). Therefore, the

building automation system give cost impact on the capital cost of building services

system.

2.4.4.5 Greater energy conservation

It is unlikely to have major changes in building services technology before the

end of the decade. The current drivers of change are mainly the sustainability the

seeking of lower energy consumption and the combining of controls and information

technology (Marsh, 2003). Solar thermal is one of the most cost-effective renewable

energy technologies, and solar water heating is one of solar thermal systems for a

building. However, the installation cost of the solar water heating system is high

compared to the conventional water heating system (Wang et al., 2015). Therefore,

the energy conservation technologies will give cost impact on the capital cost of

building services system.

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2.4.4.6 Attitude towards whole life costs

According to Marsh (2003), whole life cost analysis presents an actual

evaluation of a building services systems actual cost as the operation and maintenance

costs make up ten times the initial construction cost. A lower initial cost of equipment

is possible to cause higher operating cost in the long term because it will be less

efficient to function (Yanez, 2011).

According to Maver (1971), client and M&E engineer only take consideration

of capital cost in designing building services systems is unwise. M&E engineer should

evaluate a system with lower operational costs and advised client to install such system

by proving that it provides good value for money in the long term (Yanez, 2011).

Therefore, client’s attitude toward whole life costing give an impact to initial

construction cost of a building services system.

2.4.4.7 Cost of construction material

Factors affecting material cost are currency exchange, supply and demand of

material, material specification, inflation and accessibility of new materials in the

country (Eshofonie, 2008). The increment in steel bars prices in the year 2004 has

resulted by manufacturers export their product to the foreign country and caused prices

higher than the controlled price of steel bars (Utusan Online, 2004). Property

developers are expected to incur 5% to 10% higher costs for construction materials

and consultancy services due to the ringgit’s poor performance (The Malaysia Reserve,

2017). Therefore, the cost of construction material for building services system also

affected and deemed as a potential factor affecting the trend of building services cost.

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2.4.4.8 Amendment of building regulation

M&E engineer must make sure their design to adhere to the requirements of

the authorities within the state for which the building is to be constructed. According

to Uniform Building By Law (2012), high-rise building should consist of fire-fighting

access lobbies, fire-fighting staircases, fire lifts and dry or wet riser in Malaysia. The

building regulation is updated as per required by a panel of industry professionals,

academics, government representatives, and representatives from different states

(Chong, 2013). The changes in statutory and legal requirement affect the initial

construction cost of building services system.

2.5 Summary of Chapter

In this chapter, types an element of building services system in high-rise

building have been discussed in general to provide a clear image about the building

services system in a high-rise building. Besides that, design consideration for the

building services system also has been discussed. All of those are the significant

parameters to establish trend of services cost.

On the other hand, factors affect the trend of building services cost has been

discussed and used to formulate the questions in the interview. Besides that, building

services cost element, approach to preparing building services cost and the problem in

managing building services cost have been studied. This useful information from the

previous study are the primary reference to be used in the interview.

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CHAPTER 3

RESEARCH METHODOLOGY

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CHAPTER 3

3. RESEARCH METHODOLOGY

3.1 Introduction

This chapter described the methodology of the study. Research Methodology

help indicates the designed route of flow how the research objective to achieved. A

series of smooth procedures shall be designed to reach the targeted objectives. The

distinction between the research methodology and research method is essential

because research methodology is a whole process of research. However, the research

method only merely depicts in the way of data collected. In this chapter, the discussion

are based on research approaches, research instruments and its key measurement, data

collection, data analysis and conclusion.

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3.2 Research Methodology

Research methodology is a systematic way to carry out study to solve a

problem (Rajasekar et al., 2006). The research methodology designed into five stages

which are:

i) Preliminary study,

ii) Literature review,

iii) Data collection,

iv) Data analysis,

v) Conclusion and recommendation.

3.2.1 Stage 1-Preliminary study

First, this study started by examining the current issues related to the

construction industry through various supplements and resources such as journals,

articles, newspaper and magazines. Once the issues had been investigating, the

following step was further discussed, and the particular problem statement developed.

Then, the research aim and objectives were formed and had been following by the

establishment of the scope and significance of the study.

The problem statement signifies the core reason reinforced to the study, and it

should resolve the issues and uncertainties arose. The problem statement is crucial

and critical for the analysis in the study itself, and the study will be beneficial for the

body of acknowledgement improvement (Chua, 2011).

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3.2.2 Stage 2-Literature Review

As the study topic and scope of study has been confirming, a literature review

was carried out to discover the related topic. Some terms, such as trend, cost, building

services engineering and high-rise building have been defining and explained to gain

further understanding. Those sources of data were obtained from database links

through Perpustakaan Sultan Zanariah (PSZ) website, Science-Direct online database,

past thesis, journals, and books from PSZ.

The contents of the literature review produced after discussion with the

supervisor. The contents divided into six main parts that are the definition of terms,

the building services system in high rise building, element of building services system,

design consideration for building services system, the problem in managing building

services cost, and determinant affecting building services cost. All components of

literature review function as supporting ideas to support the study title.

3.2.3 Stage 3-Data collection

The third stage of research methodology discussed the technique applied in this

study. This stage is lead the researcher to achieve the objective as stated in Chapter 1.

The research design carried out before the process of collecting data. The purpose of

the research design is to ensure that the researcher can understand the process of

research in detail. Wisker (2007) clarified that there is two type of research method

which is a quantitative method and qualitative method.

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3.2.4 Stage 4-Data Analysis

After the data has been collecting, the process of analysing data was carried

out. Data analysis is the conversion of raw data into useful information (Naoum, 2007).

Data analysis is a procedure that needs to handle and arrange the raw data. The

researcher should keep an overall sense of the project continually moving between the

data and the research question, aims and objective (O'Leary, 2004).

3.2.5 Stage 5-Conclusion and Recommendation

After the process of data analysis completed, conclusion and recommendation

are processed. The chapter of conclusion and recommendation is the end product of

the study in this research, which was to conclude the investigation within the broader

context in the study of this research (Naoum, 2007). The conclusion deduced precisely

and systematically. Besides that, personal recommendations are provided by the

researcher as to what should and should not be done based on the study findings.

3.3 Research design

In this study, qualitative method used to collect the information and variables.

Features of the qualitative method are more subjective, speculative, flexible and

contextual (Silverman, 2000). Therefore, this research method was unstructured

systems in the way of acquiring data.

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Besides that, the quantitative method tend to be more social or human problem.

Specific theories are tested by assessing to the relevance among variables in a

quantitative method. Hence, the data analysis is carried out in an assumption statistic

to obtain the relevant numerical data. Thus, the result of study would be in the pattern

of systematised and structured (Creswell, 2014).

3.4 Case study

Case study is a comprehensive study on a particular topic or phenomenon

(Shuttleworth, 2008). The advantages of carry out case study research method is to

discover new variables, investigate dominant variables in individual cases to identify

the underlying mechanism, develop explanations, achieve high validity for developing

ideas and visualise complicated relationship (Bennett, 2004).

In this study, only five (5) case studies high-rise residential project with seven

(7) respondents was selected and involved in the interview section. However, based

on O'Leary (2004), working with qualitative data is not so much dependent on

representativeness and sample size as they are on the ability of the researcher to argue

the relativeness of any sample even a single case to a broader context. The selected

respondents are the mechanical & electrical engineer who in charge of high-rise

residential building project, hence the quality of collected data can be ensured and

maintained.

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3.5 Research Instruments

Research instruments refer to devices used to collect data such as document

analysis, semi-structured interview, questionnaires tests and checklists.

3.5.1 Document Analysis

The document analysis is a method of qualitative research in which documents

are understood and translated by the researcher to give opinion and meaning around

the research topic. Document analysis as known as content analysis which an

instrument for data collection which researchers are required to read, understand,

interpret and analyse the works carefully from relevance resources (Blaxter et al.,

2010). The document analysis is an investigation method which focuses on secondary

data material and documents.

Mayring (2002) proposed the process of document analysis in four following

steps:

Figure 3.1 Process of Document Analysis

Clear defined question

Definition of documents: what is a document?

Consideration about the documents relevance for the

defined question.

Interpretation of the document according to the

defined question with proposed checklist.

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Document analysis implemented as data collection method of this study for

objective 1 as stated in Table 3.1. Building services (M&E) cost for high-rise

residential building obtained in contract document or final account from QS firm in

Johor Bahru.

Table 3.1: Approaches of Data Collection in This Research (Document analysis)

Objective Techniques Data Gathered Document

To analyse the trend of

services cost in a high-

rise residential building

Document

Analysis

i) Total Building

services cost.

ii) Breakdown

cost of different

building services

system.

iii) Gross floor

area of the

building.

i) Final account

prepared by a

quantity surveyor in

QS Firms.

ii)Contract document

prepared quantity

surveyor in QS

Firms.

For this study, study form RF/01 (refer to Appendices A) used as an instrument

for collecting all the data that required. Research form RF/01 is used to collect the

data for objective 1. Research form is used to collect the data, allow respondents to

fill in and ensure the data required is in organised form before data analysis. The

function of form is to record the total building services (M&E) cost and breakdown

cost of different building services system, the gross floor area of the building.

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3.5.2 Semi-structured interview

The semi-structured interview are conducted by open-ended questions. It is a

face to face interview with the most efficient method utilised for gathering factual

information as well as opinions compared to the questionnaire. It is flexible in reword

questions and clarifies the terms that are not clear (Naoum, 2007). Based on O'Leary

(2004), the series of questions for the interview was the outcome of the discussion

from the supervisor and literature review. These open-ended questions allowed the

respondents to express their view freely during the interview. All the respondents are

present with the same question. By this, a variety of answers and views are obtained

for the same questions. Indirect questions are carried out in the starting of semi-

structured, to build up a rapport with the respondent.

Semi-structured interview is applied to collect primary resource whereby the

respondents are M&E engineer who incharge for case study project in this study.

Semi-structured interview are the research instrument that applied in this study for

objective 2 as stated in Table 3.2.

Table 3.2: Approaches of Data Collection in This Study (Semi-structure interview)

Objective Techniques Data Gathered Respondents

To determine the main

determinants that

justify the trend of the

cost of services in a

high-rise residential

building.

Semi-

structured

interview

Determinants that

justify the trend of

the cost of services

in high-rise

residential

building.

Mechanical and

electrical engineer

incharged for 5 high-

rise residential

building case study

project

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The open-ended questions in the semi-structured interview are divided into

three sections, namely:

i. Section A: Interviewee Profile

This part of interview question is to identify the respondent’s designation and

background in the construction field. Therefore, the participated respondent’s

qualification in this study can be identified.

ii. Section B: General Information

This part of interview question is to identify the background information of

case study project. Therefore, the type of building services system for case study

project in this study can be identified.

iii. Section C: Determinants that justify the trend of the cost of services in a

high-rise residential building.

In section C, the questions are designed to meet the study objective, i.e., to

determine determinants that justify the trend of the cost of services in a high-rise

residential building. The questions were set up based on the literature review. These

questions were used for interviewing the respondent to investigate their view and

opinion to achieve the study objective. The respondents gave the right to express their

opinions.

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3.6 Method of Data Analysis

Data analysis defined as the conversion of raw data into meaningful

information where such information is used to achieve the study objective. According

to Naoum (2007), after collecting all the information, it is tough to present and lay out

the information. Therefore, the data should be analysed to produce the key trends that

represent the entire data collection.

For this study, the data and information that obtained from respondents are

arranged, analyse and show in table and graph form to achieve objective 1. Tabulation

is the most straightforward method to organise all the data into a systematic form. This

method can ease the readers to understand. Table 3.3 and Table 3.4 shown the form

used to record and analyse data for objective 1. The expected data is record in Table

3.3 and Table 3.4.

Table 3.3: Form used to record and analyse data for objective 1

Building services cost in high-rise building (Cost per GFA)

Years Project

A

Project

B

Project

C

Project

D

Project

E

Project

F

Average

2012 250

250

2013 240

280

260

2014 270

270

2015

250

250

2016

280

280

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Table 3.4: Form used to record and analyse data for objective 1

Years 2012 2013 2014 2015 2016

Cost per GFA 250 260 270 250 280

% Change 0 0.04 0.04 -0.07 0.12

The table above shows how the building services cost collected from QS firm

to be organised. The building services (M&E) cost collected based on the year as the

building services (M&E) contract sum are an award. Figure 3.2 shows the JKR tender

price index. The building services cost per GFA are adjusted to current year with

tender price index. Building services cost per GFA are adjust to tender price index by

applied formula below:

Adjusted cost per GFA on current year = (TPI base year/TPI current year)

*nominal cost per GFA current year

Figure 3.2 Tender price index

(Source: JUBM Sdn Bhd, 2014-2017)

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56

After that, the percentage change calculated and record in Table 3.4. Next, all

the data converted into line chart to show the trend of services cost. Figure 3.3 shows

the expected building services cost in different years. The expected result that are

obtained for objective 1 which to analyse the trend of building services cost in high-

rise residential building.

Figure 3.3: Illustration of building services cost

The method which has been used to analyse the data to achieve objective 2 is

content analysis method. According to Majid (2006), notes from observations that

were transcribed and data from interview should be analysed and tabulated in the table

for data analysis. After collecting the raw data from the interview, the data analysis

was carried out by the following steps:

0%

4% 4%

-7%

12%

y = 5x + 247

-10%

-5%

0%

5%

10%

15%

235

240

245

250

255

260

265

270

275

280

285

2012 2013 2014 2015 2016

Building services cost in high-rise building (Cost per GFA)

Cost per GFA % Change Trend line

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57

Step 1: Identify the main themes

Firstly, the researcher went through the descriptive responses given by the

respondents to each question through the transcripts of all interviews to understand the

meaning. Table 3.5 shown the sample of raw data collected in interview.

Table 3.5: Sample of Raw Data

Part of Interview Interview question Respondent’s Answer

A. Interviewee Profile

B. General Information

C. Determinants that justify

the trend of the cost of

services in a high-rise

residential building.

Transcript is analysis by NVivo software feature. This can identify the words

most frequently mentioned by respondents. The result indicated in word cloud based

on NVivo analysis feature. It can identify main themes or main ideas for certain topic.

Figure 3.4 shows the word cloud based on NVivo analysis feature.

Figure 3.4: Word cloud

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58

Step 2: Classify responses under the main themes

Next, classify the responses or contents of the notes under the different themes.

For easily undertaking this thematic analysis, the computer program such as NVivo

and Microsoft Excel was used.

Step 3: Export the file in NVivo and analyse it into the text of the report

Lastly, export the file in NVivo and analyse it into the text of the report. After

that, the conclusion of the study was drawn in the next stage.

3.7 Research Flow

In order to achieve the study objectives, several data collection and analysis

method has been employed by the researcher including semi-structured interview and

documentary analysis, coding interview questions and content analysis by NVivo

software. Figure 3.5 shows the study flow for this study.

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59

Figure 3.5: Flow Chart of Study Design

Qualitative Research

Research Instrument

Case study

5 high-rise

residential

building projects

Semi-

structure

interview

Document

Analysis

Determinants that

justify the trend

of building

services cost

Building

services cost in

high-rise

building

Objective 1:

To analyse the trend

of building services

cost in high-rise

residential building.

Objective 2:

To determine the main

determinants that justify the

trend of the building services

cost in high-rise residential

building.

Data Analysis

Conclusion and

recommendation

Developing themes

-Coding technique

Content Analysis

-NVivo, Ms Excel

Research Methodology

Final account or

contract document

prepared by a

quantity surveyor in

QS Firms.

Mechanical and

electrical engineer

incharged for high-

rise residential

building project

Respondents Document

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60

3.8 Summary

In this chapter, the study approaches which are chosen for conducting this study

was determined. The research methodology is referred to certain research method and

techniques that planned to be used during the research to achieve objectives 1and 2 as

discussed earlier in chapter 1. The data collection methods are using the documentary

analysis and semi-structured interview. Upon receiving the returned interview

answers from the respondents, all the data were analysed with the aid of Microsoft

Excel and NVivo. Further findings were discussed in the following Chapter.

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CHAPTER 4

ANALYSIS, RESULT AND

DISCUSSION

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CHAPTER 4

4. ANALYSIS, RESULT AND DISCUSSION

4.1 Introduction

In this chapter, the results obtained from the five projects are presented and

analysed. In the first section, the background of the project together with the

respondent details are presented. In the second section, the trend of building services

cost in high-rise residential building are discussed and analysed. In the third section,

main determinants that justify the trend of the building services cost in high-rise

residential building are highlighted.

4.2 Background of the Project

In this section, the background of the five projects samples which have been

collected through document analysis are presented. The projects are Project A, B, C,

D, E. The following sub-section are discussed background of all case study projects.

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4.2.1 Project A

Project A is located in Nusajaya, Mukim Pulai, Daerah Johor Bahru, Johor. It

is a construction of a residential complex which consist 2 blocks of 21 storeys and 2

blocks of 9 storeys residential apartment with 3 storeys of carpark. The total contract

sum for Project A is RM 185,867,863.40. The project duration is 22 months. The

mechanical & electrical engineer for this project is Jurutera Perunding Inspirasi Sdn.

Bhd. The background of Project A is shown in Table 4.1.

Table 4.1: Background of Project A

Item Detail

Mechanical &

electrical engineer

Jurutera Perunding Inspirasi Sdn. Bhd

Project title Proposed construction and completion of 12 & 24 storey

residential apartments (488 units) comprising of:

i) 2 blocks (A&B) of 9 storeys apartments-272 units

ii) 2 blocks (C&D) of 21 storeys apartments-216 units

iii) 3 storeys podium carpark with recreation facilities

in Nusajaya, Mukim Pulai, Daerah Johor Bahru.

Total building

services cost

RM 23,941,418.50

Tender date June 2011

Type of contract Basis of Bills of Quantities with quantities, Selective

Gross floor area 107,682m2

Total building services cost for project A is RM23,941,418.50. Total cost for

electrical installation form the highest portion of the building services cost compared

with the other type of building services. Total cost for electrical installation is RM

12,106,495.00 which is 50.6% of total building services cost for the project. However,

total cost sanitary appliances form the lowest portion of the building services cost

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63

compare with other type of building services. Total cost for sanitary appliances is RM

1,300,288.50 which 5.4% of total mechanical and electrical cost for the project. Table

4.2 shows the cost breakdown for building services cost in project A with a gross floor

area of 107,682m2.

Table 4.2: Cost breakdown for building services cost in project A

Type of Building

Services Total cost (RM)

Percentage

(%)

Cost

per m²

of GFA

Position

(RM)

A Sanitary Appliances 1,300,228.50 5.4 12.07 5

B Plumbing Installation 3,687,673.00 15.4 34.25 3

C Air-conditioning & - - - -

Ventilation System

D Electrical Installation 12,106,495.00 50.6 112.43 1

E Fire Protection

Installation 2,140,174.00

8.9 19.87

4

F Lift & Conveyor

Installation 4,706,848.00

19.7 43.71

2

G Special Installation - - - -

Total 23,941,418.50 100 222.33 -

4.2.2 Project B

Project B is located in Mukim Bandar Johor Bahru, Daerah Johor Bahru, Johor.

It is a construction of a residential complex which consist 2 blocks of 24 storeys

residential apartment and 7 storeys of carpark. The total contract sum for Project B is

RM 159,799,876.00. The project duration is 24 months. The mechanical & electrical

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64

engineer for this project is BES Perunding Sdn. Bhd. The background of Project B is

shown in Table 4.3.

Table 4.3: Background of Project B

Item Detail

Mechanical &

electrical engineer

BES Perunding Sdn. Bhd.

Project title Proposed construction and completion of 533 units of

residential apartment in Mukim Bandar Johor Bahru, Daerah

Johor Bahru, Johor, Malaysia.

Total building

services cost

RM 26,085,363.45

Tender date Dec 2012

Project’s Duration 24 months

Type of contract Basis of Bills of Quantities with quantities, Selective

Gross floor area 99,474 m2

Total building services cost for project B is RM26,085,363.45. Total cost for

electrical installation form the highest portion of the building services cost compared

with other type of building services. Total cost for electrical installation is RM

12,000,000.00 which is 46.0% of total building services cost for the project. However,

total cost for sanitary appliances form the lowest portion of the building services cost

compare with other type of building services. Total cost for sanitary appliances is RM

1,354,163.45 which 5.2% of total building services cost for the project. Table 4.4

shows the cost breakdown for building services cost in project B with a gross floor

area of 99,474 m2.

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65

Table 4.4: Cost breakdown for building services cost in project B

Type of Building

Services Total cost (RM)

Percentage

(%)

Cost

per m²

of GFA

Position

(RM)

A Sanitary Appliances 1,354,163.45 5.2 13.61 6

B Plumbing Installation 3,800,000.00 14.6 38.20 3

C Air-conditioning & 2,231,200.00 8.6 22.43 4

Ventilation System

D Electrical Installation 12,000,000.00 46.0 120.63 1

E Fire Protection

Installation 2,080,000.00

8.0 20.91

5

F Lift & Conveyor

Installation 4,620,000.00

17.6 46.44

2

G Special Installation - - - -

Total 26,085,363.45 100 262.23 -

4.2.3 Project C

Project C is located in Taman Kempas Utama, Mukim Tebrau, Daerah Johor

Bahru, Johor. It is a construction of a residential complex which consist 2 blocks of

18 storeys residential apartment with 7 storeys carpark. The total contract sum for

Project C is RM 296,400,000.00. The project duration is 33 months. The mechanical

& electrical engineer for this project is Perunding Yuli. The background of Project C

is shown in Table 4.5.

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66

Table 4.5: Background of Project C

Total building services cost for project C is RM 42,534,894.00. Total cost for

electrical installation form the highest portion of the building services cost compared

with other type of building services. Total cost for electrical installation is RM

22,000,000.00 which is 51.6% of total building services cost for the project. However,

total cost for swimming pool M&E equipment installation forms the lowest portion of

the building services cost compare with other type of building services. Total cost for

swimming pool M&E equipment installation is RM 33,000.00 which 0.1% of total

building services cost for the project. Table 4.6 shows the cost breakdown for building

services cost in project C with a gross floor area of 157,049 m2.

Item Detail

Mechanical &

electrical engineer

Perunding Yuli

Project title Proposed construction and completion of phase 1 development

of residential apartments comprising 941 units in Tower A and

849 units in Tower B, part of level 1 to level 6 carparks one

level of sub-basement carparks at lower ground floor, one level

of facilities floor at level 7, ancillary buildings and external

works in Taman Kempas Utama, Mukim Tebrau, Daerah Johor

Bahru, Johor, Malaysia.

Total building

services cost

RM 42,534,894.00

Tender date July 2013

Type of contract Basis of Bills of Quantities with quantities, Selective

Gross floor area 157,049 m2

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67

Table 4.6: Cost breakdown for building services cost in project C

Type of Building

Services Total cost (RM)

Percentage

(%)

Cost

per m²

of GFA

Position

(RM)

A Sanitary Appliances 2,112,524.00 5.0 13.45 5

B Plumbing Installation 7,300,964.00 17.2 46.49 3

C Air-conditioning & - - - -

Ventilation System

D Electrical Installation 22,000,000.00 51.6 140.08 1

E Fire Protection

Installation 3,358,406.00

7.9 21.38

4

F Lift & Conveyor

Installation 7,730,000.00

18.2 49.22

2

G Special Installation 33,000.00 0.1 0.21 6

* Swimming pool M&E

equipment installation

Total 42,534,894.00 100 270.84 -

4.2.4 Project D

Project D is located in Mukim Bandar Johor Bahru, Daerah Johor Bahru, Johor.

It is a construction of a residential complex which consist 1 block of 25 storeys

residential apartment with 7 storeys carpark. The total contract sum for Project D is

RM 176,000,000.00. The project duration is 30 months. The mechanical & electrical

engineer for this project is BES Perunding Sdn. Bhd. The background of Project D is

shown in Table 4.7.

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68

Table 4.7: Background of Project D

Item Detail

Mechanical &

electrical engineer

BES Perunding Sdn. Bhd

Project title Proposed construction and completion of thirty three (33)

storey of building consist of one (1) level sub-basement

carpark and M&E, 1 level basement carpark and M&E, 6

level carparks, one (1) level of facilities floor, one (1) block

of twenty five (25) storey (461 units) apartment in Mukim

Bandar Johor Bahru, Daerah Johor Bahru, Johor, Malaysia.

Total building

services cost

RM 30,768,988.50

Tender date Feb 2014

Type of contract Basis of Bills of Quantities with quantities, Selective

Gross floor area 105,918 m2

Total building services cost for project D is RM 30,768,988.50. Total cost for

electrical installation form the highest portion of the building services cost compared

with other type of building services. Total cost for electrical installation is RM

16,000,000.00 which is 52.0% of total building services cost for the project. However,

total cost for swimming pool M&E equipment installation forms the lowest portion of

the building services cost compare with other type of building services. Total cost for

swimming pool M&E equipment installation is RM 280,000.00 which 1.0% of total

building services cost for the project. Table 4.8 shows the cost breakdown for building

services cost in project D with a gross floor area of 105,918 m2.

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69

Table 4.8: Cost breakdown for building services cost in project D

Type of Building

Services Total cost (RM)

Percentage

(%)

Cost

per m²

of GFA

Position

(RM)

A Sanitary Appliances 1,468,988.50 4.8 13.87 5

B Plumbing Installation 5,400,000.00 17.5 50.98 2

C Air-conditioning & - - - -

Ventilation System

D Electrical Installation 16,000,000.00 52.0 151.06 1

E Fire Protection

Installation 2,320,000.00

7.5 21.90

4

F Lift & Conveyor

Installation 5,300,000.00

17.2 50.04

3

G Special Installation 280,000.00 1.0 2.64 6

* Swimming pool M&E

equipment installation

Total 30,768,988.50 100 290.50 -

4.2.5 Project E

Project E is located in Mukim Plentong, Daerah Johor Bahru, Johor. It is a

construction of a residential complex which consist Block A (36 storeys), Block B (39

storeys), Block C (42 storeys) of residential apartment with 4 storeys of carpark. The

total contract sum for Project E is RM 382,000,000.00. The project duration is 38

months. The mechanical & electrical engineer for this project is Perunding Yuli. The

background of Project E is shown in Table 4.9.

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Table 4.9: Background of Project E

Total building services cost for project E is RM 74,151,351.90. Total cost for

electrical installation form the highest portion of the building services cost compared

with other type of building services. Total cost for electrical installation is RM

37,500,000.00 which 50.6% of total building services cost for the project. However,

total cost for swimming pool M&E equipment installation forms the lowest portion of

the building services cost compare with other type of building services. Total cost for

swimming pool M&E equipment installation is RM 618,000.00 which 0.8% of total

building services cost for the project. Table 4.10 shows the cost breakdown for

building services system in project E with a gross floor area of 242,748 m2.

Item Detail

Mechanical &

electrical engineer

Perunding Yuli

Project title Pembangunan Pangsapuri yang mengandungi:

A) 3 Block Pangsapuri Perkidmatan:

I) Block A: 36 Tingkat (335 unit)

II) Block B: 39 Tingkat (365 unit)

III) Block C: 42 Tingkat (434 unit)

B) 3 tingkat tempat letak kenderaan

D) 1 tingkat tempat letak kenderaan aras bawah tanah di

Mukim Plentong, Daerah Johor Bahru, Johor.

Total building

services cost

RM 74,151,351.90

Tender date Feb 2015

Type of contract Basis of Bills of Quantities with quantities, Selective

Gross floor area 242,748 m2

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71

Table 4.10: Cost breakdown for building services cost in project E

Type of Building

Services Total cost (RM)

Percentage

(%)

Cost

per m²

of GFA

Position

(RM)

A Sanitary Appliances 4,306,351.90 5.8 17.74 5

B Plumbing Installation 13,568,000.00 18.3 55.89 2

C Air-conditioning & - - - -

Ventilation System

D Electrical Installation 37,500,000.00 50.6 154.48 1

E Fire Protection

Installation 5,555,000.00

7.5 22.88

4

F Lift & Conveyor

Installation 12,604,000.00

17.0 51.92

3

G Special Installation 618,000.00 0.8 2.55 6

* Swimming pool M&E

equipment installation

Total 74,151,351.90 100 305.47 -

4.2.6 Summary

Cost per GFA for building services system are different between case studies.

Table 4.10 shows cost per GFA for different building services system between case

studies.

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72

Table 4.11: Cost per GFA for different building services system between case studies

Project A

2011

Project B

2012

Project C

2013

Project D

2014

Project E

2015

Type of

Building

Services

Cost per

m² of GFA

(RM)

Cost per

m² of GFA

(RM)

Cost per

m² of GFA

(RM)

Cost per

m² of GFA

(RM)

Cost per

m² of GFA

(RM)

A Sanitary

Appliances 12.07 13.61 13.45 13.87 17.74

B Plumbing

Installation 34.25 38.20 46.49 50.98 55.89

C Air

conditioning & - 22.43 - - -

Ventilation

System

D Electrical

Installation 112.43 120.63 140.08 151.06 154.48

E Fire

Protection

Installation 19.87 20.91 21.38 21.90 22.88

F Lift &

Conveyor

Installation 43.71 46.44 49.22 50.04 51.92

G Special

Installation - - 0.21 2.64 2.55

* Swimming

pool M&E

equipment

installation

Total 222.33 262.23 270.84 290.50 305.47

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73

4.3 Overall trend of building services cost from case studies

Figure 4.1 shows the trend of building services cost between case studies.

Building services cost per m2 in project B increase 12% in the year 2012 compare with

project A. Thus, building services cost per m2 for project C increase with 1%

compared with project B in the year 2013. 5% of increases shown in project D

compared with project C in the year 2014. In project E, there was an increase of

building services cost per m2 compared with project D with 2% of the increase.

In overall, the building services cost per m2 indicates an increasing trend

across five case studies. Increase of building services cost per m2 in year 2012 (project

B) with highest percentage which 12%. The average building services cost per m2 is

RM294.60.

The trend line equation is y = 13.114x + 255.26. The number 13.114 knowns

as the gradient of the trend line and positive value of the number mean an increasing

trend of the building services cost per m2. Therefore, the trend of building services

cost is in an increasing trend.

Table 4.12: Adjusted building services cost per m2 GFA between case studies

Years 2011

(Project A)

2012

(Project B)

2013

(Project C)

2014

(Project D)

2015

(Project

E)

Cost per

GFA

222.33 262.23 270.84 290.5 305.47

Factors 1.17 1.11 1.09 1.07 1.03

Adjusted

Cost per

m2 GFA

259.70 291.40 295.50 310.80 315.60

% Change 0.00 12.00 1.00 5.00 2.00

*All prices have been adjusted to Tender Price Index (TPI) in the year 2016 (1)

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74

Figure 4.1 Overall trend of building services cost between case studies

The following sub-section are discussed about the trend of cost for different

type of building services system between case studies. Only five common type of

building services system are discussed and analysed.

4.3.1 Trend of cost for sanitary appliances

Figure 4.2 shows the trend of sanitary appliances cost between case studies.

Sanitary appliances cost per m2 in project B increase 7 % in the year 2012 compare

with project A. Thus, sanitary appliances per m2 for project C decrease 3% compare

with project B in the year 2013. 1% of increases shown in project D compare with

0%

12%

1%

5%

2%

y = 13.114x + 255.26

0%

2%

4%

6%

8%

10%

12%

14%

0

50

100

150

200

250

300

350

2011 (Project A) 2012 (Project B) 2013 (Project C) 2014 (Project D) 2015 (Project E)

Overall building services cost (Cost per m2)

Cost per GFA % Change Trend line

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75

project C in the year 2014. In project E, there was an increase of sanitary appliances

cost per m2 compared with project D with 24% of increases. According to CIDB

(2017), the material price for sanitary appliances in Johor showed upward price

increment.

In overall, the sanitary appliances cost per m2 indicates an increasing trend

across five case studies. Decreases of sanitary appliances cost per m2 in year 2013

(project C) has been offset by increase of 1% and 24% in year 2014 and 2015 (project

D and E). The average sanitary appliances cost per m2 is RM15.41.

The trend line equation is y = 0.8172x + 12.962. The number 0.8172 knowns

as the gradient of the trend line and positive value of the number mean an increasing

trend of the sanitary appliances cost per m2. Therefore, the trend of sanitary appliances

cost is in an increasing trend.

Table 4.13: Adjusted sanitary appliances cost per m2 GFA between case studies

Years 2011

(Project A)

2012

(Project B)

2013

(Project C)

2014

(Project D)

2015

(Project

E)

Cost per

GFA

12.07 13.61 13.45 13.87 17.74

Factors 1.17 1.11 1.09 1.07 1.03

Adjusted

cost per

m2 GFA

14.10 15.10 14.70 14.80 18.30

% Change 0.00 7.00 -3.00 1.00 24.00

*All prices have been adjusted to Tender Price Index (TPI) in the year 2016 (1)

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76

Figure 4.2 Trend of cost for sanitary appliances between case studies

4.3.2 Trend of cost for plumbing installation

Figure 4.3 shows the trend of plumbing installation cost between case studies.

Plumbing installation cost per m2 in project B increase 6 % in the year 2012 compared

with project A. Thus, plumbing installation cost per m2 for project C increase with

19% compared with project B in the year 2013. 8% of increases shown in project D

compared with project C in the year 2014. In project E, there was an increase of

plumbing installation cost per m2 compared with project D with 6% of increases.

According to CIDB (2017), the material price for plumbing in Johor also showed

upward price increment.

0%

7%

-3%

1%

24%

y = 0.8172x + 12.962

-5%

0%

5%

10%

15%

20%

25%

0

2

4

6

8

10

12

14

16

18

20

2011 (Project A) 2012 (Project B) 2013 (Project C) 2014 (Project D) 2015 (Project E)

Sanitary appliances cost (Cost per m2)

Cost per GFA % Change Trend line

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77

In overall, the plumbing installation cost per m2 indicates an increasing trend.

Plumbing installation cost in every case study project increases from year to year. The

average plumbing installation cost per m2 is RM49.10.

The trend line equation is y = 4.7558x + 34.826. The number 4.7558 knowns

as the gradient of the trend line and positive value of the number mean an increasing

trend of the plumbing installation cost per m2. Therefore, the trend of plumbing

installation cost is in an increasing trend.

Table 4.14: Adjusted plumbing installation cost per m2 GFA between case studies

Years 2011

(Project A)

2012

(Project

B)

2013

(Project

C)

2014

(Project

D)

2015

(Project

E)

Cost per

GFA

34.25 38.20 46.49 50.98 55.89

Factors 1.17 1.11 1.09 1.07 1.03

Adjusted cost

per m2 GFA

40.00 42.45 50.70 54.55 57.75

% Change 0.00 6.00 19.00 8.00 6.00

*All prices have been adjusted to Tender Price Index (TPI) in the year 2016 (1)

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78

Figure 4.3 Trend of cost for plumbing installation between case studies

4.3.3 Trend of cost for electrical installation

Figure 4.4 shows the trend of electrical installation cost between case studies.

Electrical installation cost per m2 in the project B increase 2% in the year 2012

compared with project A. Thus, electrical installation cost per m2 for project C

increase 14% compared with project B in the year 2013. 6% of increases shown in

project D compared with project C in the year 2014. In project E, there was a decreases

of electrical installation cost per m2 compared with project D with 1% of decreases.

0%

6%

19%

8%

6%

y = 4.7558x + 34.826

0%

5%

10%

15%

20%

25%

0

10

20

30

40

50

60

70

2011 (Project A) 2012 (Project B) 2013 (Project C) 2014 (Project D) 2015 (Project E)

Plumbing installation cost (Cost per m2)

Cost per GFA % Change Trend line

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In overall, the electrical installation cost per m2 indicates an increasing trend

across five case studies. Increase of electrical installation cost per m2 in year 2013

(project C) with highest percentage which 14%. The average electrical installation

cost per m2 is RM147.90.

The trend line equation is y = 8.4091x + 122.66. The number 8.4091 knowns

as the gradient of the trend line and positive value of the number mean an increasing

trend of the electrical installation cost per m2. Therefore, the trend of electrical

installation cost is in an increasing trend.

Table 4.15: Adjusted electrical installation cost per m2 GFA between case studies

Years 2011

(Project A)

2012

(Project B)

2013

(Project

C)

2014

(Project D)

2015

(Project E)

Cost per

GFA

112.43 120.63 140.08 151.06 154.48

Factors 1.17 1.11 1.09 1.07 1.03

Adjusted

cost per

m2 GFA

131.30 134.10 152.80 161.60 159.65

% Change 0.00 2.00 14.00 6.00 -1.00

*All prices have been adjusted to Tender Price Index (TPI) in the year 2016 (1)

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Figure 4.4 Trend of cost for electrical installation between case studies

4.3.4 Trend of cost for fire protection installation

Figure 4.5 shows the trend of fire protection installation cost between case

studies. Fire protection installation cost per m2 in project B remain unchanged in the

year 2012 compared with project A. Fire protection installation cost per m2 for project

C increase 0.01% compared with project B in the year 2013. Fire protection

installation cost per m2 in project D increase 0.01% in the year 2014 compared with

project C. In project E, there was an increases of fire protection installation cost per

m2 compared with project D with 1% of increases.

0%

2%

14%

6%

-1%

y = 8.4091x + 122.66

-2%

0%

2%

4%

6%

8%

10%

12%

14%

16%

0

20

40

60

80

100

120

140

160

180

2011 (Project A) 2012 (Project B) 2013 (Project C) 2014 (Project D) 2015 (Project E)

Electrical installation cost (Cost per m2)

Cost per GFA % Change Trend line

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In overall, the fire protection installation cost per m2 indicates an increasing

trend across five case studies. Increase of fire protection installation cost per m2 in

year 2013 (project C) with highest percentage which 1%. The average fire protection

installation cost per m2 is RM23.40.

The trend line equation is y = 0.1048x + 23.054. The number 0.1048 knowns

as the gradient of the trend line and positive value of the number mean an increasing

trend of the fire protection installation cost per m2. Therefore, the trend of fire

protection installation cost is in an increasing trend.

Table 4.16: Adjusted fire protection installation cost per m2 GFA between case studies

Years 2011

(Project A)

2012

(Project B)

2013

(Project C)

2014

(Project D)

2015

(Project

E)

Cost per

GFA

19.87 20.91 21.38 21.90 22.88

Factors 1.17 1.11 1.09 1.07 1.03

Adjusted

cost per

m2 GFA

23.25 23.25 23.35 23.45 23.65

% Change 0.00 0.00 0.01 0.01 1.00

*All prices have been adjusted to Tender Price Index (TPI) in the year 2016 (1)

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Figure 4.5 Trend of cost for fire protection installation between case studies

4.3.5 Trend of cost for lift and conveyor installation

Figure 4.6 shows the trend of lift and conveyor installation cost between case

studies. Lift and conveyor installation cost per m2 in project B increase 1% in the year

2012 compared with project A. Thus, lift and conveyor installation cost per m2 for

project C increase with 4% compared with project B in the year 2013. Lift and

conveyor installation cost in the project D decrease 0.01% in the year 2014 compared

with project C. In project E, there was an increase of lift and conveyor installation

cost per m2 compared with project D with 0.01% of increases.

0%

0%

0%

0%

1%

y = 0.1048x + 23.054

0%

0%

0%

0%

0%

1%

1%

1%

1%

1%

1%

22.9

23

23.1

23.2

23.3

23.4

23.5

23.6

23.7

2011 (Project A) 2012 (Project B) 2013 (Project C) 2014 (Project D) 2015 (Project E)

Fire protection installation cost (Cost per m2)

Cost per GFA % Change Trend line

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In overall, the lift and conveyor installation cost per m2 indicates an increasing

trend across five case studies. Increase of lift and conveyor installation cost per m2 in

year 2013 (project C) with highest percentage which 4%. The average lift and

conveyor installation cost per m2 is RM52.75.

The trend line equation is y = 0.7091x + 50.582. The number 0.7091 knowns

as the gradient of the trend line and positive value of the number mean an increasing

trend of the lift and conveyor installation cost per m2. Therefore, the trend of lift and

conveyor installation cost is in an increasing trend.

Table 4.17: Adjusted lift and conveyor installation cost per m2 GFA

Years 2011

(Project A)

2012

(Project B)

2013

(Project

C)

2014

(Project D)

2015

(Project E)

Cost per

GFA

43.71 46.44 49.22 50.04 51.92

Factors 1.17 1.11 1.09 1.07 1.03

Adjusted

cost per

m2 GFA

51.10 51.60 53.70 53.50 53.60

% Change 0.00 1.00 4.00 -0.01 0.01

*All prices have been adjusted to Tender Price Index (TPI) in the year 2016 (1)

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Figure 4.6 Trend of cost for lift and conveyor installation between case studies

4.3.6 Services cost contribute to construction cost

Figure 4.7 shows the percentage of building services cost contribute to total

construction cost between case studies. Percentage of building services cost contribute

to total construction cost increase from 12.88% to 16.32% in the year 2012. In the

year 2014, the percentage of building services cost contribute to total construction cost

increase from 14.13% to 17.48%. The percentage contribution to total construction

cost increase to 19.41 in the year 2015.

0%

1%

4%

0%

0%

y = 0.7091x + 50.582

-1%

-1%

0%

1%

1%

2%

2%

3%

3%

4%

4%

5%

49.5

50

50.5

51

51.5

52

52.5

53

53.5

54

54.5

2011 (Project A) 2012 (Project B) 2013 (Project C) 2014 (Project D) 2015 (Project E)

Lift and conveyor installation cost (Cost per m2)

Cost per GFA % Change Trend line

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Table 4.18: Percentage of building services cost to total construction cost

Years 2011

(Project

A)

2012

(Project

B)

2013

(Project C)

2014

(Project D)

2015

(Project

E)

Percentage of

Building

services cost

to total

construction

cost

12.88

16.32

14.13

17.48

19.41

In overall, the percentage of building services cost contribution towards the

total construction costs indicate an increasing trend.

Figure 4.7: Percentage of Building services cost to total construction cost

y = 1.422x + 11.778

0

5

10

15

20

25

2011 (Project A) 2012 (Project B) 2013 (Project C) 2014 (Project D) 2015 (Project E)

Building services cost contribute to total construction cost (%)

Percentage of Building services cost to total construction cost Trend line

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4.4 Interviewee profile

Table 4.1 showed the lists of interviewees’ backgrounds. There were 7

interviewees involved in interview session and all of them were coming from

consultant firms in Johor. They are project director (M&E engineer), project engineer,

supervising engineer and contract executive (M&E engineer). The interviewees

provided useful opinions to support the data collection of the study.

Table 4.19: Lists of Respondents Background

Interviewee Company Name Designation

R1 Megatech Consult Director (M&E engineer)

R2 B.E.S. Perunding Sdn Bhd Director (M&E engineer)

R3 PCM Consultant Sdn Bhd Project engineer

R4 KPK Quantity Surveyors Sdn.

Bhd

Contract Executive (M&E

engineer)

R5 KPK Quantity Surveyors Sdn.

Bhd

Contract Executive (M&E

engineer)

R6 Kong & Associates Consultants

Sdn Bhd Supervising engineer

R7 Kong & Associates Consultants

Sdn Bhd Supervising engineer

4.5 Determinants justifing trend of building services cost

In this section, the determinants that cause the increasing trend of building

services cost in high-rise residential building discuss according to the different type

building services system. After conducting semi-structured interview with seven

respondents, the conversation between respondents is translated into transcript.

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Transcript is analysis by NVivo software feature. This can identify the words most

frequently mentioned by respondents. The result indicated in word cloud based on

NVivo analysis feature. It can identify main themes and determinants causing the

increasing trend of building services cost in high-rise residential building.

Figure 4.8: Word cloud for the study

Determinants causing the increasing trend of sanitary appliances cost discuss

in section 4.5.1, followed by plumbing installation cost in section 4.5.2, air

conditioning and ventilation installation cost in section 4.5.3, electrical installation

cost in section 4.5.4, fire protection installation cost in section 4.5.5, lift and conveyor

installation cost in section 4.5.6 and special M&E installation cost in section 4.5.7.

Figure 4.9 shows the main determinants that causing the increasing trend of building

services cost in a high-rise residential building.

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Figure 4.9: Determinants causing the increasing trend of building services cost in high-rise residential building

88

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4.5.1 Determinants causing the increasing trend of sanitary appliances cost

The two main determinants causing the increasing trend of sanitary appliances

cost in a high-rise residential building are client requirement and consideration on eco-

friendly product. Figure 4.10 shows the main determinants causing the increasing

trend of sanitary appliances cost.

Figure 4.10: Determinants causing the increasing trend of sanitary appliances cost in

high-rise residential building.

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4.5.1.1 Client requirement

Client requirement is one of the reason causing the increasing trend of sanitary

appliances cost according to the viewpoint from respondents. Client requirement can

be classified into client requirement cause by general rise of standard living of end

user and consideration of life cycle cost.

i) General rise of standard living

According to respondent R1, client requirement for high-end sanitary

fitting is the main determinant causing the increasing trend of sanitary appliances

cost. This is because client intends to create a luxury internal environment for the

end user. Besides that, the client requests an extra number of bathroom in each

unit of the apartment for end-user accessibility according to respondent R1 and R2.

That reason indirectly lead to the sanitary appliances costs increases because the

quality and quantity of sanitary appliances are increasing. General rise of living

standard of the end user triggering them intend to have a luxury internal

environment. According to Department of Statistics (2017), the average household

income in Malaysia indicates upward trend. This should indicates increase in the

purchasing power being the inflation rate maintained. In this case, clients are

willing to fulfil the requirement to attract more house buyers.

According to respondent R3 and R4, client requirement for the advanced

or brand-new type of fittings and product increase the sanitary appliances cost. For

example, some special projects are now installing automation sanitary fitting

which required electrical supply and sensor device for it to function. Therefore, it

required additional installation cost for electrical cable and sensor devices.

Automation sanitary appliances also required the specialist skilled worker to install

which are costly compared to normal one. Introduce of advanced technology to

meet general rise of living standard of the end user are indirectly increase the

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sanitary appliances cost for a high-rise residential building. However, clients are

willing to install the advanced and brand-new type of sanitary fittings to attract

more buyer for the apartment unit.

ii) Consideration of life cycle cost

According to respondent R6 and R7, client requirement for high quality

and branded sanitary fittings is the main determinant causing the increasing trend

of sanitary appliances cost. This is because branded sanitary fittings are more

durable which provide the benefit of low maintenance cost for the end user.

Nowadays, end users consider the durability of fittings and maintenance cost of

fittings in the whole life cycle. This situation triggering client to install high

quality and branded product to attract more house buyer.

4.5.1.2 Consideration of eco-friendly product

According to respondent R5, installation of eco-friendly material or water

saving sanitary ware is the main determinant causing the increasing trend of sanitary

appliances cost. For example, toilet cistern with two buttons and two flush volumes

which one with smaller volume and another one with bigger volume. Those eco-

friendly material or water saving sanitary ware is more expensive than the normal one.

Therefore, it increases the sanitary appliances cost for a high-rise residential project.

The purpose of installation of the eco-friendly material or water saving sanitary

appliances is to achieve Green Building Index (GBI) certificate in order to have the

benefit of Investment Tax Allowance (ITA), Import Duty Waiver and Sales Tax

Waiver. Besides that, it also can build up a responsibility and positive reputation for

the developer. Therefore, client is willing to install eco-friendly material or water

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saving sanitary ware and this indirectly increases the sanitary appliances cost for a

high-rise residential project.

4.5.2 Determinants causing the increasing trend of plumbing installation cost

The three main determinants causing the increasing trend of plumbing

installation cost in a high-rise residential building are client requirement, design factor

and economic factor. Figure 4.11 shows the main determinants causing the increasing

trend of plumbing installation cost.

Figure 4.11: Determinants causing the increasing trend of plumbing installation cost

in a high-rise residential building.

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4.5.2.1 Economic factor

Economic factor is one of the reason causing the increasing trend of plumbing

installation cost base on the viewpoint of respondents. Economic factors can be

classified into an increase of material cost and an increase of labour cost. Increases of

material and labour cost affect the plumbing installation cost in different ways.

i) Increase of material cost

According to opinion from respondents, increases of material are caused

by the implementation of Goods and Services Tax (GST), depreciation of Ringgit

Malaysia and inflation. For example, PVC pipe and GI pipe are increased in price

because of inflation and depreciation of Ringgit Malaysia from the viewpoint of

respondent R1 R2 and R6. Besides that, implementation of Goods and Services

Tax (GST) also causing the increases price of piping materials and other fittings

from the viewpoint of Respondent R3.

ii) Increase of labour cost

According to opinions from respondent R2 and R7, skilled worker such as

plumber is facing problem shortage in the local market. Therefore, it required

foreign workforce from a country like Indonesia. However, employers are

responsible to pay the levy for recruitment of foreign workers starting from 1st

January 2018. Thus, recruitment fee for the foreign worker is increase and

indirectly affect the plumbing installation cost.

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4.5.2.2 Design factor

According to respondent R1, R2, R5 and R7, the complexity of building design

also is another factor that affects the plumbing installation cost. The building design

for high-rise residential building become more complex. It caused the building with

the higher possibility to have the problem of overlapping between building structural

component and M&E component. Therefore, the layout of piping work is affected by

engineer design based on the viewpoint of respondents. This is because location and

size of a structural element like beam and column determine the layout of pipe to make

sure do not have overlapping problem between structural component and M&E

component. It indirectly increases the length and quantity of pipe require for piping

work and increase the plumbing installation cost.

Based on the opinion of respondent R4, installation of building services

components need to suit and match to the interior design to make sure it does not ruin

the aesthetic value of it. For example, piping work needs to install without ruined the

aesthetic value of internal wall finishes and ceiling finishes. It affects the layout of

pipe and installation method for piping work. Therefore, it indirectly increases the

plumbing installation cost.

According to respondent R6, building height also affects the plumbing

installation cost. Nowadays, the high-rise residential buildings are designed to

construct higher than old style flat building. Therefore, higher quality and capacity of

pump motor for plumbing installation is required as the building was constructed

higher than old style flat building. This can make sure pump motor fulfil the functional

requirement and with lower maintenance cost. However, it indirectly increases the

installation cost while choosing high quality and high capacity pump motor for

plumbing installation.

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4.5.2.3 Client requirement

Client requirement is one of the reason causing the increasing trend of

plumbing installation cost according to the viewpoint of respondents. Client

requirement can be classified into client requirement cause by general rise of standard

of living of end user and consideration of life cycle cost.

i) Consideration of life cycle cost

According to respondent R3 and R6, clients are taking consideration of the

capacity and durability of the pipe material. For example, the consultant suggests

UPVC pipe for a client who wants to install more durable and with low

maintenance cost pipe material for high-end residential building. However, UPVC

pipe is costlier compared to normal one. Therefore, client takes consideration of

capacity and durability causing increase the plumbing installation cost. According

to respondent R7, client intends to install UPVC pipe which is more durable and

with low maintenance cost compared to ABS pipe. In this case, UPVC pipe is

costly compared to ABS pipe. Therefore, client takes consideration of life cycle

cost are increase the plumbing installation cost.

ii) General rise of standard living

According to respondent R1 and R3, a client request for an extra number

of the bathroom for a unit apartment and different location of toilet also increase

the quantity of pipe required. This is because end users intend to have the high

accessibility to bathroom for the convenient of them. That reason indirectly

causing plumbing installation costs increase.

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4.5.3 Determinants causing the increasing trend of air conditioning &

ventilation installation cost

The three main determinants causing the increasing trend of air conditioning

& ventilation installation cost in a high-rise residential building are client requirement,

design factor and consideration on eco-friendly product. Figure 4.12 shows the main

determinants causing the increasing trend of air conditioning & ventilation installation

cost.

Figure 4.12: Determinants causing the increasing trend of air conditioning &

ventilation installation cost in high-rise residential building.

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4.5.3.1 Client requirement

According to respondent R1, R2 and R7, client requirement is the main

determinants for air-conditioning & ventilation system installation cost. Nowadays,

there are clients request to install air conditioning system in high rise apartment

building compare to the old style flat building. This is because clients intend to create

a comfort internal built environment for the end user. General rise of living standard

of the end user and they intend to have a comfort internal built environment. This

situation triggering client to install air conditioning system for the high rise residential

building to attract more house buyer. Therefore, the installation cost for air

conditioning system increase in a project.

Normally, client request to install the split unit system or centralise air

conditioning system. According to respondent R6, air conditioning installation cost

effect the type of system request by the client to install. For example, a client request

to install centralised air conditioning system causing increase the installation cost. This

is because the additional ducting work compares to the ductless split unit system in the

lobby area. Besides that, installed new system like URV type inverter can provide

flexible air-conditioning together with low noise levels to have the more comfortable

internal environment. The new system is more expensive compared to the old system.

Client intends to provide a comfortable internal environment with new air conditioning

system to attract more house buyer also causing the increases in installation cost.

4.5.3.2 Design factor

Almost all the respondents agreed that architectural design is the determinant

that affects ventilation system. According to respondent R1, R2, R4 and R5, building

with less quantity of window and without applying natural ventilation system are

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required to install mechanical ventilation system. For example, toilet, staircase,

basement and carparks area where are enclosed and did not apply natural air ventilation

design are required to install mechanical ventilation system like pressurised system

with equipment like exhaust fan and ducts. According to respondent R6, enclose

basement required around five million-ringgit Malaysia to install mechanical

ventilation equipment. This increase the installation cost for the ventilation system.

According to respondent R3, building with extensively glazed facades, external

wall with dark colour paint and orientation building collect massive sunlight and solar

energy requires to install higher capacity of air conditioning system inside the building

to create a comfortable internal environment. This situation indirectly increases the

air-conditioning & ventilation system installation cost.

4.5.3.3 Consideration of eco-friendly product

According to respondent R3, consideration of eco-friendly product is one of

the determinants that affect the air-conditioning installation cost. For example, client

intends to install inverter type air conditioning which is more energy saving and

environment-friendly, but the initial installation cost is higher than the normal one.

Therefore, a client request for installation of greater energy conservation system

increases the installation cost.

The purpose of installation of the energy conservation air conditioning system

is to acquire Green Building Index (GBI) certificate. This provides the benefit of

Investment Tax Allowance (ITA), Import Duty Waiver and Sales Tax Waiver to client.

Besides that, it also can build up a responsibility and positive reputation for the

developer. Therefore, the client is willing to install the energy conservation air

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conditioning system. This indirectly increases the air conditioning installation cost for

a high-rise residential building.

4.5.4 Determinants causing the increasing trend of electrical installation cost

The three main determinants causing the increasing trend of electrical

installation cost in a high-rise residential building are client requirement, design factor

and economic factor. Figure 4.13 shows the main determinants causing the increasing

trend of electrical installation cost.

Figure 4.13: Determinants causing the increasing trend of electrical

installation cost in a high-rise residential building.

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4.5.4.1 Economic factors

According to respondent R1 and R2, increases of material cost is the main

determinant that causes the increases trend of electrical installation cost. Copper is the

main element for electrical installation and the copper price increase around 10-20%

in this few years. The increase of copper price caused by depreciation of Ringgit

Malaysia. This caused the increasing trend of electrical installation cost in a high-rise

residential building.

4.5.4.2 Design factor

According to respondent R2 and R6, the complexity of building design also

affects the electrical installation cost. This is because building with an increase

number of stories with more units of apartment and different facility, electrical supply

load requires from Tenaga Nasional Berhad (TNB) will over 1 Mega Volt-Ampere.

Therefore, it required an incoming power supply with high tension line and to install

additional plant or equipment such as a transformer for electrical installation with

additional cost. Besides that, the building also required installing high-quality

electrical cable for electrical installation according to respondents R4 and R5. High

electrical supply load required transfer by high-quality electrical cable for the safety

consideration. According to respondent R7, building with more complex design layout

or with more building storey is required to install high-quality equipment based on

safety consideration. This is because high rise building with the complex design is

dangerous and with high possibility of accident occurs in the electrical supply system.

Therefore, it is causing the increasing trend of electrical installation cost in a high-rise

residential building.

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4.5.4.3 Client requirement

Client requirement is one of the reason causing the increasing trend of electrical

installation cost according to the viewpoint of respondents. Client requirement can be

classified into client requirement cause by general rise of standard living of end user

and consideration of life cycle cost.

i) General rise of standard living

According to respondent R2, R3 and R7, client requirement is the

determinant that affects the electrical installation cost. Clients request for more

number of socket outlet and lighting point in high-end apartment unit for

convenience of the end user. Nowadays, end user owning a lot of electronic

product and utilise it in daily life. Therefore, sufficient of socket outlet is important

for end user and client intend to fulfil the requirement by increasing number of the

socket for each unit of the apartment. This situation causing the increase of

electrical installation cost in a high-rise residential building.

ii) Consideration of life cycle cost

According to respondent R3, clients are taking consideration of the

operating cost and maintenance cost on electrical appliances also causing the

increase of electrical installation cost. In this situation, client wants to provide the

benefit of energy saving for the end user by request to install Light-Emitting Diode

(LED) light bulbs which are more energy saving and with longer lifespan

compared to fluorescent light bulbs. It increases the installation cost because the

LED light is expensive than fluorescent light. Therefore, it indirectly increases the

electrical installation cost.

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4.5.5 Determinants causing the increasing trend of fire protection installation

cost

The three main determinants causing the increasing trend of fire protection

installation cost in a high-rise residential building are amendment of building

regulation, design factor and economic factor. Figure 4.14 shows the main

determinants causing the increasing trend of fire protection installation cost.

Figure 4.14: Determinants causing the increasing trend of fire protection

installation cost in high-rise residential building

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4.5.5.1 Economic factors

According to respondent R1, material cost is the determinant that affects the

fire protection installation cost. Pipe is the essential element for fire protection

installation system. However, Galvanized Iron (GI) pipe increases in price because of

implementation of GST and depreciation of Ringgit Malaysia. Therefore, it indirectly

increases the fire protection installation cost.

4.5.5.2 Design factor

According to respondent R3, R4 and R5, architect design is the determinants

that cause the installation cost increase. For safety consideration, high rise buildings

with complex design and increase in building height are required to install additional

fire protection equipment in certain hazardous areas after fire authority assessment.

Therefore, it increases the installation cost of fire protection system with additional

fittings.

For a building with 14 storeys above, it required more efficient pump motor

for riser system or sprinkler system in the building based on the opinion of respondent

R3. According to respondent R7, fire authority is requested to install a sprinkler system

in basement car park which over 40m2. It cost around RM 300,000 to the project.

Therefore, it directly increases the installation cost for fire protection system.

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4.5.5.3 Amendment of building regulation

According to respondent R2, amendment of building regulation affects the fire

protection installation cost. This is because high rise residential building with service

apartment title is necessary to install sprinkler system without waiver since 2015.

Installation of sprinkler system increases 20%-30% of fire protection cost with

additional fittings like sprinkler tank, sprinkler head and additional plumbing.

According to respondent R6, latest requirement from fire authority is the

determinant that affecting the fire protection system installation cost. For example,

the wet rising system should provide in every building in which the topmost occupied

floor is more than 30 metres (before is 30.5 metres). Building with complex structure

design required to install additional fire protection equipment according to fire

authority requirement. Therefore, it directly increases the installation cost for fire

protection system.

4.5.6 Determinants causing the increasing trend of lift & conveyor installation

cost

The three main determinants causing the increasing trend of lift & conveyor

installation cost in a high-rise residential building are client requirement, design factor

and consideration on eco-friendly product. Figure 4.15 shows the main determinants

causing the increasing trend of lift & conveyor installation cost.

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105

Figure 4.15: Determinants causing the increasing trend of lift & conveyor

installation cost in high-rise residential building

4.5.6.1 Client requirement

According to respondent R2 and R6, client requirement is the determinant

affect the lift & conveyor installation cost. This is because client request to

increase the quantity of lift for convenient and high accessibility of lift services in

high rise building. According to respondent R3, R4, R5, R6 and R7, client request

to install exclusive lift which one lift only provide service for certain users in the

certain block of the building. This increases the number of lift required for a

building. This can reduce the waiting time for a lift and provide high accessibility

of lift services.

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Besides that, the client also requests to install branded and high-quality lift for

high rise building. According to respondent R4 and R5, client request branded and

good quality of lift from Finland rather than the lift manufactured by China.

According to respondent R7, client request branded lift from Japan with good

maintenance services are indirectly increase the lift & conveyor installation cost.

Therefore, lift and conveyor installation cost are increase because the branded lift

is more expensive than typical one.

General rise of living standard of the end user and they intend to high

accessibility of lift services and with shorter waiting time for a lift in the high rise

residential building. This triggering client to install exclusive lift in the high rise

residential building to attract more house buyer. Therefore, the installation cost

for lift & conveyor system increase in a project.

4.5.6.2 Design factor

According to respondent R1 and R2, design factor is the main reason that

causes the increases in lift & conveyor installation cost. The buildings with

complicated or long building layout design are required to install extra number of lift

for the convenience and accessibility of lift for the end user.

According to respondent R6, the functional capacity of lift required to increase

as the complexity of building design and building height are increased. The lift

required to fulfil the functional requirement such as faster moving speed and higher

lifting capacity of lift car. The high functional capacity lift is more expensive than

typical one. It increases the installation cost of lift for a building.

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4.5.6.3 Consideration of eco-friendly product

According to respondent R3, consideration of eco-friendly product is one of

the determinants affect the lift and conveyor installation cost. For example,

regenerative type of motor for the lift is more energy saving compare to typical one.

However, it is costly compared to the typical one. Therefore, it increases the overall

installation cost for lift and conveyor system.

4.5.7 Special M&E installation system that causes the increases in overall

building services cost

The main determinant that triggering the installation of a special M&E

installation system in a high-rise residential building is client requirement. Figure 4.16

shows the main determinant causing the installation of special M&E installation

system.

Figure 4.16: Determinants of special M&E installation system that causes the

increases in overall building services cost

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4.5.7.1 Client requirement

Client requirement is the reason for installing the special M&E system in high

rise building. Special M&E installation system causing the increases in overall

building services cost according to the viewpoint of respondents. Client requirement

can be classified into client requirement cause by general rise of standard of living of

end user and consideration of life cycle cost.

i) General rise of standard of living

According to all the respondents, Extra-low voltage (ELV) system and

security system are the special M&E installation that causing the increasing trend

of building services cost. ELV system functions for High-Definition (HD)

television, internet network (high-speed broadband) and intercom communication

purpose. Security system such as CCTV system in the car park and card access

also increases the M&E cost for a building. The purpose of that special M&E

installation is to fulfil the requirement of the end user in general rise of living and

desire for extra building services like internet access and security control.

According to respondent R4, R5, R6 and R7, Building Management

System (BMS) or smart home system also are the special M&E installation that

causing the increasing trend of building services cost. The smart home system can

remotely control household systems like lighting, doors and security alarm. For

example, fingerprint door lock system and sound control on the lighting system.

This can provide the end user more controllable internal environment.

General rise of living standard of the end user and they intend to have extra

building services system and the controllable internal environment in the high rise

residential building. This situation triggering client to install all that special M&E

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system in the high rise residential building to attract more house buyer. Therefore,

it causes the increase in overall building services cost.

ii) Consideration of life cycle cost

According to respondent R3, solar energy system also is the special M&E

installation that causing the increasing trend of building services cost. Solar energy

system can generate electricity from solar energy. This is a benefit to the end user

in saving money for paying the bill of electric every month. This can reduce the

operational cost for electric supply system. However, the initial installation

expenses are costly and one solar panel cost around RM30,000. Client intends to

install solar energy system in high rise building for the benefit of the end user. This

can attract more house buyer for the project. Therefore, it causes the increase in

overall building services cost.

4.6 Summary of chapter

Based on the outcome of documentary analysis, it shows an increasing trend of

building services cost in high-rise residential building. According to respondents, the

determinants that cause the increasing trend of the building services cost in high-rise

residential building is client requirement, design factor, economic factor, consideration

of eco-friendly product and amendment of building regulation.

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CHAPTER 5

CONCLUSION AND

RECOMMENDATIONS

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CHAPTER 5

5. CONCLUSION AND RECOMMENDATIONS

5.1 Introduction

The chapter summarized and concluded the findings based on the research

objectives. It also encompassed on the limitations faced throughout the study and the

recommendations for future study.

5.2 Research Outcome

This study is conducted by documentary analysis on historical cost data and

semi-structured interview with M&E engineers. Once the documentary analysis

outcome was determined and concluded, semi-structured interview has been carried

out to obtain more depth information. The objective of this study is to analyse the trend

of building services cost in high-rise residential building as well as the determinants

that justify the trend of the building services cost in high-rise residential building.

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5.2.1 Objectives

Objective 1: To analyse the trend of building services cost in high-rise residential

building.

Based on the analysis and findings from Chapter 4, the trend of building

services cost in high-rise residential building is an increasing trend. In overall, the

building services cost per m2 indicates an increasing trend across five case studies.

Increase of building services cost per m2 in year 2012 (project B) with highest

percentage which 12%. The average building services cost per m2 is RM294.60.

The increasing trend of building services cost are indicating in sanitary

appliances cost, plumbing installation cost, electrical installation cost, fire protection

installation cost and lift and conveyor installation cost.

In overall, the sanitary appliances cost per m2 indicates an increasing trend

across five case studies. Decreases of sanitary appliances cost per m2 in year 2013

(project C) has been offset by increase of 1% and 24% in year 2014 and 2015 (project

D and E). The average sanitary appliances cost per m2 is RM15.41. Besides that, the

plumbing installation cost per m2 indicates an increasing trend. Plumbing installation

cost in every case study project increases from year to year. The average plumbing

installation cost per m2 is RM49.10.

In overall, the electrical installation cost per m2 indicates an increasing trend

across five case studies. Increase of electrical installation cost per m2 in year 2013

(project C) with highest percentage which 14%. The average electrical installation

cost per m2 is RM147.90. Besides that, the fire protection installation cost per m2

indicates an increasing trend across five case studies. Increase of fire protection

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installation cost per m2 in year 2013 (project C) with highest percentage which 1%.

The average fire protection installation cost per m2 is RM23.40.

In overall, the lift and conveyor installation cost per m2 indicates an increasing

trend across five case studies. Increase of lift and conveyor installation cost per m2 in

year 2013 (project C) with highest percentage which 4%. The average lift and

conveyor installation cost per m2 is RM52.75. Besides that, percentage of building

services cost contribute to total construction cost increase from 12.88% (year 2011) to

19.41% (year 2015). In overall, the percentage of building services cost contribute to

total construction cost indicate an increasing trend.

Objective 2: To determine the main determinants that justify the trend of the building

services cost in high-rise residential building.

Based on the analysis and findings from Chapter 4, the determinants that

causing the increasing trend of the building services cost in high-rise residential

building is client requirement, design factor, economic factor, consideration of eco-

friendly product and amendment of building regulation.

Client requirement is the main determinant causing the increasing trend of

building services cost. Client requirement can be classified into client requirement

cause by general rise of standard living of end user and consideration of life cycle cost.

General rise of living standard of the end user triggering them intend to have a

controllable, luxury and comfort internal environment. Besides that, client also intends

to have high accessibility of building services system like lift services. In this case,

clients are willing to fulfil the requirement to attract more buyer to the apartment unit.

Economic factor also is the determinant causing the increasing trend of

building services cost. Economic factors can be classified into increase of material

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113

cost and increase of labour cost. Increase of material cost mainly causes by the

implementation of Goods and Services Tax (GST), depreciation of Ringgit Malaysia

and inflation. Increase of labour cost caused by the shortage of skilled worker in the

local market. Therefore, it required foreign workforce which recruitment fee becomes

more expensive in this few years.

Design factor also causing the increasing trend of building services cost.

Complexity of building design in high rise building indirectly causing the building

services cost increase. This is because of the building required to fulfil the functional

and safety requirement while the complexity of building design is increased.

Consideration of eco-friendly product also causing the increasing trend of

building services cost. The purpose of installation of the energy conservation and eco-

friendly product for building to acquire Green Building Index (GBI) certificate. This

provides benefit of Investment Tax Allowance (ITA), Import Duty Waiver and Sales

Tax Waiver to client. Besides that, it also can build up a responsibility and positive

reputation for the developer.

Lastly, amendment of building regulation also causing the increasing trend of

building services cost. Amendment of building regulation on fire protection system

like no waiver for installing sprinkler system in serviced apartment building is causing

the increasing trend of building services cost.

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5.2.2 Conclusion

Based on the study, some conclusion can be made:

• The trend of building services cost in high-rise residential building is an

increasing trend and the percentage of building services cost contribute to total

construction cost also indicate an increasing trend.

• The determinants that cause the increasing trend of the building services cost

in high-rise residential building is client requirement, design factor, economic

factor, consideration of eco-friendly product and amendment of building

regulation.

The study outcome can provide client a cost benchmark for building services cost

through building services cost breakdown for cost controlling purpose. In addition,

the determinants that caused the increasing trend of building services cost in high rise

building can be an important information to client for decision making in early design

stage.

5.3 Limitation of Study

Although the study has reached and achieved its objective and aims, there still

were some unavoidable limitations when conducting and completing this study. The

limitations were listed as follows:

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a) Limitation on number of project being study

Due to the reason of private and confidential on project information, there are

only five construction projects cost data are studied and analyse in this study. It

may lower the reliability of the result.

b) Transportation, location and time limitation

Due to the limitation of time and transportation, this study only covers in Johor

state. This cause the data collected partial towards high-rise residential building

project and M&E engineer in Johor only. There might be a change that trend of

building services cost and opinion from M&E engineer in other State is different

with Johor and it may lower the reliability of the data collected.

c) Some of the consultant firm not willing to be interviewed due to their busy

schedule

Most of the M&E engineer are handle at least two construction projects and

must attain meeting every day with client or contractor. Therefore, most of them

really have not much time to have an interview session with me.

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5.4 Recommendation and suggestion for future study

The study that has been undertaken for this thesis has highlighted a number of

topics on which further study would be beneficial. There are some recommendations

and suggestion for the future study as follows:

i) This study had been done by case study based in Johor. As a

recommendation, the future study could be conducted in a group, where

each group will focus on the different state of Malaysia. The result of the

analysis could be compared and it will be able to contribute significantly to

the construction industry in Malaysia.

ii) The objectives of this study are to analyse the trend of building services

cost and determine the determinants that justify the trend of building

service cost in high rise building. As recommended, the future study could

be focus on another type of project like industrial buildings.

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