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1 “Andrew Hartman” - [email protected] designing for the Internet of Things...

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Page 1: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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“Andrew Hartman” - [email protected]

designing for the Internet of Things...

Page 2: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

product designer.20+ years at Philips Design.global perspective.reinvented myself many times.relationships through design.

business development.10 months at Design Partners.global perspective.reinventing our company.relationships through design.

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Page 3: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

- Manage the creative process to enable the unexpected

- Tune in to socio-cultural, technology and market trends to generate ex-citing future product/service ideas.

- Filter, shape and test the most promising product concepts & business strategies in the framework of the Lean Startup and BM Canvas.

- Stay current on emerging, enabling technology - Web, Mobile, IoT, Wearable Technology, 3D printing, Cloud

- Market research, business analysis and business planning

- Building a brand - develop compelling brand experiences and strong brand recognition.

- Go-to-market strategies and Social Media strategies

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Page 4: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

design for the IoT is like alien cooking...

all new ingredientsdifferent stove and implements

no known recipes

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Page 5: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

what kind of meal do we wantwho is comingwhat do they likemenu couresrecipesdinner party

visioncustomers

aspirationsexperience

projectbrand experience

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Page 6: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

We need to relax, enjoy this moment and have fun shaping the future together.

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Page 7: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

the design process is a journey of self discovery

“ever tried, ever failed,no matter, try again, fail again, fail better” Samuel Bekett

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Page 8: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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There is never only one right way.

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Page 9: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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Level 01 technologyCause and effect simplicity

Level 02 technologyPredictable systemic complexity

Level 03 technologyUnpredicable world scale organic systems

speed, scale and complexity of technological transformation is rising.

Allenby and Sarewitz MIT

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Page 10: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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designing brands and products for level 03demands stategic flexibility and adaptability. “no plan survives initial

contact with the enemy” Von Molkte

in the face of such unpredictablility

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Page 11: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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develop level 03 ideas with multidiciplinary teams.product design, marketing, sociology, psychology, electronic/mechanical/software engineering UX design, etc, etc

“ making stuff is hard, making stuff that counts is rare.” Yves Behar - fuseproject.com

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Page 12: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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in a world of globaltechnological and cultural possibility how do we identify real value?

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Page 13: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

look to people not technology!

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Page 14: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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slaves to technologyvs

enhanced transhumans

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Page 15: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

people and technology will continue to shape each other just as they always have.

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Page 16: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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emotional always wins over rational.

You can tick every box but it’s the unexpected things, the moments of magic and poetry that make your audience sit up and really take notice.

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Page 17: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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put peoples’ natural ambitions and interactions first in the search

for meaningful experiences.

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Page 18: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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identitity, independence, sociability, routine

is this really your starting point? What about Love, Health, Happiness, Mastery, Purpose...?

the path to mean-ingfull innovation lies in fullfilling uni-versal human wantsnot technological possibilities.

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Page 19: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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get to know your audience

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Page 20: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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tell the story of their future...

scenario mappingand experience demonstrators

however much you can invest,from story boards to animations or movies these will help you to understand, develop and share your vision with others...

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Page 21: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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develop wholistic life stage perspectives.

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Page 22: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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decide why! (then how and what)

Simon Sinekhttp://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action

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Page 23: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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focus!what matters and what can be ignored?

“ love of complexity without reductionism makes art, love of complexity with reductionism makes science.” Edward O Wilson -

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Page 24: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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don’t worry...

constraints will promote creativity.

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Page 25: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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establish core “human” principles and values to guide decision making.

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Page 26: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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let design help to align your ambitions with the values of your audience.

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Page 27: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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Opportunity landscape

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Page 28: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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12 macro trends.technology and ideas that are shaping the brands and products of tomorrow.

‘‘nothing is too wonderful to be true be it consistent with the laws of nature’’

Michael Faraday

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Page 29: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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the IoTseek unexpected behaviours

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Page 30: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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smart homemake life flow...

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Page 31: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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make big data small

Nature has optimised us for efficiency. Design simpler more human interactions with data and technology and remove cognitative load..

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Page 32: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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The future is partly cloudyprivacy and big data

The future of the cloud can be about choice - open up and close off as you like.

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Page 33: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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connected health not about the data... but what it can do for you

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Page 34: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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sensing.hightened self awareness

Tech will provide us all with a Chinese emperor’s support staff and will enable more natural and meaningful interactions

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Page 35: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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Context aware.custom to your interests

Making it more personal. Passive/environmental - Active/Wearables + implants etc - Context awarenes is about alligning (tech) behaviours to your emotional state, desires + wishes.

Key drivers - Action at a distance - Anticipatory behaviours Magic - Knows before you do.

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Page 36: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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learning technology interactions with technology are

becoming more human

New technologies can compliment and extend our natural human interactions, not replace them. Physical and embedded technologies will learn directly from interactions with our existing systems and behaviours. 36

Page 37: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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increasing human recognition. portraying emotional response in co-located virtual space

Future is social - co located in virtual space - drivers: bringing human emotions and behaviours into the virtual space - not just gaming but co-loction in virtual places - museums, the moon etc!

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Page 38: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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digital and physical converge. gamification is disolving boundaries

Boundaries between gamers and non gamers are being dissolved as we increasingly gamify multiple experiences in our lives.The kickstarter game ‘NeverMind’.

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Page 39: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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devices are disappearingbut totems will stay.???

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Page 40: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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the future of makingliberating manufacture

Maker movement will mature from craft to true manufacturing.Chicago wants to become a community hub for the movement.

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Page 41: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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Technology...made the world bigger...our goal is...smaller...humanizing connections.

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Page 42: designing for the Internet of Thingsiotevent.eu/.../2014/06/Designing-for-the-Internet-of-Things.pdf · designing for the Internet of Things... ... project brand experience 5

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