designing addicted products @ ux london 13

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DESIGNING ADDICTED PRODUCTS UX LONDON 11 APRIL 2013 SIMONE REBAUDENGO @FISHANDCHIPSING

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The deck of my talk at UX London 2013 on designing addicted products. In a similar way to an addict, we are increasing getting rewards from our consumption of products - we simply have much more than we need. As designers, we can find strategies to cure this addiction or to push for a behavioural change. Still, most of it is in vane. However, What if things themselves can be designed with a goal, which we may not understand or agree with, but that might bring to a long term positive change? What if we shifted perspective and the products themselves were instead addicted to be used - the primary concern of any product from its own perspective? This is the story of Brad and a network of Addicted toasters, an experiment that explores the conversation between a product with its own goal and its owner and the implication coming from this product being part of a network of things and people.

TRANSCRIPT

Page 1: Designing Addicted Products @ Ux London 13

DESIGNINGADDICTED PRODUCTSUX LONDON11 APRIL 2013

SIMONEREBAUDENGO

@FISHANDCHIPSING

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“THE MOST SUSTAINABLE PRODUCT YOU

WILL EVER DESIGN IS THE ONE

THE WILL NEVER BE PRODUCED”FIRST DAY OF INDUSTRIAL DESIGN

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WHAT IF MATERIAL SCARCITY WILL OCCUR?

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FOCUS ON CHANGING RELATIONSHIPS

BETWEEN PEOPLE AND PRODUCTS AND

PRODUCTS THEMSELVES

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WHY ADDICTIONS ARE INTERESTING?1. THE HIDDEN HOLY GRAIL OF EVERY DESIGN

2. A WAY OF UNDERSTANDING RELATIONSHIPS WITH OBJECTS

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A state of imbalance/pressureMisadaptation can bring to find an easy and quick solution to problems

HOW DO PEOPLE BECOME ADDICTED?

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An extremely rewarding activity/substanceSomething which effect can diminish because of tolerance andbrings to withdrawal symptoms when use is reduced or stopped

HOW DO PEOPLE BECOME ADDICTED?

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ADDICTIVE CHARACTER OF THE COLLECTIVE CONSCIOUSNESS

THE MASS OBSESSION FOR FAME IS MATCHED

BY A COMPULSIVE CONSUMERISM CHARACTERIZED

NOT ONLY BY THE BUILT IN OBSOLENCE OF PRODUCTS BUT ALSO OF THE LIFESTYLES AND MINDSETS

W.BURROUGHS, JUNKY

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aaI WANT MORE

INTERNALREWARD

EXTERNALPRESSURE

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aaI WANT MORE

INTERNALREWARD

EXTERNALPRESSURE

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experiments in applying a behaviour

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GIVEN GRANTEDOMNIPRESENTANONYMOUSSTEREOTYPE IN IOT

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WHAT ELSE COULD HAPPEN IF A PRODUCT IS SOMEHOW SMART AND CONNECTED?

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A TOASTER’S PLEASURE COMESFROM MAKING TOAST

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PEER PRESSUREBETWEEN PRODUCTS

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NEEDSTO KNOW

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NEEDSTO SENSE

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NEEDS A OWN LANGUAGETO COMMUNICATE

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what if products could feel peer pressure?

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STRATEGIES OF AN ADDICTED TOASTER

what can it do to subtly be used more?

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STRATEGIES OF AN ADDICTED TOASTER

how could it use other objects around the house?

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STRATEGIES OF AN ADDICTED TOASTER

what would it say to other products about its owner?

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STRATEGIES OF AN ADDICTED TOASTER

what if it could reach people that may be interested in “him”?

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new interactions?

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Apps to give a digitaluse or toaster metadhone

Convincing via subtle messages

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THE ADDICTEDPRODUCT NETWORKA REAL FICTIONAL SERVICE

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THEY CANNOT BE BOUGHT BUT ARE JUST HOSTED

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A SERVICE ONLINE TO CHECK AND APPLYTO CONVINCE A TOASTER THAT YOU ARE AN

INTERESTING HOST

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SENT, PLUGGED, AND CONNECTEDBETWEEN THEMSELVES

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EACH TOASTER HAS ITS OWN PERSONALITY, GOAL AND

COMMUNICATION CHANNEL

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WHAT DID TOASTERS SAY?

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WHAT DID HOSTS SAY?

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IF NOT SATISFIED THEYCAN ASK TO BE SENT

TO A MORE INTERESTING HOST

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watch the experiment video

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watch the story of Brad the toaster

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concluding...

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IN UK PEOPLE LOVE TOASTERS

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THERE ARE NEW POSSIBILITIES, NEW RESPONSIBILITIESAND EMERGING COMPLEXITY

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NOT ONLY DESIGN SUCCESSFUL PRODUCTSTHAT PEOPLE LOVE TO USE

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BUT MAYBE DESIGN PRODUCT THATSUCCESSFULLY LOVE TO BE USED

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Thanks!

THANKS!

@fishandchipsing

www.addictedproducts.com

simonerebaudengo.com