DESIGN MINDSET SOLUTIONSWEEK 05: CLASS 01

Steve Sclarow |Fall 2018| MIS 3580 Sec 002

PROBLEM SOLVING EXERCISE: Draw Toast – Using Systems Thinking

Step 1 – Prepare

Grab Drawing Supplies

Step 2 – Draw (individually, 3 minutes)

Draw a picture of how to make toast

Step 3 – Reflect

Share your drawing with your group

Step 4 – Analyze

Discuss review questions

Step 5 – Enhance Detail (individually, 3 minutes)

Use Post-it notes – improve your model

Step 6 – Draw (group, 3 minutes)

Use Post-it notes – combine and refine

http://www.drawtoast.com/

PROBLEM SOLVING EXERCISE: Draw Toast – Using Systems Thinking

Key takeaways

Drawing helps us understand systems and relationships

Links and nodes

Moveable cards lead to more iteration

more fluid design process

produce better system models

Group notes lead to synthesis

Produce the most comprehensive models

Group concepts “richer” than individual

Exercise used for:

CX / UX / Strategic Planning / Process Improvement & Innovation / Saleshttp://www.drawtoast.com/

CITY OF DOWNEY: SHUTTLE PARKCOLUMBIA MEMORIAL SPACE CENTER

CITY OF DOWNEY: SHUTTLE PARKCOLUMBIA MEMORIAL SPACE CENTER

PROPOSED TEMPORARY FACILITY: CONCEPT IMAGES

PRECEDENT: “Creating Place”

PRECEDENT: “Creating Place”

PRECEDENT: “Memorable Moments”

PRECEDENT: “Interactive touch-points”

SITE DESIGN: “Existing Experience”

SITE DESIGN: “Experiential Story Telling”

Shuttle Park• History - Tells the story of the programs

• Commemorates - Columbia’s achievements

• Identifies - Californian contributions

• Tribute - to its astronauts

• Interactive - elements

• Evokes - grandeur & wonder of the space program

• Inspires - the next generation of dreamers

TEAM PROJECT: Care for the HomelessA Design Challenge

Vandelay Industries is Donating $1,500,000 to the City of Philadelphia to create a semi-permanent facility serving the homeless by 10/02/2018.

Your team has been hired as the Creative Consultant for this task.

Site: Northeast Corner of the Municipal Services Building Plaza, 1401 JFK Boulevard

The new one-story facility you design will remain in place for a minimum of one year.

TEAM PROJECT: Care for the HomelessSite:1401 JFK Blvd – MSB Plaza

TEAM PROJECT: Care for the HomelessA Design Challenge

Each team must select one service from the following list to incorporate as the core focus of your proposed solution:

Food: program to provide 3 meals daily – Team 5

Shelter: provide temporary place(s) to rest/relax/sleep – Team 2

Clothing: create an environment(s) for changing/cleansing/distribution – Team 6

Medical: provide a care/treatment center – Team 3

Education: create teaching opportunities (examples: Health/K-12/Job Skills) – Team 1

Religion: places of reflection & solace (multi-denominational) – Team 4

TEAM PROJECT: Care for the HomelessThe Design Challenge

Understand your Client’s Needs: Vandelay Industries needs your guidance to define the experience. Your presentation must succinctly tell the story of your proposed

solution Important problems to address:

Define your Services – How does it work? Identify and show Key design features

Technology must be integrated in your solution

Functionality – Who are the key Stakeholders? Identify Personas

Determine Relationships (Homeless, Staff, Volunteers & Pedestrians)

Form - what does it look like? Temporary and/or permanent structures?

TEAM PROJECT: Care for the HomelessThe Design Challenge

Core Concepts in your Presentation Precedent: What has been done before? What other examples are available

form other markets?

Conceptualize: sketch-out and story board your ideas. What does the experience want to be? Create your napkin sketches

TEAM PROJECT: Care for the HomelessSite:1401 JFK Blvd – MSB Plaza

TEAM PROJECT: Care for the HomelessSite:1401 JFK Blvd – MSB Plaza

TEAM PROJECT: Care for the HomelessSite:1401 JFK Blvd – MSB Plaza

TEAM PROJECT: The Pope Returns To Philadelphia

Presentation Minimum Requirements 8 minute Presentations (they will be timed)

Everyone must present (speak)

2 minute Q & A / Class feedback to follow

Include your team name and team members on title slide

Utilize tools from the 5 step process

Order of 5 steps may change depending on your project (except #5)

Team Project: Problem Seeking – 5 Step Process

1. Establish Goals

2. Collect and Analyze Facts

3. Uncover and Test Concepts

4. Determine Needs

5. State the ProblemPeña, William, Problem Seeking, An Architectural Programming Primer, Third Edition, AIA Press, Washington, D.C., 1987. ISBN: 0-913962-87-2

DESIGN MINDSET SOLUTIONSWEEK 5: CLASS 02

Steve Sclarow |Fall 2018| MIS 3580 Sec 002

DISCUSSION: What We Can Learn From Shortcuts

Design for Real Needs

Consider Customer Empathy

Adapt

Describe desire paths you have observed in your own experiences

DISCUSSION: Urban Technology

What urban technologies have you interacted with?

How do you think that we can narrow the digital divide in the urban arena?

What do you think are the long term impacts of technology on places

https://www.metropolismag.com/cities/som-think-tank-urban-technology/

WORKING SESSION