design in the age of artificial intelligence / basel, 2017
TRANSCRIPT
DESIGN IN THE AGE OF AI
THIS WILL BE A GREAT TALK
ONE MIGHT THINK OF
Sony releases new stupid piece of shit that doesn’t fucking work
–The Onion
…OR PERHAPS
In the next 10 years, we will shift to a world that is AI-first.
–Sundar Pichai
We are on the edge of change comparable to the rise of human life on Earth.
–Vernor Vinge
AI = NEW ELECTRICITY
80% of app usage is with
top 3 apps
GAFAhas 10x more cash as
WINTEL ever had
UTILITYof AI overcomes its imprecision
$47 BILLION IN 2020 IDC research
THE NATURE OF THE 🐉
Any device that perceives its environment and takes actions that maximize its chance of success at some goal.
–Wikipedia
Machine exhibited intelligence by whatever definition of intelligence we have at the moment.
–Yours truly
NARROW GENERAL SUPERSiri JARVIS Wintermute
AIML
DL
1950s 2010s
Theory
Observation
Observation
Theory
CONVENTIONAL MACHINE LEARNING
AIML
DL
1950s 2010s
1950s 2010s
AI WINTERS
2045 –Ray Kurzweil
AI VS HUMANS
How good AI is at something
How
goo
d hu
man
s ar
e
Creativity
Wide array of things
Precision
Narrow field
HUMAN AI
Motivating work Repetitive tasks
Great talks (this human)
HUMAN-COMPUTER INTERACTIONS
99
Never ask the user for any information that you can autodetect, copy, or deduce.
–Eric Raymond
COMFORT S CONVENIENCE
NEW INPUTS
CONVERSATIONAL UI
1966
2017 – 34k bots on O
Features
Value
DISCOVERY, ONBOARDING 🙈
VOICE – 10M+ UNITS
REMEMBER: 3 APP TO
COMPLEXITY TAKES A DIFFERENT MEANING
PHYSICAL INPUTS
DIRECT BRAIN INPUT
ZERO INPUT
A CHANGE IN DESIGN
I writhed with joy, which I experienced for the first time, and kept writing with excitement. The day a computer wrote a novel. The computer, placing priority on the pursuit of its own joy, stopped working for humans.
–Konpyuta ga shosetsu wo kaku hi
REVERSE INFINITE 🐵 THEOREM
Yes, we are all individuals!
1. DESIGN THE INTELLIGENCE
JOB TO BE DONE
PRODUCT IDEA
UI
INTELLIGENCE
2. MAKE CHOICES (EASIER)
In the future, the design around us will sweat the small stuff.
–Aaron Shapiro
3. DESIGN CONVERSATIONS
Thank you.
There you go. Your order has been sent. Thanks a lot.
7 days without SpendeeWhat happened? Did you lose your job?
14:08
90% OF COMMUNICATION IS NON-VERBAL
Human resemblance
Fam
iliarit
y
4. EMBRACE EDGE CASES
EDGE CASE = MAIN CASE
TayTweets@TayandYou
@TheBigBrebowski ricky gervais learned totalitarianism from adolf hitler, the inventor of atheism
dirt noir avec banal@jackyalcine
Google Photos, y’ll fucked up. My friend’s not a gorilla.
TO ERR IS 👱
ALGORITHM AVERSION
5. DO THE RIGHT THING
HOW SHOULD A CAR DECIDE?
WHAT SHOULD AI LEARN?
IS TECH OR MEDIA?
CAN AMAZON ECHO TESTIFY IN COURT?
ARE WE ALL DEVELOPERS?
THANK YOU!@goczazoltan / gocza.com uxmyths.com contrastrebellion.com uxswitzerland.com uninvitedredesigns.com