design at business - review 2016 & outlook 2017
TRANSCRIPT
THIS WAS 2016
WHAT’S NEXT?
December 2016
CONTENT
ABOUT DESIGN AT BUSINESS
REVIEW 2016
OUTLOOK 2017
ABOUT DESIGN AT BUSINESS
Large enterprises are facing a FAST-CHANGING ENVIRONMENT: innovation cycles are getting shorter, markets are being disrupted, new technologies and business models evolve. The labor market is going through a profound change as well: the “new generation” wants to be led differently, working models are being put upside down, and organizations are preparing the next leap forward in evolution of work.
A people-centric approach is a KEY DIFFERENTIATOR for companies that want to stay relevant in this fast-changing business world and to offer solutions that MEET HUMAN NEEDS: internally when it comes to purpose, culture, or collaboration, as well as on the market or in society.
The cross-company network Design at Business was founded in 2010 in order to explore, master and grow Design Thinking as a design-led approach to innovation inside large corporations. The goal of this network is to ACCELERATE THE ADOPTION PROCESS across large companies and industries, and to drive the next generation of Design Thinking and cross-company collaboration together.
WHY
We accelerate Design Thinking as a people-centric innovation approach across large enterprises worldwide.
OUR MISSION
150 ORGANIZATIONS ARE PART OF DESIGN AT BUSINESS
Core members:
Founder:
… and 110 more
Members:
There’s a lot of lessons learned at SAP, a lot of things that we would do differently, and we feel that in sharing our experiences we can UPLIFT THE ENTIRE INDUSTRY.
Sam Yen, Chief Design Officer, SAP
Within SAP we were in the middle of a RADICAL CHANGE bringing design thinking into our company and I knew we were not alone on this.
Tobias Haug, Head of Design- & Co-Innovation Center EMEA, SAP
The community is important because we are also on the same journey at Philips. (… ) So we are LOOKING FOR PEERS and other companies to share knowledge and experiences, to learn from each other.
Maarten Rincker, Team Lead Cocreate, Philips Design
“
DESIGN AT BUSINESS
We’ve experienced this community already for six years as a very open-minded group of people and we’ve LEARNED already a lot.
Katharina Berger, Head of Design Thinking, Deutsche Bank“
FOR INDIVIDUALS FOR COMPANIES
• Find peers who share the same challenges
• Get one-on-one support from experienced Design Thinkers
• Drive the next generation of DT in largebusinesses
• Gain insights and new inspiration for daily work & challenges
• Learn faster and accelerate the adoptionof Design Thinking (all in the same boat)
• Grow Design Thinking strategically andsustainably
• Establish thought leadership in design-driven innovation culture
• Create new models for co- innovationacross companies
WHAT’S IN IT?
OUR WORKING PRINCIPLES
1. We, not they
3. Challenges, not shiny success stories
4. Hands-on, not consumption
5. Ongoing, not ending
2. Content, not sales
REVIEW 2016
NETWORK GROWS
EuropeLed by Maren Christin Mueller• Bringing together 165 people from 60 companies at 1
meetups and one conference• Working with the sounding board on the community’s
direction in 2 virtual meetings and 2 workshops• Co-created and shared assets:
• Book “Creative Space in Corporate Environments”• Conference Report• 8 blog articles• 13 videos• 3 ”Innovate by design” podcasts with DTX published
New Chapter: North AmericaLed by Deepa Iyer• Working with a group of 10 people
from 4 companies at 3 virtual meetings and 1 workshop
• 8 knowledge sharing virtual meetings
• Co-created and shared assets:• “Design Thinking mindsets”• 1 blog article• 2 videos
New Chapter: India Led by Lakshman Pachinaela Seshadri15 people from 9 companies kicking off Design at Business in India at one meetup
Global reach
• 403 direct contacts in total (+367 in 2016) from 150 different organizations (+120 since January 2016)
• 150 active members from 60 large enterprises• 500 followers on Twitter and Facebook (+500 in 2016)• 473 members in LinkedIn Group (+ 273 in 2016)• 15 DatB Newsletters sent to 400+ subscribers
OUR JOURNEY
• Toby looking for peers• Meeting several times at the same
conferences
International Conference with
110 people1st
Meetup in India
Meetup at Philips
Working group about “Mindsets”
Merger with d.forumMeetup at SAP
AppHaus• More people get
trained• New focus: large
enterprises, face to face meetings
• Founded own group for exchange
• Google hangout calls
Meetup at Siemens
Tobias Haug LakshmanPachineela
SeshadriMaren Christin Müller
Andrea Anderson
DeepaIyer
2010 2016
10 companies150 companies10 change makers
400 change makers
Meetup at Daimler
April 14th & 15th in Eindhoven, Netherlands
33 peoplefrom 16
companies
Prototyping New Realities
Connecting Lean, Agile,
VP Design & Design
Thinking
Organizational Trans-
formation
Scaling Design
Thinking Delivery in an organization
Setting the Design
Thinking spirit
Main Topic Small Group Topics
MEETUP
Meetup report: https://experience.sap.com/basics/food-for-prototyping/
Aug 30th – Sept 1st, New York
Organization Models for DT
Skillsets of a Design Thinker
Mindsets of a Design Thinker
Meetup report: https://www.linkedin.com/pulse/design-business-20-new-season-thinking-large-hannah-lippe?trk=prof-post
WORKING
11 peoplefrom 4
companies
MINDSETS OF A DESIGN-MINDED INTRAPRENEUR
Why do we care about mindsets?
Generic mindsets described in context of design thinking fall short of what makes successful design-minded intrapreneurs in large businesses. A group of design-minded industry thought leaders created a joint manifesto describing what “mindset” enable a design-driven culture, and have been syndicated by others. These are documented.
Mindsets of a design-minded intrapreneur:
• Shamelessly human centered• Confidently iterative • Courageously committed• Respectful instigator• Business Aware
For any questions, contact Deepa Iyer ([email protected]), NA Community Strategist, Design at Business
http://www.slideshare.net/DesignAtBusiness/design-at-business-conference-2016-report
CONFERENCE REPORT:
PHOTOS, VIDEOS, SLIDES:www.designatbusiness.com/datb16.html
November 22nd in Bangalore, India
MEETUP
Main Topic
Contact: [email protected]
15 peoplefrom 9
companies
Operating Model
Topics and Meetups in
2017
Subtopics
Design at Business India
Main topic
Mission of Design at Business
India
Measure success of DT
Sustainably adopt Design
Thinking
Group Challenges
December 9th in Moehringen, Germany
MEETUP
Meetup report: https://www.linkedin.com/pulse/design-business-visits-daimler-dr-daniel-biedermann?trk=prof-post
STELLA at Daimler
Best practice
Sync different
approachesinside the
organization
20 peoplefrom 8
companies
A book about creative spaces inside corporate environments with stories from
CREATIVE SPACE
DOWNLOADTHE BOOK:
https://goo.gl/forms/Pw01qfNcYAy0Ct0i1
2017: WORKING ON
THE FUTURE OF THE NETWORK
SOUNDING
In 2016, the Sounding Board was founded by community members from various companies (Microsoft, Nestlé, Philips, SAP, Siemens, Swisscom and Volkswagen). Their goal is to co-create the strategy and framework of the community, as well as to collect feedback in order to guide the community’s direction and focus. Next milestones are: setting a legal framework for cross-company projects, formulating a business case and creating a membership model.
BIG PICTUREMISSION: Accelerate Design Thinking as a people-centric innovation approach across large enterprises worldwide.
CONNECT SHARE LEARN CO-CREATE
GOALS:
ACTIVITIES:
We connect Design Thinkers from different with a similar maturity level face to face in a trusting environment.
We document, consolidate and share our company’s or co-created resources on specific topics (in public / the community / in a working group).
We teach each other relevant skills, and organize co-designed, high quality trainings sessions.
We co-create new approaches for our challenges by doing research, synthesizing results, and publishing a common point of view.
• Meetups• Conference• Partnerships• Contacts
• Company-related assets, e.g. presentations, talks
• Newly created assets, e.g. working groups or blog articles
• Cross-company trainings, e.g. coach camp
• Expert talks• Impact Week
• Sounding Board• Working Group
outcomes• Publishing projects, like
creative space book
PROGRAM 2017Topics & Projects
FACE TO FACE4 Meetups in Europe* (one per quarter) at Swisscom in March, Deutsche Telekom?, Royal Bank of Scotland?, Nestlé?, Microsoft?
4 Meetups in North America** in collaboration with DTX and Enterprise UX
4 Meetups in India*** at Fidelity or Walmart (Q1), Philips (Q2), Intuit (Q3), Siemens (Q4)
ONLINENew Website to facilitate networking and sharing
Outcomes:• Legal framework (co-created
by the sounding board)*• “Starter Package” for Hosts
and Working Groups• Shareable results from
working groups
SHARE LEARN CO-CREATECONNECT
Working Group Topics:• Skillset of a Design Thinker**• Organization model and set-
up for DT**• Adding value with DT in agile
development*• Organizational Prototyping*:
– Prototyping for processes
– Prototyping new realities: learning from failure
• Role of Design in the Digital Transformation*
+ your topics!
Projects:• Cross-company Coach Camp*• Hackathon***• Impact Week*• Expert Talks / Trainings• New Website for sharing and
collaboration**
* contact: Maren Christin Mueller** contact: Deepa Iyer*** contact: Lakshman Pachinaela Seshadri
HOW TO GET INVOLVEDCONNECT SHARE LEARN CO-CREATE
Join or host a Meetup in one of our regions
Lead a working group on a specific topic, or contribute to a group with your experience
Take part in or lead a project
Work with other community members in a group on shareable outcomes
Your action items:
Host a Meetup and/or propose your working group topic and drive it!Reach out to Deepa [email protected] (North America) Maren [email protected] (Europe)Lucky [email protected] (India)
Subscribe to our mailing list to receive updates about meetups, projects and working group leads via E-Mail under www.designatbusiness.com
© 2016 Design at Business
Concept & Text
Maren Christin Mueller, SAP
Ann-Sofie Ruf, SAP
Design
Hyun Lee, SAP
Photos
About Design at Business: Jason Terschueren, Berlin
Review 2016: Bas Griffioen; Maren Christin Mueller; Daniel Stolz; Graciela Arango
Other: private
This content is created for the Design at Business Community under Creative Commons License
Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0).
More information: https://creativecommons.org/licenses/by-nc-nd/4.0
MAREN CHRISTIN MUELLER
Design Community Strategist / EuropeSAP Design and Co-Innovation Center
[email protected]://de.linkedin.com/in/marencmueller
www.designatbusiness.com
https://www.linkedin.com/groups/6802824https://twitter.com/DesignAtBiz
https://www.facebook.com/designatbusiness/
DEEPA IYER
Design Community Strategist / North AmericaSAP Labs Palo Alto
[email protected]://www.linkedin.com/in/iyerdeepa/de
CONTACT