design and evaluation of an user interface for an interaction supported video platform

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S C I E N C E P A S S I O N T E C H N O L O G Y www.tugraz.at Design and Evaluation of an User Interface for an Interaction Supported Video Platform Josef Wachtler, Gerald Geier and Martin Ebner IT Services - Unit Social Learning - TU Graz uDay 2015

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S C I E N C E P A S S I O N T E C H N O L O G Y

www.tugraz.at

Design and Evaluationof an User Interfacefor an Interaction SupportedVideo PlatformJosef Wachtler, Gerald Geier and Martin EbnerIT Services - Unit Social Learning - TU Graz

uDay 2015

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Design and Evaluation of an UI for an Interaction Supported Video Platform

Content

1. Introduction

2. UI Implementation & Usability Study

3. Field Study

4. Conclusion and Outlook

Josef Wachtler, Gerald Geier and Martin Ebner , IT Services - Unit Social Learning - TU GrazuDay 2015

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Design and Evaluation of an UI for an Interaction Supported Video Platform

Graz University of Technology

IT Services – Unit Social Learning

Europe, Austria, Graz

http://www.tugraz.at

Josef Wachtler, Gerald Geier and Martin Ebner , IT Services - Unit Social Learning - TU GrazuDay 2015

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Introduction

Motivation

due to MOOCs learning videos are more and more inuse

interaction and communication in different forms anddirections are important

UI needs to be easily accessible to provide aremarkable user experience

“users don’t visit Web sites to experience the joy ofnavigation”

Josef Wachtler, Gerald Geier and Martin Ebner , IT Services - Unit Social Learning - TU GrazuDay 2015

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Introduction

Web-Application named LIVE

on-demand video or live-broadcasting

attention analysis

different methods of interaction:

automatically asked questions and captchasasking questions to the lecturerasking text-based questions to the attendeesmultiple-choice questions at pre-defined positions

Josef Wachtler, Gerald Geier and Martin Ebner , IT Services - Unit Social Learning - TU GrazuDay 2015

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Introduction

Interactions during a Video

Josef Wachtler, Gerald Geier and Martin Ebner , IT Services - Unit Social Learning - TU GrazuDay 2015

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UI Implementation & Usability Study

Usability Study

heuristic evaluation at each revision of the UI

a few experts who are testing the UI according topredefined heuristics

with three to five evaluators it is possible to identify75% of the usability problems

Josef Wachtler, Gerald Geier and Martin Ebner , IT Services - Unit Social Learning - TU GrazuDay 2015

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UI Implementation & Usability Study

Basics

web framework “Bootstrap”

“red” as the main color of the design

typography is based on “Helvetica Neue” with afallback to similar sans-serif fonts

fully responsive design ranging from small mobilephones to large desktop screens

Josef Wachtler, Gerald Geier and Martin Ebner , IT Services - Unit Social Learning - TU GrazuDay 2015

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UI Implementation & Usability Study

Desktop View

(1) header, (2) main menu, (3) content area, (4) footer

Josef Wachtler, Gerald Geier and Martin Ebner , IT Services - Unit Social Learning - TU GrazuDay 2015

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UI Implementation & Usability Study

Mobile View

left: menu is hidden behind the “Hamburger Icon” (1);right: expanded menu

Josef Wachtler, Gerald Geier and Martin Ebner , IT Services - Unit Social Learning - TU GrazuDay 2015

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UI Implementation & Usability Study

Interaction Method Boxes

listing of the interaction methods and linking to furtherinformation

1st version: the whole boxes were used as a link

users did not realize that the boxes act also as links

final version: adding an “information” icon to everybox and a click shows a tooltip with the links to theadditional information

Josef Wachtler, Gerald Geier and Martin Ebner , IT Services - Unit Social Learning - TU GrazuDay 2015

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UI Implementation & Usability Study

History Timeline

the history displays when and how long an userwatched a videoa progress bar acts as a timeline where the durationof the activity is markeda tooltip contains shows some statistical information

Josef Wachtler, Gerald Geier and Martin Ebner , IT Services - Unit Social Learning - TU GrazuDay 2015

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UI Implementation & Usability Study

Multiple Choice Questions

shows the answer to the multiple choice questions

1st version: two columns for correct/wrong

users did not understand the meaning of the twocolumns

final version: one column for correct/wrong

Josef Wachtler, Gerald Geier and Martin Ebner , IT Services - Unit Social Learning - TU GrazuDay 2015

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UI Implementation & Usability Study

URL Design

URLs are also part of the UIdirectory structure corresponds to the navigation barhierarchical design allows moving upwards byremoving the end of the URLmeaningful parts of the URL help to guess itURLs are easy to type (e.g. no special characters, ...)

Josef Wachtler, Gerald Geier and Martin Ebner , IT Services - Unit Social Learning - TU GrazuDay 2015

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Field Study

Setting

used at the lecture “Logic and Computability”

consists of 13 videos

is attended by 25 to 70 users per video

the users and the lecturer were asked to providefeedback

Josef Wachtler, Gerald Geier and Martin Ebner , IT Services - Unit Social Learning - TU GrazuDay 2015

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Field Study

Positive Remarks

the structure of the main menu is clear and consistent

it is easy to find requested pages

the color schema and the font is well readable andnot offensive

Josef Wachtler, Gerald Geier and Martin Ebner , IT Services - Unit Social Learning - TU GrazuDay 2015

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Field Study

Negative Remarks

the history timeline does not show a marked area ifthe joined timespan to mark is very short and thewidth of the screen is small

adding a multiple choice question is tricky because itis difficult to find the position in the video where thequestion should be inserted

chronologically ordered videos are slowing down theusage because the latest (and typically requested)video is the last

Josef Wachtler, Gerald Geier and Martin Ebner , IT Services - Unit Social Learning - TU GrazuDay 2015

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Conclusion and Outlook

Conclusion and Outlook

development and evaluation of the user interface of avideo platform

the usability study and the field study point out thatthe approach is basically working

some suggestions for improvement which should beadapted in a future version

Josef Wachtler, Gerald Geier and Martin Ebner , IT Services - Unit Social Learning - TU GrazuDay 2015

19 Thank you ...

... for your attention!Questions?

Josef Wachtler, [email protected] Geier, [email protected] Ebner, [email protected]

Graz University of TechnologyIT Services – Unit Social LearningMunzgrabenstraße 35A, A-8010 Grazhttp://elearningblog.tugraz.at

Josef Wachtler, Gerald Geier and Martin Ebner , IT Services - Unit Social Learning - TU GrazuDay 2015