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    Deployment Plan

    Customer Name

    Directions for using template:

    Read the Guidance (Arial blue font in brackets) to understand the information thatshould be placed in each section of this template. Then delete the Guidance andreplace the placeholder within

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    2002 Microsoft Corporation. All rights reserved.

    The information contained in this document represents the current view of Microsoft Corporation on the issues

    discussed as of the date of publication. Because Microsoft must respond to changing market conditions, it should not

    be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accurac of an

    information presented after the date of publication.

    This document is for informational purposes onl. MICROSOFT MAKES NO ARRANTIES! E"PRESS OR

    IMP#IED! IN T$IS DOC%MENT&

    Microsoft and !isual Basic are either registered trademarks or trademarks of Microsoft in the "nited #tates and$orother countries.

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    Revision & Sign-off Sheet

    6hange Record

    1ate Author 2ersion 6hange Reference

    Re%iewers

    7ame 2ersion Appro%ed 0osition 1ate

    1istribution

    7ame 0osition

    1ocument 0roperties,tem 1etails

    1ocument Title 1eplo"ment 0lan

    Author

    6reation 1ate

    8ast 9pdated

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    Table of Contents

    $ummar".........................................................................................................................

    b;ecti%es.......................................................................................................................

    1eplo"ment $cope..........................................................................................................$eats............................................................................................................................

    6omponents................................................................................................................

    Architecture................................................................................................................1eplo"ment $chedule.....................................................................................................-

    ,nstallation $trateg"........................................................................................................-

    1eplo"ment Resources...................................................................................................-$olution $upport.............................................................................................................-

    'elp 1esk...................................................................................................................-

    1esktop.......................................................................................................................-$er%ers........................................................................................................................

    Telecommunications...................................................................................................6oordination of Training................................................................................................

    $ite ,nstallation 0rocess..................................................................................................0reparing.....................................................................................................................

    2alidation................................................................................................................

    $cheduling..............................................................................................................Re%iew 0rocedures.................................................................................................*

    7otif" $ite..............................................................................................................*

    ,nstalling.....................................................................................................................*,nstall 'ardware and $oftware...............................................................................*

    6ross=o%er from >isting $"stem...........................................................................*

    2erif" that $olution ?orks for 9sers.....................................................................*Acti%ate 9se b" 9sers............................................................................................4

    Training......................................................................................................................4

    >nd=user Training...................................................................................................4

    $upport $taff Training............................................................................................4$tabili&ing...................................................................................................................4

    @onitor for 1efects ?hile on $ite.........................................................................4

    $ign=off B" $ite......................................................................................................$ur%e" for $atisfaction...........................................................................................

    Transfer to perations................................................................................................

    Responsibilities.......................................................................................................

    Acti%ation of Reporting and @onitoring................................................................8ogbooks................................................................................................................

    'elp 1esk...............................................................................................................

    Appendi......................................................................................................................3

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    %Intro'uct(on to t)e Template

    Descr(pt(on* The &eploment 'lan describes the factors necessar for a smoothdeploment and transition to ongoing operations. (t encompasses the processes ofpreparing, installing, training, stabili)ing, and transferring the solution to operations.This includes details about installation scenarios *i.e., at remote or branch offices+,

    monitoring for stabilit, and verifing the soundness of the new solution*s+.

    +ust(,(cat(on* This plan is the howto guide to implement the solution intoproduction. This plan provides detailed deploment guidelines and will help drive thesolution-s deploment phase. &eploment is the beginning of the reali)ation ofbusiness value for a given solution. A detailed and verified deploment plan willaccelerate value reali)ation for both the customer and the proect team./

    Team Role Pr(mary*Release Mana-ement is responsible for designing andimplementing the solution1s deploment. The are responsible for the solutioninfrastructure and ensuring that it continues to run smoothl after it is deploed.

    Team Role Secon'ary*De.elopmentverifies that the plan will meet the solutionreuirements. Pro-ram Mana-ementverifies that the plan satisfies the solutionvision and scope.3/

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    Summary%Descr(pt(on*'rovide an overall summar of the contents of this document.

    +ust(,(cat(on* #ome readers ma need to know onl the highlights of the plan, and

    summari)ing creates that user view. (t also enables the full reader to know theessence of the document before the e4amine the details./

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    Deployment Sc)e'ule%Descr(pt(on*The &eploment #chedule section identifies the deploment-s criticaldates and anticipated schedule. This information should be granular as appropriatefor the proect./

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    Servers%Descr(pt(on*The #ervers section describes an changes in current server supportthat ma be reuired during deploment./

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    throughs of test scripts b installation technicians or running a diagnostics utilit toverif connectivit or dialup. (f a checklist is developed, place it in the Appendi4./

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    S(-n2o,, 5y S(te

    %Descr(pt(on*The #ignoff b #ite section describes the site sign off criteria andprocess. (t should include the specific acceptance criteria and who must be involvedin the sign off process./

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    $elp Des4

    %Descr(pt(on*The 9elp &esk section describes how the 9elp &esk will be broughton line to support the solution. &etails of 9elp &esk support can be found in the#upport 'lan./

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    Appen'(3

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