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Strategic Asset Management for Omani Water Utilities Deployment of Asset Management

tools and methods for PAEW, Haya and Majis

CONSULTING ENGINEERS

Strategic Asset Management for Omani Water Utilities Agenda

Asset Management Concepts and tools for the utility sector

Risk-based Asset Planning Hydraulic Modelling, Risk Assessment

Asset Maintenance Computerized Maintenance Management System

Case study: Automated Meter Reading for large customers

Conclusions

Failure,

Breakdown,

Repair,

Firefighter action.

Repair

Maintenance

Asset Management

Management / anticipation,

Technical analysis,

Administrative decision (finances)

Value of the asset,

Required function,

Level of service depending on

Risk / Performance / Costs Before yesterday

Yesterday

Today

Asset Management in the utility sector: Evolutions of the framework

Presenter

Presentation Notes

Asset def: item, equipment or entity that has actual or potential value to the organization From reaction to anticipation to « making sense » of the asset

General model • Purpose: to serve the strategic objectives of the organization • Foundation: asset knowledge (eg. asset register, GIS, as-built documentation) • Pillars: organization & people, risk-based decision making,

5

Asset Management in the utility sector: Concept

(Institute of Asset Management)

Presenter

Presentation Notes

Centre of the model: asset lifecycle, set in motion by asset decision making: replace, rebuild, maintain Strategic objectives: mention the vision of PAEW as example : PAEW’s Vision is to ensure high quality sustainable and reliable potable water and power services are accessible to all people in the Sultanate of Oman. Also key: level of service, contractual requirements, legal, customer requirements and expectations - AR: updated, well structured - Risk review: along with condition assessment, process+H&S+Env. - Orga&People: internal & external, competences, training, documentation Back to centre: daily management and decision making

Veolia Group: 160+ years of experience in the delegation of public services Started in Paris, 1850 Now present on 5 continents

Types of contracts: Concessions, BOO, BOT O&M Management contracts Etc…

Veolia Center of Excellence Connecting AM experts worldwide Local expertise in all regions, including GCC Veolia experts participated in ISO technical committees that produced ISO

55000 new standard

174,000 employees worldwide, across 5 continents 100 M people supplied with drinking water 63 M people connected to wastewater systems 53 M MWh produced Solid waste collection services for 39 M people

Asset Management in the utility sector: Veolia’s expertise

Presenter

Presentation Notes

Seureca-Veolia leveraging 160 years of experience in the group to offer Best Practices for partners in Oman

Understanding the context: LoS,

regulation etc.

Decisions

Management of the maintenance

Identification of the Performance

Understanding the perimeter

Identification of the Level of Risk

Hydraulic Model, Asset Register -

CMMS Risk Review

Condition Assessment (CMMS, Risk

Review), Hydraulic

Model

CMMS

Hydraulic model, CMMS data

Method

Tools presented today

Asset Management in the utility sector: Tools and methods

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A relevant decision making Maintenance or, Rebuilding or, Replacement






Conclusions

The PAEW potable water hydraulic model: Strategic Model developed with the Master Plan (2012) Further developed into a complete set of All-main Models (2012-2015) Modelling function internalized in PAEW

Risk-based Asset Planning: Hydraulic modelling

9

Presenter

Presentation Notes

Model developed on the long term, from strategic to all main models for all of PAEW’s interconnected systems, Sur and Dhahirah governorate. Current and future demands (Strategic model)

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Risk scoring based on water throughput by asset

Geographical representation of the standard risk analysis matrix

Reduction of the risk through targeted long term projects

Phasing of projects following demand increase and risk-based prioritization

Presenter

Presentation Notes

Impact scoring visualised on a geographical base thanks to model Propositions and validation of solutions through the hydraulic model at strategic level

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The Haya sewerage hydraulic model : Part of Haya’s Asset Planning strategy 3 catchment areas modelled, present and future flows and assets

Phasing infrastructure developments Low flows: maintenance required High flowrate: investment required Water intrusion: rehabilitation required

Low velocity

< 0.2 m/s 0.2 – 0.4 m/s 0.4 – 0.6 m/s > 0.6 m/s

Presenter

Presentation Notes

We are in the same logic as PAEW’s example shown before, with the model supporting the long term planning of new assets, based on a forecast of future flows

ASSET PLANNING

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HYDRAULIC MODEL

ASSET MAINTENANCE AND SERVICEABILITY

ASSET DEVELOPMENT (DESIGN )

Sewer Cleaning Programme

Operational Optimisation Operational Risk

Permanent evaluation of projects

Network rehabilitation and extension

Master Plan Update Compare alternative

projects

Define project design criteria (PS, pipes)

Evaluate Design Submittals

Impact of network extensions to catchment

Presenter

Presentation Notes

There are several benefits to using a hydraulic model, in terms of in asset management. the model plays a key role in the asset lifecycle (shown in top right hand corner, from conceptual AM model) First: Asset planning, Other benefits in regular operation and maintenance of the asset

Risk-based Asset Prioritization: High Level Risk Review

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A high level risks assessment project on the seawater intake

To define the responsibilities and interactions of the different stakeholders: Stakeholder Analysis

To propose an overview of possible risks and first mitigations measures: High level asset risk review

To define the detailed studies to be performed afterwards

Stakeholder Analysis: Mapping of areas of responsibility , review of current practices, gap analysis

Mapping, listing and ranking of assets according to their risk scores – fire, flood, operation

Pareto approach to single out highest risk assets

Prioritized mitigations measures

Presenter

Presentation Notes

Similarly, a risk-based approach was developed for the benefit of Majis on the Sohar industrial port. The purpose was to review the risks in a highly multi-stakeholder context. The risk study was made on the basis of an asset register, or asset list, specifically developed for the purpose of this study.






Conclusions

A CMMS software package maintains a computer database of information about an organization’s maintenance operations

Inspection Asset register, with detailed assets condition.

Preventive maintenance Organization of preventive maintenance tasks, Step-by-step instructions and check-lists

Machine breakdown Incidence of machine breakdown, recording of interventions

Costs recording

Deployment of a state-of-the-art CMMS for PAEW (2015) Based on an Asset Register – developed by Veolia prior to CMMS

implementation Maintained by PAEW’s Planning and Asset Management Directorate

Asset Maintenance: CMMS deployment for PAEW

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Presenter

Presentation Notes

CMMS is touching on almost all aspects of AM – sometimes considered as the AM tool by essence (however, there is more to AM) CMMS contributes in a way or another in all the aspects shown in the graph Main functions of CMMS: Scheduling Tasks Managing the resources Tracking Work-Orders Recording Asset History Analysing and reporting the maintenance activity (KPI’s) Overall, CMMS is expected to bring significant contribution in - the reliability of assets by ensuring regular maintenance is done and monitored - monitoring of Performance - decision making based on a track record including costs (maintenance), and reliability history of assets

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Deployment of a state-of-the-art CMMS for PAEW (2015): Specifically developed on the

basis of PAEW workflows Eg. work orders status change

authorizations (corrective, preventive)

Work Request

Work Order

Work Report

Presenter

Presentation Notes

CMMS has to be programmed according to the utility’s own procedures – importance of experienced user to Project manage the programming (not only an IT job) Exple of PAEW workflow

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Deployment of a state-of-the-art CMMS for PAEW (2015): Set of KPI’s, dashboard

Asset data hierarchy, detailed asset data

Includes technical document related to each asset

Presenter

Presentation Notes

Some screenshots






Conclusions

Customers’ meters, a key asset for utilities: Automated Meter Reading for large customers

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Standard definition of an asset: Item, equipment or entity that has potential or actual value to an organization

Customers meters are key assets for a utility – basis for revenue

This project is an application of asset management best practices:

Contribution to strategic objectives: NRW reduction a strategic objective for PAEW

Risk-based prioritization of assets: risk of commercial loss (NRW) lies in priority with large customers

Asset serviceability: review and optimize the meters according to their specific function (meter chosen on the basis of consumption patterns), optimize operational practice with AMR module

Presenter

Presentation Notes

NRW: commercial losses (or apprarent losses) and technical losses (real losses) Highest risk with large customers: will show it right now

AMR: accurate real time billing

AMR offers the possibility to Eliminate estimates Eliminate most

frequent reading issues: faulty meter, no accessibility, wrong reading

Provide reliable and regular data for key accounts management

Provide reliable and regular data for Water Balance


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0

10

20

30

40

50

60

5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 85 90 95 100

Perc

enta

ge o

f Wat

er U

sed

(%)

Percentage of Accounts in Muscat (%)

Muscat: 5% of customers using more

than 50% of water billed

Business Case: Pareto analysis of the customers water billing in Muscat

Meters:

importance of adapting meters to the actual consumptions

Presenter

Presentation Notes

The BUSINESS CASE Explain in a few words what AMR consists in and what the project consists in: - field survey and analysis of 5,000 largest customers’ meters - consumtion pattern analysis on sample - definition of technical solution - Technical assistance in tendering and construction (supervision)


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AMR technologies:

Mobile, RF system (walk-by, drive-by)

Mobile RF can evolve towards fixed network RF AMI

Fixed network (eg.GPRS)

Server

Presenter

Presentation Notes

AMI: Advanced Metering Infrastructure






Conclusions

Conclusions

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Current challenges for Omani utilities:

Short/medium term perspective for Omani water utilities: infrastructure requirements tipping point, between “all-out” development and maintaining / renewing existing infrastructure

Renewal must already be put high on the investment agenda

Maintenance is a must in order to improve financial positions, and control subsidies

Financial constraints – an opportunity for change?

Ensuring quality in project phase is one of the keys in long term management and maintenance of the asset

Presenter

Presentation Notes

Cf. Day 1 : - OPWP: development is still ongoing at a very high pace - AER: question of subsidy and efficiency in the economy and in the utilities: financial constraints as an opportunity

Conclusions

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Perspectives offered by Asset Management for the Omani utilities:

Asset Management is now a mature and standardized approach, with potential benefits for all utilities

Asset Management promotes sustainability, in a context of financial constraints

Asset Management principles will help reach a better balance between CAPEX and OPEX (cost optimization) while controlling risk

Improved performance through the deployment of powerful tools, such as Hydraulic model, CMMS, AMR, focusing on strategic objectives of the utilities

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