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Dependable Technologies For Critical Systems © Copyright Critical Software S.A. 1998-2008 All Rights Reserved. Critical Energy Rui Avelãs Nunes Business Development Manager Energy & Utilities

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Page 1: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Dependable

Technologies

For Critical

Systems

© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Critical Energy

Rui Avelãs NunesBusiness Development Manager

Energy & Utilities

Page 2: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Can you

rely on your

Software?

1. Critical Software2. Solutions for Energy & Utilities3. Case Studies4. Next Steps

2

Agenda

Page 3: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

Critical Software, the “mothership”

• Spin-off of the University of Coimbra, July 1998– Dependable Technologies for Critical

Systems

• Software engineering company– Mission: to support mission and business

critical solutions

• Development of dual use technology: aimed at military and civil markets– Manufacturing, Energy, Telecom, Finance

and Government

– Aeronautics, Space, Defence and Transports

• 3 Engineering Centers in Portugal– Coimbra, Lisbon, Porto,

– Over 330 engineers

– More than 30 fully allocated to R&D

3© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Coimbra, Portugal

Lisboa, Portugal

Porto, Portugal

Page 4: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

The Group Critical

• Global Vision

• Subsidiaries in the US, UK, Romania, Brazil, Mozambique

• Representatives in many different parts ofthe world:

– South Africa, Angola,China, India, ...

• Exports: ~70% of total turnover in 2008

4© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

San Jose, CA, USA

Bucharest, Romania

Sao Paulo, Brazil

Southampton, UK

Regensburg, Germany

Page 5: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

The Group Critical

5© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Page 6: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

The Group Critical

6© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Page 7: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

Financial figures

• High-growth profile (organic)– 19 M€ in 2008

• Good capacity to generate wealth– EBITDA: between 10% and 22% from year one

– Re-investment of all generated wealth

• Strong investment in R&D– ~10% of turnover

7© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

2004 2005 2006 2007 2008

TurnoverM€

4

6

9

15

19

Page 8: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

Customers and markets

8© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Page 9: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

The company’s strategic pillars

9© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Page 10: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

Innovation & Internationalization

10© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

R&D Partners

Universities

Partners

Labs

Market

VOLUME

SINERGY

PARTNERSHIPS

Institutional

Markets

Niche

Critical Software

IP Innovation

Marketing

Mid step

Lower

Barriers

Knowledge

intensive Less

competition Lower

Barriers Awareness

tech

nolo

gy tr

ansf

er

tech

nolo

gy s

olut

ioan

s se

rvic

es p

rodu

cts

Page 11: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

Certified Quality

11© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

QualityDepartment

1st SPICEAssessment

2nd SPICEAssessment

ISO 9001 with TickIT

certification

ITILprocesses

October 2001 November 2001 May 2003 March 2004 December 2004

ISO 9001 withTickIT

surveillance audit

AQAPCertification

CMMI Level 3Achievement

EN 9100 & 9006

March 2005 September 2005 March 2006 March 2006

2009

CMMI Level 5Achievement

December 2008

Six sigma

Page 12: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

People & Community

• “Brainware” is our key success

factor.

• Capacity to build the best team

(people and culture) is

determinant.

• Our culture is based on merit,

humility and ambition

• Everybody gets 360 degrees

performance info to guide and

maximize personal improvement

• Community support – distribution

of 3% of our profit

12© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Personal

improvement

Team

Community support

3% of Profit

Page 13: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

Unique Value Proposition

13© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Page 14: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

Project Engagement

14© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

requirements gathering

software requirements

software design

validation acceptanceoperations and maintenance

time and materials

SRR PDR CDR QR ARKOM

Different approaches to suite our client’s needs.

B Fixed -price Fixed -price Time & materials

A Fixed -price Fixed -price

C Time & Materials Fixed -price Time & materials

D Fixed level-of-effort Fixed -price

on-site customer premises off-site & near shore critical premises

Page 15: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Can you

rely on your

Software?

1. Critical Software2. Solutions for Energy & Utilities3. Case Studies4. Next Steps

15

Agenda

Page 16: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

Solutions for Energy & Utilities

• Our offer is focused in 3 major areas

16© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

EMSSMART GRID

Energy Efficiency

Page 17: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

EMS – The Problem

17© Copyright Critical Software S.A. 1998-2007 All Rights Reserved.

Page 18: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

EMS – The Concept

Change from, each one working by itself, to

everyone sharing information and working together

18© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

18

Page 19: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

EMS – The Approach

19© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Strategic Vision

Business Orientations

Missions and Goals

Competition

Tactical Vision

Monitorization and Control

Productivity

Operational Vision

Activity

Operational Information

Business

Vision

Page 20: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

EMS – The Architecture

20© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

20

Page 21: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

EMS – The Modules

21© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Page 22: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

SMART GRID

• Independent and Universal Remote Metering Platform; Smart Grid Management Platform– market liberalization;

– new paradigms to distribute and produce energy;

– optimization of the existing electricity grid to improve power distribution efficiency and enable green energy

• End-User Energy Management Platform; To provide feedback about energy use domestic and corporate-wise; to calculate Carbon Footprint– energy is perhaps the most important challenge world

is currently facing – which makes peoples awareness to the way they use energy much relevant

• Electric Vehicle

– Integration of the electric vehicle network with SMART

GRID

22© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Page 23: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

Energy Efficiency

• Building Automation Energy Management

Systems (EMS)

– Development of a new Generation of EMS

– Integrate smart grid capabilities into EMS

– Integrate into EMS new generation of

algorithms in energy efficiency management

considering external factors and building

energy inertia

23© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Page 24: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Can you

rely on your

Software?

1. Critical Software2. Solutions for Energy & Utilities3. Case Studies4. Next Steps

24

Agenda

Page 25: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

SKIPPER

25© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

System, Knowledge, Information, Plant, Performance

EnviRonment

Geração Térmica

Geração Hidráulica

Ambiente

Page 26: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

The Problem

26© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

• Integrated vision for all Production Centres;

• Set-up of new Production Centres associated

with business expansion;

• Several dedicated information systems;

• Competences and key resources dispersion and

duplication;

• Elevated Training Costs;

• Elevated Operational Costs;

• Difficulties with Information sharing;

Page 27: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

SKIPPER – The Solution

• Portal that integrates business information providing the following functionalities:– Operational Management;

– Process Information;

– Advanced Business Intelligence.

• that enables a better asset management and monitorization:– More effective and efficient Information Management;

– More agile decision process.

• Independent of:– Geographic distribution;

– Number of Production Centres;

– Production Centre Technologies;

– Process or Transitional data.

27© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

27

Page 28: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

SKIPPER – The Solution

28© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

28

Page 29: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

SKIPPER – The Solution

29© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

SKIPPER

Generation

SKIPPER

Environment

SKIPPER

Thermic

SKIPPER

Hydro

SKIPPER

ResourcesThermic

Maintenance

SKIPPER

Optimization

Hydro

Maintenance

Process

Information

SKIPPER

Cogeneration

SKIPPER

Management

SKIPPER

Risk

Hydro

Operation

Thermal

Operation

Page 30: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

SKIPPER – Benefits

• Promote expertise clusters

– Monitor all EDP power plants in a geographical

independent way avoiding man power duplication

• Increased monitoring and control capabilities

– Increase the ability to detect in real time malfunctions

or non optimized operational conditions

• Application Renewal and cost reduction

– Replace old and dedicated systems with heavy

maintenance requirements

• Decisions in real time

– Provide real-time management information from a

single and validated source

• Standardization and set-up time reduction

– Decrease the start-up time of new power plant

operations and ease staff mobility

30© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Page 31: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

SKIPPER – Benefits

31© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

31

Integrated vision of the Information, validated e auditable;

Process information globally and decentralized;

Page 32: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

SKIPPER – Benefits

32© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

32

Promote expertise clusters of EDP collaborators monitoring all

EDP power plants in a geographical independent way

avoiding man power duplication

Coal cluster

Natural gas

cluster

Environmental

cluster

Page 33: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

SKIPPER – Benefits

33© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

33

Increase the ability to detect in real time malfunctions or non

optimized operational conditions

Fault predictor

Page 34: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

SKIPPER – Benefits

34© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

34

Application renewal/replacement of legacy systems with

high maintenance costs.

Page 35: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

SKIPPER – Benefits

35© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

35

Padronização dos processos de gestão da produção e

métodos de análise e diagnóstico da exploração dos

grupos, funcionando como veículo de disseminação do

conhecimento pela organização;

Page 36: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

SKIPPER – Benefits

36© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

36

Increase quality and demands for work and performance.

Ensure a safe and effective supply of production centres.

Page 37: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

37© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Collaboration tool – information sharing incentive

Enable user creativity in creating new data analysis models

SKIPPER – Benefits

Page 38: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

38© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Modularity: Modular architecture allowing easy integration

of new data sources (e.g. system replacement; new

production centre configuration)

Business knowledge systematization and easy business rules

update mechanism

Auditable: Reduce uncertainty towards value chain.

SKIPPER – Benefits

Page 39: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

Wind Management System (WMS)

39© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Page 40: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

WMS – The Problem

• Geographically disperse wind farms

– Several wind farms in Portugal and Spain with local

maintenance and operations needs

• Down time contract management

– Capability to efficiently manage down times

• Technology

– Several equipment manufacturers

• Collect, process and analyze real time and

transactional data

– collect, process and analyze data coming from multiple

wind farms in Portugal and Spain.

40© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Page 41: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

WMS – The Solution

• Distributed system

– comprises one central node and several remote nodes

– each remote node monitors one or more wind farms.

• Increased local capabilities of Maintenance and

Operations

– All nodes (central or remote) are independent.

• Web based user interface

– Customizable real-time views;

– Customizable reports;

– Downtime Accounting;

– Alerts;

– Device configurable Categorization

41© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Page 42: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

WMS – The Benefits

• Increased Monitoring and Control capabilities

– Real-time wind farm monitoring

– Reporting capabilities

• Contract Management

– Turbine Manufacturer Warranty Management

• Optimization

– Increasing kWh produced - Wind Farm Operations

– Distributed architecture

• User customizable interface

– Highly customizable

– Independent of equipment manufacturers

42© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Page 43: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

NEMO&CODED

NEMO & CODED

NEtworked MOnitoring & COntrol,

Diagnostic for Electrical Distribution

43© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Page 44: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

NEMO&CODED – The Problem

• “Pluggable” device network

– Model, design, implement and operate networked

hardware/software smart devices

• SOA devices

– Recognizable SOA ready devices

– Monitor and control devices based on web services

• Orchestration

– Devices will be able to offer their functionality as one

or more web services

– It will be possible to cooperate with other devices and

services in order to realise distributed monitoring,

diagnostics and control.

44© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Page 45: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

NEMO&CODED – The Solution

45© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Page 46: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

NEMO&CODED – The Benefits

• Architecture

– Modular building-block approach

– Transform data into useful information

• Remote access capability

• Alarming / Paging:

– Provide Alarms with description of each Event -

minimize power system downtime

– Dispatch Maintenance crew to the right place, knowing

what to expect

• Simplify energy management including self

generation

• Save time and money :

– Helps maximize resources and assets

– Provides data for critical decisions

– Minimize power system downtime46

© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Page 47: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

Electrical Vehicle

47© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

ITEV – Integrated Charging

Infrastructure for Electric

Vehicles (EV)

Page 48: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

Electrical Vehicle – The Problem

• Develop the IT infrastructure and charging network for Electric Vehicles in Portugal

• Develop an innovative and pioneer network management, monitoring and control system for the charging network at National level.

48© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Page 49: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

Electrical Vehicle – The Solution

• Development of the Management System functional prototype for the charging network of EVs in Portugal, supporting1350 charging points and covering 25 municipalities.

49© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Page 50: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

Electrical Vehicle – The Benefits

50© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

• Increased Monitoring and Control capabilities

– Rreal-time monitoring and control

– Centralized management of all national EV charging

network

• Highly Modular and Adaptive system

– Modular technology, easy adaptation and

customization, supporting different charging point

suppliers, multi-language, timezones, maps, etc

• Network performance analysis and provisioning

planning of the network in the future

Page 51: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.

Can you

rely on your

Software?

1. Critical Software2. Solutions for Energy & Utilities3. Case Studies4. Next Steps

51

Agenda

Page 52: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

Can you

rely on your

Software?

Next Steps

• Next Steps

Page 53: Dependable Technologies Critical Energy For Critical Systems · Can you rely on your Software? Critical Software, the “mothership” • Spin-off of the University of Coimbra, July

53

Dependable

Technologies

For Critical

Systems

Critical Software, S.A.Parque Industrial de Taveiro, Lote 48 3045-504 CoimbraTel: +351 239 989 100Fax: +351 239 989 119

Critical Software, S.A. R. Engº Frederico Ulrich, nº 2650 4470-605 Moreira da MaiaTel: +351 229 446 927Fax: +351 229 446 929

Critical Software S.A.Campus do INETI no Lumiar, Ed M8Estrada do Paço do Lumiar1649-038 LisboaTel: +351 217 145 430Fax: +351 217 145 432

Critical Software Ltd.111 North Market Street, 6th FloorSan Jose, California 95113Tel: +1 (408) 351 33 53 Fax: +1 (408) 351 33 30

Critical Software Technologies Ltd.2 Venture RoadSouthampton Science ParkChilworth - Southampton So16 7npTel: +44 (0) 23 8011 1339 (outside UK)Fax: +44 (0) 870 762 2487 (outside UK)

Critical Software SRL Str. Turnu Magurele, nr. 270 D Corp C, Sector 4 BucharestTel: +40 216 834 045

PORTUGAL

PORTUGAL

PORTUGAL

UNITED KINGDOM

USA

ROMANIA

Contacts

Rui Avelãs Nunes

Business Development Manager

Energy & Utilities

[email protected]

http://solutions.criticalsoftware.com/energy/