department of women and child development government of...

Department of Women and Child Development

Government of Madhya Pradesh

E-TENDER DOCUMENT

REQUEST FOR PROPOSAL

FOR

SELECTION OF AGENCY FOR HIRING MANPOWER

RFP Number: 1495/WCD /PA/2018-19 dated 04.10.2018

Date of Publishing of RFP: 05.10.2018

Last Date of Submission of Bids: 31.10.2018 till 3:30 pm.

Department of Women and Child Development,

Govt. of Madhya Pradesh

Add: Plot No. 28A, Vijayaraje Vatsalya Bhawan Arera Hills, Bhopal Ph: 0755- 2550918

Private & Confidential

REQUEST FOR PROPOSAL – SELECTION OF AGENCY FOR HIRING MANPOWER UNDER DWCD, MP

Department of Women and Child Development Govt. of Madhya Pradesh 2 | P a g e

DISCLAIMER

All information contained in this Request for Proposal (RFP) provided/ clarified are in the good

interest and faith. This is not an agreement and this is not an offer or invitation to enter into an

agreement of any kind with any party.

Though, adequate care has been taken in the presentation of this RFP document, the interested

firms shall satisfy it-self that the document is complete in all respects. The information published in

this document is not intended to be exhaustive. Interested Bidders are required to make their own

enquiries and assumptions wherever required.

Intimation of discrepancy, if any, should be given to the specified office immediately. If no intimation

is received by this office by the date mentioned in the document, it shall be deemed that the RFP

document is complete in all respects and firms submitting their bids are satisfied that the RFP

document is complete in all respects.

The Commissioner, Department of Women and Child Development Govt. of Madhya Pradesh or any

other nominated authority by the Commissioner W&CD, reserves the right to reject any or all of the

applications submitted in response to this RFP document at any stage without assigning any

reasons whatsoever.The Commissioner, Department of Women and Child Development Govt. of

Madhya Pradesh or any other nominated authority by the Commissioner W&CD has also reserves

the right to with-hold or withdraw the process at any stage with intimation to all who have submitted

their bids in response to this RFP.

The Commissioner, Department of Women and Child Development Govt. of Madhya Pradesh also

reserve the right to change/ modify/ amend any or all of the provisions of this RFP document without

assigning any reason. Any such change would be communicated to the bidders by posting it on the

official website of the Department of Women and Child Development (www.mpwcd.gov.in).

Neither,The Commissioner, Department of Women and Child Development Govt. of Madhya

Pradesh nor any other employee/s/official/s or the Consultants of the Women and Child

Development Department GoMP will have any liability to any prospective respondent interested to

apply or any other person under the law of contract to the principles or resolution or unjust

enrichment or otherwise for any loss, expense or damage which may raise from or be incurred or

suffered in connection with anything contained in this RFP document, any matter deemed to form

part of this RFP document, the award of the Assignment, the information and any other information

supplied by or on behalf of The Commissioner, Department of Women and Child Development Govt.

of Madhya Pradesh or their employees and Prime applicant (PA)/ Consortiums or otherwise arising

in any way from the selection process for the Assignment.

Information provided in this document or imparted to any respondent as part of RFP process is

confidential to The Commissioner, Department of Women and Child Development Govt. of Madhya

Pradesh and shall not be used by the respondent for any other purpose, distributed to, or shared

with any other person or organization.




NOTICE INVITING TENDER (NIT)……………………………………………………………………. 6

IMPORTANT DATE - TABLE A ………………………………………………………………………... 7

SECTION 1. INTRODUCTION………………………………………………………………………… 8

1. INTRODUCTION POSHAN ABHIYAN …………………. 8

2. BACKGROUND………………………………………………………………………………………. 9

3. SCOPE OFWORK…………………………………………………………………………………… 11

4.1 State level Engaged Manpower………………………………………………………… 11

District level Engaged Manpower………………………………………………………. 12

Block/Project level Engaged Manpower………………………………………………. 12

4.2 Software Support………………………………………………………………………… 13

4.3 Escalation process software issues………………………………………………….

4.4 Help Desk Consultants …………………………………………………………….

4.5 Hardware Support………………………………………………………………………...

13

13

14

4.6 Implementation Support…………………………………………………………………. 15

4.7 Monitoring and Supervision……………………………………………………………... 15

4.8 Placement of manpower at required locations……………………………………….. 16

4.9 Reporting Structure………………………………………………………………………. 16

4.10 Training and Orientation Overview of Training Model…………………………………. 16

5. INTRODUCTION : ONE STOP CENTER

Roles and responsibly

6. Others

7. Compulsory core

8. BIDDER ELIGIBILITY / QUALIFYING CRITERIA………………………………..………………

17

17

20

21

22

SECTION 2. TERMS AND CONDITIONS …………………………………………………………… 23

9. SUBMISSION OF BID…………………………………………….……………………………...... 23

10. PERIOD OF VALIDITY OF PROPOSAL…………………………………………….…………... 23

11. PERIOD OF CONTRACT …………………………………………………………………………. 24

12. AMENDMENTS TO RFP…………………………………………………………………………... 24

13. LANGUAGE OF PROPOSAL………………………………………….…………………………. 24

14. CURRENCY OF PROPOSAL AND PAYMENT………………………………………………… 24

15. TECHNICAL BID (Online Submission)………………………………………………………….. 24

16. FINANCIAL BID…………………………………………………………………………………….. 25

17. CLARIFICATIONS ON BIDS………………………………………………………………………. 25

18. PAYMENT TERMS…………………………………………………………………………………. 25

19. CONFIDENTIALITY……………………………………………………………………………….... 26

20. TIME SCHEDULE…………………………………………………………………………………... 27

TABLE OF CONTENTS




21. W&CD, RESERVES THE RIGHT TO THE FOLLOWING…………………………………….. 27

22. OTHER INSTRUCTIONS………………………………………………………………………….. 27

23. DISQUALIFICATION……………………………………………………………………………….. 28

24. MODIFICATION, SUBSTITUTION & WITHDRAWAL OF PROPOSAL………………………. 28

25. LIQUIDATED DAMAGES…………….……………………………………………………………. 28

26. EVALUATION CRITERIA………………………………………………………………………….. 29

27. EARNEST MONEY DEPOSIT (EMD) ……..…………………………………………………….. 29

28. PERFORMANCE SECURITY……………………………………………………………………... 30

29. SERVICE LEVEL AGREEMENT(SLA)………………………………………………………...... 31

30. FORCE MAJEURE ………………………………………………………………………………… 31

31. TERMINATION FOR INSOLVENCY……………………………………………………………... 32

32. TERMINATION FOR CONVENIENCE…………………………………………………………… 32

33. DISPUTES AND ARBITRATION…………………………………………………………………. 32

SECTION 3. JOB DESCRIPTIONS /POSITIONS…………………………………………………… 33

TABLE B…………………………………………………………………………………………………. 33

TABLE C…………………………………………………………………………………………………. 33

SECTION 4. ANNEXURES……………………………………………………………………………. 42

29. ANNEXURE A - PROPOSAL FORM……………………………………………………………... 42

30. ANNEXURE B - QUALIFICATION OF THE BIDDER…………………………………………… 43

a) BIDDER INFORMATION SHEET…………………………………………………………….. 43

b) FINANCIAL CAPABILITY……………………………………………………………………... 43

c) EXPERIENCE………………………………………………………………………………….. 43

31. ANNEXURE C – FINANCIAL BID FORMAT…………………………………………………….. 44

32. ANNEXURE D -EMPLOYEE ON PAYROLL FORMAT………………………………………..... 46

33. ANNEXURE E—MAM POWER REQUIREMENT STATISTICS……………………………….. 46




WCD Women and Child Development

Poshan Abhiyan POSHAN ABHIYAN

JPC Joint Project Coordinator

AWW Anganwadi Worker

Consultant A person engaged through outsource agency

CAS Common Application Software

CDPO Child Development Project Officer

DPO District Programme Officer

ICDS Integrated Child Development Services

ICT Information and Communication Technology

ISSNIP ICDS Systems Strengthening and Nutrition Improvement Project

MIS Management and Information System

RTM Real Time Monitoring

SDA Software Development Agency

ILA Incremental Learning Approach

SRG State Resource Group

DRG District Resource Group

BRG Block Resource Group

CBE Community Based Events

CAP Convergence Action Plan

SPMU State Project Management Unit

SLA Service Level Agreement

SPO Special Programme Officer

MWCD Ministry of Women & Child Department

DC District Coordinator

DPA District Project Assistant

BC Block Coordinator

BPA Block Project Assistant

Accountant Accountant

QA/QC Quality Assurance/Quality Control

SNRC State Nutrition Resource Centre

VHSND Village Health Sanitation and Nutrition Day

EMD Earnest Money Deposit

OSC One Stop Center

GLOSSARY AND DEFINITIONS




Commissioner Women and Child Development Govt. of Madhya Pradesh

Department of Women and Child Development

Government of Madhya Pradesh

Address: Add: Plot No. 28A, Vijayaraje Vatsalya Bhawan,Arera Hills, Bhopal

Ph: 0755- 2550918 www.mpwcdmis.gov.in

Notice Inviting Tender (NIT)

Tender No:……WCD/ 1495_______

RFP for Selection of Agency for Hiring Skilled Manpower

The Commissioner, Department of Women and Child Development Govt. of

Madhya Pradesh invites Request for Proposals (RFP) from qualified and experienced

bidders for above.

Interested Bidders, who qualify as per the criteria mentioned in the document, may

submit their proposals through e-tendering latest by 31/10/ 2018 till 03:30 p.m. on the

web site of the www.mpeproc.gov.in Bidder has to submit the document fee of Rs.

1,000/-(Rupees One Thousands only) for RFP document, e-Procurement Processing

fees, amount through online payment at www.mpeproc.gov.in e-Procurement portal.

The detailed RFP document can be downloaded at www.mpeproc.gov.in or

www.mpwcdmis.gov.in till 5:00 pm dated 31/10/2018.

http://www.mpwcdmis.gov.in/

http://www.mpeproc.gov.in/








http://www.mpwcdmis.gov.in/




IMPORTANT DATES

Table A

1 Issuance of RFP Document 05-10-2018

2 Pre-Bid Conference will be held at the Conference Hall at third Floor Department of Women and Child Development Office: Add: Plot No. 28A, Vijayaraje Vatsalya Bhawan (Arera Hills, Bhopal)

22-10-2018 at 3:30 PM

3 Issue of Corrigendum if required 25-10-2018

4 Last Date and Time for Submission of Bids 31-10-2018 Up-to 3:30 PM Online on www.mpeproc.gov.in No Offline Bids shall be accepted.

5 Technical Bid Opening 02 -11-2018 at 03:30 PM IST

6 Financial Bid Opening 14 -11-2018 at 03:30 PM IST

7 Tender Document Fees Rs. 1000.00 + processing fee as applicable (non-refundable) to be paid online through the e-procurement portal.(website www.mpeproc.gov.in)

8 Earnest Money Deposit (EMD) Demand Draft or Bank Guarantee of Rs. 66 Lakhs to be submitted to The Commissioner Women and Child Development Govt. of Madhya Pradesh before opening of Technical Bids. Scan copy of EMD to be submitted along with technical proposal through e-Procurement portal& original shall be submitted before the technical bid opening.

9 Bid Validity Period 180 days from the date of opening

of bid.

10 EMD Validity Period In case of Demand Draft 80 days and

in case of Bank Guarantee, 180 days

from the date of Bid Submission

11 Performance Guarantee Value Demand Draft or Bank Guarantee of

10% of Bid Value to be submitted by

successful bidder before signing the

Agreement.

12 Performance Guarantee validity period 3 Months beyond the contract period

NOTE:

1. Bids can be downloaded from the website at: www.mpeproc.gov.in

2. Any future Corrigendum/Information shall be posted only on our website at: www.mpeproc.gov.in








Section: 1 INTRODUTION

1. INTRODUCTION: POSHAN ABHIYAN

The strategy for addressing the malaise of under-nutrition is to adopt a life cycle approach. Since, in

India there is an inter-generational cycle of under-nutrition, the life cycle approach not only needs to

be adopted but also strengthened with continuum of care and a focus on critical periods of nutritional

vulnerability. Also, the strategy has to be critically monitored on real time basis to ensure targeted

and timely interventions. The focus therefore, will be to lay emphasis on adolescent girls, pregnant

women, lactating mothers and children from 0 to 6 years of age.

The first 1000 days of a child are the most critical, which includes the nine months of pregnancy, six

months of exclusive breastfeeding and the period from 6 months to 2 years to ensure focused

interventions on addressing under-nutrition. Besides increasing the birth weight, timely intervention

will help reduce both Infant Mortality Rate (IMR) and Maternal Mortality Rate (MMR). Additional one

year of sustained intervention (till the age of 3 years) would ensure that the gains of the first 1000

days are consolidated. Attention is also needed on children in the age group of 3-6 years for their

overall development through the platform of the Anganwadi Centres (AWCs).

The POSHAN ABHIYAN targets reduction in the level of under-nutrition and other related problems

by ensuring convergence of various nutrition related schemes and with the line departments. It aims

to reduce mal-nourishment in a phased manner, through the life cycle concept, by adopting a

synergised and result oriented approach. Poshan Abhiyan will ensure mechanisms for timely service

delivery through robust monitoring of the interventions.

There are a number of areas needing attention for improving the nutritional status of targeted

population i.e. infant and young child care and nutrition, infant and young child health, maternal

care, adolescent nutrition, micronutrient deficiencies, care and counselling of mothers, continuum of

care, community mobilization, communication and behaviour change, etc. The Poshan Abhiyan

endeavours to implement these interventions through existing schemes by bringing operational

efficiency through better monitoring. The Poshan Abhiyan, in particular, intends to lay focus on some

critical areas to bring better results out of the existing schemes, besides undertaking its primary role

of monitoring and review of various schemes.

The Key components of POSHAN ABHIYAN” encompass:

1. ICT-RTM – Information Communication and Real time Monitoring (Digitization of AWCs

using mobile technology)

2. Training and capacity building of field functionaries using Incremental Learning Approach

(ILA)

3. Community Mobilization and Behaviour Change Communication – A program for enhancing

community participation and engagement in nutrition programs

4. Innovations on Nutrition focused interventions

For timely implementation and focused approach, a number of Components have been defined as

part of the POSHAN ABHIYAN.




2. BACKGROUND

The Integrated Child Development Service (ICDS) scheme is one of the flagship programmes of the

Government of India and represents one of the world‘s largest programmes for early childhood

development. It addresses the nutritional needs of children, pregnant and lactating women. Efficient

service delivery, effective monitoring and supervision are critical factors in the implementation of

ICDS scheme for better outcomes. The POSHAN ABHIYAN‖ will be implemented using the existing

platform of ICDS, with the objective of strengthening service delivery with enhanced monitoring and

supportive supervision. The overarching objectives of the POSHAN ABHIYAN will be achieved in

time bound manner using the innovative strategy.

The Components of POSHAN ABHIYAN are elaborated in succeeding paragraphs

Component: 1, ICT-RTM

The Ministry of Women and Child Development (MWCD) has decided to leverage ICT to set up a

Real Time Monitoring System (RTM) for improving the service delivery and ensuring better

supervision of ICDS, Scheme by deploying the Common Application Software (CAS) solution across

Anganwadi Centres(AWCs) under the POSHAN ABHIYAN. In the first phase FY, 2016-17 the ICT

based intervention has been implemented in 15 identified districts of the State later-on, considering

the effectiveness of the ICT based intervention MoW&CD has took a decision to implement the ICT

component across the State in all the 51 districts under POSHAN ABHIYAN.

The CAS solution is designed to be a beneficial job aid for Anganwadi Workers (AWWs)and

Supervisors that will assist them in catering to the needs of women and children more efficiently

through mobile based application. The CAS solution will also allow automation of ten out of eleven

ICDS registers, thus empowering the State and Central Governments to undertake real time

monitoring and make timely interventions. However, during the implementation the State

Government shall continue to maintain the ICDS registers. MWCD shall subsequently release

Guidelines with regards to maintenance of ICDS registers in future.

The goal of ICT-enabled RTM of ICDS is to bring a system strengthening in ICDS service delivery

andhence improving the nutrition outcomes. MWCD aims to involve innovative IT solution to

improvethe implementation of ICDS and enhance service delivery. The MWCD with support of

BMGF hasdeveloped the Common Application Software (CAS). CAS is a software application for

the AWWs that will allow them to capture thedata from the field on electronic devices (mobile/tablet).

The CAS would enable collection ofinformation on ICDS service delivery and its impact on nutrition

outcomes in children on a regularbasis. This information will be available to State and Central

Government on real time basis onthe dashboards. This will improve the services and also enable

the Government to effectively plan andtake fact based decisions for further improvement in the

service delivery mechanism. Further, the application also aims at replacing the manual upkeep of

ICDSregisters at the AWC level and hence making more time available to AWWs in delivering

thedesignated services.




The objectives of ICT-RTM component are as follows:

a) Exhaustive inclusion of all the households in each AWC catchment area

b) Household-wise, name-based, to the extent possible UID-linked, registration of all the

members

c) Automated generation of ICDS beneficiaries in the AWC catchment area

d) Real time capturing of ICDS service delivery to the beneficiaries at AWC thereby providing

e) platform for concurrent monitoring of the service delivery system

f) Creating dashboards to provide real time reports and information enabling timely

interventions

g) and fact based decision making

h) Enabling ICDS system to bring real time reports based area specific interventions

i) Improving inter personal communication of AWW

j) General enhancement of the efficiency and effectiveness of AWWs

Figure 1

Component: 2, Incremental Learning Approach (ILA)

POSHAN ABHIYAN‖ envisages establishing a system where programme functionaries especially at

field level, will become more effective by learning to plan and execute each task correctly and

consistently through methodical, ongoing capacity building, called ‗incremental learning approach

(ILA)‘. Such a system will use opportunities in the form of existing supervisory interactions at

different levels, through which practical, guided learning may be accomplished. Since the range of

skills and tasks to be learnt is quite substantial, and since adults naturally learn by doing rather than

through theory alone, the proposed system envisages breaking down the total learning agenda into

small portions of doable actions.

Capacity enhancement of frontline functionaries has been planned through ‗incremental learning by

doing approach‘ (ILA). Joint planning, implementation and review of performance with health

functionaries and continued knowledge and learning exchange through workshops and exposure




3. SCOPE OF WORK

visits to best practices are a part of this approach. The approach is to build the knowledge and skills

among the field functionaries incrementally on small amounts of learning at a time, until all skills,

understanding and actions have been put into regular practice, and have been internalized by the

functionaries and finally a supportive supervisory mechanism is put in place

Component: 3, Community Mobilization and Behaviour change Communication

The problem of malnutrition is inter- generational and is dependent on multiple factors which, include

optimal Infant & Young Child Feeding (IYCF) practices, Immunization, Institutional Delivery, Early

Childhood Development, Food Fortification, Deworming, access to safe drinking water & proper

sanitation (WASH), Dietary diversification, and other related factors. Therefore, to address the

problem of stunting, under-weight and wasting, especially in children, there is a need to take-up

sustained efforts requiring multi-pronged approach and bring grass-root synergy and convergence.

Keeping in view the criticality of interventions three important approaches will be followed to reach-

out to the community with the appropriate messages to influence the behaviour practices among the

intended population.

The key implementation approaches are:

1. Community based events adopting 1000 days milestone

2. IEC and advocacy to support nutrition behaviour change

3. Jan-Andolan

Component: 4, Innovations on Nutrition focused interventions

Based on the experience of Anganwadi Services and the identification of existing gaps, particularly

on the soft side of program, the POSHAN ABHIYAN envisages undertaking a few activities to be

implemented at project scale intended to improve the service delivery system, capacity building of

front line functionaries and community engagement for better nutritional outcomes. The POSHAN

ABHIYAN‖ envisages development and implementation of innovations and pilots particularly

showing the convergent nutrition action to achieve one or more desirable nutritional results.

The scope of work (can also be termed as expectations of the Department of Women and Child

Development) can be defined as follows:

Provision of Skilled Manpower, the selected bidder shall be required to deploy trained manpower at

various offices of the Department of Women and Child Development located at the various locations in

the respective districts. The required manpower would be deployed at the State, District, and Project;

offices spread across various locations of Madhya Pradesh (refer Annexure E for details of location).

4.1. The Project Consultants would be responsible for doing the following activities in the State,

District, and Project Officesand also assist the WCD officials in achieving the overarching objectives

of the department as well. The Consultants would be deployed at the respective offices of the WCD:

Level of Engagement

Key functions

State level Engaged Manpower

Management of State level IT Helpdesk Services

Manage District level trouble shooting and provide hands-on support in escalation of




Level of Engagement

Key functions

the software issues

Coordinate with NIC and SDA to resolve L3 bugs

Manage application translations

Support State Core team of WCD in planning, rollout and monitoring of the various

training and other complementary activities with QA‖ parameters.

Coordinate logistics for training and facilitate handling of stock at State and further

distribution to the down up to project levels

Facilitate Configuration of the mobile handsets and also conduct Quality check

exercise in accordance with the GOI guideline.

Organize periodic capacity building sessions for the State and district level

Consultants and the Core Staff of WCD.

Conduct purposive field visit to the project sites and extend all possible support to

solve technical issues pertaining to ICT-RTM

Periodic analyses of the data feeding and other indicators to update the State Core

team WCD about the progress

Oversees the functions of District Consultants and provide technical and operation

support for smooth functions of ICT-RTM component.

Coordinate activities ILA, CBE and activities defined in the Community mobilization

and behavior change communication

Ensure Quality Assurance parameters are met during the implementation of the

program as a whole.

Any other functions assigned by the JPC, Poshan Abhiyan

District level Engaged Manpower

Assist block level Consultants in successful implementation of ICT-RTM functions.

Facilitate escalation of technical issues to the next level for quick solution

Assist DPO in over-all implementation of ICT-RTM component and make sure precision in data entry without any back log.

Oversees the functions of Block Coordinators with respect to uninterrupted functioning of ICT-RTM component

Provide hands on support to the block and project teams in addressing technical and operational issues

Conduct purposive field visits and prepare reports/trip reports for larger sharing with State officials including SPMU

Conduct periodic analyses of the data feeding by the workers using the DASHBOARD‖ and update the senior officials for correction measures.

Prepare monthly progress report/enter data in to the district MIS within the stipulated time frame.

Plan and execute the activities of ILA, CBE, Innovations and Jan-Andolan activities which are being part of community mobilization and behavior change communication component.

Ensure all the QA‖ parameters are met during the implementation of program as a whole.

Any other functions assigned by the DPO.

Block/Project level Engaged Manpower

Provide direct support to AWWs and Supervisors.

Coordinate with device vendor and telecom operator to resolve issues within stipulated time period

Assist in successful implementation of induction and refresher training of the front line functionaries

Assist CDPO in monitoring program activities through preparing reports and analyzing monthly reports

Coordinate and assist the implementation of ICT-RTM, CBE, ILA, Innovations and also the activities planned under Community mobilization and Behaviors change communication.




Level of Engagement

Key functions

In coordination with District Coordinator plan and execute the activities and ensure QA‖ parameters are addressed during implementation

Any other functions assigned by the CDPO in the jurisdiction.

4.2 Software Support The operations support with respect to the Software and hardware issues would be resolved and

managed by the respective Helpdesk Consultants however, the issues related to the modifications

or the alteration etc. in the ICT-CAS Software (Level 3 support), would be undertaken by the

Software Development Agency (SDA).

There are four major areas of support required for ICDS-CAS:

a. Software support

b. Hardware support

c. Implementation/Operations support

d. Monitoring and supportive supervision

4.3 Escalation process for resolving ICT-RTM Software related issues:

Figure 2 Escalation matrix for software related issues

`

4.4Helpdesk Consultants, who are placed at the block level locations, are expected to use the Issue

Tracker application to register the identified issues in context to the ICT-RTM. The application has

inbuilt provision to escalate an issue to the next level with details about the issue and the probable

reasons for escalation in addition, the block helpdesk are also expected to provide basic

Block District State SDA

•First level of Support for AWWs, Supervisors, CDPO •Escalate Un-resolved Issues to the District Help

Desk (District

Coordinator)

•Second level of support for AWWs, Supervisors, CDPO •First level of Support for DPO, district ICDS team •Escalate Un-resolved Issues to the State Help Desk

•Third level of Support for AWWs, Supervisors, CDPO •Second level of support for District ICDS •First level of Support for State Care team •Escalate Identified Software/bugs related issues to the National level Help Desk

•Responsible for software Development and making software changes/Modifications •To be contacted only for bug Fixing




troubleshooting and issue diagnosis as and when identified. Block Help Desk Consultants will use

the application on their mobile phones while District and State Consultants can use the web

interface of Issue Tracker.

Examples of the issues being escalated to the next level:

- The user report sudden data disappeared from the handset

- The user report an error in the software due to which prevents further access

- The application has been corrupted

- Inability to diagnose the problem Etc.

4.5 Hardware Support

The hardware support for ICDS-CAS will be of two types 1) support for the hand-held devices and

2) Support for Server hardware. While the day to day implementation support will be provided by

the Helpdesk to the ground level ICDS, functionaries like AWWs and Supervisors, but major

issues related to hardware will be dealt directly by the Hosting Provider for ICDS-CAS in

consultation and support from the State Core team.

Server hardware support includes storage and server and network issues at the server end

usually, these types of server related issues will be dealt centrally by MoW&CD GoI and the other

minor issues pertaining to the mobile phones and tablets like resolution of mobile phones etc.

which can be resolved by the respective helpdesk Consultants with the coordination of the device

vendor. As far as Mobile/Tabs loss/theft State specific guideline will be followed in-addition,

repairing of mobiles and repair of minor technical issues in case occurred in the Mobile phones

and Tablets it can be resolved with the support from the local vendor an authorized service centre

of the company. If a service centre for the device is present at the Block level, device repair can

be coordinated at the Block level. In case service is not available, repair will be coordinated at the

District level. In case of non-performance or delays by the vendor, the District staff must escalate

the issue to State Helpdesk. All cases of loss/theft will be reported to the State Helpdesk in black

and white.

Figure 3 Escalation matrix for hardware related issues

Block District State

•categorization of the

issues Whether hardware, Software or operational •Resolve minor Issues related to Operations pertaining to device •Coordinate with Block-level service Centre for repair •Report loss/theft to the State district staff

•Coordinate with

district-level Service centre for repair •Escalate Un-repairable issues/delays in repair to State •Report all loss/theft to the State

•Responsible for

Overall hardware support •Maintain Inventory including replacement etc.




4.6 Implementation Support

In addition to the direct or indirect support to the hardware and software issues, the helpdesks

will play a crucial role in successful implementation of ICT-RTM component. As part of their

job functions user management and day to day support for adding or removing users,

changing password etc. Will be done by the State Helpdesk under the direction of acting

JPC. Implementation support entails planning and organizing training with Quality Assurance

parameters organizing refresher training in accordance with the ICT-RTM guidelines. The

Software Development Agency (SDA) will train Helpdesk Consultants on a periodic basis to

manage the ICDS-CAS functions uninterruptedly.

4.7 Monitoring and Supervision

The deployed manpower will also assist ICDS functionaries in monitoring and supervision.

Unlike the software and hardware support, the escalation of issues will be from Helpdesk to

ICDS functionaries and not vertically within the Helpdesk levels. At the time of any training at

Block level, the District Help Desk will assist the DPO in monitoring by providing summary of

worker performance monitoring reports to the DPO. Similarly State helpdesk would be

responsible for the successful implementation of the training programs.

On a regular basis, the District and State level manpower will regularly monitor system

usage. In-case of any anomalies, the same shall be highlighted to the concerned ICDS

functionaries or it can be communicated directly to the concerned Block level Help Desk staff

or the user directly. The Helpdesk needs to monitor app usage in order to proactively attempt

to identify potential issues. For example, the District or State Helpdesk monitoring reports will

be the first point of contact to get the information about the AWW performance whether

AWWs submitted/updated their reports from last seven days. In-case, the reports are not

being submitted by the workers this may be due to the reason of poor usage of mobile

phones, may be broken phone, a software issue, or something else. In this case, the

Helpdesk can proactively reach out to the concerned Block level Helpdesk, the AWW, or the

AWW‘s supervisor to appropriately identify the issue and provide hands-on support to

overcome the identified issue. The SDA will train State Helpdesk Consultant to monitor and

supervise ICDS-CAS and provide support in documentation.

The manpower who will be deployed at the respective locations i.e. State, District and

Projects are expected to coordinate and execute the activities planned under the POSHAN

ABHIYAN‖ In-fact, Individuals roles are very important in planning and implementation of the

district and block convergence action plans of their respective locations. The key activities

that need to be supported by the manpower would be Incremental learning training, ICT-

RTM interventions, Community mobilization and behavior change communication activities

and similarly other complementary interventions like Jan-Andolan etc. which are being part of

the POSHAN ABHIYAN and also fall under the purview of Women and Child Development

initiatives.




4.8 Placement of manpower at required locations

Manpower needs to be deployed as per the locations mentioned in annexure E.

4.9 Reporting structure The reporting structure for the helpdesk will follow a cascading approach wherein, the Block level

helpdesk would be responsible to the District level helpdesk and the District level helpdesk will be

responsible to the State level helpdesk with respect to reporting and other compliances with respect

to ICT-RTM and its complementary functions. The helpdesk lead at State would be responsible for

un-interrupted implementation of ICT-CAS component in the State. The official would be the single

point of contact for the State Government.

The helpdesk lead at the State level will also be responsible for liaising with the Software

Development Agency (SDA).

4.10 Training& orientation Overview of Training Model

For the successful rollout and implementation of the ICDS-CAS, it is essential that the key

stakeholders work in collaboration and execute their tasks effectively and timely. This is critically

dependent on ensuring that the stakeholders are proficient in using the ICDS-CAS and are aware of

their roles and responsibilities. As far as training is concerned broadly cascading approach is

envisioned wherein, all stakeholders are responsible for their active participation in the training with

100% attendance to avoid degradation at next level. For example, the State helpdesk personnel will

be trained by the Software Development Agency (SDA) and will then further train the District

helpdesk personnel which will train the Block helpdesk personnel. At each level the helpdesk will

also be responsible for training the corresponding State ICDS officials. For the Supervisors and

AWWs, the SDA will train a set of Master trainers who will then undertake training for the

Supervisors and AWWs. All trainers are expected to fulfil the responsibilities detailed below:

a. Execute the trainings as per the schedule assigned by the state team

b. Effectively use the ICDS-CAS modules and use participatory pedagogies to

Make the training more meaningful.

c. Leverage innovative way of utilizing job aids and training materials

d. Lead trainees through the participatory learning process

e. Encourage trainees for raising queries/doubts and make efforts to clear the

features/doubts with all possible ways

f. Act as mentor and facilitator to the trainees

g. Responsible in certifying the trainees after the training schedule

h. Appraise the training skills, knowledge and other technical functions being taught

during the training session.




5. INTRODUCTION: ONE STOP CENTER

i. Provide appropriate feedback to the trainees at each level, there will be a monitoring

body which will ensure the proper organization, conduction and timely completion of

training schedule.

j. The approach, content, sequence, infrastructure and cost heads for trainings is being

detailed out in the guidelines issued by the MoW&CD.

One Stop Centers (OSCs) are intended to support women affected by violence, in private and public

spaces, within the family, community and at the workplace. Women facing physical, sexual,

emotional, psychological and economic abuse, irrespective of age, class, caste, education status,

marital status, race and culture will be facilitated with support and redressal. Aggrieved women

facing any kind of violence due to attempted sexual harassment, sexual assault, domestic violence,

trafficking, honour related crimes, acid attacks or witch-hunting who have reached out or been

referred to the OSC will be provided with specialized services. 1.2 Under this Scheme, in the first

phase, one OSC envisaged to be established in each State/UT to facilitate access to an integrated

range of services including medical, legal, and psychological support. Further, 150 additional

Centers are taken up in second phase during 2016-17 in addition to 36 Centers in the first phase.

Now, 50 additional One Stop Centers each shall be established during the years 2017-18, 2018-19

and 2019-2020. 1.3 The OSCs will be integrated with 181 and other existing help lines. Women

affected by violence and in need of redressal services could be referred to OSC through these help

lines.

OBJECTIVES

The objectives of the Scheme are:

(i) To provide integrated support and assistance to women affected by violence, both in private and

public spaces under one roof.

(ii) To facilitate immediate, emergency and non-emergency access to a range of services including

medical, legal, psychological and counseling support under one roof to fight against any forms of

violence against women.

TARGET GROUP

The OSC will support all women including girls below 18 years of age affected by violence,

irrespective of caste, class, religion, region, sexual orientation or marital status. For girls below 18

years of age, institutions and authorities established under Juvenile Justice (Care and Protection of

Children) Act, 2000 and the Protection of Children from Sexual Offences Act, 2012 will be linked

with the OSC.

Roles and responsibilities -

Centre Administrator – The First Point of Contact

a) The Centre Administrator would be a woman with requisite qualification available at OSC. She will be a residential staff attached to OSC.

b) The Centre Administrator would be in charge of functioning of OSC. She would be the first point of contact with the woman who is accessing OSC.

c) The Centre Administrator would interact with every woman seeking OSC‘s intervention




for addressing violence. d) The Centre Administrator will listen to the grievance, document the case history and

register the case in the online/web-based case management system to generate a Unique Identity Number (UID).

e) The Centre Administrator would be responsible for supervision of each case, taking it to a logical conclusion and later following up with the aggrieved woman.

f) As soon as the complaint is registered, the Centre Administrator will send a text message (SMS/Internet) to the DPO/PO/CDPO/ SHO/ DM/ SP/ DYSP/CMO of the district in which the women is located at the time of accessing OSC.

g) The Centre Administrator would be responsible for coordination with all stakeholders (police station, hospital, legal aid, counselling), registration of cases in the absence of the IT Staff.

h) The Centre Administrator will consolidate a list of agencies/individuals providing/willing to provide legal/medical/psycho-social counselling services at OSC.

i) The Centre Administrator will coordinate with CBOs specialized in addressing violence against women, Gender Cells, Women‘s Study Centers at Universities to seek technical inputs in terms of training and capacity building of women affected by violence.

j) The Centre Administrator will monitor the functioning of OSC, (including the work of the staff), facilitate capacity building, guide and support the 7 team of caregivers.

k) The Centre Administrator would approve the quarterly report prepared by the IT Staff to be submitted to the Management Committee (MC) through Implementing Agency (IA).

l) The Centre Administrator would also document the case studies/success stories as per the prescribed format.

m) The Quarterly Report has to be submitted 15 days prior to the end of each Quarter. n) The Centre Administrator will meet the MC on a monthly basis for guidance, support. o) The footage of the CCTV would be under the vigilance of the Centre Administrator. p) The Centre Administrators can design their own feedback forms for the purpose of

Social Audit.

Case Worker

Case Workers will work in shifts to provide 24 hour service at OSC.

a) She will provide assistance and support to the Centre Administrator in facilitating services to women accessing OSC.

b) She will intervene in cases of VAW and will take them to their logical conclusion. c) She will be responsible for other work as assigned by the Centre Administrator

Police Facilitation Officer (PFO)

a) The Police Facilitation Officer will help the aggrieved women in initiating appropriate police proceedings against the perpetrators. In case a woman affected by violence is denied lodging of FIR/Complaint or any other assistance at the police station, the Police Facilitation Officer would help expedite the process and in special cases flag the issue to the Superintendent of Police and other relevant authorities.

b) In case the denial to initiate proceedings relates to the commission of offences punishable u/s 326A, 326B, 354, 354B, 370, 370A, 376, 376A, 376B, 376C, 376D, 376E or 509 IPC, he/she will initiate proceedings under section 166A IPC against the accused police officials.

c) The Police Facilitation Officer would advise on which laws are to be invoked for issues related to violence against women.

d) She/he will ensure that the women affected by violence are not further harassed. e) In case the aggrieved woman is unable to go to the Police Station for lodging her

complaint/FIR, the Police Facilitation Officer will ensure the recording of information from her home/ OSC /hospital after obtaining due permissions.

f) She/he would facilitate recording of women‘s statement under section 161 and 164 CrPC through audio-video electronic means or otherwise.




Para Legal Personnel/ Lawyer

a) She/he will inform and orient the woman about her legal rights and help/guide the woman to initiate legal proceedings against the abuse/violence suffered, if she is willing to do so.

b) She/he will coordinate/liaise with the Public Prosecutor or the SLSA/DLSA Lawyer, to support the woman even after her case has been filed in court as well as to ensure there is follow-up of the case to its logical conclusion.

c) She/he will simplify legal procedures for the affected women and advocate for her exemption from court hearings.

d) She/he will facilitate speedy and hassle free police and court proceedings through the employment of video conferencing facility for the recording of statement of women affected by violence.

Para Medical Personnel

a) Para Medical Personnel will work in shifts to provide 24 hour service at OSC. b) She will provide first aid and immediate life-saving medical assistance to the aggrieved

woman until she reaches the hospital. c) She will accompany the woman affected by violence to the Hospital. In cases of women

affected by sexual violence, she will ensure strict compliance of the protocols developed by MoHFW to conduct forensic examination and other tests by the Doctors.

d) She will help in drafting the medical case history of the women affected by violence.

Counsellor

a) She will provide psychological counselling and guidance to the woman affected by violence and support in referral services that may be deemed fit for the women affected by violence based on her needs.

b) She will help draft the case history of the women affected by violence

IT Staff

a) IT Staff will work in shifts to provide 24 hour service at OSC. b) The IT Staff would generate the Unique ID of the women affected by violence through

web based software. c) She/he would document the case history as provided by the Centre Administrator,

Counsellor, Paramedic, Lawyer and Police Facilitation Officer and record proceedings for case management as well as develop the web based data, help in video conferencing, data entry operations etc.

d) She/he would be responsible for keeping record of CCTV footage at OSC. e) She/he would follow strict proceedings to maintain privacy with regard to data generated

and will ensure that name and other details of aggrieved women remain confidential in each step of case history documentation.

f) She/he will assist the police facilitation officer/counsellor/ Para Medical Personnel/ Para Legal Personnel to document the case history.

g) She/he would draft the monthly/quarterly report based on the MIS, web based data collection which would be approved at the level of the Centre Administrator for submission to the Management Committee.

Multi- purpose Helper

a) Multi- purpose Helper will work in shifts to provide 24 hour service at OSC. b) She would be responsible for maintaining hygiene and sanitation at OSC. c) It would be her responsibility to clean the toilets (daily at such frequency which keeps it

clean all the time), dispose the garbage, change the bed sheets, pillow covers (weekly) of shelter room.

d) She will offer water to the visitors, maintain visitor register, provide information on legal aid/ police/ medical assistance sheet to the women,

e) She will provide basic Kit containing soap, comb, shampoo, sanitary pad, tooth brush, tooth paste, diapers (in case of infants) and sewing kit to the woman who is availing the




facility of temporary shelter at OSC. f) She will help any other staff with referrals and do such other ancillary work as requested

by the Centre Administrator.

Security Guard/ Night Guard

a) Security Guard/Night Guard will work in shifts to provide 24 hour service at OSC. b) The Security Guard/ Night Guard would be responsible for the overall security of OSC. c) She/he would be responsible for safety of all capital assets, furniture and equipment at

OSC.

Human Resource at OSC: The outsourcing agency should have valid/ relevant experience in

dealing with issues related to gender issues, women survivors of violence, sexual assault and

violence against women to entrust day-to-day operations. Appoint/Recruit/Select empanelled

agencies/individuals to provide legal counselling /Medical aid/psycho-social counselling. Ensure

periodic training of OSC staff including that of new members, officials/stakeholders concerned with

OSC operations such as DWCD official, DPOs, etc.

For smooth functioning of the One Stop Centre, the State Government will outsource the manpower

to carry out activities required for functioning of Centre such as centre administrator, case worker,

dispatch rider, legal assistance, medical assistance, counselling, IT, MIS operator, multipurpose and

security, etc. The service of case worker, medical assistance, multipurpose helper, IT staff and

security should be outsourced on shift basis to provide the service round the clock..

6. Others

The payment to the deployed manpower to be made on the first working day of the next

month. Bidder to ensure all compensation and benefits related processes are handled smoothly.

Further to ensure that statutory and regulatory compliances, including Taxes are adhered to

consistently manage all necessary statutory requirements related to joining and relieving of

candidates. The bidder shall adhere all the necessary accounting and administrative processes

involved in this assignment for the engagement of the manpower. If the Department of WCD is not

satisfied with the performance of any of the Consultant being engaged for the purpose it may ask

the bidder to replace the particular Consultant that shall be adhered too in the agreed timelines.

If the deployed manpower are required to travel for official purpose, the travelling & incidental

charges will be reimbursed directly to the Consultant, according to the approved norms issued by

the Department of Women and child Development Govt. of Madhya Pradesh

The bidder shall use the web based HR Management to streamline HR processes and

provide the services of the following HRIS modules to its employees:

1. Employee Information Portal

2. Leave & Attendance

3. Employee Separation

4. Compensation and Benefits

7. Compulsory core




The agency would require submitting regular and updated MIS to the department of Women

and Child Development GoMP to keep the greater transparency and effective tracking of the

services being provided.

The Department of Women and Child Development GoMP would not be the part of the

selection process. State and district level positions interviews are to be held at Bhopal. Block

and project level positions interviews are to be held in the respective divisional headquarters.

Agency should provide a minimum of 3 CVs for each positions meeting the required criteria.

This means that for 30 vacancies, they would provide 90 CV‘s. The Deployed manpower

should be available on all working days as per the State (M.P.) Govt. Calendar. The

Consultants will be eligible for 15 paid leaves per year.

Agency shall take a group accident insurance policy for all the Consultants engaged under

the contract which will be reimbursed by the Department of Women and Child Development

GoMP on submission of the actual supporting/bills by the agency.

The agency will provide an undertaking for conducting the background check of all the

Consultants engaged in the contract with the agency.




8. BIDDER Eligibility / Qualifying Criteria

Qualifying criteria for the selection of Agency for the Supply of Manpower:

a. The Bidder should be a legally registered entity in India since last 5 (Five) years.

Incorporation/Registration certificate along with MoA/Bylaws (or similar legal document)

should be furnished as documentary proof. A Consortium/ Joint Venture are not allowed

b. The Bidder should be an entity providing Manpower outsourcing services in IT/ITeS activities

since last 3 years, as on date of proposal submission. Entity Profile along with documentary

proof for years of existence should be furnished with the proposal.

c. The bidder should have minimum average annual turnover from the manpower outsourcing

services of Rs. 35 crores in last 3 years (F/Y 15-16, 16-17& 17-18). As documentary proof,

Audited Balance Sheet & Profit & Loss A/c along with CA Certificate mentioning the turnover

from similar assignments is to be submitted. In case of unavailability of audited statements

for the year 2017-2018, CA certificate of provisional figures should be furnished.

d. The Bidder should have experience of running, at least any one of the following, in last

five years for any Central/ State Government/ Government Corporation/ PSU or reputed

private organization. Copy of Work Orders/ PO should be furnished as documentary proof.

At least three similar projects of providing minimum 400 IT related Skilled Resources

in each project spread over at least 5cities.

At least two similar projects of providing minimum 600 IT related Skilled Resources


At least one similar projects of providing minimum 1200 IT related Skilled Resources


e. The bidder should have prior experience of at least 2 assignments in deployment of experts

for SLTC / CLTC / PMU / PMC to Government of India / State Governments/ Government

Corporation/ PSU. Copies of Work orders or other document shall be attached.

f. The Bidder should have a local support office at Bhopal and should provide the supporting

documents for the same. If the Bidder does not have any local support office at the time of

bidding, then he must submit an undertaking on his letter head that if selected he shall open

a local support office at Bhopal within 3 weeks from the date of award of contract.

g. The bidder should not have been blacklisted by the Central / State Government in India, or

any entity controlled by them, from participating in any project at current date.

h. The bidder must have valid GST registration certificate, EPF Registration & ESIC

Registration as on the date of submission of bid, copy of certificates/ relevant documents

should be submitted along with the bid.




Section: 2 Terms and Conditions

9. Submission of Bid

10. Period of Validity of proposal

i. The bidder should, have minimum of 500 employees of profiles similar to our Job

Descriptions (Section 3) hired on its payrolls for other organizations as on the date of bid

submission. Any documentary proof available (like PF/ESIC challans or similar documents)

to this effect would have to be submitted as part of technical bid in the attached format as per

Annexure ‗D‘

The bidder is responsible for registration on the e-procurement portal (www.mpeproc.gov.in) at their

own cost. The bidders are advised to go through the e-procurement guidelines and instructions, as

provided on the e-procurement website, and in case of any difficulty related to e-procurement

process, may contact the helpline number. The Bidder shall submit the proposals online as

described below

a) Proposal that are incomplete or not in prescribed format may be rejected.

b) The Technical and Financial proposal should be submitted only through the e- procurement Portal.

c) Technical Proposal - Scanned copies in PDF file format, signed on each page, be as per the Technical Proposal format provided in Annexure A: Technical Proposal Formats

d) Financial Proposal –submitted as per online submission process.

e) Conditional proposals shall not be accepted on any ground and shall be rejected

straightway. If any clarification is required, the same should be obtained before submission of the bids.

f) Bidders are advised to upload the proposals well before time to avoid last minute delays. After the due date proposals will not be accepted and shall be treated none qualified.

g) The bid has to be submitted only through online through (www.mpeproc.gov.in) website. No

physical submission of bids would be acceptable.

h) The bids should be submitted so as to reach by the date & time mentioned aforesaid in

Table A.

The Proposals submitted by bidders shall be valid for a period of ―180 days‖ from the date of

submission of the bid. On completion of the validity period (180 days), in case required, The

Commissioner, Department of Women and Child Development GoMP would solicit the bidder‘s




12. AMENDMENTS OF RFP

13. LANGUGAE OF PROPOSAL

14. CURRENCY OF PROPOSAL AND PAYMENT

15. TECHNICAL BID (Online Submission)

11. PERIOD OF CONTRACT

consent to an extension of the period of validity. The request and the responses thereto shall be

made in writing by post or email.

The contract period is for 3 years from the date of signing of an Agreement. The contract shall be

offered for State, District, and Project level locations (Annexure E). In case, the number of locations

increases or additional project comes up during the contract period, the bidder shall have to provide

the additional manpower at the same quoted price as offered in Financial Bid at all the required

locations. If the department is satisfied with the performance of the agency, the contract can be

extended for a further period of two year provided necessary approval from MoW&CD is received by

the Department of Women and Child Development GoMP.

In such a scenario, the department may at its discretion increase the honorarium of the deployed

manpower in accordance with the guideline received from MoW&CD and considering the approved

norms of increments in context to GoMP

At any time prior to the deadline for submission of Proposal, The Department of Women and Child

Development GoMP may amend the RFP documents by issuing suitable Corrigendum. Any

corrigendum issued in this regard shall be uploaded on the official website of the Department of

Women and Child Development GoMP and also at: (mpeproc.gov.in). The vendor will be given

reasonable time so that the bidders can take corrigendum into account in preparing their Proposals,

the Department shall extend (if necessary), the deadline for submission of Proposals.

The Proposal, all correspondence and documents related to the Proposal exchanged by the bidder

and the Department should be in English. Supporting documents and printed literature furnished by

the bidder in case, provided in any language other than English they are accompanied by an

accurate translation of the relevant passages in English or Hindi language. Supporting material,

which is not translated in English/Hindi, will not be considered for evaluation.

The currency (ies) of the Proposal offer and the payments made (commercial transactions) shall be

in Indian Rupees (INR).

The PDF file should be titled as ―Technical Bid RFP-Selection of Agency for Hiring Manpower

for the Commissioner, Department of Women and Child Development GoMP” should contain

Technical Proposal.The points mentioned in eligibility criteria should be supported by relevant




16. FINANCIAL BID

17 . CLARIFICATION BID

18. PAYMENT TERMS

documents such as work order, scope of work, certificate from client etc. in accordance to the

required criteria for participation in the bid document.

1. Technical bid Form as per Annexure A

2. Qualification of Bidder as detailed in Annexure B (Bidder‘s Profile along with documentary

evidence of services offered and all relevant enclosures.)

3. Copy of Power of Attorney/ Board Resolution authorizing the person for signing the bid

documents.

4. Any additional information that the bidder may think fit but not included elsewhere in the

proposal, which will help the Competent Authority to assess the capabilities of the Agency.

Note: The Technical Proposal shall not include any financial bid information.

The digitally signed Excel file titled as “Financial Bid RFP-Selection of Agency for Hiring

Manpower for The Commissioner, Department of Women and Child Development GoMP” has

to be uploaded electronically on e-Procurement Portal at: (www.mpeproc.gov.in)and shall be in

accordance to Annexure C. Bidders would be required to download the Financial Bid Excel Sheet

from the portal and after filling the same, it would be required to be uploaded on the portal under

‗Financial Bid‘ section only within the given time frame.

After opening the Technical Bid and verifying the eligibility criteria, The Commissioner,

Department of Women and Child Development GoMP” shall notify the eligible Bidders indicating

the date, time and place for financial bid opening. The Financial Bid of technically qualified Bidders

shall be opened in the presence of Bidders who choose to attend.

The Financial Bid should be submitted strictly in the format given by The Commissioner,

Department of Women and Child Development GoMP” as Annexure C”of this document and

should not have any deviations, restrictive statements, etc. therein. Otherwise, such bids are liable

to be rejected at the sole discretion of the competent authority in this case, The Commissioner,

Department of Women and Child Development GoMP”. If any calculation error is found in the

Financial Bid that would be corrected by competent authority nominated by the Commissioner,

Department of Women and Child Development GoMP” and if any difference in the figures or

words is found, then the values in words shall prevail.

During the evaluation of bids, if requiredThe Commissioner, Department of Women and Child

Development GoMP” or by the authorized officer by the Commissioner WCD may seek

clarification(s) of the bid from thebidder via email / post / in person. If required clarification is not

received in the specified time limit,The Commissioner, Department of Women and Child

Development GoMP”will have right to reject the bid out rightly.




19. CONFIDENTIALITY

The Service Provider can raise claim on monthly basis according to the number of manpower

deployed in the particular locations mentioned in the document such as State, Districts, Blocks and

Projects. The Commissioner, Department of Women and Child Development GoMP” will

release the payment for the man power of Poshan Abhiyan and respective District Collectors will

release the payment for the man power of one stop center to the service provider within 30 days or

earlier of their claim after acceptance of monthly deliverables. All claims will be submitted to

following address:

Name of the scheme Claims to be submitted

Poshan Abhiyan Respective Collectors of all 51 Districts List and address of the Collector Office is attached.

One Stop Center Respective Collectors of all 51 Districts List and address of the Collector Office is attached.

Payment Terms:-

1. The payment shall be made against the monthly invoice to be raised by the successful

bidder.

2. The payment shall be made subject to deduction of applicable taxes.

3. Upon successful deployment of selected candidate, while raising the invoice, successful

bidder has to enclose a copy of PF & ESIC (if applicable) challans, without which, the

payment would not be processed. Further, the copies of TDS/Professional tax paid if any

shall also be enclosed with the Invoices.

4. Payment would comprise of the monthly Honorarium/fees paid to the number of manpower

deployed and the corresponding percentage as quoted in the Financial Bid by the successful

bidder.

5. The payment shall be made only for the number of days the Consultants were actually

available/present.

The RFP contains information proprietary to WCD. The Commissioner, Department of

Women and Child Development GoMP” requires the recipients of this RFP to maintain its

contents in the same confidence as their own confidential information and refrain from

reproducing it in whole or in part without the written permission of The Commissioner,

Department of Women and Child Development GoMP”.

The Commissioner, Department of Women and Child Development GoMP” will not

return the bids/responses to the RFP received. The information provided by the bidder/s will

be held in confidence and will be used for the sole purpose of evaluation of bids. Neither party shall, without the prior written approval of the other party, disclose the other

Party’s designated confidential information, and shall take all necessary steps to ensure that its

employees, agents and sub-Service Providers do not disclose the other party’s confidential

information. The confidentiality obligation of Women and Child Development GoMP and

Service Provider shall continue for one (1) year after the expiry/ termination of this

Agreement.




21. DoW&CD GoMP RESERVES THE RIGHT TO THE FOLLOWING

22. OTHER INSTRUCTIONS

20. TIME SCHEDULE

The entire assignment has to be completed within a period as mentioned below:

Activity Duration

Signing of Agreement with successful bidder T1

Submission of CV‘s T2=T1 +15 Days

Interviews Conduction T3=T2 +10 Days

Placing of the Manpower at State, District, and Project offices. T4=T3+30 days

Induction of the engaged Consultants T1 + 55 days

Start of work by the deployed Consultants at their respective assigned

locations.

T1+ 60 days

Within two weeks of a signingan agreement, the agency would provide at least 3 CVs for each

position. The Commissioner, Department of Women and Child Development GoMP” or by any

other authorized officer by the Commissioner will provide formal go-ahead for the conduction

of an interview within ten working days after the receipt of the CVs from the agency.

Reject any or all proposals received in response to the RFP without giving any reason

whatsoever.

Waive or change any formalities, irregularities, or inconsistencies in proposal format delivery.

Extend the time for submission of proposal.

Modify the RFP document, by an amendment/ corrigendum that would be published on the

official website of the Department of Women and Child Development GoMP” AND at:

(www.mpeproc.gov.in)

Independently ascertain information from other organizations to which bidder has already

extended a service for similar assignments.

If the Service provider is not proceeding in accordance with the terms of contract the

department shall serve a written notice in this regard. If the department is not satisfied with

the response from the Service Provider, the Department may terminate the services of the

Service Provider.

The successful bidder should treat all data and information about The Commissioner,

Department of Women and Child Development GoMP” obtained in the execution of the

proposed assignment as confidential, hold it in strict confidence and should not reveal such

data/information to any other party without the prior written approval of The Commissioner,

Department of Women and Child Development GoMP.

The proposal should be submitted strictly in the format provided in this RFP document and

should be signed by the authorized signatory with seal of the Company.

http://www.mpeproc/




23. DISQUALIFICATION

24. MODIFICATION, SUBSTITUTION & WITHDRAWAL OF PROPOSAL

25. LIQUIDATED DAMAGES

Bidders responding to the bids with their proposals shall be considered as a token of acceptance

of RFP terms & conditions mentioned in the bid document.

The proposal should be free of overwriting/ corrections/ alterations.

The proposals should be signed by the authorized representative/s of the bidder.

The proposal submitted by a bidder is liable to be disqualified if:

Not submitted in accordance with this document.

During validity of the bid or its extended period, if any, the bidder increases his quoted prices.

Bid received in incomplete form or not accompanied by bid security amount

Bid received after due date and time.

Bid not accompanied by all requisite documents.

Awardee of the contract qualifies the letter of acceptance of the contract with the conditions

mentioned.

Bidder fails to enter into a contract within 15 days of the date of notice of the award of tender

or within such extended period, as may be specified by The Commissioner, Department of

Women and Child Development GoMP”.

Bidders may specifically note that while processing the tender documents, if it comes to our

knowledge expressly or implied, that a bidder has intended to form a cartel resulting in delay

/holding up the processing of tender then the bidders so involved are liable to be disqualified for this

contract as well as for a further period of two years from participation in any of the tenders floated by

The Commissioner, Department of Women and Child Development GoMP”.

It is also clarified that if need arises The Commissioner, Department of Women and Child

Development GoMP” would go in for appointment of outside party(s) to undertake the work under

the captioned tender. In case, any party submits multiple bids or if common interests are found in

two or more Bidders, then such Bidders are likely to be disqualified, unless additional bids / bidders

are withdrawn immediately upon noticing such things.

At any time prior to the deadline for submission of bids, The Commissioner, Department of

Women and Child Development GoMP” for any reason, whether at its own initiative or in

response to a clarification requested by a prospective bidder, may modify the bid documents by

amendment. Any such communication shall be posted on website and bidders are requested to visit

the official website of Department of Women and Child Development GoMP” (e-procurement) for

updates, modification and withdrawal of Offers.

No proposal may be modified or substituted subsequent to the deadline for submission of proposal.

No proposal may be withdrawn in the interval between the deadline for submission of proposals

andthe expiration of the period of proposal validity specified by the bidder on the Proposal Form.




26. EVALUATION CRITERIA

27. EARNEST MONEY DEPOSIT (EMD)

In case the successful bidder encounters conditions that are likely to affect the timely delivery of the

systems and performance of Services during the performance of the Contract, they shall promptly

notify The Commissioner, Department of Women and Child Development GoMP” in writing of

the fact of the delay, it‘s likely duration and its cause(s) with justification. As soon as practicable after

receipt of the successful bidder notice, The Commissioner, Department of Women and Child

Development GoMP” shall evaluate the situation and may, at its discretion, extend the Successful

bidder time for performance with or without liquidated damages.

Except as provided above, a delay by the successful bidder in the performance of its delivery

obligations shall render the successful bidder liable to the imposition of liquidated damages pursuant

to conditions of Contract. The bidder shall indemnify The Commissioner, Department of Women

and Child Development GoMP” in case any of the Manpower s engaged in the contract by them

damages the equipment, assets etc. Further, without prejudice to its other remedies under the

Contract the contract can be terminated by The Commissioner, Department of Women and Child

Development GoMP” and the Performance Bank Guarantee can be forfeited.

Lowest bid (L1) shall be the method to evaluate financial bids

Only those bidders who qualify as per the Eligibility criteria and technical evaluation will be qualify

for the financial evaluation process.

The Bidder shall furnish, as part of its bid, a refundable EMD of INR 70,00,000/-(Rupees Seventy

Lakhs only) through Bank Guarantee/ Demand Draft. The BG/ demand draft should be drawn on a

nationalized / scheduled bank valid for minimum 180 days (80 days in case of DD) in favour of The

Commissioner, Department of Women and Child Development GoMP” Bhopal‖ payable at

Bhopal. The original BG or DD shall be submitted before the opening of technical bids.

In case of bidder‘s representative is willing to participate in bid opening process, it is advised to bring

original EMD DD/BG 30 minutes before opening of bid and submit the same directly to Tender

Opening Committee offline.

The bid will be disqualified if the EMD is not submitted within the stipulated timeline as mention in

Table A. Unsuccessful bidder‘s EMD will be released as promptly as possible, but not later than 120

days after the award of the contract to the successful bidder.

The EMD may be forfeited in following cases:

1. If a bidder withdraws his bid or increases his quoted prices during the period of bid

validity or its extended period, if any; or

2. In the case of a successful bidder, if it fails within the specified time limit to sign an

Agreement




28. PERFORMANCE SECURITY

29. SERVICE LEVEL AGREEMENT (SLA)

The Bidder shall at his own expense, deposit with The Commissioner, Department of Women

and Child Development GoMP” within Fifteen (15) working days of the date of notice of award

(LOI) or prior to signing of the contract, whichever is earlier, an unconditional and irrevocable

Performance Bank Guarantee (PBG) from a Scheduled/nationalized Bank of a value equivalent to

10% of the Contract Value, acceptable to department, payable on demand, for the due performance

and fulfilment of the contract by the successful bidder.

The Commissioner, Department of Women and Child Development GoMP” may, without

prejudice to any other remedy for breach of contract, by written 7 days‘ notice of default sent to the

Successful Bidder, terminate the Contract in whole or part.

If the Successful Bidder fails to deliver any or all of the systems within the period(s) specified inthe

Contract, or within any extension thereof granted by the Purchaser pursuant to conditions of contract

clause or if the Successful Bidder fails to perform any other obligation(s) under the Contract.

In the event that The Commissioner, Department of Women and Child Development GoMP”

terminates the Contract in whole or in part, pursuant to the conditions of contract clause, it may

procure, upon such terms and in such manner, as it deems appropriate, systems or services similar

to those undelivered, and the Successful Bidder shall be liable to pay The Commissioner,

Department of Women and Child Development GoMP”for any excess costs for such similar

systems or services. However, the Successful Bidder shall continue the performance of the Contract

to the extent not terminated.

Penalty for the delay in deployment of Resources and Start of work:- Subject to conditions of contract if the successful bidder fails to commence the activities within the

time period as mentioned in Time Schedule (clause no 17) of the bid document, competent authority

in this case The Commissioner, Department of Women and Child Development GoMP” shall

without prejudice to its other remedies under the contract may levy following penalties:-

a. Deployment Penalties

SN Parameter SLA Penalty

1 First time deployment of all the required Manpower after the agreement is signed.

Deploy all the required Manpower at all the locations specified in Annexure ‗E‘ within the timelines mentioned in clause 17.

Penaltyof Rs.200/- per day per person if the required Manpower/Individual not being deployed as per agreement within the timelines.

Note:-If the delay is beyond the timelines as per clause 17, and no extension of time is given by the

department, the contract may be terminated by department and the entire Performance Bank

Guarantee will be forfeited. It is clarified here that if the delay in deployment of resources is on the

request of the department then, no penalty shall be imposed on the bidder for that time period.




30. FORCE MAJEURE

b. Operational Penalties:-

S/l Parameter SLA Penalty

1 Shortfall of

attendance of the

individual s

deployed at

various locations

If the individual manpower is

absent for 3consecutive working

days without any prior notice &

approval.

Penalty of Rs. 200 per day per

resource absent, starting from the

3rd day onwards up to 2 weeks.

2 (a) Replacement

Of engaged

Manpower/Individu

als

The manpower/individuals initially

engaged are not to be replaced

during the tenure of the project. In

case Manpower/Individuals are

replaced, penalties will apply. (In

case without prior intimation to the

Department)

Monthly replacements upto 5% of

total Manpower deployed –

penalty is NIL

Monthly replacements beyond 5%

- Penalty of Rs. 1000/- per

Manpower shall apply beyond 5%

Manpower replacement.

2 (b) Inability to Provide/

deploy human

resources

At-least one person/manpower

should be available on a full time

basis at all times. In case no

manpower is made available by

Agency for a period of more than

2 weeks at a given location/

position, penalties will apply.

Penalty of Rs. 500/- per day per

resource absent/ not deployed

starting from the 3rd week

onwards.

Note: The penalties, if applicable, shall be deducted from the monthly payment against the

invoices of the agency. The maximum ‗operational penalty‘ that can be deducted from the

monthly invoice would be 20% of the ‗monthly service fees‘ (i.e. row Y of the financial bid).

Further, in case the value of total monthly ‗operational penalties‘, is 20% or more of the

monthly service fees for 2 consecutive months, the contract may be terminated and the

performance guarantee may be forfeited.

Notwithstanding the provisions of conditions of contract the Successful Bidder shall not be liable for

forfeiture of its performance security, liquidated damages or termination for default, if and to the

extent that, its‘ delay in performance or other failure to perform its obligations under the Contract is

the result of an event of Force Majeure.

For purpose of this Clause, Force Majeure means an event beyond the control of the Successful

Bidder and not involving the Successful Bidder‘s fault or negligence and not foreseeable. Such

events may include, but are not limited to, acts of The Commissioner, Department of Women and

Child Development GoMP” either in its sovereign or contractual capacity, wars or revolutions, fires,

floods, epidemics, quarantine restrictions and freight embargoes.

If a Force Majeure situation arises the Successful Bidder shall promptly notify The Commissioner,

Department of Women and Child Development GoMP” in writing of such conditions and the




31. TERMINATION FOR INSOLVENCY

32. TERMINATION OF CONVENIENCE

33. DISPUTES AND ARBITRATION

cause thereof. Unless otherwise directed by The Commissioner, Department of Women and

Child Development GoMP”in writing, the Successful Bidder shall continue to perform its

obligations under the Contract as far as is reasonably practical, and shall seek all reasonable

alternative means for performance not prevented by the Force Majeure event.

The Commissioner, Department of Women and Child Development GoMP”may at any time

terminate the Contract by giving written notice to the Successful Bidder, if the successful bidder

becomes bankrupt or otherwise insolvent. In this event termination will be without compensation to

the Successful Bidder, provided that such termination will not prejudice or affect any right of action

or remedy, which has accrued or will accrue thereafter to COMPETENT AUTHORITY.

Department of Women and Child Development GoMP, by giving at least 60 days written

notice to the Successful Bidder may terminate the Contract, in whole or in part, at any time

for its convenience. The notice of termination shall specify that termination is for Department

of Women and Child Development GoMP convenience, the extent to which performance of

the Successful Bidder under the Contract is terminated, and the date upon which such

termination becomes effective. However any undisputed payment to the invoices of the task

accomplished by successful bidder would be paid by Department of Women and Child

Development GoMP.

If any dispute of any kind whatsoever shall arise between The Commissioner, Department of

Women and Child Development GoMP”and the Successful Bidder inconnection with or arising out

of the Contract, including without prejudice to the generality ofthe foregoing, any question regarding

its existence, validity, or termination, the parties shallseek to resolve any such dispute or difference

by mutual consultation. If the parties fail toresolve such a dispute or difference by mutual

consultation, the dispute shall be settled through a process of arbitration as defined in the provisions

of the Madhya Pradesh Madhyastam Adhikaran Adhiniyam, 1983and the award made there

under shall be final and binding upon the parties hereto, subject to legal remedies available under

the law. The Arbitration proceedings will be held at Bhopal, Madhya Pradesh, India.




Section 3. JOB DESCRIPTION /POSITIONS under Poshan Abhiyan

Table: - B

Table: - C

Consolidated

Remuneration

Essential Qualification and

Experience

Desirable Scope of Work

Consultant (Planning, Monitoring & Evaluation)

Rs. 60,000/- per

month.

Annual increase @

3% of

remuneration may

be granted, subject

to performance of

the Consultant.

PG degree/diploma in Management/

Computer Applications/Computer

Science or B. Tech/BE in

IT/Computer Engineering or PG in

Science with formal training on

IT/computer with at least 55%

marks.

At least 3 years experience in

IT/ICT Systems implementation and analysis.

Project management experience.

Extensive experience in development and

implementation of web-based applications and mobile

applications and demonstrated knowledge and proficiency in M&E methodologies

5 years of experience in

IT system implementation and

analysis. Experience in managing

large scale technology implementation in

Government. Experience of working

with Government/Government

organizations. Experience in

implementation of mobile technology for

community health or nutrition (m-Health) programs.

Knowledge of statistical

software packages (e.g. SPSS, STATA, etc.)

1. Design a project plan detailing various activities to be

performed along for the implementation of Information and Communication Technology enabled Real Time

Monitoring (ICT-RTM) of ICDS with completion dates for the same;

2. Prepare periodic progress reports detailing tasks

completed and issues/ escalations/ risks; 3. Assist the Nodal Officer in overseeing the on-time

completion of activities of the Procurement, Operations, Training, Publicity, Recruitment, etc.;

4. Coordination with the State Department of Women and

Child Development/Social Welfare, SPMU team, training institutes, State Skill Development Mission, State IT

Mission and relevant Development partners for effective implementation of ICT-RTM;

5. Follow-up and facilitate necessary assistance to ensure

that the Mission plan is implemented in project districts in a timely manner;

6. Facilitate dissemination of relevant guidelines, reporting formats, training manuals and other documents

relevant to the Mission, developed by the NNRC-CPMU,

SN Positions No of Position

Level of Posting

Fixed Consolidated Remuneration

(in Rs. Per Man-Month)

1 State Consultant Planning, Monitoring and Evaluation

1

SPMU

(State

Level)

60,000/-

2 Consultant Health & Nutrition 1 60,000/-

3 Consultant Financial management 1 60,000/

4 Consultant Capacity Building & BCC 1 60,000/

5 Consultant Procurement 1 60,000/

6 Accountant 5 30,000/

7 Project Associate 5 25,000/

8 Secretarial Assistant/DEO 2 15,000/

9 Office Messenger/Peon 2 8,000/

10 District Coordinator 51 District

Level

30,000/

11 District Project Assistant 51 18,000/

12 Block Coordinator 453 ICDS

Project

Level

20,000/

13 Block Project Assistant 453 15,000/

Total 1027




Consolidated

Remuneration


Experience


Excellent oral and written

communication skills in English and conversant in local

language. Good computer skills.

Knowledge of project

management techniques.

at the state, district and sub-district level.

7. Develop a program evaluation framework to identify areas for improvement;

8. Ensure data for indicators on implementation within the results monitoring framework of the project is updated every six months and made available to MWCD;

9. Support documentation and dissemination of best practices on ICT-RTM in the Mission and facilitate cross

learning on the same across districts; 10. Support the Director and Joint Project Coordinators in

the preparation of quarterly and annual progress

reports; 11. Develop processes for the smooth functioning of ICT-

RTM, like, transfer of devices in case AWWs quit/new AWWs join etc.

12. Assist the Director in obtaining necessary approvals,

inputs and feedback on implementation, monitoring and evaluation of related activities.

13. Periodically share progress reports detailing tasks completed and issues/ escalations/ risks related to the implementation of ICT-RTM with relevant counterparts

at the MWCD and collate and provide relevant information as and when required by the MWCD.

14. Monitor and liaison with the State, District and Block Helpdesk to ensure technical support issues are

addressed satisfactorily and promptly and that issues are being properly triaged.

15. Guide and support State, District and Block level

officials in the usage of ICT-RTM in a timely manner, with quality.

16. Any other activity, identified by the Director in-charge of Mission, as relevant to the Mission.

Consultant (Health & Nutrition)

Rs. 60,000/- per

month.

Annual increase @

3% of

remuneration may

be granted, subject

to performance of

the Consultant.

PG degree in Nutrition/ Public

Health/ Social Sciences/ Rural

Development Community

Medicine with at least 55%

marks


planning, implementation and

monitoring of child and women nutrition programmes.

For applicants with PhD (in

nutrition related subjects), 3

years of doctoral time would be counted as 3 years of experience.

Expertise in MS Office including Word, Excel and PowerPoint.

Good understanding of

decentralized planning and supportive supervision.


communication skills in English and ability to converse in local

language.

5 years of experience of

working in nutrition/ public health/ social

development programmes. Experience of working

with Government/ Government

organizations/ inter-organizations.

In-depth knowledge of key nutrition issues and

nutrition programmes. Knowledge of project

management techniques.

1. Provide technical leadership and facilitate designing of

nutrition related activities and pilots to be implemented in the Mission.

2. Provide managerial leadership and facilitate development of annual Mission’s work plans.

3. Facilitate implementation of all nutrition related

activities in the Mission, including multi-sectoral nutrition actions.

4. Provide necessary assistance to ensure that plans are implemented in a timely manner to achieve the agreed milestones of the Disbursement Linked

Indicato₹ 5. Facilitate the dissemination of relevant guidelines,

reporting formats and documents relevant to the Mission, developed by MWCD, at the state, district and sub-district levels.

6. Ensure data for the results monitoring framework of the project is updated every six months and made

available to the MWCD. 7. Monitor and review progress of all project

interventions and indicators of the results monitoring framework, identify bottle necks in achievement/reporting of results and facilitate

supportive action to resolve these. 8. Ensure availability of state approved project related

documentation on the website of DWCD. 9. Facilitate verification of achievement of milestones of

Disbursement Linked Indicators by the Independent

Verification Agency. 10. Identify emerging needs from the Mission and

facilitate action through Director in-charge of Mission. 11. Support the Director in facilitating meetings with

technical expert committees, relevant line

departments such as, Departments of Health and Family Welfare, Rural Development, Social Welfare,

Agriculture, Horticulture, Food Processing etc. and other stakeholders on nutrition & multi-sectoral

issues. 12. Support documentation and dissemination of best

practices in the Mission and facilitate cross learning on

the same across districts. 13. Monitor and review progress of all nutrition related

Mission activities and indicators, identify areas and districts in need of support and take follow up




Consolidated

Remuneration


Experience


supportive action as required.

14. Support preparation of quarterly and annual project progress reports.

15. Liaison and coordinate with external stakeholders. 16. Any other activity, identified by the Director, as

relevant to the Mission.

Consultant (Financial Management)

Rs. 60,000/- per

month.

Annual increase @

3% of

remuneration may

be granted, subject

to performance of

the Consultant.

CA/ CS/ CMA (CWA) or MBA (Finance) from reputed institute

with at least 55% marks.

At least 3 years qualification experience out of which 1 year

should be in Government/ PSU/ international agencies.

Exposure to budgeting, audit and

treasury functions. Knowledge of state budgetary,

treasury and finance rules. Expertise in MS Office including

Word, Excel and Power Point.

Or

Government employees retired as

Under Secretary(Pay Level-11) or

equivalent with at least 5 years’

experience of financial management

/budget/Government treasury

accounting.

5 years of experience in finance management.

In-depth knowledge and expertise in financial

management, internal controls/ systems

development & implementation, government treasury

accounting, auditing & reporting, taxation,

general management and ability to resolve problems

or situations that requires the exercising of good judgement.

1. Ensure proper financial control and management of Mission in implementation in the State.

2. Provide support to timely preparation of annual budget

estimate keeping in view of the approved allocations and past expenditure under the Mission.

3. Facilitate allocation of budget to districts and blocks and maintain budget allocation register.

4. Keeping track and maintain database of funds released

by MWCD and utilized in the State. Process the revalidation of unspent balances, if any.

5. Prepare the Financial Management Reports (FMR) under Eligible Expenditure Program (EEP) of NNM and

arrange to send the duly approved one to MWCD on time.

6. Collection of monthly financial reports from districts and

blocks and ensuring reconciliation with Treasury and Accountant General (A&E) on a monthly quarterly

basis. 7. Liaison with the State Finance Department, Treasury

and MWCD on financial matters under the directions of

Director for budget allocation, re-allocation and other approvals.

8. Keep track and maintain ledger book of all expenditures incurred and ensure reconciliation with the Finance Department/ Treasury.

9. Liaison with the Accountant General Office at the State level for annual audit of the project financial statements

for expenditures at the State level. This will involve preparation of annual financial statements based on

reconciled expenditures, schedules of pending AC Bills and Ucs and facilitate in completion of audit by the AG as per standard Terms of Reference by July 31 of each

year and submit it to MWCD by September 30 of each year.

10. Coordinate with Accountant General Office to address the audit objections / internal control weaknesses, issues of disallowances, if any, in consultation with

Director. 11. Provide financial and commercial advices and

assistance in various procurement proposals for goods and services.

12. Provide orientation training as required to the District

Mission teams on the financial issues. 13. Any other finance related activities of the Mission that

may be assigned by the Director, including payment of bills etc. and ensuring adequate internal controls to support the payments.

Consultant (Capacity Building & BCC)

Rs. 60,000/- per

month.

Annual increase @

3% of

remuneration may

be granted, subject

to performance of

the Consultant.

PG degree in Social Sciences/

Health Communication/ Mass

Communication/ Rural

Development that includes

courses on training/capacity

building management in

nutrition/public health with at

least 55% marks


planning and implementing 35ounselo change communication and capacity

building interventions in public health/ nutrition programmes.

Expertise in MS Office including Word, Excel and PowerPoint.

Professional experience in planning, implementation and

monitoring of training programs and state and district levels.


5 years of experience of working in nutrition/

public health/ social development programmes.

Good knowledge and understanding of public

health/ nutrition programmes.

Experience of working with Government/

Government organizations/

international agencies Knowledge of project

management techniques

1. Provide technical leadership and facilitate development and deployment of Behaviour Change

Communication and Capacity Building interventions in the Mission.

2. Support development of work plans and budget for all

training plans under Mission in consultation and collaboration with the Director in-charge of Mission

and other technical consultants. 3. Coordination with the State Department of Women

and Child Development/Social Welfare, SNRC-SPMU

team, training institutes, State skill development mission, State IT missions and relevant Development

& NGO partners for effective deployment of training programs.

4. Facilitate dissemination of relevant guidelines, reporting formats, training manuals and other documents relevant to the Mission, developed by the

NNRC-CPMU, at the state, district and sub-district level.

5. Provide technical support to training programs at state, district, block, sector and Aanganwadi Center levels; ensure adherence to training modules and




Consolidated

Remuneration


Experience


communication skills in English

and ability to converse in local language.

guidance provided by the MWCD

6. Identify high quality master trainers in the states, organize training of master trainers for various

interventions, including CAS deployment, and Incremental Learning and follow up on quality of training program.

7. Follow-up and facilitate necessary assistance to ensure that training plans are implemented in a timely

manner to achieve agreed milestones of the Disbursement Linked Indicato₹

8. Coordinate documentation relating to assessment of

training programs. 9. Ensure maintenance and management of records and

progress reports at sector, block, district and state levels.

10. Ensure data for indicators on training within the

results monitoring framework of the Mission is updated every six months and made available to the

NNRC-CPMU. 11. Monitor and review progress of all training

interventions and relevant indicators of the results

monitoring framework, identify bottle necks in achievement/reporting of results and facilitate

supportive action to resolve these. 12. Support designing of 36ounselo change

communication interventions and pilots, if any. 13. Support the Director in organizing and facilitating

meetings with technical expert committees, relevant

line departments such as, Health and Family Welfare, Civil Society Organizations and other stakeholders on

issues related to 36ounselo change communication & capacity building.

14. Monitor and review progress of all 36ounselo change

communication & capacity building interventions and indicators, identify areas in need of support and take

follow up supportive action, liaison and coordinate with external stakeholders in consultation with Director.

15. Support districts in preparation of annual training plan, planning and organizing trainings as per the

finalized training plan. 16. Orient and build capacities of district and block level

Mission staff on all training related guidelines, manuals, tools etc.

17. Carry out periodic supportive supervision visits,

prioritizing poor performing districts to monitor the progress of planned trainings.

18. Prepare training plan progress report detailing the users who have received/missed training.

19. Ensure timely conduction of refresher trainings.

20. Facilitate verification of achievement of milestones of Disbursement Linked Indicators for the Independent

Verification Agency. 21. Any other activity, identified by the Director, as

relevant to the project.

Consultant (Procurement)

Rs. 60,000/- per

month.

Annual increase @

3% of

remuneration may

be granted, subject

to performance of

the Consultant.

PG degree in Supply Chain

Management/ MBA with

specialization in Operations / Supply

Chain Management


application maintenance / 4 years experience in supply chain

management and procurement planning.

Experience of working with front line workers of Government

Department and training on IT / Mobiles/Compute₹

Problem solving skills. Good oral and written

communication skills in local language.

Computer literacy a must.

5 years experience in

working on technology and software application

support. Proven ability to

successfully handle multiple tasks specially IT

and Supply Chain Management, within a team with attention to

detail.

1. Review quality of goods procured and disseminated

through the project and recommend remedial actions where quality of goods are compromised.

2. Responsible for overall management of the help desk

and ensuring that the incidents are being registered and later resolved by the team.

3. Lead the L2 Support team and provide directions to the team membe₹ Responsible for ensuring technical support issues are addressed satisfactorily and

promptly and that issues are being properly triaged 4. Support in resolving complex problems

5. Interface with Central help desk team on bugs 6. Help the State help desks / Ministry Users in

troubleshooting issues with CAS software

7. Flag critical software errors 8. Train the District Help desk

9. Any other related activities of the project that may be assigned by the Director.




Consolidated

Remuneration


Experience


Or

Government employee retired as

Under Secretary (Pay Level-11)

or equivalent with at least five

years’ experience in

procurement.

Accountant

Rs. 30,000/- per

month.

Annual increase @

3% of

remuneration may

be granted, subject

to performance of

the Accountant.

PG degree in Commerce/

Accounting/ CWA-Inter/CA- Inter

with at least 50% marks

At least 3 years experience in accounting with exposure in

budgeting & audit out of which 1 year should be in Government/

PSU. Expertise in MS Office including

Word, Excel and PowerPoint.

Or

Government employees retired

as Accountant with at least five

year’ experience/Accounts

Officer/Audit Officer with at least

3 year’ experience.


accounting with

exposure in budgeting & auditing.

Knowledge of

administrative system and procedures of the

Central Government, any accounting software

will be an added advantage.

Strong computer skills,

especially in the use of

MS Word and Excel.

1. Provide support to preparation of project budget

estimates keeping in view of the approved allocations and past expenditure under the Mission, revised

estimates, if any, and ensure its submission to the MWCD.

2. Keep track and maintain database of funds released

by MWCD and the yearly utilization certificates to be submitted by the State; process timely re-validation of

unspent balances, if any. 3. Ensure timely submission of the financial reports

(FMRs) to MWCD.

4. Process bills for timely payment/re-imbursement of all expenditures incurred in the SNRC-SPMU including

monthly remuneration of the Consultants and other Mission staff, ensuring adequate internal controls to

support the payments. 5. Liaison with the IFD/Budget Section/Plan Unit of

MWCD for budget allocation, re-allocations and other

approvals as may be necessary from time to time. 6. Keep track and maintain ledger book of all

expenditures incurred in the SNRC-SPMU and ensure reconciliation with the Pay & Accounts Office on a quarterly basis.

7. Liaison with the AG Civil Audit for annual audit of the Mission and financial statements of the SNRC-SPMU;

8. Any other financial related activities of the project that may be assigned by the Director.

Project Associate

Rs. 25,000/- per

month.

Annual increase @

3% of

remuneration may

be granted, subject

to performance.

Graduate in Computer Science or IT

At least 2 years work experience

in the relevant field

Formal training in IT/mobile applications.

Experience in working with technology and software

application support. Previous experience in working

with front line workers of Government Department and

training on IT/Mobiles/Compute₹ Good oral and written

communication skills in local language.

Computer literacy must.

PG Degree in Computer

Science or IT with 3 years experience in application maintenance and support.

Proven ability to successfully handle

multiple tasks within a team environment and

great attention to detail. Problem solving skills

must.

1. User account management, including updating roles and permissions.

2. Master data management and updating. 3. System administration.

4. Provision of support to State level officials in using CAS web application.

5. Coordination with OEMs, telecom companies, etc. on

issue resolution. 6. Training of District helpdesk.

7. Supervision District helpdesk. 8. Escalation of issues to Software Development Agency

as needed.

9. Provision of general application support i.e. solve issues escalated from Block level in regard to mobile

application, web application or reporting. 10. Management of web application i.e. extend user

management support, set and update new roles and

permissions and release new apps for auto-update. 11. Management of addition and removal of users from

system 12. Data analysis and knowledge extraction. 13. Any other tasks that may be assigned by the Director.

Secretarial Assistant/DEO

Rs. 15,000/- per

month.

Annual increase @

3% of

remuneration may

be granted, subject

to performance.

As per State norms As per State Requirements

Office Messenger/ Peon)




Consolidated

Remuneration


Experience


Rs. 8,000/- per

month or as per

respective State’s

extant Wage Act.

As per State norms As per State Requirements

District Coordinator

Rs. 30,000/- per

month.

Annual increase @

3% of

remuneration may

be granted, subject

to performance.

Graduate or

Certification/ Diploma in Computer

Science or IT


application maintenance & support.

Good oral and written

communication skills in local

language. Computer literacy must.

Willingness to travel a must. Mandatorily local candidates

should be engaged.


application maintenance and support.

Formal training on IT/ computer

Experience working

with technology and

software application

support

Proven ability to

successfully handle multiple tasks within a

team environment Great attention to detail

and problem solving skills

1. Supporting training of Block helpdesk in ICT-RTM.

2. Supervise Block helpdesk. 3. Support District level ICDS officials on usage of CAS

system. 4. Escalate issues as needed. 5. Logging and managing issues in the Issue Tracker

application (CAS application). 6. Provide general application support i.e. solve issues

escalated from Block level in regard to mobile application, web application or reporting.

7. Extend help for lost/stolen phones.

8. Monitor worker activity reports. 9. Follow up on actions from activity reports.

10. Any other tasks that may be assigned by the Director.

District Project Assistant

Rs. 18,000/- per

month.

Annual increase @

3% of

remuneration may

be granted, subject

to performance.

Graduate Degree/Post Graduate

Diploma in Management/ Social

Sciences/ Nutrition,

Minimum 2 years work

experience

of capacity building, with

supervisory skills


communication skills in local language and fair skills in

English Good computer skills/knowledge

of internet/email Ability to work in a team and

willingness to travel extensively. Mandatorily local candidates

should be engaged.

3 years experience of

working in social program.

Experience of working

on Government Programs in the social sector –Health,

Nutrition, Education, Water and Sanitation

1. Support and supervise timely implementation of all

Mission activities in the district. 2. Facilitate and participate in all capacity building

initiatives undertaken within the project at district and block levels.

3. Periodically assess capacity building needs of district

and block level ICDS staff and functionaries and organize and facilitate relevant trainings as per the

guidance of the DPO and Commissioner/Director, ICDS. 4. Ensure timely completion and monitoring of planned

community mobilization activities within the district to

strengthen the demand for ICDS services. 5. Make regular monitoring and supportive supervision

visits within the district to provide on-site support to CDPOs and the ICDS Supervisors to ensure all project

activities are completed as per schedule. 6. During monitoring and supervision visits review and

ensure maintenance of reporting formats for all Mission

activities. 7. Ensure effective coordination between the existing

ICDS programme activities and project activities, wherever required, in collaboration with the DPO.

8. Ensure collation of Utilization Certificates from

Aanganwadis for activities under the Mission and their correct aggregation at the CDPO and DPO levels.

9. Prepare monthly progress/monitoring reports in the prescribed formats for project activities and submit the same to the DPO and Commissioner/Director, ICDS.

10. Coordinate with the related line departments at the district level for facilitating convergent/ multi-

sectoral activities under the Mission. 11. Facilitate engagement with potential civil

society organizations, NGOs, etc. for partnership and support for project implementation.

12. Any other task assigned by DPO.

Block Coordinator

Rs. 20,000/- per

month.

Annual increase @

3% of

remuneration may

be granted, subject

to performance.

Graduate.

At least 2 years experience of

working with technology and

software application support


communication in local language Mandatorily local candidates

should be engaged.

Formal training on IT/ computer

Worked with front line workers in any Social

Development Program of Government

Proven ability to successfully handle

multiple tasks within a team environment

Attention to detail and problem solving skills

1. Supporting training of AWWs and Supervisors in Information and Communication Technology enabled Real Time Monitoring (ICT-RTM).

2. Monitoring usage of ICT-RTM by AWWs by using CAS Reports and follow-up on low usage.

3. Providing in-person and over-phone troubleshooting support to users facing hardware or software problems with mobiles, tablets and basic issues with

CAS application. 4. Logging issues in the Issue Tracker application, which

is part of CAS. 5. Training reinforcement to AWWs identified as low

performers using CAS Reports. 6. Providing performance feedback to AWWs. 7. Submitting phones to Original Equipment

Manufacturer (OEM) for hardware replacement and repair.




Section 4. JOB DESCRIPTION /POSITIONS under One Stop Center

Consolidated

Remuneration


Experience


8. Escalation of issues to Block/District Coordinator via

the Issue Tracker application. Criteria for escalation will be defined in CAS Guidelines.

9. Supporting Block level ICDS officials on usage of CAS system.

10. Any other task as indicated by CDPO.

Block Project Assistant

Rs. 15,000/- per

month.

Annual increase @

3% of

remuneration may

be granted, subject

to performance.

Graduate.

At least 1 year experience of

working with Community/Local Government

Good oral and written communication in local language

Mandatorily local candidates

should be engaged.

Worked with front line

workers in any Social Development Program of

Government Proven ability to

successfully handle multiple tasks within a

team environment Attention to detail and

problem solving skills

1. Supervising overall implementation of the Mission

activities in the block.

2. Organization/facilitation of the trainings of the ICDS Supervisors and AWWs in coordination with the

District Team.

3. Making regular supportive supervision visits to AWCs,

provide on-site support to AWWs and monitor implementation.

4. Preparing monthly progress/monitoring reports in the

prescribed format and submit the same to the District Coordinator; etc.

5. Any other task as indicated by CDPO.

Table: - B

Table: - B

Consolidated

Remuneration


Experience

Scope of Work

Case Worker Rs 23000

(including all

taxes)

Case Worker: This service could be

outsourced to any woman having a Law

degree/ Masters in Social Work with at

least 3 years‘ experience of working on

violence against women issues in a

Government or Non-Government

project/programme. She should be a

resident of the local community so that

local human resource and expertise is

1. Case Workers will work in shifts to provide 24 hour service at OSC. 2. She will provide assistance and support to the Centre Administrator

in facilitating services to women accessing OSC. 3. She will intervene in cases of VAW and will take them to their logical

conclusion. 4. She will be responsible for other work as assigned by the Centre

Administrator

SN Positions No of Position

Level of Posting

Fixed Consolidated Remuneration (in Rs. Per Man-Month)

1 Case Worker 2

OSC

(District

Level)

23,000/-

2 Para Legal Personnel/ Lawyer 1 23,000/-

3 Counsellor 1 23,000/

4 IT Staff 1 13,000/

5 Multi- purpose Helper 3 10,000/

6 Security Guard/ Night Guard 3 10,000/

Total




40ounselo for effective functioning of

the centre. Maximum age limit is 45

years.

Para Legal Personnel/ Lawyer Rs 23000

(including all

taxes)

For Legal Counselling –The legal

counseling service could be outsourced

to any person having a background in

Law/ Social Sciences with para legal

training or knowledge of laws with at

least 3 years‘ experience of working

within a Government or Non-

Government project/programme on

VAW at the district.

Maximum age limit is 45 years.

1. She/he will inform and orient the woman about her legal rights and help/guide the woman to initiate legal proceedings against the abuse/violence suffered, if she is willing to do so.

2. She/he will coordinate/liaise with the Public Prosecutor or the SLSA/DLSA Lawyer, to support the woman even after her case has been filed in court as well as to ensure there is follow-up of the case to its logical conclusion.

3. She/he will simplify legal procedures for the affected women and advocate for her exemption from court hearings.

4. She/he will facilitate speedy and hassle free police and court proceedings through the employment of video conferencing facility for the recording of statement of women affected by violence.

Counsellor Rs 23000

(including all

taxes)

For Psycho-social Counselling –The

counseling service could be outsourced

to any woman having a postgraduate

degree in Social Work/ Clinical

Psychology with at least 3 years of

experience of working as

Counsellor/Psychotherapist in a

reputed Mental Health Institute/Clinic at

the District/State level. Maximum age

limit is 50 years.

1. She will provide psychological 40ounselor40 and guidance to the woman affected by violence and support in referral services that may be deemed fit for the women affected by violence based on her needs.

2. She will help draft the case history of the women affected by violence

IT Staff Rs 13000

(including all

taxes)

For IT Activities –The IT services could be outsourced to any person who is a graduate with a diploma in computers/ IT etc with a minimum of 3 years of experience in data management, process documentation and web based reporting formats, video conferencing in either at the level of state/ district/ NonGovernmental/ IT based organization. Maximum age limit is 35 years.

1. IT Staff will work in shifts to provide 24 hour service at OSC. 2. The IT Staff would generate the Unique ID of the women affected by

violence through web based software. 3. She/he would document the case history as provided by the Centre

Administrator, Counsellor, Paramedic, Lawyer and Police Facilitation Officer and record proceedings for case management as well as develop the web based data, help in video conferencing, data entry operations etc.

4. She/he would be responsible for keeping record of CCTV footage at OSC.

5. She/he would follow strict proceedings to maintain privacy with regard to data generated and will ensure that name and other details of aggrieved women remain confidential in each step of case history documentation.

6. She/he will assist the police facilitation officer/40ounselor/ Para Medical Personnel/ Para Legal Personnel to document the case history.

7. She/he would draft the monthly/quarterly report based on the MIS, web based data collection which would be approved at the level of the Centre Administrator for submission to the Management Committee.

Multi- purpose Helper Rs 10000

(including all

taxes)

For Multi-purpose Activities –The multi-purpose activity could be outsourced to any person who is literate with at least 3 years of experience of working as a helper, peon etc. Maximum age limit is 35 years.

1. Multi- purpose Helper will work in shifts to provide 24 hour service at OSC.

2. She would be responsible for maintaining hygiene and sanitation at OSC.

3. It would be her responsibility to clean the toilets (daily at such frequency which keeps it clean all the time), dispose the garbage, change the bed sheets, pillow covers (weekly) of shelter room.

4. She will offer water to the visitors, maintain visitor register, provide information on legal aid/ police/ medical assistance sheet to the women,

5. She will provide basic Kit containing soap, comb, shampoo, sanitary pad, tooth brush, tooth paste, diapers (in case of infants) and




sewing kit to the woman who is availing the facility of temporary shelter at OSC.

6. She will help any other staff with referrals and do such other ancillary work as requested by the Centre Administrator.

Security Guard/ Night Guard Rs 10000

(including all

taxes)

For Maintaining Safety and Security – The safety and security of the One Stop Centre could be outsourced to any person having at least 2 years of experience of working as security personnel in a government or reputed organization in the district/ state level. He/ She should preferably be retired military personnel and should be hired after police verification and registration. Maximum age limit is 35 years.

1. Security Guard/Night Guard will work in shifts to provide 24 hour service at OSC.

2. The Security Guard/ Night Guard would be responsible for the overall security of OSC.

3. She/he would be responsible for safety of all capital assets, furniture and equipment at OSC.

Note:-

1. In addition to above, there may be some additional job description/ positions as per the

requirement, which may be notified to the successful bidder from time to time.

2. The remuneration to be paid to each position is mentioned above.

3. The payment of Minimum wages shall be complied with across all positions.

4. Payment would comprise of the salary paid to the number of Man powers engaged and the

corresponding percentage as quoted in the Financial Bid by the successful bidder.

5. The Agency shall submit the relevant credentials/ documents to the authorities/department

regarding the qualifications & experience of the deployed resources.

6. The authorities reserve the right to reject the candidate if the qualification/experience

doesn‘t match with the desired levels. The agency in such a case shall deploy the alternate

Manpower within the overall specified timelines. It is advisable that the Agency should keep

some backup of the Manpower s to comply with the resource change requirement, if any to

meet the overall timelines.

7. If the Authorities are not satisfied with the performance of a particular manpower/Individuals

engaged for the task, a notice can be issued to Agency for replacement of such

manpower/individual. The Agency shall replace the Manpower within one month of such

notice to Agency.




Section: 4 ANNEXURES

31. ANNEXURE A - PROPOSAL FORM

(Technical Proposal Format)

Date: ___/___/2018

To,

The Commissioner, Department of Women and Child Development GoMP

Address: 28A, plot no. Arera Hills, Bhopal 462004

Phone: 0755- 200918

Subject: Proposal for Selection of Agency for Hiring Skilled Manpower under POSHAN

ABHIYAN”

Dear Sir,

Having examined the Bid Document, the receipt of which is hereby duly acknowledged, we,

theundersigned, offer to provide services for Selection of Agency for Hiring Skilled Manpower”

forDepartment of Women and Child Development GoMP and to meetsuch requirements &

provide such services as are set out in the Bid Document.

We hereby attach the Technical Bid as per the requirements of the tender document.

We undertake, if our Bid is accepted, to adhere to the implementation plan (Key Events/Activities

and dates of the project) put forward in the RFP or such adjusted plan as maysubsequently be

mutually agreed between us and The Commissioner, Department of Women and Child

Development GoMPor its appointedrepresentatives.

We agree that you are not bound to accept the lowest or any Bid Response you may receive.

Wealso agree that you reserve the right in absolute sense to reject all or any of the

products/services specified in the Bid Response without assigning any reason whatsoever.

It is hereby, confirmed that I/We are entitled to act on behalf of our

corporation/company/firm/organization/Agency and empowered to sign this document as well as

such other documents whichmay be required in this connection.

Dated this …………………………. Day of …………………..2018 (Signature) (In the capacity of)

Duly authorized to sign the Bid Response for and on behalf of: (Name and address of the Bidder) Seal/Stamp of Bidder




32. ANNEXURE B - QUALIFICATION OF THE BIDDER

a) BIDDER INFORMATION SHEET

S/N Particulars Details Page no. (forany attachment)

1 Name of the Entity/ Organization/Agency

2 Registered office address Telephone number: Fax number: e-mail:

3 Correspondence Address

4 Details of the Contact Person (Name, Designation, Address) Telephone number: Fax number: e-mail:

5 Year and Place of the establishment ofthe entity/organization/Company/Agency/entity

6 PAN registration details

7 GST Registration details

8 EPF Registration details

9 ESIC Registration details

10 Details of the offices present in Madhya Pradesh, if any

b) FINANCIAL CAPABILITY

Format for providing Financial Information:

Sl. No. Description Financial Year 2015-2016

Financial Year 2016-2017

Financial Year 2017-2018

Average of three Years

1 Turnover

Note:- Audited Balance Sheet & P&L Statements & CA Certificate to be enclosed with technical

proposal.

c) EXPERIENCE

Specific experience as per PQ Criteria. (Separate sheet shall be used for each project)

S. No Item Guidelines AttachmentRef. No. for Details

1 Name of theProject




33. ANNEXURE C - FINANCIAL BID FORMAT

2 Client Details Name; Contact Person‘s name and Contact number:

3 Relevant Work Area/domain

Please specify the area ofwork/domain relevant to therequirement of this RFP.

4 Manpower Hired Domain/Type of Human resources on payroll of bidder hired for theorganizations.

5 No. of resources hired

Note: Relevant work order/ PO shall be enclosed along with the proposals. Further details in the

format can be added, if required.

FINANCIAL BID

(To be included in Financial Proposal Envelope)

Date: .............................. To, The Commissioner, Department of Women and Child Development GoMP

Add: ………….

Arera Hills, Bhopal 462004

Phone: 0755-

Dear Sir,

In reference to the Request for Proposal (RFP) for Selection of Agency for Hiring Skilled

Manpower under POSHAN ABHIYAN and One Stop Solution Centre” for the Department of

Women and Child Development GoMP. In terms of the above-mentioned RFP document we submit

herewith the FinancialBid (fees) for the assignment proposed by The Commissioner, Department

of Women and Child Development GoMP as Agency for Hiring Skilled Manpowerunder POSHAN

ABHIYAN and Onse Stop Solution Centre‖

Sl Proposed Position

Unit Rate per month in Rs.

No of Positions Value (In ₹)

(A) (B) (C ) (D) (E=CxDx12)

1 State Consultants 60000 5 3600000

2 Accountant 30000 5 1800000

3 Project Associate 25000 5 1500000

4 District Coordinator 30000 51 18360000

5 District Project Assistant 18000 51 11016000




6 Block Coordinator 20000 453 108720000

7 Block Project Assistant 15000 453 81540000

8 Secretarial Assistant 15000 2 360000

9 Office Massenger /Peon 8000 2 192000

10 Case Worker 23000 102 28152000

11 Para Legal Personnel/ Lawyer 23000 51 14076000

12 Counsellor 23000 51 14076000

13 IT Staff 13000 51 7956000

14 Multi- purpose Helper 10000 153 18360000

15 Security Guard/ Night Guard 10000 153 18360000

Total Estimated Charges towards remuneration of manpower for one year(X) 328068000

Fees to be charged by the bidder as a % of Salary being paid to the Deployed resources (inclusive of all taxes, duties etc. except GST)

(To be Quoted by the bidder in % only) (Y)

__ %

Total Fee Amount (Z) = (X) x (Y%)

Total Bid Value (ZT) = (X) + (Z)

Notes:-

1. Bidders are required to Quote only in percentage in column (Y) and calculate the Total

Amount as (Z)& (ZT). No other values shall be changed as these are for the purpose of

calculations.

2. The % values quoted in row (Y) shall be up to maximum of two-digit decimal place and it

shall be more than 0 value (no negative or zero value shall be allowed to quote, else the bids

shall not be considered for evaluation)

3. In case of any discrepancy in calculation of percentage value, or total value, the percentage

mentioned in row (Y) by the bidder shall be considered final and other values to be corrected

as per that percentage value.

4. The above quoted fee includes all applicable duties, levies & taxes except GST which would

be payable extra at prevailing rates.

5. The fee Quoted as above would remain fixed for the entire contract period.

6. The Payment shall be paid in accordance with the clause ‗Payment Terms‘.

7. While the Total Amount (ZT) arrived as above is the final amount taken into consideration for

the purpose of Bid Evaluation, the rates mentioned in row (Y) above is the final % applicable

for raising the invoices by the bidder.

8. The Unit rate mentioned in aforesaid column (C) is the fixed per month amount payable to

the resources deployed.

All above terms & conditions are agreed upon.




34. ANNEXURE D - EMPLOYEE ON PAYROLL FORMAT

35. ANNEXURE E - MAN POWER REQUIREMENT STATISTICS

Place: Bidder‘s signature with seal Date:

DETAILS OF CURRENT EMPLOYEES ON THE PAYROLL OF THE AGENCY

ANNEXURE D

Sl.No. Name of

Employee Designation Date of

Joining Educational Qualification

Experience (In years)

AnnualCTC (In RSs. Perannum)

Client for which employee is Hired

1 Raj Singh Software Developer

16-Jan-15 B.E (CS) 3 3.5 Lakhs XYZ Company

2

3

4

5

District/ Project wise Manpower details under Poshan Abhiyan

Sl.No. District Project Name No of DC No of DPA No of BC No of BPA

1

Bhopal

Banganga

1 1 10 10

2 Barkhedi

3 Berasia,1

4 Berasia-2

5 Chandwad

6 Fanda(bhopal)

7 Govindpura

8 J.p.nagar

9 Kolar

10 Motia park

11

Raisen

Bareli

1 1 7 7

12 Begamganj

13 Gairatganj

14 Obaidullaganj

15 Sanchi

16 Silwani

17 Udaipur

18

Rajgarh

Biaora

1 1 10 10 19 Jeerapur

20 Khilchipur

21 Khujner





22 Kurawar

23 Narsinghgarh

24 Pachore

25 Rajgarh

26 Sarangpur -R

27 Suthalia

28

Sehore

Ashta

1 1 9 9

29 Ashta-2

30 Budhni

31 Doraha

32 Icchawar

33 Jawar

34 Nasrulaganj

35 Sehore

36 Sehore Rural

37

Vidisha

Basoda

1 1 9 9

38 Basoda-2

39 Gyaraspur

40 Kurwai

41 Lateri

42 Nateran

43 Sironj

44 Vidisha

45 Vidisha U

46

Bhind

Ater

1 1 10 10

47 Barohi

48 Bhind - r

49 Bhind - u

50 Gohad

51 Gormi

52 Lahar

53 Mao

54 Mohanaroan

55 Mohgaon - R

56

Morena

Ambah

1 1 11 11

57 Bamor

58 Jaura-2

59 Jora

60 Kailaras

61 Khadiahar

62 Morena -R

63 Morena-U

64 Pahargarh

65 Porsa

66 Sabalgarh

67

Shoepur

Karahal

1 1 6 6

68 Shoepur-1

69 Shoepur-2

70 Shoepur-u

71 Vijaypur-1





72 Vijaypur-2

73

Ashok Nagar

Ashoknagar-1

1 1 5 5

74 Ashoknagar-2

75 Chanderi

76 Isagarh

77 Mungawali

78

Datia

Bhander

1 1 6 6

79 Datia

80 Datia urban

81 Datia-2

82 Indergarh

83 Sewda

84

Guna

Aron

1 1 6 6

85 Bamori

86 chachoda

87 Guna-R

88 Guna-U

89 Raghogarh

90

Gwalior

Bhitarwar

1 1 10 10

91 Dabra

92 Dabra-2

93 Gird

94 Gwalior -1

95 Gwalior -4

96 Gwalior -5

97 Gwalior-03

98 Gwalior-2

99 Morar

100

Shivpuri

Badarawas

1 1 9 9

101 Karera

102 Khaniyadhana

103 Kolaras

104 Narwar

105 Pichhore

106 Pohri

107 Shivpuri

108 Shivpuri Rural

109

Betul

Amla

1 1 12 12

110 Athner

111 Betul

112 Betul urban

113 Bhainsdehi

114 Bhimpur

115 Chicholi

116 Goradongari

117 Multai

118 Prabhat Pattan

119 Sarni

120 Shahpura

121 Harda Harda Gramin 1 1 1 5 5





122 Harda Gramin 2

123 Harda Naveen

124 Khirkiya

125 Timarni

126

Hoshangabad

Babai

1 1 9 9

127 Bankhedi

128 Hoshangabad

129 Hoshangabad Urban

130 Itarsi

131 Kesla

132 Pipariya

133 Seoni malva

134 Sohagpur

135

Alirajpur

Alirajpur

1 1 6 6

136 Bhabhra

137 Jobat

138 Katthiwada

139 Sondwa

140 Udaigarh

141

Barwani

Barwani

1 1 8 8

142 Niwali

143 Pansemal

144 Patti

145 Rajpur

146 Sendhwa

147 Sendhwa-2

148 Thikari

149

Burhanpur

Burhanpur-2

1 1 6 6

150 Burhanpur-R

151 Burhanpur-U

152 Khaknar

153 NepaNagar

154 Shahpur

155

Dhar

Badnawar 1

1 1 16 16

156 Badnawar-2

157 Bagh

158 dahi

159 Dhar - R

160 Dhar - U

161 Dharampuri

162 Gandhwani

163 Kukshi

164 manawar

165 Nalchha

166 Nisarpur

167 Sardarpur -2

168 Sardarpur -T

169 Tirla

170 Umarvan

171 Indore Depalpur R1 1 1 15 15





172 Depalpur R2

173 Indore R1

174 Indore R2

175 Indore U1

176 Indore U2

177 Indore U3

178 Indore U4

179 Indore U5

180 Indore U6

181 Indore U7

182 Mhow Cant

183 Mhow R1

184 Mhow R2

185 Sanwer

186

Jhabua

Jhabua

1 1 6 6

187 Megnagar

188 Petlavad

189 Rama

190 Ranapur

191 Thandla

192

Khandwa

Baldi

1 1 8 8

193 Chaigaon-makhan

194 Harsud

195 Khalwa

196 Khandwa-Rural

197 Khandwa-Urban

198 Pandhana

199 Punasa

200

Khargon

Barwaha

1 1 11 11

201 Bhagwanpur

202 Bhikangaon

203 Gogawan

204 Jhiraniya

205 Kasrawad

206 Khargone

207 Khargone Naveen

208 Maheshwar

209 Sanawad

210 Segoan

211

Balaghat

Baihar

1 1 11 11

212 Balaghat

213 Balaghat Navin

214 Birsa

215 Katngi

216 Khair-Lanji

217 Kirnapur

218 Lalburra

219 Lanji

220 Paraswada





221 Waraseoni

222

Chindwara

Amarwada

1 1 14 14

223 Bhichuwa

224 Chaurai

225 Chhindwara Rural

226 Chhindwara Urban

227 Harai

228 Jamai

229 Jamai-2

230 Mohkhed

231 Padurna

232 Parasia

233 Parasia-2

234 Sausar

235 Tamia

236

Dindori

Amarpur

1 1 7 7

237 Bajag

238 Dindori

239 Karanjiya

240 Mehandwani

241 Samnapur

242 Shahpura

243

Jabalpur

Bargi

1 1 13 13

244 Jabalpur-1

245 Jabalpur-2

246 Jabalpur-3

247 Jabalpur-4

248 Jabalpur-5

249 Jabalpur-6

250 Kundam

251 Majhauli

252 Panagar

253 Patan

254 Shahpura

255 Sihora

256

Katni

Badwara

1 1 7 7

257 Bahoriband

258 Dheemarkheda

259 Katni

260 Mudawara(katni)

261 Rithi

262 Vijairaghavgarh

263

Mandla

Bichhia

1 1 9 9

264 Bijadandi

265 Ghugari

266 Mandla

267 Mawai

268 Mohgaon - T

269 Nainpur





270 Narayanganj

271 Niwas

272

Narsinghpur

Babaichichli

1 1 6 6

273 Chawarpatha

274 Gadarwara(saiakeda)

275 Gotegaon

276 Karali

277 Narsinghpur

278

Seoni

Barghat

1 1 11 11

279 Chhapara

280 Dhanora

281 Dhuma

282 Ghansour

283 Keolari

284 Kurrai

285 Lakhandaun

286 Seoni

287 Seoni-2

288 Sivnee Rural -1

289

Rewa

Gangev-1

1 1 15 15

290 Gangev-2

291 Hanumana

292 Hanumana-2

293 Jawa

294 Mauganj

295 Naighari

296 Raipur- karchulian

297 Raipur- karchulian-2

298 Rewa - R

299 Rewa - Urban

300 Rewa-2

301 Sirmaur

302 Sirmaur-2

303 Teonthar

304

Satna

Amarpatan

1 1 14 14

305 Chitrakut

306 Chitrakut-2

307 Maihar

308 Maihar-2

309 Nagod

310 Nagod-2

311 Ramnagar

312 Rampur

313 Rampur(Baghelan)

314 Satna

315 Satna(Suhawal)

316 Satna-2

317 Uchehara





318

Sidhi

Kusmi

1 1 7 7

319 Majhauli-R

320 Rampur Naikin

321 Rampurnekin-2

322 Sidhi 1

323 Sidhi-2

324 Sihawal

325

Singhroli

Chitrangi

1 1 6 6

326 Chitrangi-2

327 Deosar

328 Singhroli

329 Singhroli-3

330 Singroli- naveen

331

Chhatarpur

Badamalhera

1 1 13 13

332 Badamalhera-2

333 Bijawar

334 Buxwaha

335 Chhatarpur-1

336 Chhatarpur-2

337 Gorihar

338 Isanagar-2

339 Londi

340 Nowgaon

341 Nowgaon-2

342 Rajnagar

343 Rajnagar-2

344

Damoh

Batiyagarh

1 1 8 8

345 Damoh

346 Damoh naveen

347 Hatta

348 Jabera

349 Patera

350 Patharia

351 Tendukheda

352

Panna

Ajaygarh

1 1 6 6

353 Gunnore

354 Panna

355 Panna Rural

356 Pawai

357 Shahnagar

358

Sagar

Banda

1 1 16 16

359 Bina

360 Bina Rural

361 Deori

362 Gadakota

363 Jaisinagar

364 Kesli

365 Khurai

366 Malthon

367 Rahatgarh





368 Raheli

369 Sagar - U

370 Sagar -R

371 Sagar-R-2

372 Sagar-U-2

373 Shahgarh

374

Tikamgarh

Baldeogarh

1 1 8 8

375 Jataraa

376 Jataraa-2

377 Niwari-R

378 Palera

379 Prathvipur

380 Tikamgarh Rural

381 Tikamgarh Urban

382

Anooppur

Anooppur

1 1 4 4 383 Jaitahari

384 Kotma

385 Pushparajgarh

386

Shahdol

Beohari

1 1 6 6

387 Burhar

388 Jaisinagar

389 Pali-I

390 Shahdol

391 Sohagpur -T

392

Umaria

Manpur

1 1 4 4 393 Pali-II

394 Umaria

395 Umaria-2

396

Agar

Agar

1 1 4 4 397 Barod

398 Nalkheda

399 Susner

400

Dewas

Bagli(Aadiwasi)

1 1 9 9

401 Bagli-1(ghaat)

402 Dewas navin

403 Dewas south

404 Dewas-R

405 Kannod

406 Khategaon

407 Sonkhach

408 Tonkkhurd

409

Mandsaur

Bhanpura

1 1 9 9

410 Gaoth-2

411 Garoth

412 Malhargarh

413 Mandsaur

414 Mandsaur Rural

415 Mandsaur-2

416 Sitamau

417 Sitamau-2





418

Neemuch

Jawad

1 1 6 6

419 Manasa

420 Neemuch Rural

421 Neemuch Urban

422 Rampur

423 Ratangarh

424

Ratlam

Alot

1 1 10 10

425 Bajna

426 Jaora Rural

427 Jaora Urban

428 Piploda

429 Ratlam Rural - 2

430 Ratlam Urban-1

431 Ratlam Urban-2

432 Ratlam-r

433 Sailana

434

Shajapur

Bercha

1 1 6 6

435 Kalpipal

436 Moman badodiya

437 Polaykala

438 Shajapur

439 Shujalpur

440

Ujjain

Badnagar

1 1 14 14

441 Badnagar-2

442 Ghatia

443 Khachrod

444 Khachrod-2

445 Mahidpur

446 Mahidpur-2

447 Nagda

448 Tarana

449 Ujjain - Rural

450 Ujjain - U

451 Ujjain-2

452 Ujjain-3

453 Ujjain-4

Grand Total 51 51 453 453

District/ Project wise Manpower details under One Stop Centre

District Case Worker Para Legal Personnel/ Lawyer

Counsellor IT Staff Multi-purpose Helper

Security Guard/ Night Guard

Bhopal 2 1 1 1 3 3

Rajgarh 2 1 1 1 3 3

Raisen 2 1 1 1 3 3

Sehore 2 1 1 1 3 3

Vidisha 2 1 1 1 3 3

Bhind 2 1 1 1 3 3

Morena 2 1 1 1 3 3




Shoepur 2 1 1 1 3 3

Ashok Nagar 2 1 1 1 3 3

Datia 2 1 1 1 3 3

Guna 2 1 1 1 3 3

Gwalior 2 1 1 1 3 3

Shivpuri 2 1 1 1 3 3

Betul 2 1 1 1 3 3

Harda 2 1 1 1 3 3

Hoshangabad 2 1 1 1 3 3

Alirajpur 2 1 1 1 3 3

Barwani 2 1 1 1 3 3

Burhanpur 2 1 1 1 3 3

Dhar 2 1 1 1 3 3

Indore 2 1 1 1 3 3

Jhabua 2 1 1 1 3 3

Khandwa 2 1 1 1 3 3

Khargon 2 1 1 1 3 3

Balaghat 2 1 1 1 3 3

Chindwara 2 1 1 1 3 3

Dindori 2 1 1 1 3 3

Jabalpur 2 1 1 1 3 3

Katni 2 1 1 1 3 3

Mandla 2 1 1 1 3 3

Narsinghpur 2 1 1 1 3 3

Seoni 2 1 1 1 3 3

Rewa 2 1 1 1 3 3

Satna 2 1 1 1 3 3

Sidhi 2 1 1 1 3 3

Singhroli 2 1 1 1 3 3

Chhatarpur 2 1 1 1 3 3

Damoh 2 1 1 1 3 3

Panna 2 1 1 1 3 3

Sagar 2 1 1 1 3 3

Tikamgarh 2 1 1 1 3 3

Anooppur 2 1 1 1 3 3

Shahdol 2 1 1 1 3 3

Umaria 2 1 1 1 3 3

Agar 2 1 1 1 3 3

Dewas 2 1 1 1 3 3

Mandsaur 2 1 1 1 3 3

Neemuch 2 1 1 1 3 3

Ratlam 2 1 1 1 3 3

Shajapur 2 1 1 1 3 3

Ujjain 2 1 1 1 3 3




Total 102 51 51 51 153 153

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department of women and child development government of...

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