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Department of Information Technology MCST’s CUIS Centre in Gumare

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Department of Information Technology

MCST’s CUIS Centre in Gumare

Project Background! Realising the potential of the Global Information

Society Botswana has launched a progressive initiative to develop its National Information and Communications Technology (ICT) Plan.

! The plan will identify how the country’s social, economic and cultural conditions can be transformed using the intelligent application of ICT.

! Significant improvements in education, healthcare, public/social services and economic growth and diversification are to be key elements of the plan

" Community Access and Development" Learning" Health" Government" Economic Development & the ICT

Sector" Technical Infrastructure" Legal & Policy

Areas of Focus

"Vision, Goals and Objectives " e-Readiness & Benchmarking " ICT Policy " ICT Master Plan "Monitoring & Evaluation

Phases

Maitlamo - Project Status

Set-Up

Mar Apr May Jun Jul Aug Sep Oct Nov

Benchmarking & E-Readiness

National ICT Policy

ICT Legislative DevelopmentNational ICT Master Plan

Monitoring

Project Management, Stakeholder Consultation and Communication

Dec

Vision

High Level Work plan

We are here

Steering Committee Checkpoint

Long term governance of ICT

National ICT Vision

Botswana will be a globally competitive Botswana will be a globally competitive Botswana will be a globally competitive Botswana will be a globally competitive knowledge and information society where knowledge and information society where knowledge and information society where knowledge and information society where lasting improvement in social, economic and lasting improvement in social, economic and lasting improvement in social, economic and lasting improvement in social, economic and cultural development is achieved through cultural development is achieved through cultural development is achieved through cultural development is achieved through effective use of Information and effective use of Information and effective use of Information and effective use of Information and Communication Technology.Communication Technology.Communication Technology.Communication Technology.

Desired ICT Outcomes

1. Creation of an enabling environment for the growth of an ICT industry in the country;

2. Provision of universal service and access to information and communication facilities in the country; and

3. Making Botswana a Regional ICT Hub so as to make the country’s service sector globally competitive.

Supporting ICT Objectives1. A culture of lifelong learning that maximizes the potential

within all citizens and accelerates innovation to develop a knowledge based system.

2. Government services available electronically.3. Increased economic diversification and foreign investment,

including ICT enabled services based in Botswana.4. Access to relevant, localized and understandable

information for all citizens.5. An ICT access point in every village.6. Enhanced disease control and healthcare programmes.7. An efficient and cost-effective ICT infrastructure in place.8. A clear ICT legal framework in place.

Summary of ICT Benchmarking and Best Practice Report

Comparator CountriesCanada (CAN)Population1: 31,414,000GNP/capita(Atlas)2: US$22,390

Canada (CAN)Population1: 31,414,000GNP/capita(Atlas)2: US$22,390

Estonia (EST)Population1: 1,408,556GNP/capita(Atlas)2: US$4,190

Estonia (EST)Population1: 1,408,556GNP/capita(Atlas)2: US$4,190

Malaysia (MYS)Population1: 23,092,940GNP/capita(Atlas)2: US$3,540

Malaysia (MYS)Population1: 23,092,940GNP/capita(Atlas)2: US$3,540

Trinidad & Tobago (TTO)Population1: 1,104,209GNP/capita(Atlas)2: US$6,750

Trinidad & Tobago (TTO)Population1: 1,104,209GNP/capita(Atlas)2: US$6,750

Namibia (NAM)Population1: 1,927,447GNP/capita(Atlas)2: US$1,790

Namibia (NAM)Population1: 1,927,447GNP/capita(Atlas)2: US$1,790

South Africa (ZAF)Population1: 42,768,678GNP/capita(Atlas)2: US$2,500

South Africa (ZAF)Population1: 42,768,678GNP/capita(Atlas)2: US$2,500

Botswana (BWA)Population1: 1,573,267GNP/capita(Atlas)2: US$3,010

Botswana (BWA)Population1: 1,573,267GNP/capita(Atlas)2: US$3,010

Mauritius (MUS)Population1: 1,210,447GNP/capita(Atlas)2: US$3,860

Mauritius (MUS)Population1: 1,210,447GNP/capita(Atlas)2: US$3,860

Sources: 1 CIA World Fact book, 20032 Worldbank.org "Country Profiles", 2002

ObjectivesBenchmarking:

" To assess Botswana’s current level of ICT readiness in comparison with selected countries, using common and globally recognised indicators

" To determine relative strengths and weaknesses that will assist in designing the National ICT Policy

" To provide (in conjunction with e-Readiness) a baseline for measuring future progress

Best Practice:

" To identify ICT applications in other jurisdictions that could be of value to Botswana in designing its National ICT agenda

Figure 1. Radios per 1,000 Inhabitants

Radios 2001

150.00

1136.00

420.00379.00

141.00

338.00

532.00

1047.00

91

48

57

92

64

39

910

0.00

200.00

400.00

600.00

800.00

1000.00

1200.00

BWA CAN EST MYS MUS NAM ZAF TTO

Radi

os p

er 1

,000

Inha

bita

nts

0

10

20

30

40

50

60

70

80

90

100

Wor

ld E

cono

mic

For

um R

anki

ng

ICTs in Communities

Figure 2. Television sets per 1,000 Inhabitants

Television Sets 2001

30.00

629.00

201.00

301.00

38.00

152.00

340.00

700.00

90

1013

60

47

88

72

42

0.00

100.00

200.00

300.00

400.00

500.00

600.00

700.00

800.00

BWA CAN EST MYS MUS NAM ZAF TTO

Tele

visi

on s

ets

per 1

,000

Inha

bita

nts

0

10

20

30

40

50

60

70

80

90

100

Wor

ld E

cono

mic

For

um R

anki

ng

ICTs in Communities

Figure 3. Telephone Subscribers per 1,000 Inhabitants

Telephone Subscribers 1998-2001

0.00

250.00

500.00

750.00

1000.00Te

leph

one

Subs

crib

ers

per 1

000

Inha

bita

nts

BWA 74.80 133.96 204.44 272.84

CAN 841.47 912.82 992.72 1037.77

EST 514.28 625.69 750.29 809.43

MYS 302.72 339.94 412.34 512.06

MUS 263.70 305.87 386.14 482.59

NAM 74.19 79.70 107.96 119.00

ZAF 199.68 248.08 304.46 352.63

TTO 226.33 245.70 360.62 436.88

1998 1999 2000 2001

ICTs in Communities

ICTs in Communities

Figure 4. Mobile Telephone Subscribers per 1,000 Inhabitants

Mobile Telephone Subscribers 1998-2002

0.00

100.00

200.00

300.00

400.00

500.00

600.00

700.00M

obile

Tel

epho

ne S

ubsc

ribe

rs p

er 1

000

inha

bita

nts

BWA 9.69 57.11 121.73 188.00 241.28

CAN 183.09 233.98 293.96 361.98 362.90

EST 170.38 268.30 387.02 455.38 650.18

MYS 101.15 136.97 213.18 314.16 348.79

MUS 52.12 86.95 150.81 226.98 289.14

NAM 11.54 17.30 46.07 54.74 80.00

ZAF 79.21 120.50 190.89 242.12 265.79

TTO 20.50 29.91 125.05 197.00 278.07

1998 1999 2000 2001 2002

ICTs in Communities

Figure 5. Personal computers per 1,000 Inhabitants

Personal Computers 2001

38.70

174.80

126.10109.10

36.40

68.50 69.20

459.90

58

27

3437

60

4745

10

0.00

50.00

100.00

150.00

200.00

250.00

300.00

350.00

400.00

450.00

500.00

BWA CAN EST MYS MUS NAM ZAF TTO

Per

sona

l Com

pute

rs p

er 1

,000

Inha

bita

nts

0

10

20

30

40

50

60

70

Wor

ld E

cono

mic

For

um R

anki

ng

ICTs in Communities

Figure 6. Internet users per 1,000 Inhabitants

Internet Users 2001

31.25

307.14

131.67

69.4192.31

282.61

25.00

431.31

59

21

26

36

46

41

9

66

0.00

50.00

100.00

150.00

200.00

250.00

300.00

350.00

400.00

450.00

500.00

BWA CAN EST MYS MUS NAM ZAF TTO

Inte

rnet

Use

rs p

er 1

,000

Inha

bita

nts

0

10

20

30

40

50

60

70

Wor

ld E

cono

mic

For

um R

anki

ng

ICTs in LearningPublic Expenditure on Education 2000

270.69325.13

256.51

132.24

277.88

129.15 130.37

1278.85

36 37

5052 51

3431

12

0.00

200.00

400.00

600.00

800.00

1000.00

1200.00

1400.00

BWA CAN EST MYS MUS NAM ZAF TTO

Pub

lic E

xpen

ditu

re o

n E

duca

tion

per

Capi

ta (U

S$)

0

10

20

30

40

50

60

Wor

ld E

cono

mic

For

um R

anki

ng

Public Expenditure on Education per Capita

Figure 14. Public Expenditure on Education

ICTs in LearningAdult Illiteracy 2001

21.94

0.22

12.12

15.17

1.61

17.35

14.39

3.00

27

72 7075

64

78

10

37

0

5

10

15

20

25

BWA CAN EST MYS MUS NAM ZAF TTO

Adul

t Illi

tera

cy R

ate

in P

erce

nt0

10

20

30

40

50

60

70

80

90

Wor

ld E

cono

mic

For

um R

anki

ng

Adult Illiteracy Rate in Percent

Figure 15. Adult Illiteracy

ICTs in Learning

Figure 17. Quality of Math and Science Education

Quality of Math and Science Education 2001

5.52

4.36 4.23

3.022.82

4.28

3.85

5.54

49

8682

1513

59

5147

0.00

1.00

2.00

3.00

4.00

5.00

6.00

BWA CAN EST MYS MUS NAM ZAF TTO

Tele

visi

on s

ets

per 1

,000

Inha

bita

nts

0

10

20

30

40

50

60

70

80

90

100

Wor

ld E

cono

mic

For

um R

anki

ng

Survey Question: "Math and science education in your country's schools…"(1 = lag far behind most other countries,

7 = are among the best in the world)

Mean: 4.1

ICTs in LearningTertiary Education Enrollment 2001

4.65

57.55

6.4811.38

28.16

5.94

15.24

59.99

71

80

65

81

50

84

1712

0

10

20

30

40

50

60

70

BWA CAN EST MYS MUS NAM ZAF TTO

Gro

ss T

ertia

ry E

nrol

lmen

t Rat

e in

Per

cent

0

10

20

30

40

50

60

70

80

90

Wor

ld E

cono

mic

For

um R

anki

ng

Gross Tertiary Enrollment Rate in Percent

Figure 16. Tertiary Education Enrollment

ICTs in Learning

Figure 25. Quality of Business Schools

Quality of Business Schools 2003

3.65

3.02

4.31

5.374.92

6.23

3.27

4.23

18

43

92

69

46

83

3

28

0.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

BWA CAN EST MYS MUS NAM ZAF TTO

Qua

lity

of B

usin

ess

Scho

ols

0

10

20

30

40

50

60

70

80

90

100

Wor

ld E

cono

mic

For

um R

anki

ng

Survey Question: "Management or business schools in your country are..." (1 = limited or of poor quality,

7 = the best in the world)

ICTs in Business

Figure 20. Computers Installed in Businesses

Computers Installed in Businesses 2002

14.407.76

78.56

32.5629.45

220.08

12.46

65.60

26

43

69

56

33

59

8

45

0.00

50.00

100.00

150.00

200.00

250.00

BWA CAN EST MYS MUS NAM ZAF TTO

Com

pute

rs p

er 1

,000

Inha

bita

nts

0

10

20

30

40

50

60

70

80

Wor

ld E

cono

mic

For

um R

anki

ng

Computers installed in businesses per 1,000 inhabitants

ICTs in Business

Figure 22. ICT Manufactured Exports

ICT Manufactured Exports 2001

418.23

11.70 21.21 8.666.29

862.63

17.08

1779.96

55

7

60

66

51

62

17

24

0

200

400

600

800

1000

1200

1400

1600

1800

2000

BWA CAN EST MYS MUS NAM ZAF TTO

High

-tech

nolo

gy M

anuf

actu

red

Exp

orts

per

Cap

ita0

10

20

30

40

50

60

70

Wor

ld E

cono

mic

For

um R

anki

ng

High-technology Manufactured Exports per Capita

ICTs in Business

Figure 23. ICT Service Exports

ICT Service Exports 2001

233.31 235.28

42.5913.69

178.65

495.21

51.09

194.29

51

3025

55

78

36

18

26

0

100

200

300

400

500

600

BWA CAN EST MYS MUS NAM ZAF TTO

Com

mun

icat

ions

and

Com

pute

r S

ervi

ce E

xpor

ts p

er C

apita

0

10

20

30

40

50

60

70

80

90

Wor

ld E

cono

mic

For

um R

anki

ng

Communications and Computer Service Exports per Capita

ICTs in Business

Figure 29. Scientists and Engineers in Research and Development

Scientists and Engineers in R&D 2000

0.360.46

0.99

0.140.160.07

2.98

2.13

92

79

6358

42

82

25

12

0.00

0.50

1.00

1.50

2.00

2.50

3.00

3.50

BWA CAN EST MYS MUS NAM ZAF TTO

Sci

entis

ts a

nd E

ngin

eers

in R

&D

per

1,0

00 In

habi

tant

s0

10

20

30

40

50

60

70

80

90

100

Wor

ld E

cono

mic

For

um R

anki

ng

Scientists and engineers in R&D per 1,000 inhabitants

ICTs in Business

Figure 31. Venture Capital Availability

Venture Capital Availability 2003

3.28

3.864.04

3.65

3.21

3.61

2.98

4.59

42

24

31

46

32

60

27

11

0

0.5

1

1.5

2

2.5

3

3.5

4

4.5

5

BWA CAN EST MYS MUS NAM ZAF TTO

Sur

vey

Resp

ones

(1-7

)0

10

20

30

40

50

60

70

Wor

ld E

cono

mic

For

um R

anki

ngMean: 3.2

Survey Question: "Entrepreneurs with innovative but risky projectscan generally find venture capital in your country"

(1 = not true, 7 = true)

ICTs in Business

Figure 32. “Brain Drain”

"Brain Drain" 2003

3.894.03

2.97

3.61

2.81

3.57

4.76

4.39

48

67

47

62

37

17

38

26

0

0.5

1

1.5

2

2.5

3

3.5

4

4.5

5

BWA CAN EST MYS MUS NAM ZAF TTO

Sur

vey

Resp

ones

(1-7

)0

10

20

30

40

50

60

70

80

Wor

ld E

cono

mic

For

um R

anki

ng

Mean: 3.5

Survey Question: "Your country’s talented people…"(1 = normally leave to pursue opportunities in other countries,

7 = almost always remain in the country)

ICTs in Government

Figure 33. Government Prioritization of ICT

GovernmentPrioritization

of ICT 20035.84

3.85

4.79

4.05

5.225.16

4.76

6.33

36

24

70

35

76

19 18

0.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

BWA CAN EST MYS MUS NAM ZAF TTO

Gov

ernm

ent P

rior

itiza

tion

of IC

T0

10

20

30

40

50

60

70

80

Wor

ld E

cono

mic

For

um R

anki

ng

Survey Question: "Information and communication technologiesare an overall priority for the government..."(1 = strongly disagree, 7 = strongly agree)

Mean: 4.4

ICTs in Government

Figure 35. Government Success in ICT Promotion

Government Online Presence 2003

3.52

4.33

3.04

5.244.86

3.23

7.00

5.85

75

43

32

71

54

81

18

1

0.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

8.00

BWA CAN EST MYS MUS NAM ZAF TTO

Gov

ernm

ent O

nlin

e P

rese

nce

0

10

20

30

40

50

60

70

80

90

Wor

ld E

cono

mic

For

um R

anki

ng

Survey Question: "Web presence of the various branches of government" (1-7 Scale)

Mean: 4.3

ICTs in Government

Figure 35. Government Success in ICT Promotion

Government Online Services 2003

1.53

3.40

2.07

2.73

3.80

1.93

6.20

4.07

74

20

44

89

29

68

16

4

0.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

BWA CAN EST MYS MUS NAM ZAF TTO

Gov

ernm

ent O

nlin

e S

ervi

ces

0

10

20

30

40

50

60

70

80

90

100

Wor

ld E

cono

mic

For

um R

anki

ng

Survey Question: "Sophistication of government online services" (1-7 Scale)

Mean: 2.8

ICT InfrastructureOverall Infrastructure Quality 2003

4.924.75

6.08

4.63

5.21 5.24

4.03

6.04

12

35

28

14

32

20 19

41

0

1

2

3

4

5

6

7

BWA CAN EST MYS MUS NAM ZAF TTO

Gen

eral

Infra

stru

ctur

e Q

ualit

y0

5

10

15

20

25

30

35

40

45

Wor

ld E

cono

mic

For

um R

anki

ng

Survey Question: "General infrastructure in your country is…"(1 = poorly developed and inefficient,

7 = among the best in the world)

Mean: 3.9

Figure 38. Overall Infrastructure Quality

ICT InfrastructureWaiting Time for Telephone Lines 2000

1.36

0.74

0.98

1.10

0.540.55

0.70

0.00

52

59

46

1

63

51

60

45

0

0.2

0.4

0.6

0.8

1

1.2

1.4

1.6

BWA CAN EST MYS MUS NAM ZAF TTO

Wai

ting

time

for

tele

phon

e lin

es in

yea

rs0

10

20

30

40

50

60

70

Wor

ld E

cono

mic

For

um R

anki

ng

Waiting time for telephone lines in years

Figure 40. Waiting Time for Telephone Lines

ICT InfrastructureTelephone Mainlines 2001

352.00

196.00

257.00

112.00

240.00

91.0066.00

676.00

53

43

68

5

35

70

60

45

0.00

100.00

200.00

300.00

400.00

500.00

600.00

700.00

800.00

BWA CAN EST MYS MUS NAM ZAF TTO

Tele

phon

e M

ainl

ines

per

1,0

00 In

habi

tant

s0

10

20

30

40

50

60

70

80

Wor

ld E

cono

mic

For

um R

anki

ng

Telephone mainlines per 1,000 inhabitants

Figure 41. Telephone Mainlines

ICT Infrastructure

Figure 42. Affordability of Internet Service Provider Fees

Affordability of Internet Service Provider Fees 2001

0.42

0.13

0.61

1.25

0.020.05

1.70

0.47

4

64

74

40

10

4346

29

0.00

0.20

0.40

0.60

0.80

1.00

1.20

1.40

1.60

1.80

2.00

BWA CAN EST MYS MUS NAM ZAF TTO

Cost

per

30

Off-

peak

Hou

rs a

s P

erce

nt o

f Per

Cap

ita G

DP0

10

20

30

40

50

60

70

80

Wor

ld E

cono

mic

For

um R

anki

ng

Cost per 30 off-peak hours as percent of per capita GDP

ICT LegislationQuality of the Legal System 2003

5.91

4.35

4.835.23

5.65

4.53

5.255.47

24

15

32

2220

11

44

41

0

1

2

3

4

5

6

7

BWA CAN EST MYS MUS NAM ZAF TTO

Qua

lity

of th

e Le

gal S

yste

m0

5

10

15

20

25

30

35

40

45

50

Wor

ld E

cono

mic

For

um R

anki

ng

Survey Question: "The judiciary in your country is independent from political influences of members of government, citizens or firms…"

(1 = no, heavily influenced, 7 = entirely independent)

Mean: 4.0

Figure 46. Quality of the Legal System

ICT LegislationLaws Relating to ICT 2003

3.13

4.25

3.20

4.58

2.98

4.77

5.46 5.427

32

73

16

6

68

24

80

0

1

2

3

4

5

6

BWA CAN EST MYS MUS NAM ZAF TTO

Law

s Re

latin

g to

ICT

0

10

20

30

40

50

60

70

80

90

Wor

ld E

cono

mic

For

um R

anki

ng

Survey Question: "Laws relating to information and communicationtechnologies (electronic commerce, digital signatures, consumer

protection) are…" (1 = nonexistent, 7 = well developed and enforced)

Mean: 3.7

Figure 47. Laws Relating to ICT

ICT LegislationCompetition in the ISP Sector 2003

2.93

1.91

4.23

2.30

4.02

5.655.89

4.5336

9993

105

61

50

98

0

1

2

3

4

5

6

7

BWA CAN EST MYS MUS NAM ZAF TTO

Com

petit

ion

in th

e IS

P S

ecto

r0

20

40

60

80

100

120

Wor

ld E

cono

mic

For

um R

anki

ng

Survey Question: "Is there sufficient competition among InternetService Providers in your country to ensure high quality, infrequent

interruptions, and low prices?"(1 = no, 7 = yes, equal to the best in the world)

Mean: 4.2

Figure 48. Competition in the ICT Sector

Benchmarking and best Practices findings

A national ICT programme must address the following: " ICT usage in homes and communities has been sporadic " The state health care in Botswana is dominated by AIDS/HIV

crisis. How much can ICT help?" The country has a low levels of literacy and enrolment at

tertiary education; Expenditure high." The business community has yet to adopt ICT in a

meaningful way? Situation being re-assed." E-government information and services are meagre and

Botswana to address the gap between e-government messages and reality of that constituents experience

" In other areas infrastructure is inadequate, but there are improvements in waiting time for phone lines and internet access is reasonably affordable

" Botswana boosts of advanced legal and legislative system that is generally conducive to the proliferation of ICT

Global Connectivity Rankings

59th

55th

52nd

43rd

37th

26th

25th

6th

2003/04 Ranking2

-653rdNamibia

-1144thBotswana

+658thTrinidad and Tobago

+1356thMauritius

-136thSouth Africa

+632ndMalaysia

-124thEstonia

-6thCanada

Change2002/03 Ranking1Country

1 The 2002/2003 study included 82 countries of greater than 1 million population2 The 2003/2004 study included 102 countries of greater than 1 million population

Objective of E-readiness

" The e-readiness was study was undertaken to provide a more detailed “snapshot” of Botswana today

" It examines the degree to which Botswana is prepared to participate in the Networked world

Findings" In Botswana today, there is considerable disparity between

rural and urban access to information and services—a “domestic information divide.”

" Botswana will need to focus many of its ICT efforts, and budget, on learning and the development of technologically literate children if it is to create a vibrant future in the networked world.

" Botswana must look at introducing ICT into the formal education system as soon as possible, both as a subject and as an educational tool.

" Improving access to healthcare information and services through the effective use of ICT is particularly important in Botswana

" Botswana’s private sector has still to embrace ICT (being re assed) and Government has an important role to play in stimulating ICT take-up in all elements of society.

Key Programme AreasCommunity Connection Programme –" Hundreds of Community Access Centres will be

established throughout the country. These centres will be tailored to the specific needs of the community and will provide easy access to information and services relating to healthcare, jobs, education and government services

Key target dates-" 50 operational Community Access Centres by

December 31, 2008" 100 operational Community Access Centres by

December 31, 2010

Key Programme Arease-Health Botswana –" This programme will introduce a number of ICT initiatives aimed at

improving the health of Batswana" Simple applications such as a Healthcare Portal and improving

health related information delivered over the radio and televisionand sophisticated solutions such as Tele-health (healthcare advice provided over the telephone) and Telemedicine (healthcare services provided over the Internet) will be introduced

Key target date:" All appropriate healthcare facilities on-line by December 31, 2008" All citizens to have equitable access to on-line healthcare

information by December 31, 2009" Remote access to health services available across Botswana by

December 31, 2010

School-Net Botswana –" This programme aims to provide the literacy, skills and

knowledge required for both formal and non-formal learners in the networked world and provide all schools in Botswana with modern computers and access to the Internet .

" All teachers will be trained to use ICT in classrooms and formal ICT education will be introduced into the school curriculum.

" Relate Education to Felt needs.

Key target dates:" All schools and libraries on-line by December 31, 2008" All teachers to receive ICT training by December 31, 2009" ICT content and curriculum development available at all levels

of the education system by December 31, 2010

Key Programme Areas

Government on Line –" A Government Portal will provide a gateway to all e-

Government services and will be structured around the needs of the user

" Will improve customer service, save citizens time and money and introduce the potential for significant financial savings into the public service

" Improve efficiency in Government ProcessesKey target dates:" All appropriate government information on line by

December 31, 2008" All appropriate government services on line by December

31, 2010

Key Programme Areas

Developing the e-Marketplace –" The strategy for enhancing the ICT sector in Botswana will

be focused on the further development of the International Financial Services Centre (IFSC) and positioning the country as an attractive location for Business Process Outsourcing (BPO).

" The success of these initiatives is directly dependent upon the quality, speed and reliability of the country’s telecommunications infrastructure and the ability to develop appropriate skills within the local workforce – both sizable undertakings in their own right.

Key target dates:" In excess of 20,000 new jobs created as a result of the ICT,

IFSC and BPO initiatives

Key Programme Areas

Connecting Botswana –

" This programme will assist in the design and deployment and efficient management of enabling technical infrastructure

" It will provide adequate, affordable, reliable and sustainable ICT infrastructure solutions to enable full connectivity to homes, communities and establishments, and the delivery of health, education, public services and e-Commerce solutions to everyone in the country.

Key target dates:" 50% of citizens to have access to reliable power and Internet

connectivity by December 31, 2009" Universal access is available in Botswana by December 31, 2014

Key Programme Areas

E-Legislation –" A key element of the e-Legislation programme will be

developing the necessary legal environment for increased levels of competition within the ICT and telecommunications space improving quality and reducing service costs for the consumer.

" In addition, the e-Legislation initiative will develop policies that enable increased levels of e-Commerce and e-Government, examining areas such as electronic signatures, privacy, security, and intellectual property rights.

Key target dates:" Open competition in all areas of ICT implemented by

December 31, 2008" All supporting e-Legislation implemented by December 31,

2010

Key Programme Areas

Emerging Maitlamo Initiatives

" Connecting Botswana:• Infrastructure Blueprint – ICT, electrification etc. – all

technologies*• Connecting Community Roll-Out Plan• Efficient management of Infrastructure.*

" Connectivity Laws and Policies• Telecommunications Liberalization *• e-Commerce and e-Government Legislation *• Legislative Amendment – e-Signatures, security, privacy,

inappropriate content, IPR etc *

* = fast-track project

Emerging Maitlamo Initiatives

" Connecting Communities:• Community Access Programme*• Building Awareness & Capacity• Developing Content

" Government on Line• Public Sector Reform Programme*• E-Government Portal*• e-Information – Jobs, health, education etc• e-Services • Reengineering and organisational redesign

* = fast-track project

Emerging Maitlamo Initiatives" e-Health Botswana

• National e-Health Council*• e-Health Legislation and Policy*• Healthcare Portal* – connect with Government• Telehealth• Telemedicine

" School Net Botswana• School Connectivity Programme*• ICT Curriculum Development* - connect with e-Marketplace• ICT Professional Development for teachers• Computers for Schools Programme• Educational Software Development

* = fast-track project

Emerging Maitlamo Initiatives

" Enhancing Economic Diversification• ICT enablement of IFSC and BPO*• ICT enablement of traditional industries –

mining, agriculture• SME portal* – link to Government• Tax and fiscal incentives

* = fast-track project

Summary" Maitlamo has crossed the halfway mark The draft

policy and Legal framework and change reports are ready for review and consultations.

" We know where we want to end up and where we are starting from

" Programmes and projects are being identified that will move Botswana toward its National ICT Goals

" Planning, prioritization and first-class executive management will be key in the next stage of the initiative - but quality of implementation will ultimately determine the level of success and benefits achieved

Summary" High quality technical resources will be in

great demand in the coming years " This should not be viewed as a government

initiative. The private sector has a critical role to play

" Maitlamo offers an outstanding opportunity to grow your business and contribute to the future success of the country.

" Get involved!

e-Government Services

E-Services

ix. Passport Applications

viii. Work & Resident Permits

vii. Construction Permits

vi. Land Allocation

v. Electronic Tax Filing

iv. Company Registration & Business Licensing

iii. Vehicle Licensing & Registration

ii. Birth & Death Registration

i. OMANG Registration

Dependencies5+ Years

4-5 Years

2-3 Years

Fast Track>>>>

Programme/Project Description

e-Government Services

ICT Management in Government

National Archives Transformation

Supporting Programmes

xv. Electronic Tendering

xiv. E-Publication

xiii. E-Laws

xii. Integrated Justice

xi. E-Post

x. Patents & Trademarks

Dependencies5+ Years

4-5 Years

2-3 Years

Fast Track>>>>

Programme/Project Description