dennis - resume

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Dennis Greene 3219 Broadmoor Blvd. San Bernardino, CA 92404 909-678-2141 [email protected] OBJECTIVE I would like to continue to develop in my professional career by obtaining an administrative position in a growing organization. I have extensive management experience in the health care sector. I have obtained education while working full time. Completing school in the online environment has helped me to develop the ability to learn independently and has improved my analytical skills. EDUCATION University of Phoenix – November, 2015 I completed a Master’s of Health Care Administration. My grade point average through my program was 3.93. University of Phoenix - October, 2013 I completed a Bachelors of Health Care Administration and Management. My grade point average through my program was 3.96. University of Phoenix October, 2011 I completed an Associates of Arts Degree in Health Care Administration and Management. My grade point average through my Associates program was 3.95. EXPERIENCE Billing and Collections Manager 03/2015 – Present Solutions Recovery – Las Vegas, NV Run the weekly AR meeting and managing the insurance AR Create and track all insurance claims Posting all insurance payment for services provided Track and monitor all payment plans and payments from clients Coordinate with admissions to sign all potential clients up for treatment Collect all out of pocket expenses for treatment Verify authorization status for patient services. Verify client benefits for treatment Collect on all old balance from clients and set up payment plans for those in need of monthly installments Follow-up contact with all insurance claims for services provided

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Page 1: Dennis - Resume

Dennis Greene3219 Broadmoor Blvd. San Bernardino, CA 92404 909-678-2141 [email protected]

OBJECTIVEI would like to continue to develop in my professional career by obtaining an administrative position in a growing organization. I have extensive management experience in the health care sector. I have obtained education while working full time. Completing school in the online environment has helped me to develop the ability to learn independently and has improved my analytical skills.

EDUCATIONUniversity of Phoenix – November, 2015 I completed a Master’s of Health Care Administration. My grade point average through my program was 3.93.University of Phoenix - October, 2013I completed a Bachelors of Health Care Administration and Management. My grade point average through my program was 3.96.University of Phoenix October, 2011I completed an Associates of Arts Degree in Health Care Administration and Management. My grade point average through my Associates program was 3.95.

EXPERIENCEBilling and Collections Manager03/2015 – PresentSolutions Recovery – Las Vegas, NV

Run the weekly AR meeting and managing the insurance AR Create and track all insurance claims Posting all insurance payment for services provided Track and monitor all payment plans and payments from clients Coordinate with admissions to sign all potential clients up for treatment Collect all out of pocket expenses for treatment Verify authorization status for patient services. Verify client benefits for treatment Collect on all old balance from clients and set up payment plans for those in

need of monthly installments Follow-up contact with all insurance claims for services provided

Assistant Director02/2010 – 03/2015Southeast Missouri Behavioral Health—Poplar Bluff, Mo

Immediate responsibility for the overall operation and maintenance of assigned agency facilities, staff and equipment.

Coordinate and administer an adequate plan for the control of operations in accordance with budgetary guidelines.

Planned, organized, and directed the staff of the following departments: Clerical, Food Service, Maintenance, Transportation, care-coordination, and administrative functions of the Clinical Department.

Page 2: Dennis - Resume

Responsible for the development and implementation of changes in organization, staffing, and work processing, in order to increase effectiveness and efficiency to reduce administrative costs of the agency.

Human resources representative for the site Payroll Employee investigations and disciplinary action Conduct employee interviews and screen potential candidates for

employment Complete audits of the facility procedures Restructure all of the agency training materials Train and orient new and current employees to organizational procedures

Adult Protective and Community Worker03/2014 – 12/2014United States Department of Health and Senior ServicesDivision of Senior and Disabled Services

Investigated abuse, neglect, and exploitation in connection with individuals whom are elderly (above 65) or disabled.

Conducted interviews with clients, families, and witnesses to given situations and determine whether abuse, neglect, and exploitation are present.

Served as an advocate for the victims and ensured the safety of the consumer is the focus of all investigations.

Worked in conjunction with the court systems at times to petition for guardianship of consumers in need of such services.

Connected the consumer with the most effective services possible, to help the consumer remain in the least restrictive but safe environment.

Office Manager 07/2004 – 01/01/2010Hyperbaric Treatment Center – Newport Beach, Ca

Managed 7-10 employees Addressed disciplinary issues Created schedules for all individuals Coordinated the maintenance for all equipment Performed employee investigations Responsible for disciplinary action Conducted all employee training and development Conducted interviews and completed the process to employ new employees Coordinated the day-to-day operations of the facility.

Dennis Greene3219 Broadmoor Blvd. San Bernardino, CA 92404 (909) 678-2141 [email protected]