dennis dixon
TRANSCRIPT
Dennis Dixon, Jr 20918 Imperial Landing Ln, Katy, TX 77449| m: (713) 538-3078|
Objective: My ambition is to associate myself with a company that demands and rewards excellence, while providing opportunities for advancement and professional growth. I am confident that my skills and practical work experience can be put to valuable use within your company. Summary of Qualifications:
More than 15 year’s driving and I currently have a CDL
Exceptional driver, with experience delivering and installing electronics and appliances such as washers, dryers, dishwashers, stoves, ovens, refrigerators, freezers, garbage disposals, televisions, etc. while providing superior service in customer's homes
Great ability to select and use basic tools or instruments to assemble, adjust, calibrate, repair or test various products.
Deep ability to handle stressful situations and work in a fast-paced environment.
Solid ability to read, understand and apply written text of a technical nature in order to answer questions, solve problems, and complete job tasks
Sound ability to use a laptop computer for service call processes, routing functions and parts/inquiries/ordering.
Exceptional ability to apply appropriate use of security, maintenance and safety procedures to protect company and customer assets (truck, tools, parts, inventory, etc.).
Immense ability to apply appropriate use of personal protective equipment (i.e. back belt, safety glasses).
Uncommon ability to avoid accidents by recognizing potentially unsafe situations, and responding appropriately when accidents occur.
Profound ability to follow appropriate industry specific regulations related to the handling of hazardous materials
Experience: 2014-present Silver Eagle Distribution Houston, TX
Experience Silver Eagle CDL driver Deliver products to each client and collect payments
Follow Silver Eagle Distributors Sales and Merchandising Standards guidelines to ensure the merchandising of all corporate products including restocking to avoid out-of-stock, making minor legal space adjustments, building displays, installing, placing and providing P.O.S. and pricing product as allowed by retailers
Establishes and maintains good customer service relations by ensuring backrooms and shelves are left orderly, deliveries are made as scheduled, providing respectful courtesy to retailers and shoppers, etc.
Follows and enforces Anheuser Busch equity agreement and other supplier contract Code Date policies
Check truck in and out to ensure proper settlement and handles all damaged, short code and out of code product at Check-In
Handles all pre and post trip truck inspections Adheres to Silver Eagle Distributors safe working/driving practices, Company Polices, rules,
regulations, corrects obvious hazards immediately or reports to supervisor if not immediate correctable
Adheres to Federal Motor Carrier Safety Act Other duties as assigned
Dennis Dixon, Jr 20918 Imperial Landing Ln, Katy, TX 77449| m: (713) 538-3078|
2011-2014 Ceva Logistics Houston, TX
Load, scan, and log all packages before delivery Maintain files and record routines as needed to insure the efficient operation
Courier services for point to point delivery in 1-6 hours
Online order entry and real time order tracking system Follow all safety regulations and precautions
Drives truck to jobs and successfully complete customer requests in a professional and timely manner
2003-2010 Conn’s /Delivery Driver and Installer Houston, TX
Identify and acquire high quality, long-term, “preferred” customers to support growth through acquisition
Provide exemplary customer service. Insure the growth of both revenue and number of customers.
Safely operate company vehicle during deliveries Develop a relationship with and provide service and products to existing customers that insures
customer retention and customer loyalty.
Complete service calls, resolving customer problems or complaints. Respond to customer calls on company provided cell phone in a safe and timely manner.
Use PC process/system to manage customers in keying transactions, balance all route activates, follow daily and am/pm procedures, and maintain customer data.
Protect company assets, including collection of equipment and payments. This includes protection of route representative, by diligently performing all duties in a safe manner.
Work as a dedicated team member to ensure fast, flexible and expert service to every customer.
Demonstrate a sense of urgency to meet customer time commitments. Meet key performance metrics and/or productivity goals as defined by the business.
Continuously look for methods to improve business performance and enhance the customer experience.
Follow the truck maintenance schedule and keep a clean, organized truck.
Accurately diagnose and repair appliances/equipment in the customer's home that was being delivered.
Perform miscellaneous duties as assigned
1998-2003 Gallery Furniture Delivery Driver/Forklift Operator Houston, TX
Routinely delivering, lifting, loading merchandise 50-300 pounds
Good driving skills
Responsible for using forklift to pull orders.
Worked in the receiving and shipping department.
Responsible for packing, picking and scanning orders using a pallet
Records are also done.
Responsible for putting and pulling orders
Served as a FED-EX and UPS warehouse person.
Also responsible for working as a scanner.