The Changing Workplace: Improving Collaboration & Communication

Administrators’ DaysJuly 27, 2017

Denise O’BrienTeaching & Learning Director

ESU 10dobrien@esu10.org

https://upload.wikimedia.org/wikipedia/commons/thumb/6/6c/Ghozt_Tramp_-_Business_Communication_Duplicat_model.jpg/1248px-Ghozt_Tramp_-_Business_Communication_Duplicat_model.jpg

Making Connections to AQuESTT

Positive Partnerships, Relationships, & Student Success

Making Connections to AQuESTT

Educator Effectiveness

The Multigenerational Workplace

https://c2.staticflickr.com/8/7010/6698208975_2e9d5c8344_b.jpghttp://ecx.images-amazon.com/images/I/51BHt-FvyZL._SX258_BO1,204,203,200_.jpg

Defining the Generations

● Traditionalists 1922-1943● Baby Boomers 1944-1964● Gen Xers 1965-1981● Millennials 1982-2000

CCO Public Domain

Which generational characteristics most closely align with your workplace preferences?

Reflection

Similarities Across the Generations

1. Work viewed as a vehicle for personal fulfillment and satisfaction

2. Feeling valued on the job = Highest indicator of satisfaction 3. Supportive work environment where they are recognized &

appreciated4. Career development is a priority5. Flexibility is important

Murphy, S. A., PhD. (2007). Leading A Multigenerational Workforce (pp. 1-33, Rep.). Washington, DC: AARP.

Generations at WorkMentimeter

Go to www.menti.com

https://pixabay.com/static/uploads/photo/2016/04/24/16/52/diversity-1350043_960_720.jpg

Collaboration Across the GenerationsTitanium Rule: Do unto others, keeping their preferences in mind.

CCO Public DomainMurphy, S. A., PhD. (2007). Leading A Multigenerational Workforce (pp. 1-33, Rep.). Washington, DC, DC: AARP.

Etiquette In the Workplace

http://orig09.deviantart.net/1382/f/2008/092/6/2/office_party_by_dburn13579.jpg

Basic Etiquette Workplace Rules

● Make eye contact● Be a good listener ● Wait your turn to speak● Acknowledge when someone has spoken to you● Avoid negative body language

In other words...create workplace norms

Differentiating Professional Learning

Learning Characteristics

Traditionalists- best able to deal with long lectures and less interaction

Boomers- impatient with repeating learning they feel they have covered in the past/value social interaction and respect

Gen Xers- want to be clearly and efficiently told what they are responsible for and then left alone to get it done

Millennials- want active, hands-on learning in cooperative groups/want information delivered in small chunks

Communication and Collaboration Resources

http://ecx.images-amazon.com/images/I/51xU7QmaV7L._SX348_BO1,204,203,200_.jpg

http://ecx.images-amazon.com/images/I/41qYbMR%2B9xL.jpg

Questions

www.pixabay.com

Denise O’Briendobrien@esu10.org