demystifying content strategy: part 2 of delivering the connected experience
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Demystifying Content Strategy - Doug Reynolds, Project Manager PrincipalTRANSCRIPT
Demystifying Content Strategy
Friday, October 18, 13
“Content strategy plans for the creation, publication, and governance of useful, usable content.” - Kristina Halvorson
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UserContent ParityContent PortabilityContent First
BusinessEngageCommunicateMeasureOptimize
TechnologyOne System to Manage ContentPrepare Content for Future Use
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outcomes
•Institutional knowledge
•Repeatable method
•Adaptable to changing context
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Structure first, content always.
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Getting There1.Site goal2.Message/UX hierarchy3.Content evaluation framework4.Page tables5.Editorial calendar
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Content Evaluation Framework
Risk
Level of Effort
Utility
Advantage
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Page TablesPage TItle The Investment
Priority 1 Content Message: Depth of Experience and Scale
Method: Long Form Copy
Call To Action: See our properties
Assets: Property map, Text
Long Form Copy (~ 500 words)Headline: Implementing Years of ExperienceBody Copy
Priority 2 Content Related Content: Uncommon Numbers, Testimonial, Role in LIHTC, Meet The Team, Contact UsPopular LinksTools
Uncommon Numbers2,260 Property Portfolio24 Years Average Experience80 Documents Analyzed
TestimonialLong Form Copy with an attribution
TeamFirstName LastName, TitleFirstName LastName, Title
Contact UsBrenda ChampyMichael Morey
Priority 3 Content Footer and Standard Links
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Summary–Content Strategy is a set of outcomes
•Shared understanding of goals and messages•Repeatable method for selecting and creating content•An ongoing process
–Structure first, content always
Friday, October 18, 13