demographics - florida gulf coast university · demographics copyright 2013, noel-levitz, inc. 2...

Florida Gulf Coast University - SSI - 12/2013

Student Satisfaction Inventory

Demographics

Copyright 2013, Noel-Levitz, Inc. 1

Gender N %Female 705 67.27%

Male 343 32.73%

Total 1048 100.00%

No Response 23

Age N %18 and under 192 18.27%

19 to 24 532 50.62%

25 to 34 173 16.46%

35 to 44 70 6.66%

45 and over 84 7.99%

Total 1051 100.00%

No Response 20

Ethnicity/Race N %African-American 81 7.74%

American Indian or Alaskan Native 6 0.57%

Asian or Pacific Islander 29 2.77%

Caucasian/White 706 67.43%

Hispanic 149 14.23%

Other race 26 2.48%

Race - Prefer not to respond 50 4.78%

Total 1047 100.00%

No Response 24

Current Enrollment Status N %Day 857 82.80%

Evening 169 16.33%

Weekend 9 0.87%

Total 1035 100.00%

No Response 36

Current Class Load N %Full-time 844 81.00%

Part-time 198 19.00%

Total 1042 100.00%

No Response 29

Class Level N %Freshman 244 23.44%

Sophomore 131 12.58%

Junior 236 22.67%

Senior 281 26.99%

Special student 1 0.10%

Graduate/Professional 139 13.35%

Other class level 9 0.86%

Total 1041 100.00%

No Response 30

Current GPA N %No credits earned 128 12.34%

1.99 or below 7 0.68%

2.0 - 2.49 39 3.76%

2.5 - 2.99 149 14.37%

3.0 - 3.49 343 33.08%

3.5 or above 371 35.78%

Total 1037 100.00%

No Response 34

Educational Goal N %Associate degree 17 1.63%

Bachelor's degree 556 53.26%

Master's degree 289 27.68%

Doctorate or professional degree 160 15.33%

Certification (initial/renewal) 4 0.38%

Self-improvement/pleasure 4 0.38%

Job-related training 2 0.19%

Other educational goal 12 1.15%

Total 1044 100.00%

No Response 27



Demographics


Employment N %Full-time off campus 203 19.54%

Part-time off campus 318 30.61%

Full-time on campus 34 3.27%

Part-time on campus 91 8.76%

Not employed 393 37.82%

Total 1039 100.00%

No Response 32

Current Residence N %Residence hall 300 28.87%

Fraternity / Sorority 0 0.00%

Own house 220 21.17%

Rent room or apt off campus 247 23.77%

Parent's home 240 23.10%

Other residence 32 3.08%

Total 1039 100.00%

No Response 32

Residence Classification N %In-state 964 92.96%

Out-of-state 50 4.82%

International (not U.S. citizen) 23 2.22%

Total 1037 100.00%

No Response 34

Disabilities N %Yes - Disability 71 6.81%

No - Disability 972 93.19%

Total 1043 100.00%

No Response 28

Institution Was My N %1st choice 704 67.63%

2nd choice 237 22.77%

3rd choice or lower 100 9.61%

Total 1041 100.00%

No Response 30

Institution Question N %Campus item - Answer 1 0 0%

Campus item - Answer 2 0 0%





Total 0 100.00%

No Response 1071

Group Code N %1001: Liberal Studies-Art 2 0.20%

1002: Liberal Studies-Biology 1 0.10%

1004: Liberal Studies-English 10 0.98%

1005: Liberal Studies-Env Studies 3 0.29%

1006: Liberal Studies-History 7 0.68%

1008: Liberal Studies-Mathematics 3 0.29%

1009: Liberal Studies-Psychology 5 0.49%

1013: Liberal Studies-Communication 7 0.68%

1015: Environmental Science 8 0.78%

1016: Biotechnology 2 0.20%

1017: Liberal Studies-Anthropology 2 0.20%

1019: Music 3 0.29%

1301: Clinical Laboratory Science 3 0.29%

1901: Art 14 1.37%

1902: Chemistry 4 0.39%

1903: Biology 67 6.54%

1904: English 13 1.27%

1905: Environmental Studies 15 1.46%

1908: Mathematics 14 1.37%

1909: Psychology 51 4.98%

1912: Theatre 2 0.20%

1913: Communication 21 2.05%

1914: Marine Science 15 1.46%

1915: Journalism 3 0.29%

1916: Applied Mathematics 1 0.10%

1920: Music Education 3 0.29%

1923: Biology-Accelerated 3 0.29%

1950: Anthropology 6 0.59%

1951: Sociology 9 0.88%

1952: Economics 8 0.78%

1953: History 5 0.49%



Demographics


2001: Accounting 36 3.51%

2002: Finance 22 2.15%

2003: Marketing 21 2.05%

2004: Management 51 4.98%

2005: Computer Information Systems 17 1.66%

2006: Accounting and Taxation 13 1.27%

2015: Information Systems 7 0.68%

2064: Business Admin-Executive 1 0.10%

2104: Business Administration 14 1.37%

2701: Bioengineering 15 1.46%

2702: Civil Engineering 22 2.15%

2703: Environmental Engineering 15 1.46%

2950: Software Engineering 9 0.88%

3002: Physical Therapy 14 1.37%

3003: Occupational Therapy 7 0.68%

3004: Nursing 52 5.07%

3005: Health Science 25 2.44%

3022: Nurse Anesthesia 4 0.39%

3028: Acute Care Nurse Practitioner 1 0.10%

3102: Exercise Science 12 1.17%

3191: Athletic Training 6 0.59%

3201: Community Health 5 0.49%

5000: Education 4 0.39%

5010: Early Childhood Education 3 0.29%

5025: Child and Youth Studies 4 0.39%

5030: Elementary Education 5 0.49%

5051: Secondary Biology Education 2 0.20%

5053: Secondary Mathematics Ed 2 0.20%

5054: Secondary Social Science Ed 3 0.29%

5070: Special Education 12 1.17%

5090: Counselor Education 1 0.10%

5091: School Counseling 2 0.20%

5095: Mental Health Counseling 6 0.59%

5096: Clinical Mental Health Cnslng 6 0.59%

5099: Counseling 2 0.20%

5100: Curriculum and Instruction 4 0.39%

5101: Educational Technology 3 0.29%

5110: Reading Education 1 0.10%

5120: Educational Leadership 2 0.20%

6001: Public Administration 8 0.78%

6002: Legal Studies 23 2.24%

6003: Political Science 15 1.46%

6006: Criminal Justice 30 2.93%

6011: Social Work 17 1.66%

6012: Resort & Hospitality Mgmt 25 2.44%

6013: Criminal Forensic Studies 8 0.78%

6014: Criminal Justice-Compliance 5 0.49%

6017: Forensic Studies 6 0.59%

6024: PGA Golf Management 3 0.29%

7001: Applied Science 1 0.10%

9000: Undeclared 45 4.39%

9001: Teacher Certification 4 0.39%

9002: Ed Leadership Certification 3 0.29%

9007: Teacher Immersion Program(TIP) 3 0.29%

9008: Elementary Teaching 30 2.93%

9009: Secondary Teaching 10 0.98%

9200: CPA Fifth Year 1 0.10%

9300: Clinical Lab Science Cert 8 0.78%

9302: Health Services Admin Cert 5 0.49%

9303: Molecular Biology 3 0.29%

9304: Primary Hlth Care Nurse Pract 1 0.10%

9305: Forensic Science 17 1.66%

9308: Occupational Therapy w- Elders 8 0.78%

9310: Prim Hlth Care Nurse Prac Cert 5 0.49%

Total 1025 100.00%

No Response 46

Florida Gulf Coast University - SSI - 12/2013Student Satisfaction Inventory

Strategic Planning Overview


Strengths and Challenges

Strengths

68. Nearly all of the faculty are knowledgeable in their field.

33. My academic advisor is knowledgeable about requirements in my major.

36. Security staff respond quickly in emergencies.

7. The campus is safe and secure for all students.

39. I am able to experience intellectual growth here.

75. Campus item: The physical facilities (classrooms, labs etc.) at FGCU adequately support the needs of myeducational program

65. Faculty are usually available after class and during office hours.

72. On the whole, the campus is well-maintained.

74. Campus item: The physical facilities (classrooms, labs, library, residence halls etc.) at FGCU support studentsuccess

78. Campus item: There are adequate academic support services (tutoring, library etc.) available for students atFGCU

76. Campus item: FGCU provides access to current university information (e.g. academic calendars, refund policies)

83. Campus item: I am proficient with the technology used in my distance learning class

45. Students are made to feel welcome on this campus.

51. This institution has a good reputation within the community.

18. Library resources and services are adequate.

Challenges

34. I am able to register for classes I need with few conflicts.

8. The content of the courses within my major is valuable.

16. The instruction in my major field is excellent.

58. The quality of instruction I receive in most of my classes is excellent.

69. There is a good variety of courses provided on this campus.

66. Tuition paid is a worthwhile investment.

47. Faculty provide timely feedback about student progress in a course.

12. Financial aid awards are announced to students in time to be helpful in college planning.

80. Campus item: My distance learning instructor knows how to use the distance learning technology effectively

17. Adequate financial aid is available for most students.

81. Campus item: Instruction in my distance learning classes is as good as instruction in my face-to-face classes

57. I seldom get the "run-around" when seeking information on this campus.

14. My academic advisor is concerned about my success as an individual.

21. The amount of student parking space on campus is adequate.




Benchmarks

Higher Satisfaction vs. National Four-Year Publics



8. The content of the courses within my major is valuable.


33. My academic advisor is knowledgeable about requirements in my major.


55. Major requirements are clear and reasonable.



66. Tuition paid is a worthwhile investment.

25. Faculty are fair and unbiased in their treatment of individual students.


41. There is a commitment to academic excellence on this campus.

29. It is an enjoyable experience to be a student on this campus.

6. My academic advisor is approachable.



59. This institution shows concern for students as individuals.

2. The campus staff are caring and helpful.

12. Financial aid awards are announced to students in time to be helpful in college planning.

61. Adjunct faculty are competent as classroom instructors.

17. Adequate financial aid is available for most students.

35. The assessment and course placement procedures are reasonable.




70. Graduate teaching assistants are competent as classroom instructors.


49. There are adequate services to help me decide upon a career.

Higher Importance vs. National Four-Year Publics








55. Major requirements are clear and reasonable.


69. There is a good variety of courses provided on this campus.


25. Faculty are fair and unbiased in their treatment of individual students.


41. There is a commitment to academic excellence on this campus.

29. It is an enjoyable experience to be a student on this campus.



59. This institution shows concern for students as individuals.

2. The campus staff are caring and helpful.

61. Adjunct faculty are competent as classroom instructors.

35. The assessment and course placement procedures are reasonable.




70. Graduate teaching assistants are competent as classroom instructors.


Florida Gulf Coast University - SSI - 12/2013 Student Satisfaction Inventory

Institutional SummaryScales: In Order of Importance

Florida Gulf Coast University - SSI National Four-Year Publics MeanDifference

Scale Importance Satisfaction / SD Performance Gap Importance Satisfaction / SD Performance Gap

National Group Means are based on 83749 records.

* Difference statistically significant at the .05 level ** Difference statistically significant at the .01 level

*** Difference statistically significant at the .001 level


Instructional Effectiveness 6.52 5.64 / 1.06 0.88 6.33 5.34 / 1.09 0.99 0.30 ***

Safety and Security 6.47 5.40 / 1.10 1.07 6.23 4.78 / 1.27 1.45 0.62 ***

Academic Advising 6.46 5.53 / 1.35 0.93 6.36 5.37 / 1.37 0.99 0.16 ***

Concern for the Individual 6.34 5.48 / 1.21 0.86 6.13 5.10 / 1.22 1.03 0.38 ***

Registration Effectiveness 6.34 5.44 / 1.16 0.90 6.22 5.09 / 1.22 1.13 0.35 ***

Recruitment and Financial Aid 6.32 5.39 / 1.23 0.93 6.18 5.00 / 1.27 1.18 0.39 ***

Campus Climate 6.31 5.62 / 1.06 0.69 6.13 5.18 / 1.14 0.95 0.44 ***

Student Centeredness 6.30 5.60 / 1.17 0.70 6.12 5.18 / 1.23 0.94 0.42 ***

Service Excellence 6.24 5.49 / 1.05 0.75 6.04 5.07 / 1.15 0.97 0.42 ***

Campus Support Services 6.21 5.74 / 1.01 0.47 6.07 5.41 / 1.07 0.66 0.33 ***

Campus Life 5.92 5.52 / 1.09 0.40 5.75 5.03 / 1.13 0.72 0.49 ***

Responsiveness to Diverse Populations 5.58 / 1.36 5.26 / 1.36 0.32 ***


Institutional SummaryItems: In Order of Importance


Item Importance Satisfaction / SD Performance Gap Importance Satisfaction / SD Performance Gap





34. I am able to register for classes I need with fewconflicts.

6.70 5.17 / 1.85 1.53 6.52 4.96 / 1.81 1.56 0.21 ***

68. Nearly all of the faculty are knowledgeable intheir field.

6.68 5.99 / 1.22 0.69 6.49 5.69 / 1.35 0.80 0.30 ***

8. The content of the courses within my major isvaluable.

6.67 5.63 / 1.44 1.04 6.54 5.52 / 1.38 1.02 0.11 *

16. The instruction in my major field is excellent. 6.66 5.54 / 1.45 1.12 6.51 5.46 / 1.43 1.05 0.08

58. The quality of instruction I receive in most of myclasses is excellent.

6.66 5.60 / 1.43 1.06 6.47 5.36 / 1.44 1.11 0.24 ***

33. My academic advisor is knowledgeable aboutrequirements in my major.

6.64 5.78 / 1.54 0.86 6.50 5.57 / 1.63 0.93 0.21 ***

36. Security staff respond quickly in emergencies. 6.62 5.87 / 1.39 0.75 6.32 5.20 / 1.52 1.12 0.67 ***

7. The campus is safe and secure for all students. 6.61 6.08 / 1.14 0.53 6.44 5.44 / 1.50 1.00 0.64 ***

55. Major requirements are clear and reasonable. 6.61 5.77 / 1.41 0.84 6.43 5.44 / 1.48 0.99 0.33 ***

69. There is a good variety of courses provided onthis campus.

6.60 5.47 / 1.61 1.13 6.39 5.43 / 1.51 0.96 0.04

39. I am able to experience intellectual growth here. 6.57 5.87 / 1.29 0.70 6.39 5.54 / 1.39 0.85 0.33 ***

66. Tuition paid is a worthwhile investment. 6.57 5.49 / 1.54 1.08 6.43 5.14 / 1.63 1.29 0.35 ***

25. Faculty are fair and unbiased in their treatment ofindividual students.

6.54 5.63 / 1.45 0.91 6.36 5.24 / 1.51 1.12 0.39 ***









47. Faculty provide timely feedback about studentprogress in a course.

6.54 5.47 / 1.51 1.07 6.32 5.07 / 1.55 1.25 0.40 ***

41. There is a commitment to academic excellence onthis campus.

6.53 5.74 / 1.36 0.79 6.30 5.37 / 1.45 0.93 0.37 ***

75. Campus item: The physical facilities (classrooms,labs etc.) at FGCU adequately support the needs of myeducational program

6.50 5.93 / 1.26 0.57

6. My academic advisor is approachable. 6.49 5.62 / 1.62 0.87 6.42 5.51 / 1.67 0.91 0.11 *

29. It is an enjoyable experience to be a student onthis campus.

6.49 5.77 / 1.45 0.72 6.29 5.28 / 1.57 1.01 0.49 ***

65. Faculty are usually available after class andduring office hours.

6.48 6.00 / 1.24 0.48 6.31 5.60 / 1.38 0.71 0.40 ***

72. On the whole, the campus is well-maintained. 6.48 6.34 / 1.00 0.14 6.28 5.62 / 1.42 0.66 0.72 ***

74. Campus item: The physical facilities (classrooms,labs, library, residence halls etc.) at FGCU supportstudent success

6.48 6.01 / 1.17 0.47

59. This institution shows concern for students asindividuals.

6.47 5.53 / 1.49 0.94 6.26 5.08 / 1.58 1.18 0.45 ***

2. The campus staff are caring and helpful. 6.45 5.72 / 1.31 0.73 6.25 5.20 / 1.47 1.05 0.52 ***

78. Campus item: There are adequate academicsupport services (tutoring, library etc.) available forstudents at FGCU

6.45 5.87 / 1.35 0.58









82. Campus item: I have the distance learningresources needed to complete my online coursessuccessfully

6.45 5.71 / 1.49 0.74

76. Campus item: FGCU provides access to currentuniversity information (e.g. academic calendars, refundpolicies)

6.44 6.10 / 1.14 0.34

83. Campus item: I am proficient with the technologyused in my distance learning class

6.44 6.04 / 1.24 0.40

12. Financial aid awards are announced to students intime to be helpful in college planning.

6.43 5.42 / 1.56 1.01 6.28 4.91 / 1.70 1.37 0.51 ***

61. Adjunct faculty are competent as classroominstructors.

6.43 5.65 / 1.42 0.78 6.16 5.29 / 1.45 0.87 0.36 ***

80. Campus item: My distance learning instructorknows how to use the distance learning technologyeffectively

6.43 5.36 / 1.66 1.07

17. Adequate financial aid is available for moststudents.

6.42 5.17 / 1.66 1.25 6.34 4.90 / 1.70 1.44 0.27 ***

35. The assessment and course placement proceduresare reasonable.

6.42 5.57 / 1.42 0.85 6.20 5.22 / 1.49 0.98 0.35 ***

45. Students are made to feel welcome on thiscampus.

6.41 5.85 / 1.36 0.56 6.21 5.38 / 1.49 0.83 0.47 ***

51. This institution has a good reputation within thecommunity.

6.38 6.08 / 1.23 0.30 6.19 5.50 / 1.50 0.69 0.58 ***









81. Campus item: Instruction in my distance learningclasses is as good as instruction in my face-to-faceclasses

6.38 4.98 / 1.90 1.40

57. I seldom get the "run-around" when seekinginformation on this campus.

6.37 5.22 / 1.69 1.15 6.16 4.62 / 1.84 1.54 0.60 ***

14. My academic advisor is concerned about mysuccess as an individual.

6.36 5.34 / 1.67 1.02 6.30 5.28 / 1.69 1.02 0.06

70. Graduate teaching assistants are competent asclassroom instructors.

6.36 5.66 / 1.43 0.70 6.11 5.16 / 1.51 0.95 0.50 ***

21. The amount of student parking space on campusis adequate.

6.35 4.13 / 1.98 2.22 6.07 3.53 / 1.99 2.54 0.60 ***

49. There are adequate services to help me decideupon a career.

6.35 5.42 / 1.50 0.93 6.20 5.12 / 1.58 1.08 0.30 ***

18. Library resources and services are adequate. 6.34 5.92 / 1.19 0.42 6.14 5.58 / 1.33 0.56 0.34 ***

27. The personnel involved in registration are helpful. 6.34 5.63 / 1.37 0.71 6.22 5.20 / 1.55 1.02 0.43 ***

5. Financial aid counselors are helpful. 6.33 5.34 / 1.52 0.99 6.20 4.91 / 1.70 1.29 0.43 ***

28. Parking lots are well-lighted and secure. 6.32 5.68 / 1.39 0.64 6.10 5.00 / 1.63 1.10 0.68 ***

50. Class change (drop/add) policies are reasonable. 6.32 5.75 / 1.41 0.57 6.18 5.34 / 1.56 0.84 0.41 ***

67. Freedom of expression is protected on campus. 6.32 5.97 / 1.27 0.35 6.13 5.47 / 1.44 0.66 0.50 ***









79. Campus item: I am satisfied with the studentsupport services associated with my distance learningclass

6.31 5.35 / 1.62 0.96

4. Admissions staff are knowledgeable. 6.29 5.49 / 1.45 0.80 6.22 5.12 / 1.55 1.10 0.37 ***

44. Academic support services adequately meet theneeds of students.

6.29 5.58 / 1.40 0.71 6.14 5.20 / 1.46 0.94 0.38 ***

15. The staff in the health services area arecompetent.

6.28 5.59 / 1.47 0.69 5.97 5.19 / 1.47 0.78 0.40 ***

26. Computer labs are adequate and accessible. 6.27 5.78 / 1.33 0.49 6.22 5.47 / 1.48 0.75 0.31 ***

3. Faculty care about me as an individual. 6.26 5.42 / 1.47 0.84 6.08 5.04 / 1.53 1.04 0.38 ***

53. Faculty take into consideration studentdifferences as they teach a course.

6.26 5.27 / 1.56 0.99 6.13 4.97 / 1.59 1.16 0.30 ***

63. Student disciplinary procedures are fair. 6.26 5.80 / 1.38 0.46 6.06 5.34 / 1.44 0.72 0.46 ***

22. Counseling staff care about students asindividuals.

6.24 5.55 / 1.46 0.69 6.02 5.04 / 1.52 0.98 0.51 ***

11. Billing policies are reasonable. 6.22 5.21 / 1.55 1.01 6.17 4.79 / 1.66 1.38 0.42 ***

23. Living conditions in the residence halls arecomfortable (adequate space, lighting, heat, air, etc.)

6.22 5.63 / 1.46 0.59 5.87 4.68 / 1.64 1.19 0.95 ***

48. Admissions counselors accurately portray thecampus in their recruiting practices.

6.22 5.55 / 1.48 0.67 5.98 5.09 / 1.53 0.89 0.46 ***









71. Channels for expressing student complaints arereadily available.

6.22 5.07 / 1.72 1.15 6.05 4.80 / 1.66 1.25 0.27 ***

19. My academic advisor helps me set goals to worktoward.

6.21 5.13 / 1.76 1.08 6.13 5.04 / 1.74 1.09 0.09

73. Student activities fees are put to good use. 6.21 5.19 / 1.53 1.02 6.13 4.63 / 1.73 1.50 0.56 ***

43. Admissions counselors respond to prospectivestudents' unique needs and requests.

6.20 5.42 / 1.56 0.78 6.03 5.07 / 1.53 0.96 0.35 ***

32. Tutoring services are readily available. 6.18 5.64 / 1.47 0.54 6.05 5.43 / 1.47 0.62 0.21 ***

90. Cost as factor in decision to enroll. 6.14 6.28

37. I feel a sense of pride about my campus. 6.13 5.77 / 1.41 0.36 5.84 5.15 / 1.62 0.69 0.62 ***

62. There is a strong commitment to racial harmonyon this campus.

6.11 5.87 / 1.31 0.24 5.99 5.45 / 1.44 0.54 0.42 ***

40. Residence hall regulations are reasonable. 6.08 5.64 / 1.48 0.44 5.71 4.92 / 1.57 0.79 0.72 ***

64. New student orientation services help studentsadjust to college.

6.08 5.59 / 1.51 0.49 5.94 5.18 / 1.59 0.76 0.41 ***

10. Administrators are approachable to students. 6.07 5.36 / 1.44 0.71 5.95 5.05 / 1.47 0.90 0.31 ***

20. The business office is open during hours whichare convenient for most students.

6.07 5.49 / 1.39 0.58 5.97 5.18 / 1.48 0.79 0.31 ***

91. Financial aid as factor in decision to enroll. 6.07 6.09

13. Library staff are helpful and approachable. 6.03 5.96 / 1.15 0.07 5.82 5.56 / 1.36 0.26 0.40 ***









54. Bookstore staff are helpful. 6.03 5.84 / 1.35 0.19 5.94 5.51 / 1.46 0.43 0.33 ***

92. Academic reputation as factor in decision toenroll.

6.01 6.03

30. Residence hall staff are concerned about me as anindividual.

5.99 5.41 / 1.60 0.58 5.58 4.81 / 1.60 0.77 0.60 ***

38. There is an adequate selection of food available inthe cafeteria.

5.99 4.91 / 1.79 1.08 5.91 4.50 / 1.81 1.41 0.41 ***

46. I can easily get involved in campus organizations. 5.97 5.61 / 1.51 0.36 5.83 5.28 / 1.51 0.55 0.33 ***

60. I generally know what's happening on campus. 5.97 5.14 / 1.56 0.83 5.81 4.97 / 1.61 0.84 0.17 **

52. The student center is a comfortable place forstudents to spend their leisure time.

5.95 5.58 / 1.45 0.37 5.88 5.29 / 1.52 0.59 0.29 ***

1. Most students feel a sense of belonging here. 5.94 5.32 / 1.48 0.62 5.74 5.07 / 1.48 0.67 0.25 ***

31. Males and females have equal opportunities toparticipate in intercollegiate athletics.

5.90 5.89 / 1.28 0.01 5.60 5.38 / 1.42 0.22 0.51 ***

77. Campus item: I am familiar with the process forfiling a formal written complaint, should I ever have aconcern

5.88 4.14 / 2.06 1.74

96. Geographic setting as factor in decision to enroll. 5.87 5.59

56. The student handbook provides helpfulinformation about campus life.

5.83 5.57 / 1.37 0.26 5.72 5.21 / 1.47 0.51 0.36 ***









97. Campus appearance as factor in decision toenroll.

5.64 5.36

42. There are a sufficient number of weekendactivities for students.

5.61 4.95 / 1.71 0.66 5.42 4.59 / 1.67 0.83 0.36 ***

24. The intercollegiate athletic programs contribute toa strong sense of school spirit.

5.55 5.65 / 1.43 -0.10 5.30 4.80 / 1.64 0.50 0.85 ***

93. Size of institution as factor in decision to enroll. 5.54 5.32

98. Personalized attention prior to enrollment asfactor in decision to enroll.

5.46 5.38

9. A variety of intramural activities are offered. 5.08 5.51 / 1.37 -0.43 5.06 5.15 / 1.46 -0.09 0.36 ***

95. Recommendations from family/friends as factorin decision to enroll.

4.67 4.92

94. Opportunity to play sports as factor in decision toenroll.

3.36 3.65

84. Institution's commitment to part-time students? 5.56 / 1.47 5.22 / 1.49 0.34 ***

85. Institution's commitment to evening students? 5.44 / 1.61 5.22 / 1.51 0.22 ***

86. Institution's commitment to older, returninglearners?

5.49 / 1.62 5.32 / 1.49 0.17 **

87. Institution's commitment to under-representedpopulations?

5.60 / 1.47 5.27 / 1.47 0.33 ***









88. Institution's commitment to commuters? 5.48 / 1.60 5.11 / 1.63 0.37 ***

89. Institution's commitment to students withdisabilities?

5.97 / 1.30 5.44 / 1.46 0.53 ***


Institutional SummaryScales: In Order With Items That Make Up the Scale - Academic Advising


Scale/Item Importance Satisfaction / SD Performance Gap Importance Satisfaction / SD Performance Gap





ACADEMIC ADVISING 6.46 5.53 / 1.35 0.93 6.36 5.37 / 1.37 0.99 0.16 ***



6.36 5.34 / 1.67 1.02 6.30 5.28 / 1.69 1.02 0.06


6.21 5.13 / 1.76 1.08 6.13 5.04 / 1.74 1.09 0.09


6.64 5.78 / 1.54 0.86 6.50 5.57 / 1.63 0.93 0.21 ***



Institutional SummaryScales: In Order With Items That Make Up the Scale - Campus Climate







CAMPUS CLIMATE 6.31 5.62 / 1.06 0.69 6.13 5.18 / 1.14 0.95 0.44 ***







6.49 5.77 / 1.45 0.72 6.29 5.28 / 1.57 1.01 0.49 ***



6.53 5.74 / 1.36 0.79 6.30 5.37 / 1.45 0.93 0.37 ***


6.41 5.85 / 1.36 0.56 6.21 5.38 / 1.49 0.83 0.47 ***


6.38 6.08 / 1.23 0.30 6.19 5.50 / 1.50 0.69 0.58 ***


6.37 5.22 / 1.69 1.15 6.16 4.62 / 1.84 1.54 0.60 ***


6.47 5.53 / 1.49 0.94 6.26 5.08 / 1.58 1.18 0.45 ***



Institutional SummaryScales: In Order With Items That Make Up the Scale - Campus Climate








6.11 5.87 / 1.31 0.24 5.99 5.45 / 1.44 0.54 0.42 ***




6.22 5.07 / 1.72 1.15 6.05 4.80 / 1.66 1.25 0.27 ***


Institutional SummaryScales: In Order With Items That Make Up the Scale - Campus Life







CAMPUS LIFE 5.92 5.52 / 1.09 0.40 5.75 5.03 / 1.13 0.72 0.49 ***



6.22 5.63 / 1.46 0.59 5.87 4.68 / 1.64 1.19 0.95 ***


5.55 5.65 / 1.43 -0.10 5.30 4.80 / 1.64 0.50 0.85 ***


5.99 5.41 / 1.60 0.58 5.58 4.81 / 1.60 0.77 0.60 ***


5.90 5.89 / 1.28 0.01 5.60 5.38 / 1.42 0.22 0.51 ***


5.99 4.91 / 1.79 1.08 5.91 4.50 / 1.81 1.41 0.41 ***



5.61 4.95 / 1.71 0.66 5.42 4.59 / 1.67 0.83 0.36 ***



5.95 5.58 / 1.45 0.37 5.88 5.29 / 1.52 0.59 0.29 ***


5.83 5.57 / 1.37 0.26 5.72 5.21 / 1.47 0.51 0.36 ***



Institutional SummaryScales: In Order With Items That Make Up the Scale - Campus Life








6.08 5.59 / 1.51 0.49 5.94 5.18 / 1.59 0.76 0.41 ***




Institutional SummaryScales: In Order With Items That Make Up the Scale - Campus Support Services







CAMPUS SUPPORT SERVICES 6.21 5.74 / 1.01 0.47 6.07 5.41 / 1.07 0.66 0.33 ***






6.29 5.58 / 1.40 0.71 6.14 5.20 / 1.46 0.94 0.38 ***


6.35 5.42 / 1.50 0.93 6.20 5.12 / 1.58 1.08 0.30 ***



Institutional SummaryScales: In Order With Items That Make Up the Scale - Concern for the Individual







CONCERN FOR THE INDIVIDUAL 6.34 5.48 / 1.21 0.86 6.13 5.10 / 1.22 1.03 0.38 ***



6.36 5.34 / 1.67 1.02 6.30 5.28 / 1.69 1.02 0.06


6.24 5.55 / 1.46 0.69 6.02 5.04 / 1.52 0.98 0.51 ***


6.54 5.63 / 1.45 0.91 6.36 5.24 / 1.51 1.12 0.39 ***


5.99 5.41 / 1.60 0.58 5.58 4.81 / 1.60 0.77 0.60 ***


6.47 5.53 / 1.49 0.94 6.26 5.08 / 1.58 1.18 0.45 ***


Institutional SummaryScales: In Order With Items That Make Up the Scale - Instructional Effectiveness







INSTRUCTIONAL EFFECTIVENESS 6.52 5.64 / 1.06 0.88 6.33 5.34 / 1.09 0.99 0.30 ***



6.67 5.63 / 1.44 1.04 6.54 5.52 / 1.38 1.02 0.11 *



6.54 5.63 / 1.45 0.91 6.36 5.24 / 1.51 1.12 0.39 ***



6.53 5.74 / 1.36 0.79 6.30 5.37 / 1.45 0.93 0.37 ***


6.54 5.47 / 1.51 1.07 6.32 5.07 / 1.55 1.25 0.40 ***


6.26 5.27 / 1.56 0.99 6.13 4.97 / 1.59 1.16 0.30 ***


6.66 5.60 / 1.43 1.06 6.47 5.36 / 1.44 1.11 0.24 ***


6.43 5.65 / 1.42 0.78 6.16 5.29 / 1.45 0.87 0.36 ***


6.48 6.00 / 1.24 0.48 6.31 5.60 / 1.38 0.71 0.40 ***


Institutional SummaryScales: In Order With Items That Make Up the Scale - Instructional Effectiveness








6.68 5.99 / 1.22 0.69 6.49 5.69 / 1.35 0.80 0.30 ***


6.60 5.47 / 1.61 1.13 6.39 5.43 / 1.51 0.96 0.04


6.36 5.66 / 1.43 0.70 6.11 5.16 / 1.51 0.95 0.50 ***


Institutional SummaryScales: In Order With Items That Make Up the Scale - Recruitment and Financial Aid







RECRUITMENT AND FINANCIAL AID 6.32 5.39 / 1.23 0.93 6.18 5.00 / 1.27 1.18 0.39 ***




6.43 5.42 / 1.56 1.01 6.28 4.91 / 1.70 1.37 0.51 ***


6.42 5.17 / 1.66 1.25 6.34 4.90 / 1.70 1.44 0.27 ***


6.20 5.42 / 1.56 0.78 6.03 5.07 / 1.53 0.96 0.35 ***


6.22 5.55 / 1.48 0.67 5.98 5.09 / 1.53 0.89 0.46 ***


Institutional SummaryScales: In Order With Items That Make Up the Scale - Registration Effectiveness







REGISTRATION EFFECTIVENESS 6.34 5.44 / 1.16 0.90 6.22 5.09 / 1.22 1.13 0.35 ***



6.07 5.49 / 1.39 0.58 5.97 5.18 / 1.48 0.79 0.31 ***



6.70 5.17 / 1.85 1.53 6.52 4.96 / 1.81 1.56 0.21 ***



Institutional SummaryScales: In Order With Items That Make Up the Scale - Responsiveness to Diverse Populations







RESPONSIVENESS TO DIVERSEPOPULATIONS

5.58 / 1.36 5.26 / 1.36 0.32 ***




5.49 / 1.62 5.32 / 1.49 0.17 **


5.60 / 1.47 5.27 / 1.47 0.33 ***



5.97 / 1.30 5.44 / 1.46 0.53 ***


Institutional SummaryScales: In Order With Items That Make Up the Scale - Safety and Security







SAFETY AND SECURITY 6.47 5.40 / 1.10 1.07 6.23 4.78 / 1.27 1.45 0.62 ***



6.35 4.13 / 1.98 2.22 6.07 3.53 / 1.99 2.54 0.60 ***




Institutional SummaryScales: In Order With Items That Make Up the Scale - Service Excellence







SERVICE EXCELLENCE 6.24 5.49 / 1.05 0.75 6.04 5.07 / 1.15 0.97 0.42 ***




6.28 5.59 / 1.47 0.69 5.97 5.19 / 1.47 0.78 0.40 ***


6.24 5.55 / 1.46 0.69 6.02 5.04 / 1.52 0.98 0.51 ***



6.37 5.22 / 1.69 1.15 6.16 4.62 / 1.84 1.54 0.60 ***



6.22 5.07 / 1.72 1.15 6.05 4.80 / 1.66 1.25 0.27 ***


Institutional SummaryScales: In Order With Items That Make Up the Scale - Student Centeredness







STUDENT CENTEREDNESS 6.30 5.60 / 1.17 0.70 6.12 5.18 / 1.23 0.94 0.42 ***





6.49 5.77 / 1.45 0.72 6.29 5.28 / 1.57 1.01 0.49 ***


6.41 5.85 / 1.36 0.56 6.21 5.38 / 1.49 0.83 0.47 ***


6.47 5.53 / 1.49 0.94 6.26 5.08 / 1.58 1.18 0.45 ***


Institutional SummaryItems: In Sequential Order















6.67 5.63 / 1.44 1.04 6.54 5.52 / 1.38 1.02 0.11 *





6.43 5.42 / 1.56 1.01 6.28 4.91 / 1.70 1.37 0.51 ***



6.36 5.34 / 1.67 1.02 6.30 5.28 / 1.69 1.02 0.06


6.28 5.59 / 1.47 0.69 5.97 5.19 / 1.47 0.78 0.40 ***











6.42 5.17 / 1.66 1.25 6.34 4.90 / 1.70 1.44 0.27 ***



6.21 5.13 / 1.76 1.08 6.13 5.04 / 1.74 1.09 0.09


6.07 5.49 / 1.39 0.58 5.97 5.18 / 1.48 0.79 0.31 ***


6.35 4.13 / 1.98 2.22 6.07 3.53 / 1.99 2.54 0.60 ***


6.24 5.55 / 1.46 0.69 6.02 5.04 / 1.52 0.98 0.51 ***


6.22 5.63 / 1.46 0.59 5.87 4.68 / 1.64 1.19 0.95 ***


5.55 5.65 / 1.43 -0.10 5.30 4.80 / 1.64 0.50 0.85 ***


6.54 5.63 / 1.45 0.91 6.36 5.24 / 1.51 1.12 0.39 ***













6.49 5.77 / 1.45 0.72 6.29 5.28 / 1.57 1.01 0.49 ***


5.99 5.41 / 1.60 0.58 5.58 4.81 / 1.60 0.77 0.60 ***


5.90 5.89 / 1.28 0.01 5.60 5.38 / 1.42 0.22 0.51 ***



6.64 5.78 / 1.54 0.86 6.50 5.57 / 1.63 0.93 0.21 ***


6.70 5.17 / 1.85 1.53 6.52 4.96 / 1.81 1.56 0.21 ***

35. The assessment and course placement proceduresare reasonable.

6.42 5.57 / 1.42 0.85 6.20 5.22 / 1.49 0.98 0.35 ***




5.99 4.91 / 1.79 1.08 5.91 4.50 / 1.81 1.41 0.41 ***




6.53 5.74 / 1.36 0.79 6.30 5.37 / 1.45 0.93 0.37 ***










5.61 4.95 / 1.71 0.66 5.42 4.59 / 1.67 0.83 0.36 ***


6.20 5.42 / 1.56 0.78 6.03 5.07 / 1.53 0.96 0.35 ***


6.29 5.58 / 1.40 0.71 6.14 5.20 / 1.46 0.94 0.38 ***


6.41 5.85 / 1.36 0.56 6.21 5.38 / 1.49 0.83 0.47 ***



6.54 5.47 / 1.51 1.07 6.32 5.07 / 1.55 1.25 0.40 ***


6.22 5.55 / 1.48 0.67 5.98 5.09 / 1.53 0.89 0.46 ***


6.35 5.42 / 1.50 0.93 6.20 5.12 / 1.58 1.08 0.30 ***



6.38 6.08 / 1.23 0.30 6.19 5.50 / 1.50 0.69 0.58 ***


5.95 5.58 / 1.45 0.37 5.88 5.29 / 1.52 0.59 0.29 ***


6.26 5.27 / 1.56 0.99 6.13 4.97 / 1.59 1.16 0.30 ***












5.83 5.57 / 1.37 0.26 5.72 5.21 / 1.47 0.51 0.36 ***


6.37 5.22 / 1.69 1.15 6.16 4.62 / 1.84 1.54 0.60 ***


6.66 5.60 / 1.43 1.06 6.47 5.36 / 1.44 1.11 0.24 ***


6.47 5.53 / 1.49 0.94 6.26 5.08 / 1.58 1.18 0.45 ***



6.43 5.65 / 1.42 0.78 6.16 5.29 / 1.45 0.87 0.36 ***


6.11 5.87 / 1.31 0.24 5.99 5.45 / 1.44 0.54 0.42 ***



6.08 5.59 / 1.51 0.49 5.94 5.18 / 1.59 0.76 0.41 ***


6.48 6.00 / 1.24 0.48 6.31 5.60 / 1.38 0.71 0.40 ***












6.68 5.99 / 1.22 0.69 6.49 5.69 / 1.35 0.80 0.30 ***


6.60 5.47 / 1.61 1.13 6.39 5.43 / 1.51 0.96 0.04


6.36 5.66 / 1.43 0.70 6.11 5.16 / 1.51 0.95 0.50 ***


6.22 5.07 / 1.72 1.15 6.05 4.80 / 1.66 1.25 0.27 ***

72. On the whole, the campus is well-maintained. 6.48 6.34 / 1.00 0.14 6.28 5.62 / 1.42 0.66 0.72 ***


74. Campus item: The physical facilities (classrooms,labs, library, residence halls etc.) at FGCU supportstudent success

6.48 6.01 / 1.17 0.47

75. Campus item: The physical facilities (classrooms,labs etc.) at FGCU adequately support the needs of myeducational program

6.50 5.93 / 1.26 0.57

76. Campus item: FGCU provides access to currentuniversity information (e.g. academic calendars, refundpolicies)

6.44 6.10 / 1.14 0.34

77. Campus item: I am familiar with the process forfiling a formal written complaint, should I ever have aconcern

5.88 4.14 / 2.06 1.74









78. Campus item: There are adequate academicsupport services (tutoring, library etc.) available forstudents at FGCU

6.45 5.87 / 1.35 0.58

79. Campus item: I am satisfied with the studentsupport services associated with my distance learningclass

6.31 5.35 / 1.62 0.96

80. Campus item: My distance learning instructorknows how to use the distance learning technologyeffectively

6.43 5.36 / 1.66 1.07

81. Campus item: Instruction in my distance learningclasses is as good as instruction in my face-to-faceclasses

6.38 4.98 / 1.90 1.40

82. Campus item: I have the distance learningresources needed to complete my online coursessuccessfully

6.45 5.71 / 1.49 0.74

83. Campus item: I am proficient with the technologyused in my distance learning class

6.44 6.04 / 1.24 0.40




5.49 / 1.62 5.32 / 1.49 0.17 **


5.60 / 1.47 5.27 / 1.47 0.33 ***











5.97 / 1.30 5.44 / 1.46 0.53 ***

90. Cost as factor in decision to enroll. 6.14 6.28

91. Financial aid as factor in decision to enroll. 6.07 6.09

92. Academic reputation as factor in decision toenroll.

6.01 6.03

93. Size of institution as factor in decision to enroll. 5.54 5.32

94. Opportunity to play sports as factor in decision toenroll.

3.36 3.65

95. Recommendations from family/friends as factorin decision to enroll.

4.67 4.92

96. Geographic setting as factor in decision to enroll. 5.87 5.59

97. Campus appearance as factor in decision toenroll.

5.64 5.36

98. Personalized attention prior to enrollment asfactor in decision to enroll.

5.46 5.38


Institutional SummarySummary Items

Summary Item Florida Gulf Coast University - SSI National Four-Year Publics Mean Difference


So far, how has your college experience met yourexpectations?

Average: 4.73 Average: 4.53 0.20

1=Much worse than expected 2% 2%

2=Quite a bit worse than I expected 2% 2%

3=Worse than I expected 10% 11%

4=About what I expected 31% 38%

5=Better than I expected 23% 23%

6=Quite a bit better than I expected 12% 11%

7=Much better than expected 15% 10%

Rate your overall satisfaction with your experiencehere thus far.


1=Not satisfied at all 1% 2%

2=Not very satisfied 4% 4%

3=Somewhat dissatisfied 6% 8%

4=Neutral 7% 11%

5=Somewhat satisfied 17% 19%

6=Satisfied 36% 38%

7=Very satisfied 26% 15%

All in all, if you had to do it over, would you enrollhere again?


1=Definitely not 4% 4%

2=Probably not 6% 7%

3=Maybe not 5% 6%

4=I don't know 7% 10%

5=Maybe yes 9% 12%

6=Probably yes 27% 28%

7=Definitely yes 40% 29%

demographics - florida gulf coast university · demographics copyright 2013, noel-levitz, inc. 2...

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