<title>Delta Tours</title>

<Presentation Date>March 6, 2004

</Presentation Date>

<Team>Ikuko Morozumi

Paula LandRobert RosalesTerry Joaquin

Veronika Kalmar</Team>

<heading>Presentation Outline</heading>

Delta Tours DescriptionSearch/Nav: RobertEnd User: IkukoHR: VeronikaCMS: PaulaIntegration: TerrySummaryQ&A

<heading>Delta Tours Overview</heading>

US travel agency focusing on travel package tours to Japan Fewer than 100 employees, one office

Types of ToursActivities: city sightseeing, traditional festival, hot springs,

gourmet, tour of temples and shrines, etc. Areas & cities: Tokyo, Kyoto, Osaka, Kyoto, Kobe, North, etc.

Seasonal Tours Cherry blossom in spring

Gion Festival in summer in Kyoto Excursion for viewing autumn leaves

Hot springs in winter

Season-less tours Tour of Tokyo

Tour of temples and shrines in Kyoto Shopping Gourmet

<heading>Delta Tours Scenario</heading>

<Subject>A Day in the Life of an Agent</Subject>

Lily has a busy day. She arrives at work and logs into the company portal.

Lily selects the view calendar option and sees that she has a luncheon meeting and an off-site meeting.

Lily needs to update her phone number in the HR system. While there, Lily decides to view her vacation balance.

Lily views her personalized news page and accesses tour content for her off-site meeting.

Lily prepares for her off-site meeting by synching her Palm Pilot with her laptop so she can share tour content with her client.

Company Info

News

Products

HR

MyPage

• MyCalendar

• MyProfile

• MyFavorites

Standard Navigation

Search

<heading>Home Page</heading>

SearchNavVocab

• AboutUs

• News

• ProductService

• HR

• Profile

• Benefits

• Policies

navMainSearchNavElem

Rights

Security

<heading>Search & Nav Model</heading>

navMain

Type

Employee

Profile

Company Info

News

Products

HR

Comprises HR elements

Search

<heading>Search & Nav Model, page 2</heading>

Company Info

News

Products

HR MyPage

• MyCalendar

• MyProfile

• MyFavorites

• HR - Employee Profile - Benefits - Policies

Employee

Profile

Search

<heading>Search & Nav Model, page 3</heading>

<heading>Search</heading>

Company Info

News

Products

HR

Search

Subject

Products

News

HR

Content

Company Info

SecurityRights

<heading>Delta Tours Scenario</heading>

<Subject>A Day in the Life of an Agent</Subject>

Lily has a busy day. She arrives at work and logs into the company portal.

Lily selects the view calendar option and sees that she has a luncheon meeting and an off-site meeting.

Lily needs to update her phone number in the HR system. While there, Lily decides to view her vacation balance.

Lily views her personalized news page and accesses tour content for her off-site meeting.

Lily prepares for her off-site meeting by synching her Palm Pilot with her laptop so she can share tour content with her client.

Company Info News Products HR

MyPage

• MyCalendar

• MyProfile

• MyFavorites

•MyAddressBook

•WorkGroupPortal

• 03.06.04 – 12 Noon: Lunch Meeting

• 03.06.04 – 4:00 pm: Offsite Meeting

• 03.06.04 – 7:00 pm: Dinner with Guapo

MyPage:MyCalendar

Search

<heading>My Calendar</heading>

<heading>Delta Tours Scenario</heading>

<Subject>A Day in the Life of an Agent</Subject>

Lily has a busy day. She arrives at work and logs into the company portal.

Lily selects the view calendar option and sees that she has a luncheon meeting and an off-site meeting.

Lily needs to update her phone number in the HR system. While there, Lily decides to view her vacation balance.

Lily views her personalized news page and accesses tour content for her off-site meeting.

Lily prepares for her off-site meeting by synching her Palm Pilot with her laptop so she can share tour content with her client.

• Name: Lily Gowan

• Hire Date: 10.01.2001

• Vacation: 14 Days

• Home Phone: 206-555-1234

Home:HR:Employee Profile

•Data access secured by userid authentication

• Update phone number

•Verify vacation balance

Company Info News Products HR Search

<heading>Employee Profile</heading>

<heading>Delta Tours Scenario</heading>

<Subject>A Day in the Life of an Agent</Subject>

Lily has a busy day. She arrives at work and logs into the company portal.

Lily selects the view calendar option and sees that she has a luncheon meeting and an off-site meeting.

Lily needs to update her phone number in the HR system. While there, Lily decides to view her vacation balance.

Lily views her personalized news page and accesses tour content for her off-site meeting.

Lily prepares for her off-site meeting by synching her Palm Pilot with her laptop so she can share tour content with her client.

News Headlines for March 6, 2004

• Shop for Traditional Crafts at the Kyoto Craft Center

• Moon-watch from Hama Rikyu Garden in Tokyo

• Yokohama’s Silk Museum: Uncrowded and Delightful

• Pamper Yourself at Osaka’s Spa World

• Experience a Traditional Keiseki Feast

Home:News:MyNews

Company Info News Products HR Search

<heading>News</heading>

MyNewsPage

Filter by:• Subject (cuisine, gardens, museums, spa/resort)• Date• Product (tour)• Role (Agent)• Type (Menu, map, brochure, guidebook)

Client materials selected from CMS

• Street maps for Tokyo, Kyoto, Yokohama, and Osaka

• Brochure of services offered at Spa World

• Menu from Takamura Restaurant in Tokyo

• Museum Guide

Home:Products

Company Info News Products HR Search

<heading>Products</heading>

Products Page

Select:• Audience (customer)• Distribution (external)• Subject (cuisine, gardens, museums, spa/resort)• Date• Product (tour)• Role (Agent)• Type (Menu, map, brochure, guidebook)

<heading>CMS UI</heading>

<heading>Delta Tours Scenario</heading>

<Subject>A Day in the Life of an Agent</Subject>

Lily has a busy day. She arrives at work and logs into the company portal.

Lily selects the view calendar option and sees that she has a luncheon meeting and an off-site meeting.

Lily needs to update her phone number in the HR system. While there, Lily decides to view her vacation balance.

Lily views her personalized news page and accesses tour content for her off-site meeting.

Lily prepares for her off-site meeting by synching her Palm Pilot with her laptop so she can share tour content with her client.

Company Info News Products HR

MyPage

• MyCalendar

• MyFavorites

•MyAddressBook

•Synch to PDA

• 03.06.04 – 12 Noon: Lunch Meeting

• 03.06.04 – 4:00 pm: Offsite Meeting

• 03.06.04 – 7:00 pm: Dinner with Guapo

MyPage:MyCalendar

Search

<heading>Integration</heading>

<heading>Questions?</heading>

<heading>Arigato</heading>

<Team>Ikuko,Paula,Robert,Terry,Veronika</Team>