delta dental plans association subscriber mobile app metrics august 2014

7
Delta Dental Plans Association Subscriber Mobile App Metrics August 2014

Upload: phyllis-cox

Post on 16-Dec-2015

214 views

Category:

Documents


2 download

TRANSCRIPT

Page 1: Delta Dental Plans Association Subscriber Mobile App Metrics August 2014

Delta Dental Plans AssociationSubscriber Mobile App Metrics

August 2014

Page 2: Delta Dental Plans Association Subscriber Mobile App Metrics August 2014

Total DownloadsAndroid 34,685 Apple 28,229

Downloads

*Apple tablet version released in March release.*Android tablet version released in June release and metrics for Android consist of mobile and tablet.

Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug0

500

1,000

1,500

2,000

2,500

3,000

3,500

4,000

Apple

Android

Apple Tablet

Month

Dow

nloa

ds

Page 3: Delta Dental Plans Association Subscriber Mobile App Metrics August 2014

Registrations

Total Registrations 898

DDARDDAZ

DDCA/DDP/

DDIC

DDCODDIA

DDIDDDIL

DDKS

DDKY

DDMA

DDMI

DDMN

DDMO

DDNCDDNJ

DDNMDDOK

DDPRDDRI

DDSCDDSD

DDTN

DDVA

DDWA

DDWI

DDWY

HDS

NEDDODS

0

50

100

150

200

250

158

205

91

1227

114

12

42

77

0

66

27 25

7 7 6 8 7 2

114

4832

122 0

121

August

Member Company

Reg

istr

atio

ns

Page 4: Delta Dental Plans Association Subscriber Mobile App Metrics August 2014

Logins

Total Logins7,859

DDARDDAZ

DDCA/DDP/

DDIC

DDCODDIA

DDIDDDIL

DDKS

DDKY

DDMA

DDMI

DDMN

DDMO

DDNCDDNJ

DDNMDDOK

DDPRDDRI

DDSCDDSD

DDTN

DDVA

DDWA

DDWI

DDWY

HDS

NEDDODS

0200400600800

1000120014001600180020002200240026002800300032003400

24779

2878

16364 77

507638

79285

384 308215

58204

12 53 27 50 28 44

352 293463

263

8 0 74 6

August

Member Company

Log

ins

Page 5: Delta Dental Plans Association Subscriber Mobile App Metrics August 2014

Services

Views = Number of requests of a service

Dentist Search

Claims Lookup

ID Card Email ID Card

Forgot Username

Forgot Password

Email Claims

Benefits Lookup

Refer Provider

Edit Profile0

2000

4000

6000

8000

10000

12000

14000

16000

Views

Mar

Apr

May

Jun

Jul

Aug

Page 6: Delta Dental Plans Association Subscriber Mobile App Metrics August 2014

6

Services

Visits = Number of unique sessions in which all such requests are made

Dentist Search

Claims Lookup

ID Card Email ID Card

Forgot Username

Forgot Password

Email Claims

Benefits Lookup

Refer Provider

Edit Profile0

1000

2000

3000

4000

5000

6000

7000

8000

9000

10000

Visits

Mar

Apr

May

Jun

Jul

Aug

Page 7: Delta Dental Plans Association Subscriber Mobile App Metrics August 2014

7

Google Analytics

Returning Visitors13,886

New Visitors

6,277

Screen Views

153,284

Avg Time on screen 35 secs

Avg screens per session

7.60Top 5 screen views1. Login Input 27,8182. Home 27,7283. Logged in home 20,9834. My Coverage Overview

17,8675. My ID Card 11,948

Toothbrush Timer Views2,615