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Deloitte Future of Consumer Solutions—Consumer led digital transformation
Deloitte Digital Framework
Strategic Partnership Development
Consumer Ecosystem Insights
Immersive Social/Always On Digital Content
Direct to Consumer Sales Channels
Enhanced Product Tail & Management
Local Fact, Based Selling & Execution
Agile, Connected Development
Sensing Risk Prevention & Mitigation
Predictive & Cognitive Analytics
Automated Written Narratives
Personalized, Programmat-ic Messaging
Integrated Physical, Digital Go-to-Market Proposition
Insight-Driv-en Key Account Management
Open Innovation / Crowdsourc-ing
Real-Time, Sensing Inventory & Fulfillment
Process Automation
Agile Workforce Planning
Performance Enablement
Consumer Loyalty & Promotions
Dynamic Pricing & Promotions Optimization
Create a Virtual Consumer Experience
Digital Engagement Platforms
Enable Growth in the Last Mile for Traditional Trade
Ultra-Delayed Differentia-tion
Automated, Predictive Operations
Digital Operating Model
Performance Gamification & Tracking
Dynamic, Predictive Logistics Optimization
Digital in the DNA of Company Culture
Category Disruptors
Channel Disruptors
Service Disruptors
Data Security
Creating Local Consumer Experiences
Updated Revenue Models
Real-Time, Sensing, Granular Sell-In Stories
Consumer -Centered Design
End-to-End Supplier Collaboration
Margin Productivity Analysis
Self Driven Career Paths
NEW BUSINESS MODELS
NETWORK DISRUPTORS & ECOSYSTEM DEVELOPMENT
CONSUM-ER-CENTRIC MARKETING
SEAMLESS COMMERCE
DIGITALLY ENABLED SALESFORCE
DIGITALLY ENHANCED R&D
DIGITAL SUPPLY NETWORKS
DIGITAL PERFORMANCE MANAGEMENT& FINANCE
DIGITAL TALENT & ORGANIZA-TION
© 2020. For information, contact Deloitte China.
Logistics Strategy
Order Fulfilment
Connected Store
Disruptive M&A
Store Experience
Fulfilment Experience
Future Consumer
EngagementExperience
OrderingExperience
ProductExperience
Research & Development
Product innovation
Merchandising & procurement
Operations Transformation
Cyber security
Finance Transformation
Brand & reputational risk
Digital Marketing
Analytics & Cognitive
Digital Supply Chain
Contact: Pascal Hua, Deloitte China digital service leading partner Email: [email protected]
Deloitte Consumer Products and Retail Industry Digital Transformation Integrated Solutions
DIGITAL DISRUPTIONRe-imagine Business
DIGITAL EXPERIENCESEngage consumers and customers in new ways
DIGITAL AT THE COREEnable intelligent, sensing operations
Contact UsTianbing ZhangLeader Deloitte APAC Consumer Products and Retail Industry Email: [email protected] © 2020. For information, contact Deloitte China.
Cyber Risk Advisory
Network Risk Manage-ment and Compliance
Network Risk Management
Security Control Framework
Third-party Risk Management
Security and Law Compliance
Business Continuity Management
Application Security Testing
System Vulnerability Scan
Source Code Audit
Privacy / GDPR Maturity Assessment and Roadmap
Data-cross Border Transmission Strategy and Implementation
Data Loss Prevention
Privacy Design
Data Security
IoT SecurityCloud Security
Protection of Network Infrastructure
Penetration Testing
Enterprise Application Security
Source Code Review
Security SDLC
Application Security Protection
Data Privacy and Protection
Cyber security
Support
Improve
Actualize
Support
Goal
Action
Support
Requirements and guidanceData Strategy
Data Application Service (DAS)
Application service Data file serviceReporting service
Enterprise Data Management (EDM)
Enterprise data structure management
Data standard management
Metadata management
Data quality management
Main data management
Data lifecycle Management
Data security management
Data Governance (DG)Data organization and duty
Data regulation and process
Data strategy and planning
Data management performance Technical support
Data Strategy
Contact: Qingjie Zhang, Deloitte China consulting analytics and information management Lead Partner Email: [email protected]
Analytics & Cognitive
Digital Supply Chain
Supply Chain Capability Assessment
New Retail Transformation Strategy
Omni-channel Supply Chain Model
Digital Supply Chain Network Design
Smart Supply Chain Control Tower
Supply Chain
Strategy
Digital Supply Chain
Consumer Insights
Audience Segmentation & Profiling
Consumer Journey Analysis
Subcategory Consumer Trends Study
Brand Social Tracking Briefs
Campaign Assessment
Contact: Grace Ling, Deloitte China consulting partner Email: [email protected]
Contact: Jessie Zhang, Deloitte China consulting partner Email: [email protected]
Digital Marketing
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Customer Attrition Risk Services
Risk IdentificationCustomer Attrition Risk Profiling: by customer segment
Risk AnalysisThreat factor leading to customer attrition
Monitoring & ReviewMarketing initiatives assurance/review
Su
stainable
M
arketing Brand Loyalty
Maximization
Brand Value
Maximiza
tion
Brand & reputational risk
E-CommerceSupply ChainBusiness Compliance
Natural DisasterPhysical Environment
Operational Environment
Personal SafetyOutsourcing PersonnelTalent Reserve Mechanisms
Information SecuritySystem Redundancy Mechanism
Data Backup Strategy
BCMprogramme
Risk R
espo
nse
Risk Identification
RiskMonitor-
ing
Environ-mentRisk
IT Risk Human Resource Risk
Business Risk
Business Continuity ManagementOperations Transformation
Risk Management
Risk mitigation strategy
defensive initiatives
Threat
Managem
ent
Contact: Steven Feng, Deloitte China risk advisory partner Email: [email protected]
Contact: Steven Feng, Deloitte China risk advisory partner Email: [email protected]
Contact: Rebecca Jiang, Deloitte China risk advisory partner Email: [email protected]