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Dell PremierTransform the way you purchase IT

© Copyright 2021 Dell Inc.2 of 18

Digital Transformation through eCommerceDell Premier offers you a suite of online solutions allowing you to purchase, track, and manage your IT assets more efficiently through all phases of product ownership.

Premier

• Customized procurement platform for local needs

• Access to complete line of products and services

• Competitive pricing via centrally managed catalogs

• Robust tracking and reporting capabilities

Global Portal

• Single destination for global procurement needs

• Global product standards with Global pricing

• Localized currency and product options

• Global order tracking and reporting

ERP Integration

• Integrates your procurement system (ERP) with Dell’s Premier Page or Global Portal

• Eliminates double data entry

• Streamlines order flow

• Maximizes ERP investment

ITSM Integration

• End-user managed, self-service workflow tool

• Persona-based purchasing controls

• Increased employee satisfaction and device on hand

• Automated approvals

Local Online Solution Platform

Global Online Solution Platform

Dell’s eCommerceIntegration Solution

Self-Service workflow toolon top of ERP


Dell Premier provides you with a customized, secure online toolset for purchasing, reporting and product support, all backed by a dedicated account team. Reliable, efficient and available 24/7.


Why Premier ?

One Stop Procurement

Premier.dell.com is available 24/7.

Authenticated and secure

Shop Dell's System & Software and Peripherals catalogues as well as Standard Configurations

Save time and hassle with simple, user-friendly tools.

Populate with standard configurations for different departments and specific user groups.

Control what users can see –products, reporting, payment methods, etc.

Control what users can do –Quote, Buy, add others etc.

Manage addresses

Track orders

Proof of delivery

Purchase history reports

Asset Register showing 3+ years of order history

Online invoices

Image watch / product roadmap detail

Complete solution for your global end-to-end electronic procurement process.

Premier delivers simple workflow functionality via the web or can be upgraded to link into your ERP system.

Dell Premier integrates with most ERP systems and/or existing ITSM at no cost

Customized for You Easy Tracking Scalable Solution

Dell Premier offers Dell's customers the most efficient way to procure the technologies they need to drive their business’s digital transformation.


High-Level FeaturesCatalogsAccess Full Catalog and/or Software & Peripherals Catalogs

Standard ConfigurationsView your agreed upon configurations at your own pricing

Groups and User RolesCustomize what users can see and do

Reporting Access real-time order status, online invoices and purchase history details

Track and Manage OrdersReceive order notifications

Account Team InformationFind the right contacts for your needs

Thoughtfully designed to help you run your business

Designed with mobility in mind.


Customize Purchasing A Premier site that enforces your organization's preferred products and services while maintaining purchasing consistency.


Dell Standard Configurations

Real-time filtering search to quickly find a configuration

Notifications per item when a standard configuration is about to be or has retired Customized pricing

Agreed upon products

Custom Services

Optimized for a great experience.

Easy access to configuration details via the hyperlink or product image

Direct access to product features via the hyperlink


Explore ProductsObtain detailed information on products and solutions so you can explore options and decide what’s best for your organization.


Dell CatalogsDesigned to be intuitive.

Systems Store Displays a complete

line of Dell branded systems (notebooks, desktops, workstations, servers & storage)

Software & Peripherals Store

Offers a wide variety of 3rd party and Dell branded items to select from

Only available If your organization has approved catalog ordering in addition to your standards

Multiple refiners to find the right products for your business needs.


Compare Products with ease

New fly-out toolbar to view a side-by-side comparison of product specifications.

“Add to Compare” and quickly determine which is best for your needs.

What you need is now at your fingertips.

Only available If your organization has approved catalog ordering in addition to your standards


Track & ManageManage users with ease, plus control, track orders and download Account history, all with robust reporting.


Notifies that Dell has received the order

OrderAcknowledgement1

Includes order confirmation and details, including order number and estimated ship date

OrderConfirmation

Confirms that order is shipping, and provides tracking information

Order ShipNotification2 3

Track your orders with easeFor all orders placed online with your Dell Premier page, Dell will provide the following confirmations via email.


Track your orders with ease

• Quickly check the status of your orders.

• Access order status details within the past 2 years by customizing the filter drop down menu options.

• Manage your orders with ease (view packing slip, request an invoice, initiate returns…)

• Click on the order number to access more useful links (contact customer support, print....) at the order detail level.

Get tracking information and review previous orders


Dell Premier Reports

The Premier Reporting tool has been developed as an exclusive service for our Premier customers.

It provides you with a variety of options relating to current and past Dell purchases.

A powerful reporting tool at your fingertips


Manage and Control Users Control what users see and do

User ROLES Control what Users DO• Buy versus Shop• Ability to see E-Quotes• Ability to manage Users

Access GROUPS Control what Users SEE• Available Catalogs• Individual Standard Configurations• Payment Types• Shipping Methods• Reporting


Ready to modernize your IT procurement?

• Secure, 24/7 accessibility

• Customized information, controlled access

• Your products at your price

• Streamlined purchasing experience

• In-depth reporting capabilities

• Award-winning online technical support

• Shorter order cycles and fewer errors

• Easy to learn, use and implement

Cost: Dell does not charge for a Premier Page set-up

Contact your Dell Account Team

dell premier pages executive introduction

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