dell emc srm support matrix · 2020. 8. 11. · 7.1.x dell storage sc4020 all-in-one array with...

Dell EMC SRMSupport Matrix

4.3.1

May 2020Rev. 05

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

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1 System Requirements...................................................................................................................5SRM vApp installation requirements...................................................................................................................................5SRM binary installation requirements..................................................................................................................................5Browser requirements...........................................................................................................................................................5Secure Remote Services requirements.............................................................................................................................. 6Third-party tools.................................................................................................................................................................... 6

2 Supported SolutionPacks..............................................................................................................7SolutionPack for Amazon AWS............................................................................................................................................7SolutionPack for Block Chargeback....................................................................................................................................8SolutionPack for Brocade FC Switch..................................................................................................................................8SolutionPack for Cisco MDS/Nexus...................................................................................................................................9SolutionPack for Cisco UCS............................................................................................................................................... 10SolutionPack for Dell EMC SC Series................................................................................................................................10SolutionPack for Dell EMC Atmos..................................................................................................................................... 10SolutionPack for Dell EMC Centera...................................................................................................................................10SolutionPack for Dell EMC Data Domain.......................................................................................................................... 10SolutionPack for Dell EMC Data Protection Advisor........................................................................................................11SolutionPack for Dell EMC ECS..........................................................................................................................................11SolutionPack for Dell EMC Host Interface........................................................................................................................ 11SolutionPack for Dell EMC Isilon........................................................................................................................................ 12SolutionPack for Dell EMC RecoverPoint......................................................................................................................... 12SolutionPack for Dell EMC VxFlex OS...............................................................................................................................12SolutionPack for Dell EMC Unity/VNX/VNXe.................................................................................................................12SolutionPack for Dell EMC ViPR Controller......................................................................................................................13SolutionPack for Dell EMC VMAX..................................................................................................................................... 13SolutionPack for Dell EMC VMAX/PowerMax................................................................................................................ 14SolutionPack for Dell EMC VPLEX.................................................................................................................................... 15SolutionPack for Dell EMC XtremIO..................................................................................................................................15SolutionPack for Hitachi Device Manager........................................................................................................................ 15SolutionPack for HP 3PAR StoreServ...............................................................................................................................16SolutionPack for HP StorageWorks.................................................................................................................................. 16SolutionPack for IBM DS.....................................................................................................................................................16SolutionPack for IBM LPAR................................................................................................................................................16SolutionPack for IBM SAN Volume Controller/Storwize ............................................................................................... 17SolutionPack for IBM XIV....................................................................................................................................................17SolutionPack for Microsoft Hyper-V................................................................................................................................. 18SolutionPack for Microsoft SQL Server............................................................................................................................18SolutionPack for NetApp Filer............................................................................................................................................ 19SolutionPack for Oracle Database..................................................................................................................................... 19SolutionPack for Oracle MySQL Database....................................................................................................................... 19SolutionPack for Physical Hosts........................................................................................................................................20SolutionPack for Storage Compliance...............................................................................................................................21SolutionPack for VMware vCenter....................................................................................................................................21

Contents

Contents 3

3 Supported User-Installable Software........................................................................................... 22Supported backup and restore solutions..........................................................................................................................22

4 Contents

System RequirementsThis chapter includes the following topics:

Topics:

• SRM vApp installation requirements• SRM binary installation requirements• Browser requirements• Secure Remote Services requirements• Third-party tools

SRM vApp installation requirementsThe following VMware vSphere versions are supported for SRM vApp installation.

• VMware vSphere 6.0.x• VMware vSphere 6.5u1• VMware vSphere 6.7

SRM binary installation requirementsThe following operating systems are supported for SRM binary installation.

Table 1. Supported operating systems

Operating system Version

Red Hat Enterprise Linux 6 (64-bit), 7 (64-bit)

CentOS Linux 6 (64-bit), 7 (64-bit)

SUSE Linux Enterprise Server (SLES) 11 SP4 (64-bit)

12 SP3, SP4 (64-bit)

Microsoft Windows Server 2008 R2, Server 2012, Server2012 R2, Server 2016

Browser requirementsFor the following browsers, support varies.

Table 2. Supported browsers

Browser Version Operating system Notes

Google Chrome Latest Windows, Linux Full support

Internet Explorer 11 Windows Full support

Internet ExplorerEdge

Latest Windows Full support

Mozilla Firefox Latest Windows, Linux Full support

Apple Safari Latest Mac OS X and iOS Full support

Full support includes:

1

System Requirements 5

• Report viewing• Browsing• Support for interactive tables and graphs• Topology maps• Administration tasks, such as user management, enrichment GUI, alerting GUI.

NOTE: SRM is an HTML/JavaScript only web application. Installing Flex, Flash or Java is not required.

Secure Remote Services requirementsThe following Secure Remote Services (previously known as ESRS) versions are supported.

Table 3. Supported Secure Remote Services versions

Secure Remote Servicesversion

Ports Notes

Secure Remote Services V3(Virtual Edition)

9443 (HTTPS, Passive FTP,SMTP)

Used for communication between the frontend host and the SecureRemote Services VE host.

22 (CLI via SSH) Open port 22 on both the frontend host and the Secure RemoteServices VE host for additional communication between thecomponents.

Third-party toolsTable 4. Supported third-party tools

Tools Version Notes

PuTTY 0.63 Minimum version that is required to supportAES_CTR algorithms that are introduced inSP 1.

6 System Requirements

Supported SolutionPacksThis chapter includes the following topics:

Topics:

• SolutionPack for Amazon AWS• SolutionPack for Block Chargeback• SolutionPack for Brocade FC Switch• SolutionPack for Cisco MDS/Nexus• SolutionPack for Cisco UCS• SolutionPack for Dell EMC SC Series• SolutionPack for Dell EMC Atmos• SolutionPack for Dell EMC Centera• SolutionPack for Dell EMC Data Domain• SolutionPack for Dell EMC Data Protection Advisor• SolutionPack for Dell EMC ECS• SolutionPack for Dell EMC Host Interface• SolutionPack for Dell EMC Isilon• SolutionPack for Dell EMC RecoverPoint• SolutionPack for Dell EMC VxFlex OS• SolutionPack for Dell EMC Unity/VNX/VNXe• SolutionPack for Dell EMC ViPR Controller• SolutionPack for Dell EMC VMAX• SolutionPack for Dell EMC VMAX/PowerMax• SolutionPack for Dell EMC VPLEX• SolutionPack for Dell EMC XtremIO• SolutionPack for Hitachi Device Manager• SolutionPack for HP 3PAR StoreServ• SolutionPack for HP StorageWorks• SolutionPack for IBM DS• SolutionPack for IBM LPAR• SolutionPack for IBM SAN Volume Controller/Storwize• SolutionPack for IBM XIV• SolutionPack for Microsoft Hyper-V• SolutionPack for Microsoft SQL Server• SolutionPack for NetApp Filer• SolutionPack for Oracle Database• SolutionPack for Oracle MySQL Database• SolutionPack for Physical Hosts• SolutionPack for Storage Compliance• SolutionPack for VMware vCenter

SolutionPack for Amazon AWSTable 5. Support for Amazon AWS

Supported Family/Models Prerequisites Ports

Amazon Simple Storage Service(S3), Billing & Cost, Estimate

AWS Command Line Interface (CLI),Windows binary installation requires

Not applicable

2

Supported SolutionPacks 7

Table 5. Support for Amazon AWS


Reports, CloudWatch MonitoringService

Windows Management Framework 3.0or later.

SolutionPack for Block ChargebackTable 6. Support for Block Chargeback

Supported Family/Models Prerequisites

Chargeback supports Dell EMCarrays (VMAX, Unity, VNX, VPLEX,VxFlex OS, and XtremIO), Dell arraySC Series, and third-party arrays(HDS, NetApp, and IBM XIV, IBMSVC, IBM DS8K).

Data should be discovered as part ofindividual collection.

NOTE: By default Chargeback task is set to run once a day. Chargeback task can be run on demand to reflect data in the

reports.

SolutionPack for Brocade FC Switch

SMI-S onlySolutionPack for Brocade FC Switch discovers switch topology, performance, and zoning details through SMI-S.

Table 7. Support for Brocade fabric


For the supported models, see DellEMC Connectrix® ManagerConverged Network EditionProfessional, Professional Plus, andEnterprise User Guide.

CMCNE/BNA 12.1.6, 12.3.x, 12.4.x, 14.0,14.0.1, 14.1, 14.2, 14.4.1, 14.4.2, 14.4.3

Not applicable

NOTE:

• For all versions of CMCNE/BNA, Dell EMC SRM does not support Single Sign On and Launch-in-Context.

• Dell EMC SRM does not support Administrative Domains features.

• Performance Metrics is not collected for Brocade AG Devices and FCoE ports.

• Discovery support is limited to FC and FCoE ports. Discovery of other protocols or routing is not supported.

• CPU Utilization and Memory Utilization are not populated for Brocade switches.

• Name Server Database, Ethernet ports details are not discovered.

• For Alerts to be populated in Dell EMC SRM, configure the SNMP trap recipient on each switch. For more

information, see Dell EMC SRM Alerting Guide.

SNMP + SMI-S (Zoning discovery only through SMI-S)SolutionPack for Brocade FC Switch discovers switch topology and performance metrics through SNMP and restricts SMI-S discovery tozoning details only. SNMP does not support zoning discovery.

This discovery approach is supported for backward compatibility with previous versions.

8 Supported SolutionPacks

Table 8. Support for Brocade fabric

Supported Family/Models Prerequisites Port

All Brocade switches that arerunning FOS 6.4.3g, 7.2.1g, 7.3 orlater.

Supported MIBs: SW-MIB FCMGMT-MIBFIBRE-CHANNEL-FE-MIB IANAifType-MIBIF-MIB IP-MIB RFC1213-MIB SNMPv2-SMI-MIB Providers: CMCNE/BNA 12.1.6, 12.3.x,12.4.x, 14.0, 14.0.1, 14.1, 14.2, 14.4.1, 14.4.2,14.4.3. Some switch models might not haveall the MIBs listed. In that case, thosecapabilities are not discovered.

161 SNMP

NOTE:

• Performance Metrics is not collected for Brocade AG Devices.

• CPU Utilization and Memory Utilization are populated for Brocade switches running firmware version FOS 6.3 and

later. A Fabric Watch license should be installed on the switches to fetch CPU and Memory utilization metrics.

• Discovery is limited to FC blades. Discovery supports only the E, F, and G ports on the blades.

• Dell EMC SRM does not support Administrative Domains features.

• For all versions of CMCNE/BNA, Dell EMC SRM does not support Single Sign On and Launch-in-Context.

SolutionPack for Cisco MDS/NexusTable 9. Support for Cisco MDS/Nexus

Supported Collection Interfaces Prerequisites Ports

Cisco MDS Cisco ONS Cisco Nexus Supported MIBs:

• CISCO-FLASH-MIB• CISCO-NS-MIB• CISCO-DM-MIB• CISCO-ENTITY-SENSOR-MIB• ENTITY-MIB• CISCO-FC-FE-MIB• IF-MIB• CISCO-ENTITY-FRU-CONTROL-

MIB• CISCO-VSAN-MIB• CISCO-DM-MIB• CISCO-ZS-MIB• CISCO-SYSTEM-EXT-MIB• SNMPv2-MIB• CISCO-FCS-MIB• CISCO-FEATURE-CONTROL-MIB• CISCO-FC-DEVICE-ALIAS-MIB

161 SNMP

NOTE:

• Some switch models might not have all of the listed MIBs. In that case, those capabilities are discovered.

• Discovery is limited to FC and FCoE ports only.

• Dell EMC SRM discovers Cisco Device Aliases that participates in Active Zoneset.

• Dell EMC SRM does not support discovery of VDC (virtual device context) and Fabric extenders.

• Switches running NX-OS 5.2(x) and 6.2(x) code are recommended to upgrade to 5.2(8d) or later and 6.2(11) or later.


SolutionPack for Cisco UCSTable 10. Support for Cisco UCS

Supported Collection Interfaces Ports

Cisco UCS Manager 2.0 and later.Cisco UCS C-Series (CIMC) 1.4 andlater.

80, 443

SolutionPack for Dell EMC SC SeriesTable 11. Support for Dell EMC SC Series


Dell Storage SCv2000 Series with SCOS version7.1.x

Dell Storage SC4020 All-In-One Array with SCOSversion 7.1.x

Dell Storage SC9000 Array with SCOS version 7.1.x

Dell Storage SC5020 Array with SCOS version 7.2.x

Dell Storage Manager DataCollector must be installed.

3033 HTTPS

SolutionPack for Dell EMC AtmosTable 12. Support for Dell EMC Atmos


Atmos 2.4.1, 2.4.2 Atmos System Management Interface 8080 443 8443

SolutionPack for Dell EMC CenteraTable 13. Support for Dell EMC Centera

Supported Family/Models Ports

Dell EMC Centera CenteraStar v4.3 3682

SolutionPack for Dell EMC Data DomainTable 14. Support for Dell EMC Data Domain


Dell EMC Data Domain OS 5.7



Dell EMC Data Domain OS v6.1


Dell EMC Data Domain Virtual Edition inCloud

If you are updating from an olderversion, ensure that the SolutionPackblock Generic-SNMP is updated toversion 1.2 or later. SNMP must beenabled.

161 SNMP


NOTE: Archive Tier information is provided via an SNMP agent starting with DD OS 5.7. This information is displayed

only when archive or retention is enabled on the device. Devices running an earlier version of DD OS cannot display this

information even if archive or retention is enabled.

SolutionPack for Dell EMC Data ProtectionAdvisorTable 15. Support for Dell EMC Data Protection Advisor


DPA 6.2, DPA 6.3, DPA 6.4, DPA6.5, DPA 18.1, DPA 18.2

9004 HTTP, 9002 HTTPS

SolutionPack for Dell EMC ECSTable 16. Support for Dell EMC ECS


ECS 2.1

ECS 2.2

ECS 3.0

ECS 3.1

ECS 3.2

ECS 3.2.1

ECS 3.2.2

ECS 3.3

4443 HTTPS

SolutionPack for Dell EMC Host InterfaceTable 17. Support for Dell EMC Host Interface

Supported Operating Systems Prerequisites Ports

Windows 2008 SP2

Windows 2008 R2

Windows 2008 R2 core

Windows 2012

Windows 2012 R2 core

Supported Windows OS, Dell EMC HostInterface Agent version 1.4.1.0.294

5988 TCP, 5989TCP secure

NOTE:

• Dell EMC Host Interface SolutionPack does not contain reports. For reports, install the reports from the

SolutionPack for Physical Hosts.

• Only 64-bit versions of Windows OS are supported.

• Windows 2016 is not supported with Dell EMC Host Interface.


SolutionPack for Dell EMC IsilonTable 18. Support for Dell EMC Isilon


Isilon OneFS 8.0.0, 8.1.0, 8.1.1, 8.1.2,8.1.3, and 8.2

8080 HTTPS

NOTE: Support for iSCSI protocol in Isilon products is removed for OneFS 8.0. To maintain support for other protocols

across all supported versions of OneFS, iSCSI performance statistics are also no longer supported for EMC SRM 4.0.

SolutionPack for Dell EMC RecoverPointTable 19. Support for Dell EMC RecoverPoint


RecoverPoint 4.4.x, 5.0.x, 5.1.x

RP4VM 5.1, 5.2

443

SolutionPack for Dell EMC VxFlex OSTable 20. Support for Dell EMC VxFlex OS


VxFlex OS 2.0

VxFlex OS 2.0.1

VxFlex OS 2.5

VxFlex OS 2.6

VxFlex OS 3.0

VxFlex OS REST gateway should beinstalled on the host and should beconfigured with VxFlex OS MDM (MetaData Manager).

443 HTTPS

NOTE:

• Topology for VxFlex OS on VMware and Microsoft Hyper-V is not supported.

• For VxFlex OS Node server, reports similar to software-only VxFlex OS versions are supported.

SolutionPack for Dell EMC Unity/VNX/VNXeTable 21. Support for Dell EMC VNX


Operating Environment for Block("FLARE"): 05.32 or later.

Not applicable 443

VNX Operating Environment for File7.1 or later. Used with VNX1, VNX2,and Gateway models.

Not applicable 22, 443

NOTE:

• To collect performance data for VNX MetaLUNs with Operating Environment for Block (“FLARE”) 05.32, version

05.32.000.5.209 or later must be used.


• Navisphere® CLI commands are used to communicate with the VNX. It is recommended matching Navisphere® CLI

versions with the Block Operating Environment versions of VNX systems that are configured in the SolutionPack.

For example, if the firmware version of the Block side is 05.32.x, Navisphere® CLI 7.32.x or later should be used. For

more information about compatible Block OE and Navisphere® CLI versions, see VNX OE for Block Release Notesand Unisphere Host Agent/CLI and Utilities Release Notes.

• SSH access to VNX-File/Celerra with an operator user. SSH access is needed between VNX Collector host and

Control Station to download files in /emc-srm via SFTP.

• To collect Quota information correctly, arrays must be running File OE 7.1.70.0 or later.

• If ALUA (Failover Mode 4) attached to a VNX array is enabled for one or more hosts, and I/O to the associated host

LUNs is/are distributed across more than one Storage Processor, values for the LUN performance metrics,

AverageBusyQueueLength, QueueLength, and ResponseTime are higher than what is displayed in Unisphere

Analyzer. The higher values are because the Navisphere® CLI counters are used to compute these metrics

accumulate for each Storage Processor.

• To correctly compute the LUN performance metrics, ReadCacheHitRatio and WriteCacheHitRatio, for FLARE/

Operating Environment for Block version 05.33, 05.33.006.5.102 or later must be used.

• If Hot Spare disks are invoked or disks are removed the Raw Capacity for an array decreases, although Raw Capacity

for one or more RAID Groups or Pools of the faulted or removed disks do not change. It is normal due to how the

Unisphere and Navisphere® CLI display the capacity metrics for Hot Spares, depending on their state. Until the

removed or faulted disks are replaced and the hot spares are returned to a "Hot Spare Ready" state, it could result in

Raw Capacity for a VNX array to display lower than the sum of the following metrics: ConfiguredUsableCapacity,

RAIDOverheadCapacity, UnconfiguredCapacity, UnusableCapacity, and HotSpareCapacity.

• Unisphere Analyzer/SRM may provide huge spikes for Disk Response Time on systems with FLARE/Operating

Environment for Block 05.33. This issue has been addressed in 05.33.000.5.081 and later.

Table 22. Support for Dell EMC Unity/VNXe


OE 3.0, 3.0.1, 3.1.1, 3.1.5, 3.1.8 (Block and File)

• Used with second-generation VNXe models as of VNXe3200• First-generation VNXe models such as VNXe1600, VNXe3100,

VNXe3150, and VNXe3300 are not supported

OE 4.0, 4.0.1, 4.0.2, 4.1, 4.1.1, 4.1.2, 4.2, 4.2.1, 4.2.2, 4.2.3, 4.3, 4.3.1, 4.4,4.5.1, 5.0.0*, 5.0.1*, 5.0.2*, 5.0.3*(Block and File)

• Used with physical Unity models• UnityVSA (Virtual Storage Appliance) is not supported

Not applicable 443

NOTE: To enable the support for Unity OE 5.0.0*/5.0.1*/5.0.2*/5.0.3* Patch to Support Unity XT(OE 5.0.0).zipshould be applied on the SRM 4.3.1 setup. For details, see KB# 535549.

SolutionPack for Dell EMC ViPR ControllerTable 23. Support for Dell EMC ViPR Controller


ViPR Controller 2.4.0.0 throughViPR Controller 3.6.1.0 and ViPRController 3.6.2.3.47

4443

SolutionPack for Dell EMC VMAXThe following is a list of prerequisites for the support of Dell EMC VMAX.


Table 24. Support for Dell EMC VMAX

Supported Collection Interfaces Collector Prerequisites

• Symmetrix DMX-3 series and later• VMAX series• VMAX SE series

Topology and Capacity Collector Solutions Enabler 7.6.2.8 and later

Performance Collector using Unisphere forVMAX

Unisphere for VMAX 1.6.2 and laterprovides more overall performance metricsthan SMI-S Provider but does not includeLUN performance metrics.

Performance Collector using SMI-S SMI-S Provider 4.6.2 and later providesfewer overall performance metrics thanUnisphere but includes LUN performancemetrics.

VMAX3 family Topology and Capacity Collector SMI-S Provider 8.0.1.x and later

Performance Collector using Unisphere forVMAX3

Unisphere for VMAX 8.0.1.x and laterprovides more overall performance metricsthan SMI-S Provider but does not includeLUN performance metrics

Performance Collector using SMI-S SMI-S Provider 8.0.1.x and later providesfewer overall performance metrics thanUnisphere but includes LUN performancemetrics

Comments• SMI-S provider 8.x does not support DMX series arrays.• The Workload Distribution Report and Disk Failure Impact Analysis are not supported for VMAX3.• iSCSI Gatekeepers are supported.• If performance metrics are desired, then you must install Unisphere for VMAX or the SMI-S Provider, or both.• Do not exceed six medium-sized (30K-40K devices) VMAX arrays for each VMAX collector.• Any array with more than 30K devices requires 4 GB of heap size for the collector. Refer to the Performance and Scalability Guidelines

for details.• As of the 3.5 release, statistics are available through both SMI-S and Unisphere. However, if both SMI-S and Unisphere are present,

Dell EMC SRM does not collect overlapping statistics from both sources. But overlapping statistics are always collected only throughUnisphere. In this case, only the LUN statistics come from SMI-S. There are not two sets of same-named but inconsistent statistics.

Table 25. Guidelines for Gatekeepers

Gatekeepers that are used to support.... Minimum Gatekeepers

UniVMAX 6

Dell EMC SRM 2

Customer run scripts 2

100K maximum devices from all arrays, zone to host, where the SMI-S Provider is installed.

SolutionPack for Dell EMC VMAX/PowerMaxTable 26. Support for Dell EMC VMAX/PowerMax


VMAX3 and VMAX All Flash arrayfamilies running HYPERMAX OS5977 or later PowerMax Arrays withOS version 5978 (ELM) and 5978(Foxtail)

Not applicable Not applicable


Table 27. Collecting performance statistics, capacity, and topology information using Unisphere

Unisphere Notes

9.0.0 Latest 9.0.x release is recommended for arrays with OSrunning above 5977 and below 5978 (ELM).

9.1.0 Latest 9.1.0.4 release is recommended for PowerMax arrayswith OS 5978 (Foxtail).

SolutionPack for Dell EMC VPLEXTable 28. Support for Dell EMC VPLEX


5.4.x, 5.5.x, 6.0.x, 6.1, and 6.1.0.01 of Standalone(single cluster) and Metro or Geo

REST API access, CLI access, and Virtual VolumePerpetual monitor logs (for VPLEX 5.4.x or later). CLIaccess and Director Perpetual monitor logs.

443 HTTPS, 22 SSH

NOTE:

• Do not run VPLEX 5.2sp1 patch 2 with any version of the product as the VPLEX management server can become

unresponsive.

• The following SolutionPacks support Backend Arrays: Dell EMC VMAX, Dell EMC VNX, NetApp, Dell EMC XtremIO,

IBM XIV, Hitachi Device Manager, HP StorageWorks, and HP 3PAR.

• The following SolutionPacks do not support Backend Array: VxFlex OS, Dell EMC Isilon, and IBM DS.

SolutionPack for Dell EMC XtremIOTable 29. Support for Dell EMC XtremIO


XtremIO OS 4.x, 5.x, 6.0, 6.1, 6.2,and 6.2.1

Not applicable 443 HTTPS

SolutionPack for Hitachi Device ManagerTable 30. Support for Hitachi Device Manager


AMS200, AMS500, AMS1000AMS2xxx USP, USP_V HUS, andVSP G Series

Hitachi Command Suite 7.4.1 or later 2001 XML API,5988 SMI-S,5989 SMI-S

NOTE:

• Only block mode (not file or object) is supported on HUS arrays.

• Performance statistics are provided for the HUS VM, VSP, and VSP G through the Embedded SMI-S Provider. For

details about enabling Embedded Performance Collection for these models, see SolutionPack Installation Guide.


SolutionPack for HP 3PAR StoreServTable 31. Support for HP 3PAR StorServ


S400X, V400, 7xxx Supportedversions of the firmware are: 3.2.1,3.2.2, 3.3.1

CIM server is started. Use startcimcommand on the CLI to start the CIMserver.

22 SSH, 5988SMI-S, 5989SMI-S

SolutionPack for HP StorageWorksTable 32. Support for HP StorageWorks


P9500, XP24K/20K, XP10K/SVS200, and XP7.

HP Command View Advanced EditionSuite 7.4.1 or later installed on the host.

2001 XML API,5988 SMI-S,5989 SMI-S

NOTE: Performance statistics are provided for the P9500 through the Embedded SMI-S Provider. For details about

enabling Embedded Performance Collection for this model, see SolutionPack Installation Guide.

SolutionPack for IBM DSTable 33. Support for IBM DS


DS 3000 Series, DS 4000 Series,DS 5000 Series

CIM Agent running 5988 HTTP,5989 HTTPS

DS 6000 Series, DS 8000 Series CIM Agent running 6989 HTTPS

SolutionPack for IBM LPARTable 34. Support for IBM P Series


All P Series servers, HMC version 7,8, or 9

Installation of SolutionPack for IBMLPAR with Hardware managementConsole (HMC) credentials. HMC canalso be discovered using SSH public-private key pair. For more information,see SRM SolutionPack Installation andConfiguration Guide.

22

Table 35. Support for LPAR (VIOS/VIOC)


IBM AIX 7.1, 7.2 Installation of SolutionPack for PhysicalHosts. Physical Host SolutionPack Scriptmust be installed on the Generic RSCcollector that is used for physical hostdiscovery. Admin user credentials arenot required to discover VIO Servers.INQ 9.0.0.0 is available from:

22


Table 35. Support for LPAR (VIOS/VIOC)


ftp.emc.com/pub/symm3000/inquiry/ Perl interpreter5.6.1 or later.

NOTE:

• SolutionPack for IBM LPAR collects information only from HMC.

• To discover VIO Server and LPAR information, use SolutionPack for Physical Hosts.

• INQ is pushed to both VIO Servers and Clients.

• The Live Partition Mobility (LPM) feature on IBM LPAR causes floating CPU and memory. The agentless collection

script does not capture this phenomenon. So, the SolutionPack for IBM LPAR does not support dynamic refresh on

LPARs occurring due to the LPM capability on AIX/Linux LPAR.

• INQ 9.0.0.0 is supported only on 64-bit OS platforms. INQ 7.6.2 must be manually copied onto 32-bit target hosts.

SolutionPack for IBM SAN Volume Controller/StorwizeTable 36. Support for IBM SAN Volume Controller/Storwize


IBM SVC V7.4 and later, IBMStorwize V3700, V7000 V7.4 andlater

IBM SMI-S Provider running 22 SSH ,5989HTTPS

NOTE:

• The following SolutionPacks support Backend Array: Dell EMC VMAX, Dell EMC VNX, IBM XIV, NetApp, HP 3PAR,

and Hitachi Device Manager.

• The following SolutionPacks do not support Backend Array: Dell EMC XtremIO, HP StorageWorks, VxFlex OS, Dell

EMC Isilon, and IBM DS.

• Internal Storage is not supported in the Raw Capacity Usage and the Configured Usable reports. Service Level and

Chargeback are not supported for mdisks (Virtual Disks) based on internal storage.

• Replication is not supported.

SolutionPack for IBM XIVTable 37. Support for IBM XIV


IBM XIV CIM Agent running 5989 SSL


SolutionPack for Microsoft Hyper-VTable 38. Support for Microsoft Hyper-V


• Hyper-V Server 2008 R2,Hyper-V on Windows Server2008

• Hyper-V on Windows Server2008 SP1

• Hyper-V on Windows Server2008 R2 Service Pack 1 or later

• Hyper-V on Windows 2012 R2,Hyper-V on Windows 2016 R2

• Hyper-V Server 2019, Hyper-Von Windows Server 2019

Requires PowerShell Not applicable

NOTE: Microsoft Hyper-V SolutionPack can only be installed on a Windows collector host.

SolutionPack for Microsoft SQL ServerTable 39. Support for Microsoft SQL Server


SQL Server 2008 R2, SQL Server2012, SQL Server 2014, SQL Server2016, SQL Server 2017

SQL Authentication: SQL authenticationworks with users having systemadministrator privileges or with anunprivileged account. For moreinformation about configuring theSolutionPack with an unprivilegedaccount, see Dell EMC SRMSolutionPack Guide. SQL authenticationwith SSL is also supported. WindowsAuthentication: Windows user accountmust be imported into the MicrosoftSQL Server with settings similar to thefollowing:

• Server roles of public• Securable grants for Connect SQL,

View any definitions, and View serverstate

Windows authentication with SSL is alsosupported.

1433

Table 40. End-to-end capacity use cases

Supported Not Supported

MS-SQL Server > FS > LUN MS-SQL Server > VMDK

MS-SQL Server > RDM MS-SQL > FS using VPLEX supported for End-to-endcapacity but not supported for topology


SolutionPack for NetApp FilerTable 41. Support for NetApp Filer


• NetApp Filer ONTAP versions

○ 7-mode: 8.2.x○ C-mode: 8.2, 8.2.1, 8.2.2,

8.2.3, 8.3, 8.3.1, 8.3.2, 9.0,9.1, 9.2, 9.3, and 9.4

• IBM N-Series Storage Arrays

Not applicable 22 SSH

NOTE: The cluster management IP must be provided during C-Mode Filer discovery.

SolutionPack for Oracle DatabaseTable 42. Support for Oracle Database


Oracle 10 and later The JDBC driver jar file must be in the…/APG/Databases/JDBC-Drivers/Default/lib folder.ORACLE database user credentials arerequired.

1521 TCP

NOTE:

• The SolutionPack for Oracle Database was tested with ojdbc5.jar and ojdbc7.jar on Oracle 10, 11, and 12g

versions respectively.

• Work with the database administrator to determine the JDBC driver for the installed version of Oracle. Download the

JDBC driver from: www.oracle.com/technetwork/database/features/jdbc.

• For ASM Disk collection, only Oracle instances running Solaris, Windows 2008 R2 or later, and Red Hat Enterprise

Server 5, 6, and 7 are supported.

• FileSystem information is not supported for Vdisks on VMs.

• ASM Disks on Vdisk are not supported.

• Non-admin Windows does not support ASM data.

Table 43. End-to-end topology and capacity for Oracle Database

Supported Not Supported

• Oracle > File System > LUN• Oracle > ASM > RDM• Oracle > ASM > LUN

• Oracle > FileSystem > Datastore• Oracle > ASM > VMDK• Oracle > ASM or FileSystem using VPLEX supported for

End-to-end capacity but not supported for topology

SolutionPack for Oracle MySQL DatabaseTable 44. Support for Oracle MySQL Database


MySQL 5.5, MySQL 5.6, MySQL5.7, MySQL 8.0

Oracle MySQL Database SolutionPackrequires MySQL database user login

3306 TCP


Table 44. Support for Oracle MySQL Database


privileges to collect information fromMySQL database servers that arerunning remotely.

SolutionPack for Physical HostsTable 45. Support for HP-UX hosts


HP-UX 11iv1 11.11, HP-UX 11iv2 11.23,HP-UX 11iv3 11.31

PowerPath 5.2 or later must be installedon the host to fetch PowerPath metrics.INQ 9.0.0.0 is available from:ftp.emc.com/pub/symm3000/inquiry/Perl interpreter5.6.1 or later.

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Table 46. Support for IBM AIX hosts


IBM AIX 7.1, 7.2.x PowerPath 5.7 b194 or later must beinstalled on the host to fetch PowerPathmetrics. INQ 9.0.0.0 is available from:ftp.emc.com/pub/symm3000/inquiry/Perl interpreter5.6.1 or later.

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Table 47. Support for Linux hosts


LINUX RHEL AS/ES 4.x, 5.x, 6.x,7.x

LINUX SUSE ES 11.x, ES 12.x, ES15.x

CentOS 6.x, 7.x

Oracle Linux 6.x, 7.x

PowerPath 5.7 or later must be installedon the host to fetch PowerPath metrics.INQ 9.0.0.0 is available from:ftp.emc.com/pub/symm3000/inquiry/ Perl interpreter5.6.1 or later.

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Table 48. Support for Windows hosts


Windows Server 2008 Core,Windows Server 2008 SP1,Windows Server 2008 SP2,Windows Server 2008 R2, WindowsServer 2012, Windows Server 2012,R2 Windows Server 2016, WindowsServer 2019, Standard, Enterprise,and Datacenter versions

PowerPath 5.7 or later must be installedon the host to fetch PowerPath metrics.Requires PowerShell 2.0 or later.

5986 HTTPS,5985 HTTP

Table 49. Support for Dell EMC SRM Windows Host Agent


Windows Server 2008 Core,Windows Server 2008 SP1,Windows Server 2008 SP2,

PowerPath 5.7 or later must be installedon the host to fetch PowerPath metrics.Requires PowerShell 2.0 or later.

5989 SSH


Table 49. Support for Dell EMC SRM Windows Host Agent


Windows Server 2008 R2, WindowsServer 2012, Windows Server 2012,R2 Windows Server 2016, Standard,Enterprise, and Datacenter versions

Table 50. Support for Solaris hosts


Solaris 9, 10, 11 PowerPath 5.5 P02 HF02 or later mustbe installed on the host to fetchPowerPath metrics. INQ 9.0.0.0 isavailable from: ftp.emc.com/pub/symm3000/inquiry/ Perlinterpreter 5.6.1 or later.

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NOTE:

• For more information about port configuration, see Dell EMC SRM Ports Usage and Worksheet.

• INQ 9.0.0.0 is supported only on 64-bit OS platforms. INQ 7.6.2 must be manually copied onto 32-bit target hosts.

• The PowerPath Support Matrix on Dell EMC Online Support Site provides more details.

SolutionPack for Storage ComplianceTable 51. Support for Storage Compliance


Compliance rules support all thesupported Hosts, ESX, VMs, DellEMC arrays (VMAX, VNX, VPLEX,and XtremeIO), third-party arrays(NetApp, HDS, HP 3PAR, HPStorageWorks, IBM XIV, and IBMSVC), Brocade, and Cisco fabrics.

Data must be discovered as part ofindividual collection.

Not applicable

NOTE:

• ESM rules are not supported for third-party arrays.

• Policy Administration and Dell EMC Support Matrix Administration reports are not supported in the minimal browse

mode.

SolutionPack for VMware vCenterTable 52. Support for VMware vCenter


VMware vCenter Server 6.0,VMware vCenter Server 6.5,VMware vCenter Server 6.7

VMware infrastructure. PowerPath/VE5.8 or later must be installed on the hostto collect PowerPath metrics. Access tovCenter user credentials need aminimum Read-Only role and should beapplied at the vCenter level that ispropagated to the children.

443 TCP


Supported User-Installable SoftwareThe Dell EMC SRM vApp is designed to be a black-box software appliance to which Dell EMC provides critical updates, such as securitypatches and component updates. Users are generally not allowed to install software onto the vApp based VMs. The exceptions includedebugging utilities (man, tcpdump, netcat, net-snmp, sysstat, and iotop) that are provided by the SRM VM Utilities Manager, and thebackup and restore solutions that are listed in this chapter.

Topics:

• Supported backup and restore solutions

Supported backup and restore solutionsTable 53. Support for backup and restore solutions

Supported Solutions Prerequisites

Dell EMC Avamar For more information, see EMC ViPR SRM:Backup and Restore Using EMC Avamar.

Dell EMC NetWorker For more information, see EMC ViPR SRM:vApp Backup and Restore Using EMCNetWorker.

VMware vSphere Data Protection Advanced For more information, see EMC ViPR SRM:vApp Backup and Restore Using VMwarevSphere Data Protection Advanced.

CommVault Simpana Virtual Server Protection For more information, see EMC ViPR SRM:vApp Backup and Restore Using CommVaultSimpana Virtual Server Protection.

IBM Tivoli Storage Manager For more information, see EMC ViPR SRM:vApp Backup and Restore Using IBM TivoliStorage Manager.

Symantec NetBackup For more information, see EMC ViPR SRM:vApp Backup and Restore Using SymantecNetBackup.

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