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Dell

Dell Inc.

Type PublicNASDAQ: Dell [1]

HKEX: 4331 [2]

S&P 500 Component

Industry Computer SystemsComputer PeripheralsComputer SoftwareIT consultingIT services

Founded Austin, TexasNovember 4, 1984

Founder(s) Michael Dell

Headquarters 1 Dell WayRound Rock, Texas, U.S.[3]

Area served Worldwide

Key people Michael Dell(Chairman & CEO)

Products DesktopsServersNotebooksNetbooksPeripheralsPrintersTelevisionsScannersStorageSmart Phones

Revenue $52.902 billion (2010)[4]

Operating income $2.172 billion (2010)[4]

Net income $1.433 billion (2010)[4]

Total assets $33.652 billion (2010)[4]

Total equity $5.641 billion (2010)[4]

Employees 105,000 (2011)

Subsidiaries Dell ServicesAlienware

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Website Dell.com [5]

Dell Inc. (NASDAQ: Dell [1], HKEX: 4331 [2]) is an American multinational information technology corporationbased in Round Rock, Texas, United States, that develops, sells and supports computers and related products andservices. Bearing the name of its founder, Michael Dell, the company is one of the largest technological corporationsin the world, employing more than 96,000 people worldwide. Dell had 46,000 employees as of Jan. 30. About22,200 of those, or 48.3 percent, were in the United States, while 23,800 people, or 51.7 percent, worked in othercountries, according to a filing with the Securities and Exchange Commission. Dell is the third largest PC maker inthe world. Dell is listed at #38 on the Fortune 500 (2010). Fortune also lists Dell as the #5 most admired company inits industry.Dell has grown by both organic and inorganic means since its inception—notable mergers and acquisitions includingAlienware (2006) and Perot Systems (2009). As of 2009, the company sold personal computers, servers, data storagedevices, network switches, software, and computer peripherals. Dell also sells HDTVs, cameras, printers, MP3players and other electronics built by other manufacturers. The company is well known for its innovations in supplychain management and electronic commerce.On May 3, 2010, Fortune Magazine listed Dell as the 38th largest company in the United States and the 5th largestcompany in Texas by total revenue. It is the 2nd largest non-oil company in Texas (behind AT&T) and the largestcompany in the Austin area.[6]

History

Founder Michael Dell with his PCsLimited (the precursor to Dell Inc.)prototype, which is now housed at

the Smithsonian Institution

Dell traces its origins to 1984, when Michael Dell created PCs Limited while astudent at the University of Texas at Austin. The dorm-room headquarteredcompany sold IBM PC-compatible computers built from stock components.Michael Dell started trading in the belief that by selling personal computersystems directly to customers, PCs Limited could better understand customers'needs and provide the most effective computing solutions to meet those needs.[7]

Michael Dell dropped out of school in order to focus full-time on his fledglingbusiness, after getting about $300,000 in expansion-capital from his family.

In 1985, the company produced the first computer of its own design — the"Turbo PC", sold for US$795.[8] PCs Limited advertised its systems in nationalcomputer magazines for sale directly to consumers and custom assembled eachordered unit according to a selection of options. The company grossed more than$73 million in its first year of trading.

The company changed its name to "Dell Computer Corporation" in 1988 andbegan expanding globally—first in Ireland. In June 1988, Dell's marketcapitalization grew by $30 million to $80 million from its June 22 initial publicoffering of 3.5 million shares at $8.50 a share.[9] In 1992, Fortune magazine

included Dell Computer Corporation in its list of the world's 500 largest companies, making Michael Dell theyoungest CEO of a Fortune 500 company ever.

In 1996, Dell began selling computers via its web site, and in 2002, Dell expanded its product line to include televisions, handhelds, digital audio players, and printers. Dell's first acquisition occurred in 1999 with the purchase of ConvergeNet Technologies. In 2003, the company was rebranded as simply "Dell Inc." to recognize the company's expansion beyond computers. From 2004 to 2007, Michael Dell stepped aside as CEO, while long-time Dell employee Kevin Rollins took the helm. During that time, Dell acquired Alienware, which introduced several new items to Dell products, including AMD microprocessors. To prevent cross-market products, Dell continues to

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run Alienware as a separate entity but still a wholly-owned subsidiary.[10]

Lackluster performance, however, in its lower-end computer business prompted Michael Dell to take on the role ofCEO again. The founder announced a change campaign called "Dell 2.0," reducing headcount and diversifying thecompany's product offerings. The company acquired EqualLogic on January 28, 2008 to gain a foothold in the iSCSIstorage market. Because Dell already had an efficient manufacturing process, integrating EqualLogic's products intothe company drove manufacturing prices down.[11]

In 2009, Dell acquired Perot Systems, atechnology services and outsourcing company

founded by H. Ross Perot.

On September 21, 2009, Dell announced its intent to acquire PerotSystems (based in Plano, Texas) in a reported $3.9 billion deal.[12]

Perot Systems brought applications development, systems integration,and strategic consulting services through its operations in the U.S. and10 other countries. In addition, it provided a variety of business processoutsourcing services, including claims processing and call centeroperations.[13]

On August 16, 2010, Dell announced its intent to acquire the data storage company 3PAR.[14] On September 2, 2010Hewlett-Packard offered $33 a share, which Dell declined to match.[15]

On November 2, 2010, Dell acquired Software-as-a-Service (SaaS) integration leader Boomi. Terms of the deal werenot disclosed.[16]

Dell Facilities

Dell is headquartered in Round Rock, Texas

Dell's headquarters are located in Round Rock, Texas.[17] As of 2010the company employs about 16,000 people in the facility,[18] which has2100000 square feet ( m2) of space.[19] As of 1999 almost half of thegeneral fund of the City of Round Rock originates from sales taxesgenerated from the Dell headquarters.[20]

The company previously had its headquarters in the Arboretumcomplex in northern Austin, Texas.[21] [22] In 1989 Dell occupied127000 square feet (11800 m2) in the Arboretum complex.[23] In 1990Dell had 1,200 employees in its headquarters.[21] In 1993 Dellsubmitted a document to Round Rock officials, titled "Dell ComputerCorporate Headquarters, Round Rock, Texas, May 1993 Schematic Design." Despite the filing, during that year thecompany said that it was not going to move its headquarters.[24] In 1994 Dell announced that it was moving most ofits employees out of the Arboretum, but that it was going to continue to occupy the top floor of the Arboretum andthat the company's official headquarters address would continue to be the Arboretum. The top floor continued tohold Dell's board room, demonstration center, and visitor meeting room. Less than one month prior to August 29,1994, Dell moved 1,100 customer support and telephone sales employees to Round Rock.[25] Dell's lease in theArboretum had been scheduled to expire in 1994.[26]

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The company sponsors Dell Diamond, the homestadium of the Round Rock Express, the AAA

minor league baseball affiliate of the TexasRangers major league baseball team.

By 1996 Dell was moving its headquarters to Round Rock.[27] As ofJanuary 1996 3,500 people still worked at the then-current Dellheadquarters. One building of the Round Rock headquarters, RoundRock 3, had space for 6,400 employees and was scheduled to becompleted in November 1996.[28] In 1998 Dell announced that it wasgoing to add two buildings to its Round Rock complex, adding1600000 square feet ( m2) of office space to the complex.[29]

In 2000 Dell announced that it would lease 80000 square feet (7400m2) of space in the Las Cimas office complex in unincorporated Travis

County, Texas, between Austin and West Lake Hills, to house the company's executive offices and corporateheadquarters. 100 senior executives were scheduled to work in the building by the end of 2000.[30] In January 2001the company leased the space in Las Cimas 2, located along Loop 360. Las Cimas 2 housed Dell's executives, theinvestment operations, and some corporate functions. Dell also had an option for 138000 square feet (12800 m2) ofspace in Las Cimas 3.[31] After a slowdown in business required reducing employees and production capacity, Delldecided to sublease its offices in two buildings in the Las Cimas office complex.[32] In 2002 Dell announced that itplanned to sublease its space to another tenant; the company planned to move its headquarters back to Round Rockonce a tenant was secured.[31] By 2003 Dell moved its headquarters back to Round Rock. It leased all of Las Cimas Iand II, with a total of 312000 square feet (29000 m2), for about a seven year period after 2003. By that year roughly100000 square feet (9300 m2) of that space was absorbed by new subtenants.[33]

In 2008 Dell switched the power sources of the Round Rock headquarters to more environmentally friendly ones,with 60% of the total power coming from TXU Energy wind farms and 40% coming from the Austin CommunityLandfill gas-to-energy plant operated by Waste Management, Inc.[19]

Dell facilities in the United States are located in Austin, Texas; Nashville, Tennessee; Oklahoma City, Oklahoma;Peoria, Illinois; Winston-Salem, North Carolina; and Miami, Florida. Facilities located abroad include Penang,Malaysia; Xiamen, China; Chennai, India; Bracknell, UK; Manila, Philippines[34] Chennai, India;[35] Hortolandia,Brazil; Łódź, Poland[36] and Limerick, Ireland.[37]

The US and India are the only countries which have all of Dell's business functions and provide support globally:R&D, manufacturing, finance, analysis, customer care.[38]

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Products

Scope and brands

Dell's tagline 'Yours is Here', as seen at their Mall of Asia branchPasay City, Philippines

The corporation markets specific brand names todifferent market segments.

Its Business/Corporate class represent brands where thecompany advertises emphasizes long life-cycles,reliability, and serviceability. Such brands include:

• OptiPlex (office desktop computer systems)• Vostro (office/small business desktop and notebook

systems)• n Series (desktop and notebook computers shipped

with Linux or FreeDOS installed)• Latitude (business-focused notebooks)• Precision (workstation systems and

high-performance notebooks),[39]

• PowerEdge (business servers)• PowerVault (direct-attach and network-attached storage)• PowerConnect (network switches)• Dell/EMC (storage area networks)• EqualLogic (enterprise class iSCSI SANs)Dell's Home Office/Consumer class emphasizes value, performance, and expandability. These brands include:• Inspiron (budget desktop and notebook computers)• Studio (mainstream desktop and laptop computers)• XPS (high-end desktop and notebook computers)• Studio XPS (high-end design-focus of XPS systems and extreme multimedia capability)• Alienware (high-performance gaming systems)• Adamo (high-end luxury laptop)Dell's Peripherals class includes USB keydrives, LCD televisions, and printers; Dell monitors includes LCD TVs,plasma TVs and projectors for HDTV and monitors. Dell UltraSharp is further a high-end brand of monitors.Dell service and support brands include the Dell Solution Station (extended domestic support services, previously"Dell on Call"), Dell Support Center (extended support services abroad), Dell Business Support (a commercialservice-contract that provides an industry-certified technician with a lower call-volume than in normal queues), DellEverdream Desktop Management ("Software as a Service" remote-desktop management),[40] and Your Tech Team (asupport-queue available to home users who purchased their systems either through Dell's website or through Dellphone-centers).Discontinued products and brands include Axim (PDA; discontinued April 9, 2007),[41] Dimension (home and smalloffice desktop computers; discontinued July 2007), Dell Digital Jukebox (MP3 player; discontinued August 2006),Dell PowerApp (application-based servers), and Dell Omniplex (desktop and tower computers previously supportedto run server and desktop operating systems).

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Manufacturing

From its early beginnings, Dell operated as a pioneer in the "configure to order" approach to manufacturing —delivering individual PCs configured to customer specifications. In contrast, most PC manufacturers in those timesdelivered large orders to intermediaries on a quarterly basis.[42]

To minimize the delay between purchase and delivery, Dell has a general policy of manufacturing its products closeto its customers. This also allows for implementing a just-in-time (JIT) manufacturing approach, which minimizesinventory costs. Low inventory is another signature of the Dell business model — a critical consideration in anindustry where components depreciate very rapidly.[43]

Dell's manufacturing process covers assembly, software installation, functional testing (including "burn-in"), andquality control. Throughout most of the company's history, Dell manufactured desktop machines in-house andcontracted out manufacturing of base notebooks for configuration in-house.[44] However, the company's approachhas changed. The 2006 Annual Report states "we are continuing to expand our use of original design manufacturingpartnerships and manufacturing outsourcing relationships." The Wall Street Journal reported in September, 2008 that"Dell has approached contract computer manufacturers with offers to sell" their plants.[45]

Assembly of desktop computers for the North American market formerly took place at Dell plants in Austin, Texas(original location) and Lebanon, Tennessee (opened in 1999). The plant in Winston-Salem, North Carolina (openedin 2005) is scheduled to cease operations in November 2010, while the Miami, Florida facility of its Alienwaresubsidiary remains in operation. Dell servers come from Austin, Texas.Dell's desktop plant in Austin, Texas was shut down in 2008. It closed its desktop manufacturing in Lebanon in early2009. The last major U.S. plant in North Carolina is scheduled to close in November 2010.[46] It is expected thatmost of the work carried out in North Carolina will be transferred to contract manufacturers in Asia and Mexico,though Dell said some of the work will move to its own factories overseas.[47]

Dell assembles computers for the EMEA market at Limerick in the Republic of Ireland, and employs about 4,500people in that country. Dell began manufacturing in Limerick in 1991 and went on to become Ireland's largestexporter of goods and its second-largest company and foreign investor. On January 8, 2009, Dell announced that itwould move all Dell manufacturing in Limerick to Dell's new plant in the Polish city of Łódź by January 2010.[48]

European Union officials said they would investigate a €52.7million aid package the Polish government used toattract Dell away from Ireland.[49] European Manufacturing Facility 1 (EMF1, opened in 1990) and EMF3 form partof the Raheen Industrial Estate near Limerick. EMF2 (previously a Wang facility, later occupied by Flextronics,situated in Castletroy) closed in 2002, and Dell Inc. has consolidated production into EMF3 (EMF1 now containsonly offices).[50] Subsidies from the Polish government didn't keep Dell for a long time. Manufacturing Facility inLodz was sold to Foxconn as announced in Dec 2009.[51]

Dell's Alienware subsidiary also manufactures PCs in an Athlone, Ireland plant. Construction of EMF4 in Łódź,Poland has started: Dell started production there in autumn 2007.[52]

Dell opened plants in Penang, Malaysia in 1995, and in Xiamen, China in 1999. These facilities serve the Asianmarket and assemble 95% of Dell notebooks. Dell Inc. has invested an estimated $60 million in a new manufacturingunit in Chennai, India, to support the sales of its products in the Indian subcontinent. Indian-made products will bearthe "Made in India" mark. In 2007 the Chennai facility had the target of producing 400,000 desktop PCs, and plansenvisaged it starting to produce notebook PCs and other products in the second half of 2007.Dell moved desktop and PowerEdge server manufacturing for the South American market from the Eldorado do Sulplant opened in 1999, to a new plant in Hortolandia, Brazil in 2007.[53]

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Green initiativesDell became the first company in the information technology industry to establish a product-recycling goal (in 2004)and completed the implementation of its global consumer recycling-program in 2006.[54] On February 6, 2007, theNational Recycling Coalition awarded Dell its "Recycling Works" award for efforts to promote producerresponsibility.[55] On July 19, 2007, Dell announced that it had exceeded targets in working to achieve a multi-yeargoal of recovering 275 million pounds of computer equipment by 2009.[56] The company reported the recovery of 78million pounds (nearly 40,000 tons) of IT equipment from customers in 2006, a 93-percent increase over 2005; and12.4% of the equipment Dell sold seven years earlier.[57]

On June 5, 2007 Dell set a goal of becoming the greenest technology company on Earth for the long term. Thecompany launched a zero-carbon initiative that includes:1. reducing Dell's carbon intensity by 15 percent by 20122. requiring primary suppliers to report carbon emissions data during quarterly business reviews3. partnering with customers to build the "greenest PC on the planet"4. expanding the company's carbon-offsetting program, "Plant a Tree for Me".The company introduced the term "The Re-Generation" during a round table in London commemorating 2007 WorldEnvironment Day. "The Re-Generation" refers to people of all ages throughout the world who want to "make adifference" in improving the world's environment. Dell also talked about plans to take the lead in setting anenvironmental standard for the "technology industry" and maintaining that leadership in the future.Dell reports its environmental performance in an annual Corporate Social Responsibility (CSR) Report that followsthe Global Reporting Initiative (GRI) protocol. Dell's 2008 CSR report ranked as "Application Level B" as "checkedby GRI".[58]

The company aims to reduce its external environmental impact through energy-efficient evolution of products, andalso reduce its direct operational impact through energy-efficiency programmes. Internal energy-efficiencyprogrammes reportedly save the company more than $3 million annually in energy-cost savings.[59] The largestcomponent of the company's internal energy-efficiency savings comes through PC power management: the companyexpects to save $1.8 million in energy costs through using specialised energy-management software on a network of50,000 PCs.[60] [61]

Technical supportDell routes technical support queries according to component-type and to the level of support purchased. Dell Inc.brands its service agreements at five levels for their business customers: (1) Basic support provides business-hourstelephone support and next business-day on-site support/ Return-to-Base or Collect and Return Services (based oncontracts purchased at point of sale); (2) Silver support provides 24×7 telephone support and 4-hour on-site supportafter telephone-based troubleshooting; (3) Gold support provides additional benefits over and above Silver support;(4) Platinum Plus support provides additional benefits to Gold Support; and (5) two-hour on-site support, offered inselect cities.[62]

Dell's Consumer division offers 24x7 phone based and online troubleshooting rather than only during business hours in certain markets such as the United States and Canada. On February 4, 2008 Dell launched a revamped services-and-support scheme for businesses named "ProSupport", offering customers more options to tailor services to fit their needs. Rather than take a one-size-fits-all approach, Dell has put together packages of options for each category of its customers: small and medium-sized businesses, large businesses, government, education, and health-care- and life-sciences. Dell now also offers separate support options for IT staff and for non-IT professionals. For the latter, the company offers "how-to" support for software applications, such as Microsoft Office. Dell also offers collaborative support with many third-party software vendors. For Dell-Certified IT departments, Dell offers "fast-track dispatch" of parts and labor and access to a crisis-center to handle major outages, virus-attacks, or

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problems caused by natural disasters.Dell has several unique aspects of its support program. For example, computers use "Service Tags" uniquealpha-numeric identifiers and '11 digit Express Service codes' (punched into the IVR prompts) to get customers tothe appropriate support queue. Agents also utilize DellConnect, (a Citrix/GoToAssist based remote-access tool thatgives technicians within Dell Support the ability to access customer computers from a remote location fortroubleshooting purposes).

Commercial aspects

OrganizationA board of directors of nine people runs the company. Michael Dell, the founder of the company, serves on theboard. Other board members include Don Carty, William Gray, Judy Lewent, Klaus Luft, Alex Mandl, Michael A.Miles, and Sam Nunn. Shareholders elect the nine board members at meetings, and those board members who do notget a majority of votes must submit a resignation to the board, which will subsequently choose whether or not toaccept the resignation. The board of directors usually sets up five committees having oversight over specific matters.These committees include the Audit Committee, which handles accounting issues, including auditing and reporting;the Compensation Committee, which approves compensation for the CEO and other employees of the company; theFinance Committee, which handles financial matters such as proposed mergers and acquisitions; the Governance andNominating Committee, which handles various corporate matters (including nomination of the board); and theAntitrust Compliance Committee, which attempts to prevent company practices from violating antitrust laws.The corporate structure and management of Dell extends beyond the board of directors. The Dell Global ExecutiveManagement Committee sets strategic directions. Dell has regional senior vice-presidents for countries other than theUnited States, including David Marmonti for EMEA and Stephen J. Felice for Asia/Japan. As of 2007, other officersincluded Martin Garvin (senior vice president for worldwide procurement) and Susan E. Sheskey (vice president andChief Information Officer).

MarketingDell advertisements have appeared in several types of media including television, the Internet, magazines, catalogsand newspapers. Some of Dell Inc's marketing strategies include lowering prices at all times of the year, offering freebonus products (such as Dell printers), and offering free shipping in order to encourage more sales and to stave offcompetitors. In 2006, Dell cut its prices [63] in an effort to maintain its 19.2% market share. However, this also cutprofit-margins by more than half, from 8.7 to 4.3 percent. To maintain its low prices, Dell continues to accept mostpurchases of its products via the Internet and through the telephone network, and to move its customer-care divisionto India and El Salvador.[64]

A popular United States television and print ad campaign in the early 2000s featured the actor Ben Curtis playing thepart of "Steven", a lightly mischievous blond-haired youth who came to the assistance of bereft computer purchasers.Each television advertisement usually ended with Steven's catch-phrase: "Dude, you're gettin' a Dell!"A subsequent advertising campaign featured interns at Dell headquarters (with Curtis' character appearing in a smallcameo at the end of one of the first commercials in this particular campaign).A Dell advertising campaign for the XPS line of gaming computers featured in print in the September 2006 issue ofWired. It used as a tagline the common term in Internet and gamer slang: "FTW", meaning "For The Win". However,Dell Inc. soon dropped the campaign.In the first-person shooter game F.E.A.R. Extraction Point, several computers visible on desks within the game haverecognizable Dell XPS model characteristics, sometimes even including the Dell logo on the monitors.

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In 2007, Dell switched advertising agencies in the US from BBDO to Working Mother Media. In July 2007, Dellreleased new advertising created by Working Mother to support the Inspiron and XPS lines. The ads featured musicfrom the Flaming Lips and Devo who re-formed especially to record the song in the ad "Work it Out". Also in 2007,Dell began using the slogan "Yours is here" to say that it customizes computers to fit customers' requirements.[65]

Criticisms of Dell's marketing of laptop security

In 2008, Dell received press coverage over its claim of having the world's most secure laptops, specifically, itsLatitude D630 and Latitude D830.[66] At Lenovo's request, the (U.S.) National Advertising Division (NAD)evaluated the claim, and reported that Dell did not have enough evidence to support it.[67]

Dell kiosks

Starting in 2002, Dell opened kiosk locations in shopping malls across the United States in order to give personalservice to customers who preferred this method of shopping to using the Internet or the telephone-system. Despitethe added expense, prices at the kiosks match or beat prices available through other retail channels. Starting in 2005,Dell expanded kiosk locations to include shopping malls across Australia [68], Canada [69], Singapore [70] and HongKong.On January 30, 2008, Dell shut down all 140 kiosks in the U.S. due to expansion into retail stores.[71]

Dell stores in the United States of America

Dell first opened their retail stores in India.[38]

In 2006, Dell Inc. opened one full store, 3000-square-foot (280 m2) in area, at NorthPark Center in Dallas, Texas. Itoperates the retail outlet seven days a week to display about 36 models, including PCs and televisions. As at thekiosks, customers can only see demonstration-computers and place orders through agents. Dell then deliverspurchased items just as if the customer had placed the order by phone or over the Internet.Dell Inc. planned to use the Dallas store to house about three times as many products as it displayed in more than160 kiosks in malls and airports. In addition to showcasing products, the stores also support on-site warranties andnon-warranty service ("Dell Solution Station"). Services offered include repairing computer video-cards andremoving spyware from hard drives.On February 14, 2008, Dell closed the Service Center in its Dallas NorthPark store and laid off all the technical staffthere.

Dell Partner Program

In late 2007, Dell Inc. announced that it planned to expand its program to value-added resellers (VARs), giving it theofficial name of "Dell Partner Direct" and a new Website [72]. Dell Inc. realized that this program, once a smallfactor in Dell Inc. sales, had become a growing sector of its business and it desired to leverage this growing outlet forits products. It promised VARs who joined this program increased discounts on product and the ability to use theDell name and logo in their marketing efforts. ConnectU became an early member of the program.The overall success of this program — as a new development for Dell Inc. — remains unclear.

Retail in the United States

In the early 1990s, Dell also sold its products through Best Buy, Costco and Sam's Club stores in the United States.Dell stopped this practice in 1994, citing low profit-margins on the business. In 2003, Dell briefly sold products inSears stores in the U.S. In 2007, Dell started shipping its products to major retailers in the U.S. once again, startingwith Sam's Club and Wal-Mart. Staples, the largest office-supply retailer in the U.S., and Best Buy, the largestelectronics retailer in the U.S., became Dell retail partners later that same year.

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Retail around the world

As of the end of February 2008, Dell products shipped to one of the largest office-supply retailers in Canada, StaplesBusiness Depot. In April 2008, Future Shop and Best Buy began carrying a subset of Dell products, such as certaindesktops, laptops, printers, and monitors.Since some shoppers in certain markets show reluctance to purchase technological products through the phone or theInternet, Dell has looked into opening retail operations in some countries in Central Europe and Russia. In April2007, Dell opened a retail store in Budapest. In October of the same year, Dell opened a retail store in Moscow.In the UK, HMV's flagship Trocadero store has sold Dell XPS PCs since December 2007. From January 2008 theUK stores of DSGi have sold Dell products (in particular, through Currys and PC World stores). As of 2008, thelarge supermarket-chain Tesco has sold Dell laptops and desktops in outlets throughout the UK.In May 2008, Dell reached an agreement with office supply chain, Officeworks (part of Coles Group), to stock a fewmodified models in the Inspiron desktop and notebook range. These models have slightly different model numbers,but almost replicate the ones available from the Dell Store. Dell continued its retail push in the Australian marketwith its partnership with Harris Technology (another part of Coles Group) in November of the same year. Inaddition, Dell expanded its retail distributions in Australia through an agreement with discount electrical retailer, TheGood Guys, known for "Slashing Prices". Dell agreed to distribute a variety of makes of both desktops andnotebooks, including Studio and XPS systems in late 2008. Dell and Dick Smith Electronics (owned by WoolworthsLimited) reached an agreement to expand within Dick Smith's 400 stores throughout Australia and New Zealand inMay 2009 (1 year since Officeworks — owned by Coles Group — reached a deal). The retailer has agreed todistribute a variety of Inspiron and Studio notebooks, with minimal Studio desktops from the Dell range. As of 2009,Dell continues to run and operate its various kiosks in 18 shopping centres throughout Australia. On 31 March 2010Dell announced to Australian Kiosk employees that they were shutting down the Australian/New Zealand Dell kioskprogram.

Education K12 MarketThere have been many different definitions to the "Intelligent Classroom" over the last 10 years. Some of thedefinitions are as vague as putting an interactive white board and a projector in the room. Others are more detailedand include specific content.Dell Corporation has been a leader for years and has had several different versions of the “Intelligent Classroom”.The most current definition is: “through its ability to stimulate learning on multiple levels, technology can enhancethe classroom experience for both teachers and student”.Other corporations and products have included other definitions. One of these includes: “The most important part ofthe Intelligent Classroom is the ...Students, Teacher, and the Educational Interaction”. This view stresses theimportance of the educational interaction rather than just products.Typical technology used in an Intelligent Classroom would include a projector, computer, sound, student responsesystems, video distribution, and IP TV. All of these products would have one goal, and that is to improve thelearning experience for the students. If implemented correctly, Media Rich Curriculum (MRC) is now the centerpiece of the classroom rather than the technology.Video Distribution on a local area network requires these key features: A properly designed network and videodistribution equipment. A general guideline can be followed if questions are brought up regarding the ability of aspecific network to support video distribution: "If the network can support VoiP (Voice Over IP) the network shouldsupport video distribution." While this is a general statement, it does help educators set a guideline for implementingMRC on a network going to a classroom.

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CompetitionDell's major competitors include Apple, Hewlett-Packard (HP), Acer, Toshiba, Gateway, Sony, Asus, Lenovo, IBM,Samsung, and Sun Microsystems. Dell and its subsidiary, Alienware, compete in the enthusiast market againstAVADirect, Falcon Northwest, VoodooPC (a subsidiary of HP), and other manufacturers. In the second quarter of2006 Dell had between 18% and 19% share of the worldwide personal computer market, compared to HP withroughly 15%.In late 2006, Dell lost its lead in the PC-business to Hewlett-Packard. Both Gartner and IDC estimated that in thethird quarter of 2006, HP shipped more units [73] worldwide than did Dell. Dell's 3.6% growth paled in comparisonto HP's 15% growth during the same period. The problem got worse in the fourth quarter, when Gartner estimated[74] that Dell PC shipments declined 8.9% (versus HP's 23.9% growth). As a result, at the end of 2006 Dell's overallPC market-share stood at 13.9% (versus HP's 17.4%).IDC reported that Dell lost more server market share than any of the top four competitors in that arena. IDC's Q42006 estimates show Dell's share of the server market at 8.1%, down from 9.5% in the previous year. This representsa 8.8% loss year-over-year, primarily to competitors EMC and IBM.[75]

Partnership with EMCThe Dell/EMC brand applies solely to products that result from Dell's partnership with EMC Corporation. In somecases Dell and EMC jointly design such products; other cases involve EMC products for which Dell will providesupport — generally midrange storage systems, such as fibre channel and iSCSI storage area networks. Therelationship also promotes and sells OEM versions of backup, recovery, replication and archiving software.[76]

On December 9, 2008, Dell and EMC announced the multi-year extension, through 2013, of their strategicpartnership that began in 2001. In addition, Dell plans to expand its product line-up by adding the EMC Celerra NX4storage system to the portfolio of Dell/EMC family of networked storage systems, as well as partnering on a newline of de-duplication products as part of its TierDisk family of data-storage devices.[77]

Environmental recordDell committed to reduce greenhouse gas emissions from its global activities by 40% by 2015, with 2008 fiscal yearas the baseline year.[78] It is listed in Greenpeace’s Guide to Greener Electronics that scores leading electronicsmanufacturers according to their policies on toxic chemicals, recycling and climate change. In October 2010, Dellranked 10th out of 18 listed electronics makers (increasing its score to 4.9 from 4.3, which it gained in the previousranking from May 2010).[79]

Dell was the first company to publicly state a timeline for the elimination of toxic polyvinyl chloride (PVC) andbrominated flame retardants (BFRs), which it planned to phase out by the end of 2009. It revised this commitmentand now aims to remove these toxics by the end of 2011 but only in its computing products. [80] In March 2010,Greenpeace activists protested at Dell offices in Bangalore, Amsterdam and Copenhagen calling for Dell’s founderand CEO Michael Dell to ‘drop the toxics’ and claiming that Dell’s aspiration to be ‘the greenest technology companyon the planet’[81] was ‘hypocritical’.[82] Dell has launched its first products completely free of PVC and BFRs withthe G-Series monitors (G2210 and G2410) in 2009.[83]

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CriticismIn the 1990s, Dell switched from using primarily ATX motherboards and PSU to using boards and power-supplieswith mechanically identical but differently wired connectors. This meant customers wishing to upgrade theirhardware would have to replace parts with scarce Dell-compatible parts instead of commonly available parts.However, company practice in this respect changed in 2003.[84] [85]

In 2005, complaints about Dell more than doubled to 1,533, after earnings grew 52% that year.[86]

In 2006, Dell acknowledged that it had problems with customer service. Issues included call-transfers[87] of morethan 45% of calls and long wait-times. Dell's blog [88] detailed the response: "We're spending more than a $100million — and a lot of blood, sweat and tears of talented people — to fix this."[89] Later in the year, the companyincreased its spending on customer service to $150 million.[90]

On August 17, 2007, Dell Inc. announced that after an internal investigation into its accounting practices it wouldrestate and reduce earnings from 2003 through to the first quarter of 2007 by a total amount of between $50 millionand $150 million, or 2 cents to 7 cents per share.[91] The investigation, begun in November 2006, resulted fromconcerns raised by the U.S. Securities and Exchange Commission over some documents and information that DellInc. had submitted.[92] It was alleged that Dell had not disclosed large exclusivity payments received from Intel foragreeing not to buy processors from a rival manufacturer. In 2010 Dell finally paid $100 million to settle the SEC'scharges of fraud. Michael Dell and other executives also paid penalties and suffered other sanctions, withoutadmitting or denying the charges.[93]

In May 2008, the New York Supreme Court ruled that Dell and Dell Financial Services "engaged in fraud, falseadvertising, deceptive business practices, and abusive debt collection practices". The relevant lawsuit aimedprimarily to highlight and seek restitution for a lack of technical support given to customers by Dell. The court plansto hold further proceedings to determine how much money Dell has to pay out to customers and how much profitDell made unlawfully, in New York.In July 2009, Dell apologized after the firm offered its Latitude E4300 notebook at NT$18,558 (US$580), 70%lower than usual price of NT$60,900 (US$1900) in its Taiwan website. The firm withdrew orders and offered avoucher of up to NT$20,000 (US$625) a customer in compensation. The consumer rights authorities in Taiwan finedDell NT$1 million (US$31250) for customer rights infringements. Many consumers sued the firm for the unfaircompensation. A court in southern Taiwan ordered the firm to deliver 18 laptops and 76 flat-panel monitors to 31consumers for NT$490,000 (US$15,120), less than a third of the normal price.[94] The court said the event couldhardly be regarded as mistakes, as the prestigious firm said the company mispriced its products twice in Taiwanesewebsite within 3 weeks.[95]

References[1] http:/ / quotes. nasdaq. com/ asp/ SummaryQuote. asp?symbol=Dell& selected=Dell[2] http:/ / www. hkex. com. hk/ eng/ invest/ company/ quote_page_e. asp?WidCoID=4331& WidCoAbbName=& Month=1& langcode=e[3] Dell Company Profile (http:/ / content. dell. com/ us/ en/ corp/ about-dell. aspx?c=us& l=en& s=corp). Retrieved 2010-07-28.[4] "Form 10-K" (http:/ / finance. yahoo. com/ q/ is?s=Dell& annual). Dell Inc., United States Securities and Exchange Commission. 2008-03-31.

. Retrieved 2008-07-01. "For the fiscal year ended: Jan 1, 2009"[5] http:/ / www. Dell. com/[6] "Fortune 500 2010: States: Texas Companies" (http:/ / money. cnn. com/ magazines/ fortune/ fortune500/ 2010/ states/ TX. html). CNN. .[7] "About Dell|History | Dell Österreich" (http:/ / www. euro. dell. com/ content/ topics/ global. aspx/ about_dell/ company/ history/

history?~ck=ln& c=at& l=de& lnki=0& s=corp). Euro.dell.com. . Retrieved 2010-09-05.[8] Koehn, Nancy Fowler (2001). Brand New: How Entrepreneurs Earned Consumers' Trust from Wedgwood to Dell (http:/ / books. google.

com/ ?id=7j8VefeqUk4C& printsec=frontcover). Harvard Business Press. p. 287. ISBN 9781578512218. . Retrieved 2008-10-14.[9] Frequently Asked Questions (http:/ / www. Dell. com/ content/ topics/ global. aspx/ corp/ investor/ en/ faqs?c=us& l=en& s=corp)[10] Lee, Louise (2006-03-23). "Dell Goes High-end and Hip" (http:/ / www. businessweek. com/ technology/ content/ mar2006/

tc20060323_034268. htm). BusinessWeek. McGraw-Hill. . Retrieved 2008-10-29.

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[11] Gonsalves, Antone (2007-11-05). "Dell's EqualLogic Buy Could Drive Down iSCSI Storage Prices" (http:/ / www. informationweek. com/news/ hardware/ desktop/ showArticle. jhtml?articleID=202802668). InformationWeek. United Business Media. . Retrieved 2008-10-29.

[12] Dell to buy Perot Systems for $3.9 billion (http:/ / www. finanznachrichten. de/ nachrichten-2009-09/15005025-update-7-Dell-to-buy-perot-systems-for-dollar-3-9-billion-020. htm)

[13] "Perot Systems" (http:/ / www. hoovers. com/ company/ Perot_Systems_Corporation/ crycki-1. html). Hoover's. 2009. . Retrieved2010-01-04.

[14] STOCKS NEWS US-3PAR shares soar as Dell acquires company (http:/ / www. finanznachrichten. de/ nachrichten-2010-08/17705564-stocks-news-us-3par-shares-soar-as-dell-acquires-company-020. htm)

[15] "Dell gives up bidding war for 3Par Inc." (http:/ / www2. journalnow. com/ content/ 2010/ sep/ 03/ dell-gives-up-bidding-war-for-3par-inc/business/ ). Winston-Salem Journal. Associated Press. 2010-09-03. . Retrieved 2010-09-03.

[16] "Dell Acquires SaaS Company, Boomi" (http:/ / siliconangle. com/ blog/ 2010/ 11/ 02/ dell-acquires-saas-company-boomi/ ).SiliconANGLE. . Retrieved 3 November 2010.

[17] " Dell Worldwide (http:/ / content. dell. com/ us/ en/ corp/ d/ corp-comm/ aboutdell-worldwide. aspx)." Dell. Retrieved on May 4, 2010.[18] Hall, Christine. " Cyberstates: Texas second-largest tech employment (http:/ / www. bizjournals. com/ austin/ stories/ 2010/ 04/ 26/ daily41.

html)." Austin Business Journal. Wednesday April 28, 2010. Retrieved on May 4, 2010.[19] Staff. " Dell headquarters now carbon-free (http:/ / www. bizjournals. com/ albuquerque/ stories/ 2008/ 03/ 31/ daily24. html)." New Mexico

Business Weekly. Wednesday April 2, 2008. Retrieved on May 4, 2010.[20] Jacobs, Janet. " Cash flow from Dell lets Round Rock boost budget (http:/ / nl. newsbank. com/ nl-search/ we/ Archives?p_product=AASB&

p_theme=aasb& p_action=search& p_maxdocs=200& p_topdoc=1& p_text_direct-0=0E9C23E34AFB39E9&p_field_direct-0=document_id& p_perpage=10& p_sort=YMD_date:D& s_trackval=GooglePM)." Austin American-Statesman. September 9,1999. A1. Retrieved on May 4, 2010. "Almost half the city's general fund comes from sales tax at Dell's headquarters,"

[21] Pope, Kyle. " Dell chief disbands project (http:/ / nl. newsbank. com/ nl-search/ we/ Archives?p_product=AASB& p_theme=aasb&p_action=search& p_maxdocs=200& p_topdoc=1& p_text_direct-0=0EAD8B0BE43127B9& p_field_direct-0=document_id&p_perpage=10& p_sort=YMD_date:D& s_trackval=GooglePM)." Austin American-Statesman. February 25, 1990. A1. Retrieved on May 4,2010. "Dell is headquartered at the Arboretum complex in North Austin and employs about 1200 people."

[22] PC Magazine. Volume 12, 1993. 175 (http:/ / books. google. com/ books?id=S4fyAAAAMAAJ& q=Dell+ "Austin,+ TX"& dq=Dell+"Austin,+ TX"& lr=& as_drrb_is=b& as_minm_is=0& as_miny_is=& as_maxm_is=12& as_maxy_is=1995& as_brr=0& cd=4). "DellComputer Corp., 9505 Arboretum Blvd., Austin, TX 78759."

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[24] Ladendorf, Kirk and R. Michelle Breyer. " Despite document, Dell says no headquarters move planned (http:/ / nl. newsbank. com/nl-search/ we/ Archives?p_product=AASB& p_theme=aasb& p_action=search& p_maxdocs=200& p_topdoc=1&p_text_direct-0=0EAD91C285B1FB96& p_field_direct-0=document_id& p_perpage=10& p_sort=YMD_date:D& s_trackval=GooglePM)."Austin American-Statesman. May 22, 1993. E1. Retrieved on May 4, 2010.

[25] " Dell to keep top floor at Arboretum offices (http:/ / nl. newsbank. com/ nl-search/ we/ Archives?p_product=AASB& p_theme=aasb&p_action=search& p_maxdocs=200& p_topdoc=1& p_text_direct-0=0EAD95EA4EAA0C35& p_field_direct-0=document_id&p_perpage=10& p_sort=YMD_date:D& s_trackval=GooglePM)." Austin American-Statesman. August 29, 1994. C1. Retrieved on May 4,2010.

[26] Ladendorf, Kirk and Mike Todd. " Dell seeks space for expansion Firm makes proposal for tax abatements (http:/ / nl. newsbank. com/nl-search/ we/ Archives?p_product=AASB& p_theme=aasb& p_action=search& p_maxdocs=200& p_topdoc=1&p_text_direct-0=0EAD904A92559062& p_field_direct-0=document_id& p_perpage=10& p_sort=YMD_date:D& s_trackval=GooglePM)."Austin American-Statesman. November 5, 1992. B4. Retrieved on May 4, 2010. "The lease on the company's headquarters building at theArboretum expires in 1994."

[27] Ladendorf, Kirk. " Dell expanding in Central Texas (http:/ / nl. newsbank. com/ nl-search/ we/ Archives?p_product=AASB&p_theme=aasb& p_action=search& p_maxdocs=200& p_topdoc=1& p_text_direct-0=0EA25E61F00C5BA3&p_field_direct-0=document_id& p_perpage=10& p_sort=YMD_date:D& s_trackval=GooglePM)." Austin American-Statesman. October 1,1996. A1. Retrieved on May 4, 2010.

[28] Mahoney, Jerry. " Dell's success is Round Rock's gain (http:/ / nl. newsbank. com/ nl-search/ we/ Archives?p_product=AASB&p_theme=aasb& p_action=search& p_maxdocs=200& p_topdoc=1& p_text_direct-0=0EA213C608C5F711&p_field_direct-0=document_id& p_perpage=10& p_sort=YMD_date:D& s_trackval=GooglePM)." Austin American-Statesman. January 9,1996. A1. Retrieved on May 4, 2010. "Dell will have room for 6400 employees when it finishes Round Rock 3 in November . The company,which still employs about 3500 people at its headquarters."

[29] Mahoney, Jerry. " Dell to expand its office complex (http:/ / nl. newsbank. com/ nl-search/ we/ Archives?p_product=AASB&p_theme=aasb& p_action=search& p_maxdocs=200& p_topdoc=1& p_text_direct-0=0EA074DB8D81792F&p_field_direct-0=document_id& p_perpage=10& p_sort=YMD_date:D& s_trackval=GooglePM)." Austin American-Statesman. May 30,1998. D1. Retrieved on May 4, 2010.

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[30] Pletz, John. " Dell moving executives closer to Austin (http:/ / nl. newsbank. com/ nl-search/ we/ Archives?p_product=AASB&p_theme=aasb& p_action=search& p_maxdocs=200& p_topdoc=1& p_text_direct-0=0E9B7EC401E73E0F&p_field_direct-0=document_id& p_perpage=10& p_sort=YMD_date:D& s_trackval=GooglePM)." ( Alternate link (http:/ / www. highbeam.com/ doc/ 1G1-62107161. html)) Austin American-Statesman. May 9, 2000. A1. Retrieved on May 4, 2010.

[31] " Dell seeks to sublease Las Cimas offices (http:/ / www. bizjournals. com/ austin/ stories/ 2002/ 03/ 04/ daily46. html)." Austin BusinessJournal. Friday March 8, 2002. Retrieved on May 4, 2010.

[32] Pletz, John. " Article: Dell Leaders to Return to Round Rock, Texas, Campus. (http:/ / www. highbeam. com/ doc/ 1G1-120511547. html)"Austin American-Statesman. March 8, 2002. Retrieved on May 4, 2010.

[33] Hudgins, Matt. " Dell space taken (http:/ / austin. bizjournals. com/ austin/ stories/ 2003/ 05/ 12/ story5. html)." Austin Business Journal.Friday May 9, 2003. Retrieved on May 4, 2010.

[34] Dell Locations Corporate Web Site (http:/ / www1. ap. dell. com/ content/ topics/ global. aspx/ corp/ careers/ locations/ default?c=in&l=en& s=corp)

[35] EET India article on Dell (http:/ / www. eetindia. co. in/ ART_8800474316_1800007_NT_e19571eb. HTM)[36] "#25 Michael Dell" (http:/ / www. forbes. com/ lists/ 2009/ 10/ billionaires-2009-richest-people_Michael-Dell_WJOB. html). The World's

Billionaires 2009 (Forbes.com). March 11, 2009. . Retrieved 2009-10-21. "[Michael Dell] caused ire in Ireland after relocating factory tocheaper Poland."

[37] (http:/ / www. statesman. com/ search/ content/ / business/ stories/ technology/ 2009/ 10/ 08/ 1008Dellmap. html)[38] (http:/ / tech. fortune. cnn. com/ 2011/ 02/ 10/ how-dell-conquered-india/ )[39] Dell Precision Open-Source Workstations with Linux (http:/ / www. Dell. com/ content/ products/ features. aspx/ precn_n?c=us& cs=04&

l=en& s=bsd)[40] Dell Everdream Desktop Management (http:/ / everdream. com/ )[41] Direct2Dell.com (http:/ / direct2Dell. com/ one2one/ archive/ 2007/ 04/ 11/ 11397. aspx)[42] Dedrick and Kraemer: "Market Making in the PC Industry" (http:/ / pcic. merage. uci. edu/ papers/ 2007/ MarketMaking. pdf), Personal

Computing Industry Center, 2007.[43] Kraemer and Dedrick: "Dell Computer: Organization of a Global Production Network", Center for Research on Information Technology and

Organizations, 2002.[44] Company Annual Reports, various years.[45] Scheck, J: "Dell Plans to Sell Factories in Effort to Cut Costs", Wall Street Journal, September 5, 2008.[46] "Dell closes N.C. manufacturing plant" (http:/ / www. bizjournals. com/ austin/ stories/ 2010/ 09/ 13/ daily2. html). September 13, 2010. .[47] Kirk Ladendorf (October 8, 2009). "Dell closing its last large U.S. plant" (http:/ / www. statesman. com/ business/ content/ business/ stories/

technology/ 2009/ 10/ 08/ 1008Dell. html). Austin American-Statesman. . Retrieved Nov 19, 2009.[48] 1,900 jobs lost at Dell in Limerick (http:/ / www. rte. ie/ news/ 2009/ 0108/ Dell. html). RTÉ New Report — January 8, 2009[49] EU to investigate Dell aid package (http:/ / www. rte. ie/ news/ 2009/ 0108/ Dell1. html). RTÉ New Report — January 8, 2009[50] NY Transfer — Since 1985, All the News That Doesn't Fit (http:/ / www. blythe. org/ nytransfer-subs/ 2000ire/

IEP:_The_IE_Professional_No. 250_5-17)[51] IndustryWeek : Dell to Sell Polish Plant to Taiwan's Foxconn (http:/ / www. industryweek. com/ articles/

dell_to_sell_polish_plant_to_taiwans_foxconn_20540. aspx)[52] Dell Announces Manufacturing Facility In Poland To Serve Growing Central And Eastern European Markets (http:/ / www1. euro. Dell.

com/ content/ topics/ topic. aspx/ emea/ corporate/ pressoffice/ 2006/ uk/ en/ 2006_09_18_brk_000?c=uk& l=en& s=corp)[53] Dell Starts Manufacturing Servers in Brazil (http:/ / www. Dell. com/ content/ topics/ global. aspx/ corp/ pressoffice/ en/ 2001/

2001_02_19_pa_000?c=us& l=en& s=corp)[54] Dell First US Computer Company to Commit to a Global Recycling Goal (http:/ / www. socialfunds. com/ news/ article. cgi/ 1421. html)[55] - National Recycling Coalition (http:/ / www. nrc-recycle. org/ recyclingworkswinners. aspx)[56] (http:/ / biz. yahoo. com/ ap/ 070719/ tx_Dell_recycling. html?. v=1)[57] http:/ / www. Dell. com/ content/ topics/ global. aspx/ corp/ pressoffice/ en/ 2007/ 2007_07_19_rr_001?c=us& l=en& s=corp Dell Inc.[58] Dell 2008 Corporate Social Responsibility Report, Section "GRI Performance Indicators Index" http:/ / i. Dell. com/ sites/ content/

corporate/ environment/ en/ Documents/ Dell%20Corporate%20Responsibility%20Report%202008. pdf[59] http:/ / www. biodiversityscience. org/ xp/ CELB/ news-events/ press_releases/ 080608. xml[60] How Dell Does IT: Energy Efficiency, Dell Cuts energy costs by up to 40% with a new power management plan http:/ / www. Dell. com/

content/ topics/ global. aspx/ casestudies/ en/ emea/ eu/ fy2008_q3_id688?c=us& l=en& s=gen[61] Dell on Dell: Energy Efficiency Case Study http:/ / www. 1e. com/ download/ whitepapers/ 688_2007_DellonDellenergy_79991399. pdf[62] Dell support levels (http:/ / www. Dell. com/ content/ topics/ global. aspx/ services/ en/ ess_comparisonchart?c=us& cs=555& l=en& s=biz)[63] http:/ / www. businessweek. com/ technology/ content/ feb2006/ tc20060223_710372. htm?chan=search[64] Michael Dell Sees India Playing a Key Role in the Online World (http:/ / www. Dell. com/ content/ topics/ global. aspx/ corp/ pressoffice/

en/ 2007/ 2007_03_20_ndi_000?c=us& l=en& s=corp)[65] "Dell launches star-studded "Yours Is Here" ad campaign" (http:/ / www. engadget. com/ 2007/ 11/ 21/

dell-launches-star-studded-yours-is-here-ad-campaign/ ). Engadget. . Retrieved 14 July 2010.[66] Dell Scolded for Laptop Ads (http:/ / www. vnunet. com/ vnunet/ news/ 2220173/ Dell-scolded-laptop-ads)

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[67] Dell's Claim as World's Most Secure Commercial Laptops? (http:/ / digitaldaily. allthingsd. com/ 20080623/dont-worry-Dell-your-laptops-are-still-the-worlds-ugliest/ )

[68] http:/ / www. Dell. com. au/ Delldirectstore[69] http:/ / www. Dell. ca/ Delldirectstore[70] http:/ / www1. ap. Dell. com/ content/ topics/ topic. aspx/ ap/ topics/ main/ en/ direct_kiosk?c=sg& l=en& s=dhs[71] Dell Focuses on Direct and Retail Business, Closes Kiosks in U.S. (http:/ / content. dell. com/ us/ en/ corp/ d/ press-releases/

2008-01-30-00-direct-retail. aspx)[72] http:/ / partner. Dell. com/[73] http:/ / www. forbes. com/ 2006/ 10/ 19/ Dell-computer-earnings-markets-equity-cx_mk_1019markets07. html?partner=yahootix[74] http:/ / home. businesswire. com/ portal/ site/ google/ index. jsp?ndmViewId=news_view& newsId=20070117006106& newsLang=en[75] "World News, Business News, Breaking US & International News" (http:/ / yahoo. reuters. com/ news/ articlehybrid.

aspx?storyID=urn:newsml:reuters. com:20070312:MTFH05034_2007-03-12_21-17-33_N12385967& type=comktNews& rpc=44). Reuters. .[76] Dell/EMC products (http:/ / www. Dell. com/ emc)[77] "Dell, EMC Extend and Expand Strategic Alliance" (http:/ / www. dell. com/ content/ topics/ global. aspx/ corp/ pressoffice/ en/ 2008/

2008_12_09_rr_000?c=us& l=en). Dell. 2008-12-09. . Retrieved 2010-09-05.[78] "Walking the Walk on Greenhouse Gas Reduction" (http:/ / content. dell. com/ us/ en/ corp/ d/ corp-comm/ cr-earth-emissions. aspx). Dell. .

Retrieved 2011-01-13.[79] "Guide to Greener Electronics" (http:/ / www. greenpeace. org/ international/ en/ campaigns/ toxics/ electronics/

Guide-to-Greener-Electronics/ ). Greenpeace International. . Retrieved 2011-01-13.[80] "Ranking tables - October 2010" (http:/ / www. greenpeace. org/ international/ Global/ international/ publications/ toxics/ 2010/ version16/

Ranking tables Oct 2010-Dell. pdf). Greenpeace International. . Retrieved 2011-01-13.[81] "Dell Sets Goal Of Becoming Greenest Technology Company" (http:/ / www. dell. com/ content/ topics/ global. aspx/ corp/ pressoffice/ en/

2007/ 2007_06_05_lon_000?c=us& l=en). Dell. . Retrieved 2011-01-13.[82] "Dell targeted for breaking promise on toxic chemicals" (http:/ / www. greenpeace. org/ international/ en/ news/ features/

dell-breaking-promise-290310/ ). Greenpeace International. . Retrieved 2011-01-13.[83] "Materials Use: What’s Inside Our Products – And What’s Not" (http:/ / content. dell. com/ us/ en/ corp/ d/ corp-comm/

earth-greener-products-materials. aspx). Dell. . Retrieved 2010-08-16.[84] InformIT: Dell proprietary (non-standard) ATX design > Dell proprietary (non-standard) ATX design (http:/ / www. informit. com/ articles/

article. aspx?p=339053)[85] Mueller, Scott. Upgrading and Repairing PCs, 13ed, Indianapolis: Que Publications, 2002, ISBN 0-7897-2542-8, and subsequent editions[86] "It's Dell vs. the Dell Way" (http:/ / www. businessweek. com/ technology/ content/ feb2006/ tc20060223_710372. htm). .[87] Dell Spiffs Up Its Service (http:/ / www. businessweek. com/ technology/ content/ jun2006/ tc20060612_046085. htm), Business Week[88] http:/ / www. direct2Dell. com/[89] No Magic Wands For Customer Service (http:/ / www. direct2Dell. com/ one2one/ archive/ 2006/ 07/ 13/ 433. aspx), The Official Dell blog[90] Kirkpatrick, David (September 18, 2006). "Dell in the penalty box" (http:/ / money. cnn. com/ magazines/ fortune/ fortune_archive/ 2006/

09/ 18/ 8386121/ index. htm). CNN. . Retrieved May 1, 2010.[91] Lipton, Joshua (2007-08-17). "Dell's Investigation Comes To a Close" (http:/ / www. forbes. com/ markets/ 2007/ 08/ 17/

Dell-computer-investigation-markets-equity-cx_jl_0817markets19. html). Forbes. . Retrieved 2007-08-19.[92] Darlin, Damon (2006-11-16). "Dell Accounting Inquiry Made Formal by S.E.C." (http:/ / www. nytimes. com/ 2006/ 11/ 16/ technology/

16Dell. html?ex=1321333200& en=d4ea7f8f975e4474& ei=5088& partner=rssnyt& emc=rss). The New York Times. . Retrieved 2007-08-19.[93] Reed, Kevin (2010-07-23). "Dell pays $100m penalty to settle accounting fraud charges" (http:/ / www. accountancyage. com/

accountancyage/ news/ 2266948/ dell-pays-100m-penalty-settle). Accountancy Age. . Retrieved 2010-07-23.[94] Dell loses Taiwan consumer lawsuit: report (http:/ / www. taipeitimes. com/ News/ biz/ archives/ 2010/ 06/ 07/ 2003474881)[95] full-text verdict (http:/ / jirs. judicial. gov. tw/ FJUD/ PrintFJUD03_0. aspx?jrecno=98,訴,1009,20100531,2& v_court=TND+

��������& v_sys=V& jyear=98& jcase=訴& jno=1009& jdate=990531& jcheck=2)

Further reading• Dell Company Information (http:/ / www. hoovers. com/ Dell/ --ID__13193--/ free-co-factsheet. xhtml)• Dell Company Profile & News (http:/ / www. alacrastore. com/ company-snapshot/ Dell_Inc-1004833)• Michael Dell, Catherine Fredman, Direct From Dell, ISBN 0-88730-914-3• "Dell Inks Computer Deal in China" (http:/ / www. time. com/ time/ business/ article/ 0,8599,1664718,00. html)

on Time.com (a division of Time Magazine), 2007-09-24, retrieved 2007-10-14• Serwer, Andy (2005-11-28). "Dell's Midlife Crisis". Fortune: pp. 63–66.• Dell as the seventh-most-admired computer company in the USA (http:/ / money. cnn. com/ magazines/ fortune/

mostadmired/ industries/ industry_114. html), eighth overall (http:/ / money. cnn. com/ magazines/ fortune/

mostadmired/ ), and seventh worldwide (http:/ / money. cnn. com/ magazines/ fortune/ globalmostadmired/ top50/

Dell 16

). Fortune, Most Admired Companies 2006.• Dell Named Top Computer Hardware Provider for Life Sciences (http:/ / today. reuters. com/ stocks/

QuoteCompanyNewsArticle. aspx?view=PR& symbol=Dell. O& storyID=170878+ 23-May-2006+ BW). Reuters• Dell Ottawa references:

• CNWGroup news website (http:/ / www. newswire. ca/ en/ releases/ archive/ December2005/ 08/ c4870. html)• Dell official website (http:/ / www1. ca. Dell. com/ content/ topics/ topic. aspx/ global/ hybrid/ careers/

content/ 4BE7A554-FF0E-4598-AD37-7DBFF92A0D3B?c=ca& l=en& s=corp)• Ottawa Business Journal (http:/ / www. ottawabusinessjournal. com/ 333493270230219. php)

• BBC News, August 21, 2003, Dell makes grab for market share (http:/ / news. bbc. co. uk/ 1/ hi/ business/3169407. stm)

• USA Today, January 20, 2001, Dell business model turns to muscle as rivals struggle (http:/ / www. usatoday.com/ money/ industries/ technology/ 2003-01-19-Dell-cover_x. htm)

• Ubuntu Forums, June 7, 2007, Dell's with Ubuntu called Dellbuntu (http:/ / ubuntuforums. org/ showthread.php?t=465723& highlight=Dellbuntu)

External links• Dell.com (http:/ / www. Dell. com/ )• About Dell (http:/ / content. dell. com/ us/ en/ corp/ about-dell. aspx?c=us& l=en& s=corp)• Dell Reviews (http:/ / reviews. dell. com/ 2341n/ 10001/ all-products-reviews/ category. htm)• Dell (http:/ / wn. com/ dell/ ) at WN• Dell mobile website (http:/ / m. dell. com/ )

Article Sources and Contributors 17

Article Sources and ContributorsDell  Source: http://en.wikipedia.org/w/index.php?oldid=415809038  Contributors: -Majestic-, 12 Noon, 123456789far, 159753, 16@r, 33rogers, 403dan, 4870x2, 4twenty42o, A1b2c345,AVand, AastraPhone, Abdullais4u, Abeg92, Abhishekpradhan, Abtin, Academic Challenger, Accurizer, Achalajohn, Achilles2.0, Achmelvic, Acroterion, AdamJacobMuller, Adambro, Adashiel,Addshore, AdjustShift, Adolphus79, Aenar, Aeons, After Midnight, Agentbla, Agerbert, Ahl527, Ahoerstemeier, Ahunt, Aitias, Akaase, Aksi great, Alan Liefting, Alansohn, Alex.muller,Alex1758, Alex43223, Alexbrewer, Alexcocks, Alexius08, AlexiusHoratius, Alison, Alison9, AlistairMcMillan, Alksub, All4mykid, Allstarecho, Altenmann, AlternativePlus, Altonbr, Aluvus,Alwaysru, Amalthea, Amcl, Amyxue33, Anable, Anas Salloum, Anatidae, Ande B., Andonic, AndreniW, Andres, Andrew Dalby, AndrewJD, Andrewpmk, Andy M. Wang, Andypandy.UK,Angela, Anger22, Animum, Anirudh kuthiala, Anirvan, Anna Frodesiak, Anonymous Cow, Ansett, Antandrus, Anthony Appleyard, Apoc2400, Apoltix, Apparition11, Apple906, Araker,Arakunem, Archanamiya, ArglebargleIV, Arjun01, Armando82, Arnoldatkins, Arogon, Aronzak, Arpingstone, Arthena, Arthur Smart, Asif.sadeq, AssistantX, Astarf, Astral, Astroview120mm,Atlant, Attackcalypsoisland, AtticusX, AuburnPilot, Aude, Auntof6, Avoided, Awatt6, AxG, B3n50n-b0y, B694kp8d, Backwithaction22, Banstaman, Baranxtu, Barek, Barek-public, Barneca,Barnej, Baronnet, BarretBonden, Baseball Bugs, Batangmakulit420, Batrill, Bbaumer, Bboy-b, Bboyskidz, Behun, Ben Ben, BenP94, Bencherlite, Bender235, Benhoyt, Benoit rigaut,Berniewashere, Bettnerb, Bewildebeast, BigDan, Bigjake52, Bigone932, Bigsaucybob, Bigwan120, Biker Biker, Bilby, Bjmarfito, Blablablob, Blanchardb, Blazamos, Bloydd, BlueAg09,BlueJaeger, Bmw34, Bobby Tables, Bobo192, Bohemianteenager, Bonadea, Bongomatic, Bongwarrior, Boothy443, Booyabazooka, Boxclocke, Bradeos Graphon, Bradv, Brandon, BrandonR,Brazil, BrekekekexKoaxKoax, Brento1499, Brianski, BrucePodger, Bryant.cutler, Bubba hotep, Bugbbq, Bull-Doser, Bulletproof.jeff, Bunchofgrapes, Bushytails, Bussech, Bwrs, CART fan,CGorman, CHS0004, CWenger, Caesura, Caltas, Cameron Scott, Can't sleep, clown will eat me, CanadianLinuxUser, Canaima, Cander0000, Canderson7, Canterbury Tail, Capricorn42, Captainpanda, CardinalDan, Carlosguitar, Carlsotr, Carom, CaseyPenk, Catapult, Catgut, Cc68, Ceejayoz, CelesJalee, Century0, Ceyockey, Chairbintable, Chaitanya.lala, Charles Gaudette, Chaslieb,Cheesecake13, Chesspieceface, Chill Pill Bill, Chr1s0307, Chris4426, Chrisblore, Cirilobeto, ClapBoy380, Clarince63, Clarkbob1, Claymoney, CliffC, Cliffb, Clipper471, Clonew09, Clorox,Closedmouth, CobraBK, Codydw13, Colonel E, Cometstyles, Compotatoj, Connectu, Connor 99, Conscious, ConstantOrion, ContinueWithCaution, Cool Blue, Coolhandscot, Corpx, Courcelles,Cowfear, Cpl Syx, Crazycren, Crazytales, Cricketgirl, Crosbiesmith, Crossmr, Cryptonymius, Cureden, Cwelz493, DAJF, DIEXEL, DJ Clayworth, DLoom, DMG413, DRTllbrg, DVD R W,DXRAW, DabMachine, Dabomb87, DakotaDAllen, Dale Arnett, Daleband, Dan D. Ric, Dan128, Danieljackson, Dappu658, DarkAudit, Darkguy, Darkstar15, Dave6, David Waters, Dc1974,Dcarriso, DeadEyeArrow, Deadbadger, Deadcorpse, Deagle AP, Decltype, Defaultname365, Defender of torch, Deineka, Dekisugi, Dekkanar, Dell che, Delldot, Dellslibrary, Den fjättrade ankan,DerHexer, Derek.cashman, Deskana, Dewey Finn, Dfgarcia, Diasimon2003, Digdog0, Diliff, Dimebagdust, Dimosvki, Dingar, Discospinster, Dj thegreat, Dj245, Djsasso, Dk16, DocWatson42,Dolda2000, Dondon18, Dp462090, Dpoopie, Dr.K., DrJacobFirestone, DrStr4ng3Lov, Dragon741, Dreadstar, Dreams Infinite, Drivenapart, DropDeadGorgias, Drw4575, Dstringer, Duckfootx,Duffman, Duhhitsminerva, DukeLeto5070, Dureo, Durin, Dusk shadow187, Dusti, Dysepsion, E0steven, EFMP, ENG422, EagleAg04, Ebutgnikcufuoy, Ecalot, Ecbfilms001, Ecksemmess,Eclipsed, Edward, Edwy, Egil, Ehheh, El C, Elassint, Elembis, Elinruby, Eliz81, Endofskull, Engl102, Enviroboy, Envirogeek, Epbr123, Eric outdoors, Eric-Wester, EricWesBrown,Esanchez7587, Estoy Aquí, Etomic13, Eustress, Evice, Evil Merlin, Extransit, Ezhiki, F, FF2010, Fabricationary, Facius, Fairwin99, Faithlessthewonderboy, Fakename321, Falcon8765,Falcon9x5, Falcorian, Fallenfromthesky, Fan-1967, Fantrl, Fastguy397, Fastily, FatKid266, Faustus37, Favonian, Fayenatic london, Fd88ar, Feathertopmit, Fedayee, Feeboy5, Feedmecereal,FelisCatusLover, Felyza, Fennec, Ferdiaob, Ferkelparade, Fetofs, FidelFair, FinanceMan1, Fish and karate, Fiziker, Fl, Flavor blasted, Flink the blind hemophiliac, Flint McRae, Flippytheganster,Flowanda, Fluri, Fnfd, Foobaz, For Loop, Forty101, Fox, Foxandpotatoes, Fraggle81, Frap, Fratrep, Frazzydee, Fred D. & Phil E., Fredrik, Frymaster, Fsdfs, Fumo7887, Funandtrvl,Funnyfarmofdoom, Fyyer, G27, GDonato, GT, Gadfium, Galoubet, Gardar Rurak, Garion96, Gary King, Gauravpsharma, Gautham Arumilli, Gazwim, GeeJo, Geniac, Geologyguy,GeorgeMoney, Gephart, Gerdylanconor, Gettingtoit, Gh5046, Ghewgill, Gigs, Gilliam, Gimpytwat, Glen, Glitch010101, Goatboy, Gogo Dodo, Golbez, GoldDragon, Goldduck, Gonzonoir,Goohome, Gracenotes, GreenJoe, Greenshed, Greensprout, Grendelkhan, Gribeco, Grohlerg, Grunt, Gsinner33, Guldenat, Gunmetal Angel, Gurch, Gurulegend, Gustavb, Gutza, Gwernol, H2O,Hadal, Haikupoet, HalfShadow, Halsteadk, Haracas, Harikrissh, Hawaiian717, HayMeadows, Hdt83, Hello bunnies, Hellojon, HenryLi, Hephaestos, Herenthere, Heron, Hfastedge,HistoryStudent113, Hmains, Hooperhooper, Hoovernj, Hornandsoccer, Howcheng, Hppl, Htanna, Hut 8.5, Hvishnu999, Hydrargyrum, I42, II MusLiM HyBRiD II, IRP, IRelayer, IW.HG,Iamgrizzly, Ian Fortuno, Ian.thomson, IceDog8311, Icechen1, Iluvrr, Imandir, Imperator, Indon, Instantnood, Instinct, Inter, Invertedcomma, Ireas, Iridescent, Isaac Dupree, Ivanenok, Ivantegreat,Ixfd64, J.delanoy, JAYgRON420, JCDenton2052, JCam, JForget, JFreeman, JNW, JWRS, JYi, JaGa, Jack in pikachu, Jacoplane, Jake Wartenberg, Jake43, Jamcib, James Foster, James Michael1, JamesBWatson, Jamielee94, Jared, Jauerback, Jay314, Jdforrester, JePe, Jeandré du Toit, Jeff G., Jeffrey O. Gustafson, JeffreyN, Jerryseinfeld, Jerrysmp, Jevinsweval, Jfrancis, Jhannah100,Jhhudso, JiMidnite, Jirono, Jjjddd444222, Jkeene, Jm930, Jock Boy, Joe mama 101, John, John KB, Johnleemk, JohnnyBGood, Jokerdude42, Jolsonmhd, JonHarder, Jopo, Josieuntalan,Journalist, Jowan2005, Jowitablak, Joyous!, Jpgordon, Jpmo22, Jpp42, Jtarrab, Jtmanis, JuJube, Juliancolton, Jumping Jim 2, Jusdafax, Just zis Guy, you know?, Justin W Smith, JustinJS,Jvandyke, Jvcdude, JzG, Jzylstra, K. Annoyomous, KB3JUV, KSweeley, Karenjc, Karimemam, Katanada, KathrynLybarger, Kavy, Kbdank71, Keegan, Keezy2, Keitei, Kenkronos, Keywo,Khartma1, Kierenj, Kilo-Lima, Kimyou, Kingpin13, Kkm010, Kman543210, Knguyeniii, Knockout Nerd, Koavf, Koman90, Konstable, Kopf1988, Kozuch, Kraftlos, Kratos2008, KristenEriksen, Ktdreyer, Ktzqbp, Kukini, Kurieeto, Kuru, Kwandae, Kwsn, Kyknos, L Kensington, LAX, LOL, Lalaland750, Landon1980, Laptop critic, Lawrence Cohen, Lectonar, LedAstray,LeeVal, Leenadevi, Legend468, Lelkesa, Lenin1991, Lequis, Leuqarte, Levineps, Lhasapso, Liangxueqin, Lightmouse, Lightspeedchick, LilHelpa, Limulus, Link900, LittleOldMe, LizardJr8,Llort, Lmmurphy, Logan, Logan brennan, Lolgasim, Lord Hawk, Lord Jarrod, Lostintherush, Lotje, Lourc182, Lucid, Lucidwave, Lucohami, Luisv33, Luna Santin, Luxinalibaba, M3lm4tt,M3rc3r0, MER-C, MKoltnow, Mac, Mack2, Macman677, Macs RULE!, Madetomeasure, Magnamite9, Mailer diablo, Maisnam, Makeemlighter, Malepheasant, Malinaccier, Malo, Manesh,Mannie071, MarSch, MarcD2010, Mardus, Mark Kim, Mark83, Marmusek, Martin g2, Martin451, Masterfirey, Materialscientist, Mathewd48, Mathsmoron, Matlockmark, Matt Gerber, Mattakuk, Maxbrg, Maxim, Mbertsch, McGeddon, McGoofie, Mcmlxxviii, Mdc112, MediaMangler, Medzo123cool, Megalodon99, Mentaka, Mentifisto, Mephistophelian, Merope, Mharris99,Michael Greiner, Michaelburns, Michaeltobbylee, Michkalas, Mickleover, Mihirsaxena, Mikaey, Mike Payne, Mike Rosoft, Mike411, Mikezz22, Mikie831, Minesweeper, Minimac, Mintleaf,Mirmo!, Mirv, Missing Ace, Misza13, Mitchell-16, Mixmatch, Miz Hydee, Mjhy0926, Mlaffs, Mlouns, Mmallo, Mmfphotodude, Mmusiolik, Mnw2000, Moizjehangir, Molly Clark, Momo san,Mongoos1111, Monkeeshq, Monkeygutsandlulz, Monus781, Mop414, Morstar, Mortalumfo, MortimerCat, Mountainmenace, Mr Mo, Mr Stephen, Mr. Lefty, MrMediaGuy, MrSomeone,Mrcomputerman7, Mrsmonepenny, Mugunth Kumar, Mushroom, Musicbuff3643, Myanw, Mydith, Mysdaao, N328KF, NHRHS2010, Nard the Bard, Narutohendrix, NawlinWiki, Naysie,NcSchu, Ncmvocalist, NeilN, Nepenthes, NerdyScienceDude, Netid2003, Netsnipe, Neurolysis, Neutrality, Neverquick, NewEnglandYankee, NickD310, NickelShoe, Ninjakeg, Ninjatoilet,Nintenboy01, Nis pero, Nishkid64, Nitin madaan, Nixdorf, Nk, No Guru, No Parking, NobleHelium, Noommos, Nooonce, Norm, Novacatz, Now wiki, Nrc-recycle, Nsaa, Nturichard,Nukemohammed, Nv8200p, Nwwaew, Nyjon888, OccamzRazor, Oda Mari, Odie5533, Ohnoitsjamie, OlEnglish, Omgmonkeyboy69, Omicronpersei8, OnePt618, Oni Ookami Alfador, Oo64eva,Orangemike, OrbitOne, Orng atom, Orpheus82, Oscarthecat, Oshea.eoghan, Oxymoron83, Ozgod, P.o.h, PDH, PGPirate, PGWG, PIrish, PTSE, Pablomartinez, Pak21, Pallavi Matthew, PatBerry, Paul Cyr, Paul Erik, Paul Stansifer, Pax85, Pboyd04, Pcpcpc, Pdcook, Peaceful horizon, Pearle, Pedant17, Pekayer11, Persian Poet Gal, Pete.three, Peter, PeterSymonds, Peterpanluver,Phantomsteve, Pharaoh of the Wizards, Phauly, Phil Boswell, Phil5329, Philip Trueman, Philippe, Phillipedison1891, Phillips8161, Phlegat, Pie3.1415926565, Pilatus, Pilotguy, Pinethicket,Piper108, Pkirlin, Planetneutral, Plasticup, Ploca12, Pmsyyz, Po1216, Poe Joe, Polarlys, Pollinator, Poopyshnoops, Portlandhigh, Possum, Postoak, Powerbattery, Prankster28, Prashanthns,Primate, Prodego, Prolog, Prwong80, Psantora, Pucko67, PuffyPuffyPuffy, PureRED, QTCaptain, Qiq, Quendus, Quickliger, Quiffhanger, Quigglyj, Qwertyy9784624548568725, Qxz, Rsirahata, R'n'B, RG2, RJASE1, Rabmaster, Rackbar, Radagast83, Radak, RadicalBender, Rajrajmarley, RandomP, RandomXYZb, Randomblahblah, RashBold, Ratedr98, Rathalos09,Raulcereno1407, Raven4x4x, Razorflame, Rdsmith4, Reach Out to the Truth, Reaper X, Reconsider the static, Red Director, Redclock22, Reeces904, Reflex Reaction, Reisio, Renesis,Renewedpurpose, Retired user 0001, Retro00064, Revised, RexNL, Reywas92, Riana, Rich Farmbrough, RicherThanU, RichiH, Rick Block, Rickerus, Rivertown, Rjstott, Rjwilmsi, Roastytoast,Rob1974, Robguru, Roboriath, Rodparkes, Rodrigo123456, Rogerd, Ronhjones, Rory096, Rrburke, Rsecker, Rugby471, Runeman5, Runewiki777, Ruralflorida, RxS, Ryanb006, Ryanv316,S.Tychon, S.ferguson, S51438, SBKT, SD6-Agent, SF007, ST47, STufaro, Sachinsaxenalko, Sagax3410, Sahasrahla, Saini147, Salami swami, Salmans801, Sam Hocevar, SamJohnston,Samanello, Saminshams, Samsara, Samwisep86, Sanjmegla, Sasha Slutsker, Satori Son, Saturnfan32x, Saxsux, SayWhat21, Sbishop, Sceptre, SchfiftyThree, Scientizzle, Scifiintel, Scjessey,Scohoust, Scott 110, Seaphoto, Searchme, Selmo, Semperf, September 11 terrorist, Seriald, Serrie, Sesu Prime, SexyBern, Shadow 91110, ShadowHntr, Shakejuntshakejunt, ShakingSpirit,ShaleZero, Shalom Yechiel, Shanedidona, Shawnhath, ShelfSkewed, Sherool, Shimeru, Shimonnyman, Shindo9Hikaru, Shirulashem, Shoebox1243, Shona jaan, Shootah69, Shyranis, Sibiantony, Sidd123456789, Sidonuke, Sigma 7, Silent52, Silverchevy, Simplyj, Sintaku, Sionus, Sir homie mister, SirGrant, Siufaiho, Sjsilverman, SkyWalker, Sleepy Sentry, SleppingAwake,Slippered sleep, Sljaxon, Slo-mo, Smalljim, Smart Fox, Smerechanski, Snigbrook, Soir, Solarisworld, Some jerk on the Internet, Sopranosmob781, South Bay, SouthernNights, SpaceFlight89,Sparrowman980, Speer320, Spellcast, SpideyFan09, Spin366, SqueakBox, Sreenathpillai, Sri 1988, Srice13, Ssprince, Stagefrog2, Stanleytheriot, Startstop123, StaticGull, Stealthound,StephanKetz, Stephenb, Stephenmcguire900, Stereo, Steve Dufour, SteveD123, Stizz, Stroppolo, Stygiansonic, Subheight640, Sue Gardner, SunCreator, Sunil guturi, SuperHamster, Superchad,Supergrunt12, Swetasharmaa, Syvanen, THollan, TJRC, TMN, TParis, Tabletop, TaerkastUA, Taf24, Takiman, TakuyaMurata, Tangerineduel, Tango, Tanquai, Tapir Terrific, Tarkovsky,Tbhotch, Team4Technologies, Tech Nerd, Technology and You, Tedpennings, TekTranslation, Tempodivalse, Terence, TerraFrost, Terryn3, Texbob, The Thing That Should Not Be, The wub,TheDJ, TheKoG, TheNewPhobia, TheParanoidOne, ThePointblank, TheTrueAPlus, Theayyas, Thefuturesame, Thegeneralraj, Themindset, Theonlyedge, Thepangelinanpost, Theropane3u483,Thesmartwaytogo, Think outside the box, Thirtysixway, Thogan, Threerule, Thumperward, Thunderbritches, Thunderhippo, Tide rolls, Tiggerjay, Tim1357, TimMorris, Timmeh, Tinton5,Tjisaspoof, Tkaizan, Tkgd2007, Tkynerd, Tlfung, Tobias Conradi, Tom, Tom harrison, TophGoph, Treeikus, Tregoweth, Trevor MacInnis, Tri400, Triplepickle815, Turgan, Tverbeek, Twinkler4,TwistedText, Tyler354, UNHchabo, Ubardak, UkPaolo, Ulric1313, Uncle Dick, UnitedStatesian, Unni800, User29990, Usrnme h8er, UtherSRG, V-train, V. berus, Vald, Vaoverland,Vballhitter09, Vchimpanzee, Veemonkamiya, VegaDark, Vegaswikian, Velella, Venixer, Versageek, Vicenarian, Vikas berwal, Vinu.felix, Vishnava, Vjasper, Vladsinger, VodkaJazz, Vology,Vonkers, Voyagerfan5761, Vrenator, Wackymacs, Walkerwithac, Waltoco, Warhero100, WasAPasserBy, Wawadanielle, Waycool27, Wayne Slam, WaynePacelle, Wellcraft11, Welsh,WereSpielChequers, Weyes, Whatthew, WhisperToMe, Whouk, WideArc, WikHead, WikiDan61, WikiSAF, Wikighost275, Wikiman725, Wikip rhyre, Wikipedascape, Wikipediarules2221,Wikipediatrix, Wilfredmapati, Willyboxc, Wilt, Wimt, Winbuyer, Wisdom89, Wizardman, Wize guy123, Wizmo, Wompa99, Wonderbiscuit, Workman161, Woww, Wraithfivefa, Wsdw34534,Wtfnoob, Wtmitchell, X1987x, X201, X2050, XLerate, Xabian40409, Xaios, Xaosflux, Xdamr, Xdlkil, Xfirefire, Xmnemonic, Xtreme.g, Xvxonline17, Yackman, Yaksha, Yamla, Youssefsan,Yumyum10, Yworo, ZDubciclysmo, Zachthebassman, Zalgo, Zarcadia, Zian, Zilog Jones, ZimZalaBim, Zimbawe97, Ziwei27, Zllys, Zmiller923, Zodon, ZooCrewMan, ZooFari, Zr2d2, Zrulli,anonymous edits 2452 ,רובש

Image Sources, Licenses and Contributors 18

Image Sources, Licenses and ContributorsFile:Dell.svg  Source: http://en.wikipedia.org/w/index.php?title=File:Dell.svg  License: unknown  Contributors: Koman90, Mechamind90, SuperHamster, 1 anonymous editsFile:Decrease2.svg  Source: http://en.wikipedia.org/w/index.php?title=File:Decrease2.svg  License: Public Domain  Contributors: User:SarangFile:Increase2.svg  Source: http://en.wikipedia.org/w/index.php?title=File:Increase2.svg  License: unknown  Contributors: SarangFile:PCs Limited.PNG  Source: http://en.wikipedia.org/w/index.php?title=File:PCs_Limited.PNG  License: unknown  Contributors: USA TodayFile:Perotsystems.png  Source: http://en.wikipedia.org/w/index.php?title=File:Perotsystems.png  License: unknown  Contributors: User:134.10.124.87, User:Aznismyname2367, User:Cydebot,User:Esrever, User:PhilKnightFile:Dell RR1.jpg  Source: http://en.wikipedia.org/w/index.php?title=File:Dell_RR1.jpg  License: Creative Commons Attribution-Sharealike 3.0  Contributors: User:EustressFile:Dell diamond2.jpg  Source: http://en.wikipedia.org/w/index.php?title=File:Dell_diamond2.jpg  License: GNU Free Documentation License  Contributors: Larry D. Moore (Nv8200p onen.wikipedia)File:Dell wiki.JPG  Source: http://en.wikipedia.org/w/index.php?title=File:Dell_wiki.JPG  License: Creative Commons Attribution-Sharealike 3.0  Contributors: User:Ninjakeg

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