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Dell Active System, Enabling service-centric IT, the path to the Cloud

Pavlos Kitsanelis

Enterprise Solutions Lead – Greece, Cyprus, Malta

2 Enterprise Solutions Target: Traditional IT- Server, Storage, Network, OS, Virtualization

Target: Developers – database, middleware & infrastructure software

Target: End users – Collaborative, Engineering & Manufacturing Apps

Infrastructure as a Service

Platform as a Service

Software as a Service

De

liv

ery

D

ep

loy

me

nt

Operated and hosted by an enterprise IT department or external provider

• Exclusive use by the organization

• Host applications and IT services within a single-occupant datacenter

Private Link disparate clouds together

• Connect multiple clouds

• Move workloads between clouds

• Connect data across Clouds

Hybrid Open to multiple orgs and individual users on a shared basis

• Minimizes initial capital investment

• Blends agility & efficiency with massive scalability

• Computing resources are owned and operated by a third-party provider

Public

IaaS

PaaS

SaaS

Cloud models & approaches

3 Enterprise Solutions

On premises

Converged solutions

Open source solutions

Cloud

infrastructure

Cloud clients

Advanced virtualization

• Governance & access controls

• Performance monitoring

• Application integration

• Provisioning & management

• Cloud Broker

Off premises

Community cloud (vertical compliance)

Public Cloud ecosystem

Software as a service

Managed private cloud

Dell Cloud Consulting & Application Services

Enabling private cloud

Delivering multi-cloud management

Supplying cloud builders

Cloud Management & Broker Engine

Dell Cloud Strategy


Growing demands create new challenges…

IT Operations • Transitioning to a service provider

• Starting to embrace IaaS

Challenged with…

• Moving fast enough for BUs

• Needing to focus on legacy systems

• Meeting controls and governance

Application Developers • Driving SaaS adoption

• Driving IaaS adoption

Adoption brings…

• Shadow IT

• Fragmented cloud strategies

• Management challenges

Demand for apps & IT services


Challenges of traditional IT

of downtime is caused by human error

Rolling out new IT services takes longer than expected

Manual and often disconnected processes

impact service quality

75%

Source: The causes & costs of data center system downtime – Advisory Board Q&A June 2011

of business users consider IT to be distributed, agile, & flexible

29%

Source: InformationWeek survey of IT perception October 2012

Just Up to

28% Invest

Replace/Expand existing

24%

Inefficient IT leads to difficulty supporting the

business

Source: Forrester Research, Inc., Forrsights Budgets & Priorities Tracker Survey April, 2013

48% Maintain


A practical vision of Future-Ready IT

The Optimized Enterprise, future-ready IT

Best-of-breed systems System of systems

Server-centric Software-defined

Systems

CapEx $ $ $ $

OpEx $ $ $ $ $

Defined by software, accelerated by the right hardware

Servers

Storage

Networking

Storage

Servers

Software-Defined Infrastructure

Networking

Enabling the Optimized Enterprise

Integrated Software and systems built on open standards to quickly adapt to changing needs

Modular Architectures designed to cost-effectively scale up, down, or out as workloads and budgets dictate

Automated Software-defined systems to simplify and automate IT operations and service delivery


Dell Integrated Solutions From office scale to enterprise scale

Active System Manager

• Validated workload solutions that enable reliable, superior application performance

• VDI, UC&C, HPC, Enterprise Apps

Application Centric Solutions

• Solves basic IT needs for branch, departments and workgroup

• No expert staff required

Departmental/Branch

PowerEdge

VRTX

• Scalable & modular integrated systems to deliver faster time to value

• Flexibility and choice with a wide range of server, storage, IO options

Integrated Systems

• Comprehensive infrastructure and workload automation for the enterprise data center

• Streamlines infrastructure provisioning, speeds up workload deployment, and simplifies IT service delivery

Unified Management


Infrastructure-centric Service-centric

Rethink IT with software designed for the ultimate in automated

operations and service delivery

• Integrate with the IT of today and tomorrow with an open and extensible architecture

• Scale operations with simplified end-to-end infrastructure and workload automation

• Reduce costs, improve service delivery with automated provisioning and templates

Active System Manager Enabling service-centric IT


Active System Manager Overview Accelerate and simplify IT service delivery

Design Deploy Maintain

Enterprise Apps

VDI

IaaS

PaaS

Reference Architectures

ASM Automation

Scale

Optimize

Update

Remediate

Repurpose

Retire

Accelerate delivery of critical IT services

Simplify deployment and lifecycle maintenance


Get up & running quickly

Discover

• Quickly discover: auto-inventory available resources

• Pool resources: allocate on demand

Accelerate IT service deployment • Maximize IT efficiency • Strengthen IT service quality

Capture best practices

• Design templates & orchestration rules: use out-of-box templates or create your own; define workload lifecycle

Define

Rapidly deliver high quality workloads

• Deploy workloads: scheduled or on-demand provisioning of workloads through defined templates

Deploy

Evolve workloads as needs change

• Scale workloads: add or remove resources from workloads

• Manage lifecycle: update or release resources as needed

Maintain

Active System Manager Unify environments, leverage existing investments, comprehensive integration


Open and extensible architecture enables simplified integration of existing and future heterogeneous IT investments

Service templates based on best practices ensure reliable and repeatable, automated workload deployments

Intuitive wizard-driven UI guides users through infrastructure and configuration and management functions making it easy to set up, deploy & maintain IT resources

Active System Manager 7.5 Benefits

IT investment protection

Improved Accuracy

Resource pooling increases utilization by grouping IT resources into logical pools based on your specific requirements

VM

End to end automation reduces the number of manual touch-points resulting in fewer errors and improved IT service quality

Predictable Deployment

Simplified Management

Efficient Utilization

Easy Adoption

Unified console provides a consolidated view of infrastructure and workloads that simplifies the discovery, deployment and maintenance of IT resources


Challenge:

• Deployment of applications takes too long

• Manual deployment processes are error prone and complex

• Scaling and optimizing the performance of a workload is complex

How ASM can help • Accelerate application rollout using workload reference architectures

and pre defined templates

• Unified management platform to standardize and reuse best practices for application deployment using templates

• Deploy and scale workloads faster and with better consistency using service templates

Target Scenarios:

• New workload projects or expansion

• Rapid and/or repeated deployment of IT services

Automating Workload Deployments For faster results

Reduction of staff management time

-30% Less time on staging and rollout

-50%

Less admin staff cost

-20%


Enabling Rapid Deployment of Virtual Desktop Infrastructure

Challenges:

• Complexity involved in deploying VDI application

• Manageability of virtual infrastructure lifecycle for VDI

• Rapidly enabling Client Mobility & BYOD

How ASM can help: • Template-driven automation captures best practices &

accelerates deployments

• Open architecture to work with existing and heterogeneous (non-Dell) infrastructure.

• End-to-End unified management of virtual infrastructure, server, storage, networking.

Target Scenarios:

• VDI Phased Deployment

• Enable BYOD, improve user experience and manage any device

Time to administer

~10 min

Reduction in admin tools

7 to 1

Time to productivity

<1 day

End to end Dell Portfolio

Data Center Hardware

Zero, Thin and Cloud Clients

Desktop Virtualization Software

Unified Management

Dell Active System Manager


Convergence without compromise

99% fewer

Steps to deploy complex virtual infrastructure

Most recommended

system performance per watt

45% better

2X more

compute nodes per rack converged infrastructure

for deployment instead of 8

1 console

6X faster

implementation of new virtual infrastructure


Let us help you on your journey to service-centric IT

Active System Manager Unified Management for the automated, IT service-centric datacenter

Agile Accelerate IT Service deployment

High Quality Strengthen IT service quality

Efficient Maximize IT efficiency

$


Growing demands create new challenges…

IT Operations • Transitioning to a service provider

• Starting to embrace IaaS

Challenged with…

• Moving fast enough for BUs

• Needing to focus on legacy systems

• Meeting controls and governance

Application Developers • Driving SaaS adoption

• Driving IaaS adoption

Adoption brings…

• Shadow IT

• Fragmented cloud strategies

• Management challenges

Demand for apps & IT services


A typical scenario = multiple clouds

Team A Marketing

Supports website dev

Team B Research

Supports new innovation

Team C Engineering

Dev-focused environment

Team D Retail Group

Virtual data center for processing online services

Order

management Security Team?

IT Operations?

Office of the CIO?

On-Premise Private Clouds Off-Premise Public Clouds

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=rIDocHJHqK2fGM&tbnid=2QJESjyr0h5y_M:&ved=0CAUQjRw&url=http://mspmentor.net/software-service-and-hardware-service/terremark-grows-cloud-revenue&ei=GtPAUYG4DZH69gSM-IHAAQ&bvm=bv.47883778,d.eWU&psig=AFQjCNFo1hSgu0y8al4nWG5ZqNgc9rn5WA&ust=1371677828766070


Unifying multi-cloud management

Dell Multi-Cloud Manager SaaS or On-Premises

Team A Marketing

Team B Research

Team C Engineering

Team D Retail Group

• Directory drives access & authentication

• Full-self-service with approved governance framework

• Complete, persistent audit trail

• Budget controls

• Security policy compliance

Single point of control for implementation of governance policies & controls

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=rIDocHJHqK2fGM&tbnid=2QJESjyr0h5y_M:&ved=0CAUQjRw&url=http://mspmentor.net/software-service-and-hardware-service/terremark-grows-cloud-revenue&ei=GtPAUYG4DZH69gSM-IHAAQ&bvm=bv.47883778,d.eWU&psig=AFQjCNFo1hSgu0y8al4nWG5ZqNgc9rn5WA&ust=1371677828766070


Dell Cloud Manager SaaS or On-Premises

Agility Governance Choice

Control all your clouds with one solution

• Meet security & compliance requirements across clouds

• Track usage & control spending

Leverage leading clouds & management tools

• Limit lock-in with support for over 20 private & public clouds

• Extend existing operations across clouds with REST-based APIs

Gain agility for cloud infrastructure & applications

• Quickly deploy & scale applications

• Meet service levels & demand while controlling costs


Dell Cloud Manager

Dell Cloud Manager API UI

Dasein Cloud Abstraction Layer

On-premises private clouds Off-premises public clouds

User

SaaS or On-premises

Directory services

Service tools

Operations tools

Other

Deploy & manage enterprise applications

across private, public, & hybrid clouds

with agility, governance, and choice


Automate cloud to closely manage demand • Scale up/down to meet service levels with right levels of infrastructure

DCM Financial Benefits

Increases IT efficiency • Accelerates provisioning / application deployments (480% improvement)

Prevent cloud sprawl and shadow IT • Reduce cloud costs by 10%-40% on a monthly basis

Control spending • Alerts, controls and chargebacks across clouds

Leverage multiple cloud providers • Utilize best pricing and cloud service fit


Case Study: Multinational Software Company

Drivers: • Shadow IT deployments

• Inefficient provisioning process

Blockers to cloud adoption: • Insufficient security controls

• Lack of budget oversight

Before:

Manual provisioning

Dell Cloud Manager enabled cloud adoption by providing:

• Budget controls

• Security controls

• 480x faster provisioning time

• 50x increase in volume

After:

Dell Cloud Manager

Minutes

VM Dell™

Cloud Manager

• launch 400-600 VMs per day • build / test / destroy

Developer

Days

Developer Request

Team of

admins

VM

• launch < 10 VMs per day • static VMs


Dell Systems Management Portfolio

Application & Service Management

Performance & Availability Management: Foglight

Data Protection: vRanger & AppAssure

Security: SonicWALL; SecureWorks; Dell Identity & Access Management

Domain specific infrastructure management

OpenManage Integration - MSFT System Center

OpenManage Integration for VMware vCenter

Active System Manager Workload provisioning & lifecycle management of virtual &

physical (compute, network, storage) infrastructure

Infrastructure & workload automation

Infrastructure Health Monitoring

OpenManage Essentials Infrastructure Monitoring Across Server, Storage & Network

Chassis Management Controller (CMC)

iDRAC w/ Lifecycle Controller

OpenManage Essentials

Multi-Cloud Management

Dell Cloud Manager (DCM)

Active Fabric Manager (AFM) OpenManage Network Manager (OMNM)

EqualLogic Group Manager & EqualLogic SAN HQ

Compellent

Enterprise Manager vCenter & MSFT integrations for

Compellent & EQL

Repository Manager

Thank you

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