delivery plan test crew v1.0 lfs 100408

8/12/2019 Delivery Plan Test Crew v1.0 LFS 100408

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RailCorp Version 1.0 Page 2 of 13

Date Issued 23/3/10 Controlled CopyE:\PPTV Crew\archive\Delivery Plan Test Crew v1.0 LFS 100408.doc

Document Information

Version: 1.0

Version Release Date: 23/3/10

Author: PPP Training -- Leanne Shephard

Print Date: 23/3/10

Status: First Release

Storage: G:\PPP DELIVERY PHASE\TRANSITION IN\30.20 - Training Delivery\20.SDCrewing\1.Test Crew\Delivery\Delivery Plan Test Crew v1.0 LFS 100406.doc

Trim Reference Number: F2007/17010

Proposed by: The person who is recommending the document for approval. Endorsed by: Where the endorsement is for a specific component and not the whole document, that

component must be stated.

Approved by: The person who has the delegated authority to approve the document. Generally this will be theSponsor.

Name and Position Date Signature

Proposed by:

Joan Ritchie,

Manager PPP Training

Endorsed by:

Rick Faulkner, PPP Train Crewing & TrainingProject Manager

Endorsed by:

Chad Smithies, PPP Transition ProjectManager

Approved by:

Ron Devitt, General Manager Learning &Development

Document Control Log

Version Date Author(s) Summary of Changes

0.1 8/1/10 Leanne Shephard Development of draft version

0.2 14/1/10 Leanne Shephard Feedback from Rick Faulkner

0.3 0.4 2/3/10 Declan Power Redraft following feedback various stakeholders

0.5 1.0 17/3/10 Leanne Shephard Finalisation, feedback from Endorsers


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Attachments

Document Name

A Draft Test Crew Delivery and Assessment Strategy (DEDIR)

Associated Document(s)

Drivers and Guards Training Gap Analysis Report (DEDIR)

Test Drivers and Test Guards Training Gap Analysis data (DEDIR)

Test Crew curriculum

Curriculum Matrix Facility/Throughput Analysis

DEDIR Preparation Procedure, TWPs, Minimum Standards

Millennium, OSCar and Hunter Rail Car Operator Manuals

Document Reviewers

Name Title/Responsibility/Area

Chad Smithies PPP Project Manager, Transition

Rick Faulkner PPP Train Crewing & Training Project Manager

Joan Ritchie PPP Training Manager

Declan Power PPP Curriculum Developer

Glenn Jones Sydac

Pierre Grimard DEDIR

Kerri McClelland PPP People & Change Team (information only)


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1. Purpose of Training Delivery Plan

The purpose of this plan is to outline the planning for the training deliveryfor the Test Crew courses for both the Waratah 4-car Pre-Production TestVehicle (PPTV) and the first 8-car set (Set 1). The information contained

within this plan is subject to change and will be updated andcommunicated as required.

It is acknowledged that some systems and capabilities of the PPTV/trainwill not be functional during the tuning of the PPTV/train. Therefore thetraining structure outlined in this plan provides a flexible approach withalternative methods for training delivery to meet those circumstances.

The audience of this Plan includes business stakeholders who have aninterest in the implications of the training such as human resourceallocation, provision of support services to assist with training deliveryand those who might otherwise have direct or indirect interest in itsprogress.

Note: The curriculum for this course is subject to approval post pilot.Therefore the information contained in this plan is subject to change.

2. Audience

The following audience groups will be required to attend this training:

Revision 0 PPTV Cardiff

Newcastle and Auburn Test Drivers (7) and Test Guards (7)

Operations Standards Manager (OSM) and/or RCT Principal

Driver Trainer and Principal Guard/Trainer (up to 3)Revision 1 PPTV AMF

Test Drivers (up to 20) from Newcastle and Auburn

Test Guards (up to 20) from Newcastle and Auburn

Operations Standards Manager (OSM) and/or RCT PrincipalDriver Trainer and Principal Guard/Trainer (up to 3)

Revision 2 Set 1 Cardi ff and AMF

For Cardiff:

Newcastle and Auburn Test Drivers (7) and Test Guards (7) Operations Standards Manager (OSM) and/or RCT Principal

Driver Trainer and Principal Guard/Trainer (up to 3)

For AMF:

Test Drivers (up to 20) from Newcastle and Auburn

Test Guards (up to 20) from Newcastle and Auburn

Operations Standards Manager (OSM) and/or RCT PrincipalDriver Trainer and Principal Guard/Trainer (up to 3)

Reserves may also be available and require training.


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3. Role Program/Course Overview

In addition to the training that test crew will receive in this program, theTest Crew will receive additional non-Waratah training to support them intheir role. This will include:

Certificate IV in Workplace Training and Assessment (some

modules only) for those not yet accredited with up to datecompetencies as Workplace Trainers/Assessors

Simulator Operator training

They will also receive the full Waratah training program asprovided to other drivers and guards. The timing of that trainingwill be dependent on the arrival of functional simulators. Thistraining will be outlined in the Training Delivery Plan for WaratahRevenue Crew.

The below information provides an overview of the Test Crew course:

3.1 Course overview/structure/sequence:

The course will be delivered in a series of revisions to cater for the initialrollout and testing of the Pre-Production Test Vehicle (PPTV) and the 8-car Waratah (Set 1) as follows:

1. Revision 0 will act as the official pilot of the course and be conductedon the PPTV at Cardiff so that Test Crew with an OSM/Principal/s canlearn the features of the PPTV in a protected environment (Cardiff)and operate the PPTV between Hamilton and Newcastle (Possessionsite). It is acknowledged that some systems and capabilities will notbe available on the PPTV, e.g. the eTIS may have little or nofunctions available and drivers will work off analogue gauges.

Overhead power is not available at the Cardiff facility except in thetest shed. Access to the train for both inspection and operation maybe limited and unpredictable. Therefore the primary course approachfor Day 1 of the course (familiarisation) will be developed based onavailability of the train and systems (Option A). It is RelianceRail/DEDIR and RailCorps expectation that this approach is the onethat all parties work together to deliver. A fallback approach (OptionB) will also be developed to provide continuity of training when,despite best efforts by all parties, the train or its training-criticalsystems are not available. Revision 0 will be delivered to theNewcastle Test Crew (5 drivers, 5 guards) and four AMF Test Crew

(2 drivers, 2 guards).2. Revision 1 will be conducted on the PPTV at AMF based on the

feedback received and experience gained in operating the PPTV fromthe Revision 0 course. It will be conducted in the same way asRevision 0 and will be delivered for the remaining AMF Test Crew.

3. Revision 2 will be conducted on the first 8-car set in Sydney at theAMF to all Test Crew. RailCorp expects that, within any particularlimits imposed by the test program on a given day, all traincapabilities will be available during this training and test phase andthat training will be developed on that basis. Guidance will beprovided in the materials on how to manage training delivery on

functions that may become temporarily unavailable.


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As Test Crew will be the first to learn how to operate the PPTV andWaratah Set 1, their training and competence will be conducted inconjunction with the testing and initial operation of those trains byDEDIR and a RailCorp Principal Driver Trainer, RCT Principal DriverTrainer, Principal Guard/Trainer and/or Operations StandardsManager (OSM) as follows:

DEDIR component:

1. Daily briefings to ensure that operating conditions and limitationsare understood by the test crew

2. Site induction (Cardiff or AMF)

3. Familiarisation of PPTV/Waratah Set 1 (on the train)

4. Train systems/components on the train (or in a classroomenvironment if the train is unavailable).

5. PPTV/Waratah Set 1 operation/drive/guard (on train).

RailCorp component:

1. Rail safety briefing on site

2. Specific Rail corridor conditions

3. Ensure performance of Test Crew in PPTV/Waratah Set 1operation/drive/guard

3.2 Course Duration

The course duration for Revision 0 and 1 is two days.

The course duration for Revision 2 is to be confirmed subject to therequirements of train operation and assessment of competence.

3.3 Delivery Method: Classroom, on-site and train

Two options are to be developed for delivery for the first day of thetraining course, with Option A to be the preferred method of delivery.Option B is only to be employed when the train is unavailable to the testcrew for training or operating purposes. It is expected that all reasonablesteps will be taken by DEDIR to have access to a train for trainingpurposes. This could include making portions of a train available whileother parts are being worked on, subject to appropriate safetyconsiderations.

Option A

In Option A, all train component and capability description,demonstration, practical and hands-on assessment sessions will takeplace on the train. A classroom session will be used for site safety andawareness, written assessment (as required) and other sessions whichare not specific to the train. Some train systems and capabilities may notbe available temporarily and the program delivery will be adjusted toaccount for this. When systems or capabilities become available again,the training process will be readjusted accordingly and the learning willrevert to Option A.

Option B


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When the train is completely unavailable or particular components are notavailable for training (and other systems or capabilities cannot besubstituted for training) then classroom sessions using pictures, diagramsand other appropriate processes will be delivered. When the train or itssystems become available again, training will resume on the train.

The above options do not apply to the second day of the course whichrequires access and operability of the train as part of on-track testing.

3.4 Learning outcomes:

At the completion of this Course, the participants will be able to:

Drivers

Apply power to move the train

Apply brakes to stop the train

Identify the location and function of components and equipment on

the PPTV which vary from Millennium Carry out train preparation procedures on PPTV

Respond to fault and alarm indications

Locate Emergency coupler and related cocks

Understand the roles and responsibilities of Train Captain and crewwhile working on and around the PPTV.

Guards

Perform Guard functions on a moving train

Identify the location and function of components and equipment on

the PPTV which vary from Millennium Carry out train preparation procedures on PPTV

Respond to fault and alarm indications

Understand the roles and responsibilities of Train Captain and crewwhile working on and around the PPTV

3.5 Training location/resource/facility requirements

Training will be conducted at the following locations and require theseresources:

o DEDIR Cardiff site

o PPTV on track in possession between Newcastle andHamilton

o DEDIR AMF site, Auburn

o Set 1 on RailCorp network out of AMF

o Classrooms with data projector, train and train key set atboth facilities.

Refer to the Delivery and Assessment Strategy for more detailedinformation including a Course Outline.


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4. Assessment/Competence Assurance

Practical assessment of driver and guard competence in knowledge and

operation of the train systems, components and operation of thePPTV/train will be conducted progressively on-the-job (testing &commissioning phase) using a Competence Log Book that ensures alllearning outcomes are demonstrated competently. This logbook will becompleted throughout the training at regular intervals. This process willcover competence in training systems and functions, preparation andoperating the train. Operating the train will include moving and stoppingthe train, operating train systems, communication and demonstratingeffective responses to faults and failures in the PPTV/Set 1 context,communicating effectively with the Train Captain about train performanceand faults and failures and responding to the Train Captains direction.

RailCorp will work together with DEDIR to assess and confirmcompetence. DEDiR will assess the drivers and guards on the trainsystems. RailCorp will assess test drivers and guards in the operation ofthe train. Evidence will be gathered during the training and test process inthe Competence Log Book to ensure that drivers and guards arecompetent in the Waratah train/PPTV.

To assure the performance of drivers and guards against their existingcompetence to operate the PPTV/Waratah Set 1, a Review Panelconsisting of DEDIR and a RailCorp OSM, Principal Driver/Guard and/orRCT Principal Driver/Guard will be conducted during a practice drive foreach participant.

Both the DEDIR trainer and RailCorp Principal/OSM will be responsiblefor determining the competence of each participant through this ReviewPanel.

The RailCorp trainer/s will be deemed competent to then train remainingcrew on the PPTV following this process:

1. RailCorp Principal Driver will be the first Driver to prepare andoperate the PPTV. He will be assessed by the DEDIR Trainerand the RailCorp RCT Trainer (who will at this point, act as anindependent assessor as the RCT Trainer is not yet accredited tooperate the PPTV). The Principal Driver is already accredited inthe PPTV Possession site road knowledge and will pilot all other

drivers through the site on their first drive.2. The first Guard to perform Guard duties (ie: Continuity test) will

also be assessed by the DEDIR Trainer and the RailCorp RCTTrainer as above. The Guard may be assessed first and then thePrincipal Driver will be assessed as per point 1.

3. The Principal Driver will then train and assess the RailCorp RCTTrainer to operate the PPTV.

4. The DEDIR Trainer, Principal Driver, RCT Trainer and whereappropriate, a Guard Trainer or peer Guard will then form theReview Panel to train and assess the remaining crew at Cardiffyard.


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RailCorp Version 1.0


A similar process will be detailed for first operation of Set 1.

In the event that a Principal Guard/Trainer is unavailable, Test Guardswill be able to conduct peer assessments under the guidance of theReview Panel.

In the event that there has been limited availability of the train or itssystems during a training period and Option B has been employed,competence in those parts unavailable may be assessed using a writtenassessment. Otherwise, the primary form of assessment will be by

demonstration on train.The Competence Log Book will be used throughout the three revisions torecord Test Crews progress and competence. This evidence will supportrecognition of this competence towards their full Waratah Crew trainingon the simulators.

6. The DEDIR Trainer and RailCorp Principal Trainer will then train

remaining crew in the PPTV Preparation each night it is inpossession until all crew are assessed.

5. The Principal Driver and the RCT Trainer will be the first toexperience and conduct the PPTV Preparation according toDEDIRs PPTV Preparation procedure, and participate in the pre-release preparation conducted by DEDIR.

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Milestone **Delivery Dates People per course Number of Co

Revision 0 PPTV Testing 14th 25

thApr 2010 7 Drivers, 7 Guards, max 3

OSM/Principal1 or 2 (1 Pilot + 1

(TBC)

Revision 1 PPTV to AMF 30th Apr 2nd May 2010 Up to 20 Drivers, 20 Guards,3 OSM/Principal

2

Revision 2 - Set 1 Auburn August 2010 (TBC) Up to 20 Drivers, 20 Guards,

3 OSM/Principal

2 (1 Pilot + 1 c

Total Trained

5. Training Rollout Test Crew

The below rollout indicates the scheduled course dates against each revision for each milestone

Timelines dependent on DEDIR and the delivery of the PPTV, testing periods and Warata



** Please note these dates are subject to change.

Identified Business Constraints:


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6. Critical Success Factors

The following critical success factors have been identified that willmaximise the effectiveness of this training:

Engagement of subject matters in the design and delivery oftraining

Communication of the training to the full audience and upcomingtraining prior to training delivery, so they are attending the trainingknowing why

The support of Change Advocates who positively communicatethe change (where appropriate)

Full commitment by management for the audience to be releasedto attend training

Conduct of a pilot and encourage pilot attendees to positivelycommunicate training to peers

Train the OSM/Principal/s in the first course to build subjectmatter expertise and support Test Crew

Effective planning of staff to attend training through timely noticefor rostering

Effective delivery and accuracy of resources to aid training, ie:manuals, procedures, business documentation, systems.

7. Course Dependencies and Assumptions

The below table outlines the identified dependencies, assumptions andassociated risks affecting the training outlined in this Plan, and anyproposed mitigation strategies to manage the risk:

Dependency/Assumption/Risk Mitigation/Strategies

PPTV/Train is available orsubstantially available for access andoperation for training purposes asand when required. Trainees havereasonable opportunity to learn,operate and demonstrate all trainsystems and capabilities to meetlearning outcomes agreed.

Option A (training on train) will beapplied wherever possible. DEDIR willmake all reasonable efforts to make thetrain available to meet trainingrequirements. RailCorp will work withDEDIR to ensure trainees are availablewhen the train is available. Option Bwill be substituted only where the trainor its relevant systems and capabilitiesare not available and no reasonablealternative exists.

Dates for training are set againstmilestone deliverables. Should thesedeliverables change (brought forwardor are late), it may impact training

delivery and currency of competence.

Training delivery dates will alter toreflect this change wherever possible tosupport Just-in-Time training.

Changes to milestone deliverables or

system design alterations are


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Dependency/Assumption/Risk Mitigation/Strategies

Also, if system design changes occurpost-training may result in re-trainingor additional training.

communicated to PPP Training.

Retraining/additional training may benecessary and will be effectivelycommunicated.

This training is dependent on thecompletion and quality of the draftOperator Manual and othernecessary documentation.

Progress of identified deliverables iscommunicated to PPP Training.

During test on track, test trainlimitations, reduced train function andunavailability of some systems maylimit capacity to practice anddemonstrate driver and guardcompetence.

DEDIR to make all reasonable effortsto provide a functional train and testprocess. DEDIR and RailCorp to worktogether to support drivers and guardsto acquire competence in PPTV/Set 1operation.

Test Crew and an OSM/Principal/sare released to attend and/or delivertraining

Effective and timely communication tobusiness of training requirements andtheir subsequent commitment,backfilling arrangements andavailability to release staff for training.

Training also works around identifiedbusiness constraints (refer to Section 5of this plan)

Staff are upskilled to the pre-requisitelevel (ie: Millennium) prior to deliveryof training (as identified in theDelivery and Assessment Strategy ifapplicable).

Identification of pre-requisites arecommunicated to business at thecommencement of the curriculumphase in order to allow time forupskilling.

8. Trainers and Trainer Cert if icat ion

The trainers/assessors are (DEDIR trainer/s (Glenn Jones/PaulJames) and Train Captain, and RailCorp OSM (TBC), PrincipalDriver (Steve Harper) and RCT Principal Driver (Garth Schwartz).

The DEDIR trainer/s and Train Captain will be responsible forensuring train, classroom and resource availability, delivering the

training including ensuring the daily briefing is delivered to thecrew and confirmed, train preparation and operation of the train,assessing trainee competence and working with the RailCorpOSM/Principal/s to assess and confirm those aspects ofcompetence which are a joint responsibility.

The RailCorp OSM/Principal/s will be responsible for confirmingthe competence of the crew in network operation of the train andworking with the Train Captain and trainer/s to confirmcompetence of the crew in those aspects of competence whichare a joint responsibility.


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Trainers are required to be certified (TAA04 Training andAssessment relevant competencies) and competent RailCorpdrivers and guards to a Millennium standard.

9. Pilot

The first course held in Cardiff on the PPTV will act as a Pilotcourse.

There will also be a pilot held for Set 1.

Attendees of each pilot should include Course Review Groupmembers, initial AMF and Newcastle-based test crew.

10. Administ rative/Logist ical Requirements

Printing of materials will be organised by PPP Training

Facility and resource bookings will be coordinated betweenDEDIR and PPP Training.

Attendance record sheets will be collected and recorded inRailCorps Ellipse system by PPP Training and DEDIR accordingto the agreed training process flow.

11. Evaluation and Quality Assurance

The RailCorp Quality Training Management System (QTMS) has beenutilised and customised to ensure all curriculum and training deliveryconducted for the course meets quality standards that meet business

requirements.

A course evaluation sheet will be completed by each participant at thecompletion of each course.

The curriculum development checklist will be used to ensure allcomponents are addressed in the training.

delivery plan test crew v1.0 lfs 100408

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