delivery n visual resources
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Communication skills improveTRANSCRIPT
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Human CommunicationTHIRD EDITION
◄ Judy C. Pearson Paul E. Nelson Scott Titsworth Lynn Harter ►
C H A P T E R
T H I R T E E N
Delivery andVisual Resources
McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
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C H A P T E R
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McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Chapter 13 Objectives
• State the advantages and disadvantages of each mode of delivery
• Name and explain each of the vocal aspects of delivery
• Name and explain the bodily aspects of delivery
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C H A P T E R
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McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Chapter 13 Objectives
• Understand when and why you should use visual resources in your speech
• Demonstrate the effective and correct use of visual resources in a speech
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C H A P T E R
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McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
What is Delivery?
The presentation of a speech by using your voice and body to communicate
your message
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C H A P T E R
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McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Four Modes of Delivery
• The Extemporaneous Mode
• The Impromptu Mode
• The Manuscript Mode
• The Memorized Mode
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C H A P T E R
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McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
The Vocal Aspects of Speech Delivery
• Pitch
• Rate
• Pauses
• Volume
• Enunciation
• Fluency
• Vocal Variety
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C H A P T E R
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McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
The Bodily Aspects of Presentation
• Gestures
• Facial expressions
• Eye contact
• Movement
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C H A P T E R
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McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Delivery Tips for Non-Native Speakers
• Recognize that you are not alone
• Give yourself time
• Check pronunciation
• Set reasonable goals
• Understand that eye contact is important
• Practice using audio or video recordings
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C H A P T E R
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McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
What is Communication Apprehension?
An individual’s level of fear or anxiety associated with either real or anticipated
communication with another person or persons
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C H A P T E R
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McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Techniques for Reducing Your Fear
• Skills Approach
– Systematically improving your presenting skills
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C H A P T E R
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McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Techniques for Reducing Your Fear
• Skills Approach
• Cognitive Modification Approach
– Using positive thinking to bolster confidence
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C H A P T E R
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McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Techniques for Reducing Your Fear
• Skills Approach
• Cognitive Modification Approach
• Visualization Approach
– Picturing oneself succeeding
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C H A P T E R
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McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Techniques for Reducing Your Fear
• Skills Approach
• Cognitive Modification Approach
• Visualization Approach
• Relaxation Approach
– Combining deep relaxation with fear-inducing thoughts
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C H A P T E R
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McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Techniques for Reducing Your Fear
• Skills Approach
• Cognitive Modification Approach
• Visualization Approach
• Relaxation Approach
• Self-Managed Approach
– Self-diagnosis and a variety of therapies
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C H A P T E R
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McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
What Are Visual Resources?
Any items that can be seen by an audience for the
purpose of reinforcing a message
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C H A P T E R
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McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Using Visual Resources
• Good for reducing complexity
• Not appropriate for all speeches
• Should not be used for their own sake
• Should only be shown while being discussed
• May require documentation
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C H A P T E R
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McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Types of Visual Resources
• PowerPoint
• Computer graphics
• Video
• Chalkboards & slickboards
• Posters
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McGraw-Hill © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Types of Visual Resources
• Opaque & overhead projectors
• Handouts
• Blackboard & other electronic connections
• People & other living things
• Yourself