DELEGATION

SKILLS

Mohammad Aslam Mohammad

ASL Development Group (M) Sdn Bhd

Website : www.asl-solutions.com

11B, Jalan Pelabur B 23/b,

Sekyen 23, 40300 Shah Alam,

Selangor, MALAYSIA.

By :

PITFALLS OF DELEGATION

Many leaders are not comfortable with the idea of

delegating.

“If you want to do something well, you have to do it your

self”

“My subordinates are incapable of doing tasks of this

nature”

“If I delegates, my staff will think I’m passing over my work”

THE NEEDS OF DELEGATION

Organization gets the best out of leaders

Leaders can concentrate on higher value work not on Low-value, routine, and repetitive work.

Safe time

Quality time on planning and monitoring

Increase the team commitment

Increase motivation and personal satisfaction. Responsible is a recognition and trust to staff.

Opportunities to make decision

DELEGATE THE RIGHT TASK &

PERSON

Any routine tasks

A task you have been putting off

A task you’ve been wrestling with without success

An unexpected, unplanned requirement

A task you “dislike” which would be fun for someone else.

The person must :

- Competent - Ready

- Self-confidence - Credibility is needed

VARIOUS DELEGATION STYLE

The controller

The coach

The consultant

The coordinator

The facilitator

ESSENTIAL PROCESS TO BE TAKEN

Identify suitable person for task.

Prepare the person by clearly explaining the nature of task and ensure that this is clearly understood.

The project’s timelines, including: The time available to do the job

The resources available

The consequences of not completing the job on time

Why the task given to him/her

The person has the necessary authorities to execute the task

Inform others about the delegation process and get them involve

End – praise or acknowledge a job

DIFFICULT TASK

COMMUNICATION

COACHING

STUCK ON THE TASK

Action :

Don’t take back the project to your plate

Ask the person to identify 3 best solutions to solve

Choose the best action

Delegation is a learning experience !!!

THANK YOU

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