DeIC 2016 conference IT- og Netværksudfordringer på Campus

Thomas Laurids Pedersen Cisco Danmark AS

• Why would AU IT engage with Cisco for a strategic roadmap

• How are Cisco working with such an engagement

• What is the outcome of the activity

Agenda

The goal is to supply AU IT with input to a business oriented architecture roadmap enhanced with global trends to add to

AU IT’s existing strategy, through a structured process.

What is the reason ?

2 team workshops + 10 individual interviews = 14 initiatives

In summary

Process & Format

Closing Workshop Presentation of analysis & initiatives Proposition of new services solutions

Analysis & Sparring Analysis requirements Define design & platforms 1:1 or milestone workshops

Interview & Workshop(s) Current state Future known requirements Extract marked & technology trends

Cisco’s Architecture Method Alignment with TOGAF

Engage

Implement & Evolve Stage of Lifecycle

Implementation Roadmap built in F

Engage Gather and Analyze

Build and Validate

Present and Gain

Implement and Evolve

Gather & Analyze Stage of Lifecycle

Blueprints built in B, C, D

Build & Validate Stage of Lifecycle Business Case built in E

Methodology flow Customer Experience

Outcomes

Business Priorities

Business Capabilities

Initiatives

Technical Capabilities

Strategic IT roadmap Århus Universitet IT - SUMMARY Thomas Laurids Pedersen & Søren Dulong Andreasen

Cisco Danmark ApS April 2016

Business Priority Business Capabilities

Quality • Repeatable Service Descriptions • Change Management • IT Security

Cost effectiveness • Automation • Self service – simplification • Private cloud

AU experience • AU mobile app • Wayfinding • Video supported learning

Business Requirements to IT Capability Mapping

Business outcomes • High Quality. • Standard services in catalog • Business data analytics • IT security maintenance

IT capabilities • Ability to monitor and report on

infrastructure stack – wired and wireless. • Fixed service offerings with detailed

metrics. • Network Quality Policy QoS – Implement

a common QoS policy across campus, wired and wireless network.

• Security awareness - conduct security campains/student video learnings

• Security enforcement – Implement network admission control and security segmentation.

IT capabilities Solutions Business priorities

AU experience

Cost effectiveness

Quality

Performance Reporting Service descriptions Change Management Network Quality Policy QoS Security awareness Security enforcement

Automation Private cloud Service Catalog Energy management Capacity management

5. Branch Automation

7. Location based services

3. Network security

2. 24/7 ops support

8. Campus wifi

10. Video

4. Cloud Platform

9. Smart sensor data

12. Smart Lightning

11. Remote Expert

13. AU mobile platform

1. ITSM system

Student experience Data driven facility usage Enhanced communication Immersive Campus wifi Remote expert

Business priorities to Solutions mapping

14. Collaboration

6. Datacenter Automation

Solutions Business outcomes Business priorities

Gap analysis

The Roadmap

Quality Cost

effectiveness AU experience

•

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Sol

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Sol

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1. ITSM system

12. Smart Lighting

3. Network Security

2. 24/7 ops support

7. Location based services

10. Video 13. AU mobile platform 11. Remote Expert

5. Branch Automation

4. Cloud platform

9. Smart sensor data

8. Campus WiFi

Priorities to initiatives mapping

6. Datacenter Automation 14. Collaboration

Low

High

Relative complexity to change

Rel

ativ

e bu

sine

ss im

pact

Higher

6. Datacenter Automation

7. Location based services

3. Network Security

2. 24/7 ops support

8. Campus wifi

10. Video

4. Cloud Platform

9. Smart sensor data

12. Smart Lightning

11. Remote Expert

13. AU mobile platform

1. ITSM system

Business solution to solution complexity matrix

5. Branch Automation

Complexity includes cost, effort and relative system integration complexity.

14. Collaboration

Short Term Focus Medium Term Vision Long Term Vision

Strategic IT Roadmap

5. Branch Automation

7. Location based services

3. Network Security

2. 24/7 ops support

8. Campus wifi

10. Video

4. Cloud Platform

9. Smart sensor data

12. Smart Lightning

11. Remote Expert

13. AU mobile platform

1. ITSM system

6. Datacenter Automation

13. Collaboration

Gap analysis

The next step

Network Infrastructure Architecture Stack

Branch Campus Offshore Plant

VPN WAN/MAN Cloud Internet LAN WLAN DC

Collaboration Services

Differentation Services

Power Services

Analytics Services

Security Services

Telephone Video Conf Endpoint

Smart Phone / Tablet

Laptop / Desktop LED Camera Other

Collaboration Business Critical Apps NON Business Critical Apps

LAYER

Endpoint

Wireless

Access

Core/Dist

WAN

DC

FUTURE TRANSITION STEPS

Enable endpoint classification and marking of Skype for Business voice, video and possibly sharing. Invoke WMM wireless queuing. Transition endpoints with legacy wireless standards.

Accept WMM on the AP/WLC. Transition 802.11abg access points to 802.11ac. Consider transitioning 802.11n access points to 802.11ac. Increase density thus decrease cellsizes.

Transition 100Mb access switches. Add multiple gigabit uplinks thus decrease oversubscription ratio.

Transition End of Life switches

Establish dedicated connectivity to realtime critical cloud providers with options for QoS

In good shape – align QoS configuration for voice/video with campus network infrastructure

Transforming current state to a future state supporting the business requirements will require changes

Recommendations per network area

FUNCTION

Thank you.