Defacto Solutions Limited

EnhancingSupplier Relationship Management for

users of Sage Line 500 and 1000

A year has past so what did we talk about last year?

Let’s just remind ourselves

CRM………………..

We agreed we all know about CRM

Customer Relationship ManagementAbout looking after your customerUnderstanding your customer needsKeeping track of your customer satisfactionRecording all the key communicationsDelivering a quality service and productsEtc……………….

A year has past so what did we say last year about the concept of SRM?

Let’s just remind ourselves

The Supplier Effect………………..

What is the Supplier Effect?

The 2nd biggest impact on your Customer Service But STILL many of you ignore them?

You are their customers so they have to look after you don’t they

You can get things elsewhereYou won’t pay themYou’ll threaten them

Where are you without them?

A year has past so what has changed?

We all have…

Credit Crunch is here

Recession is looming

Disaster………………..

So do we face a disaster

NO!Past Recessions show us that this is a time of great opportunity for the brave

Why?

Those who navigate recession well Come out the other end

Stronger Fitter More efficient More Competitive More Profitable

How is this achieved by the brave?

We strengthen business relationships “I want to be my suppliers best customer!” S.Sharp SFL

We improve our business processes

We maintain our profitability and cash flow

We do what we do now only better

You talk to Defacto Solutions

And the weak?

They do nothing

They panic

They try to ride it out

They FAIL!

Let us consider

During hard times what do our customers expect of us? We must be:-

Reactive Flexible Meet our delivery promises Right first time Providing accurate timely communication

So what do we need from our suppliers They are Reactive They are Flexible They deliver on time They get things right first time Accurate timely communication

So how can Defacto Solutions Help?

By Enhancing the Supplier Relationship Modules

Supplier Relationship Management –Let’s Remind ourselves of the Module Suite

Action MRPEnhanced Purchase Order ProcessingAutomatic AllocationsQuality Management and TestingVendor Returns ManagementDefCapture – Version 3Vendor PortalUniversal Interface

Supplier Relationship Management –What’s changed in Action MRP

Suite FA!It met all our customers needs already

Supplier Relationship Management –What’s changed in Enhanced POP

Greater Revision ControlPromised date trackingEnhanced tracking notesExtra Analysis AvailableEnhanced Links to Vendor PortalBar Coded Receipts

Supplier Relationship Management –What’s changed in Automatic Allocations

Sales Order Allocations as well as Works Order Allocations

Supplier Relationship Management –What’s changed in Quality Management

Internal Standards introduced to enable companies to manage and document all their QA procedures with expiry dates

Multi Level Certificate Entry on receiptComprehensive Certificate Search

Facilities

Supplier Relationship Management –What’s changed in Quality Testing

Simplified TestsSimplified Test Result EntryBar code Test Result EntryStability TestingStability Interval EntryOutsourced Testing Facilities

Supplier Relationship Management –What’s changed in Vendor Returns

Bar code supportImproved Case entryEnhanced Vendor Portal Links

Supplier Relationship Management –What’s changed in DefCapture Version 3

Greatly enhanced EAN 128 bar code functionality including

Single Scan Goods Receipt from Production Recording Product, Batch and Quantity from EAN 128 Barcode

Single Scan Goods Pick Recording Product, Batch and Quantity from EAN 128 Barcode

Development the equivalent of 17 man months

Come and talk to Marcus Kendrew

Supplier Relationship Management –What’s changed in Vendor Portal

Whatever you want!This is tailored to our customers needs

so you tell us what you need to display and we will configure it

Supplier Relationship Management –What’s changed in Universal Interface

Many new interfaces addedTo find out how your requirements can

be met come and talk to us.

Supplier Relationship Management –What’s changed for SUN 2008 attendees

Our Offer for Orders placed and Invoiced by December 31st 2008

3 for 2 Modules* (excludes DefCaptureV3 and Vendor Portal)

Action MRP, EPOP, QA and Testing, Vendor Returns, and Auto Allocations (6 modules for the price of 3*)

* user count based on Sage Licence, standard annual support charge applies and implementation and training at additional cost

So how can Defacto Solutions Help?

Let’s concentrate on DefCapture Version 3 – everyone else is!

Defacto Solutions – DefCapture Some Facts

Installed May 2007 – 0 Sites

Installed Today – 10 Sites WorldwideActive Leads – 23 Sites Worldwide

So how can Defacto Solutions Help?

Some Case Studies……….

So how did Defacto Solutions help Integrated Hydraulics?

By introducing DefCapture

DefCapture – What do IHL Say?

“ Defacto Solutions were able to deliver a bar coding solution in DefCapture  that truly met our initial needs, within a realistic budget, we can now plan for the future phases of implementation with confidence at our own pace and in the knowledge that we can keep control of our investment”

“ IHL wanted to implement a barcode solution that did not require additional Warehouse Management functionality, by implementing DefCapture we were able to continue to use  our Sage 500 solution in exactly the same way but with all the added  benefits of barcodes and increase the speed of the Sage transactions without introducing any additional rules and with minimal disruption”

“ I would recommend the DefCapture solution to any company that wanted to introduce bar coding to a tight timescale and budget, Defacto Solutions worked to a fixed budget and gave us a solution that we have already grown into new areas with a minimum of fuss. Because of the Defacto Price model it does not cost us an arm and a leg to add users! ”

“If I want to know the value of DefCapture I just disconnect the wireless router and wait ”    

So how did Defacto Solutions help Cherwell?

By introducing DefCapture for Goods In

So how did Defacto Solutions help a well known medicines manufacturer?

By introducing DefCapture to replace an existing inaccurate Bar Code Solution

So how did Defacto Solutions help Mitras Composites?

By introducing DefCapture

DefCapture – What do Mitras Say?

" Defacto Solutions were able to deliver a bar coding solution in DefCapture  that met our rather simplified needs in terms of the initial limited  functionality we required, and within our budget, we are now planning for the future phases of implementation with at our own pace and in the knowledge that we can keep control of our investment”

" Mitras Composites wanted to implement a barcode solution that did not require additional Warehouse Management functionality, that enabled us to use a single barcode scan to complete production and give us the benefit of batch traceability, by implementing DefCapture we were able to change our Sage 500 solution to work with batch traceability and then as DefCapture purely barcodes the Sage transactions without introducing any additional rules we were able to introduce DefCapture with minimal disruption"

“ As the DefCapture solution is able to work with USB Bar Code readers as well as the more expensive handheld scanners, Defacto Solutions and Mitras Composites were able to tailor the solution to minimize the outlay on hardware“

 " I would recommend the DefCapture solution to any company that wanted to introduce bar coding to their Sage 500 solution ,particularly if they wanted to do this a step at a time, within a realistic budget “

"With DefCapture, negative stock balances have become a thing of the past, and our finished goods stocks are more accurate than they have ever been"     

So how have Defacto Solutions helped Globally?

Mauritius to Australia

Ireland to Germany

QA, DefCapture, B2B via UI

So how have Defacto Solutions helped Globally?

Mauritius12 Companies Distribute Food (Dairy/Poultry) and Feed (Chicken Feed) Products

Connected via Universal Interface

So how have Defacto Solutions helped Globally?

Australia19 Sites following distribution agreement last yearDefCapture, Universal Interface linking 57 Warehouses

So how have Defacto Solutions helped Globally?

GermanyQuality Management replacing a JDE solution in 2 sites

So how can Defacto Solutions help You?

Maybe one of our other complementary modules solves your problems.

Modular Software from Defacto

Other Modules Stock ArchiveAvailable to PromiseDesign-ProductionCustomer Returns

So how can Defacto Solutions help You?

Maybe what you want does not exist yet.

Whatever your requirements come and talk to Defacto Solutions we would like to visit you and discuss your specific needs

Welcome To SUN 2008

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Defacto Solutions Thanks You