dee dee resume 1

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Dee Dee Henderson 708 Tree Park Circle Flowery Branch, Ga. 30542 770-846-8426 [email protected] To obtain a challenging position that will utilize my skills set, motivation and drive for perfection. Interacting with coworkers, learning and coaching others are a true asset that benefits both me and my employer. Goal setting to always strive to higher levels is an inner desire which pushes me to perfection. 2013-September to March 2, 2016 Tribe Transportation Gainesville, GA CSR/OS&D Specialist Enter loads into system and make all appointments Follow up and communicate to customer any issues or problems with the load Quote and prepare loads/lanes for inside and outside sales team Be liaison between customer, driver and outside sources to ensure proper delivery of product/load Handle all OS&D issues and follow through to ensure claims are processed properly for internal and external customers Schedule loads to prioritize which ones should be loaded and when to meet customer’s needs Be proactive to utilize the best methods to ensure the work flow is balanced and maintained to fulfill the needs of customer’s Maintain a safe and efficient work area for myself and my co-workers Increased load volume by introducing company to new customers and established a good relationship with them.

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Page 1: Dee Dee Resume 1

Dee Dee Henderson708 Tree Park Circle

Flowery Branch, Ga. 30542770-846-8426

[email protected]

To obtain a challenging position that will utilize my skills set, motivation and drive for perfection. Interacting with coworkers, learning and coaching others are a true asset that benefits both me and my employer. Goal setting to always strive to higher levels is an inner desire which pushes me to perfection.

2013-September to March 2, 2016 Tribe Transportation Gainesville, GACSR/OS&D Specialist

Enter loads into system and make all appointments Follow up and communicate to customer any issues or problems with the load Quote and prepare loads/lanes for inside and outside sales team Be liaison between customer, driver and outside sources to ensure proper

delivery of product/load Handle all OS&D issues and follow through to ensure claims are processed

properly for internal and external customers Schedule loads to prioritize which ones should be loaded and when to meet

customer’s needs Be proactive to utilize the best methods to ensure the work flow is balanced and

maintained to fulfill the needs of customer’s Maintain a safe and efficient work area for myself and my co-workers Increased load volume by introducing company to new customers and

established a good relationship with them.

2002-Oct-April 2013 ICI Paints/Akzonobel/PPG Oakwood, GATransportation Scheduler

Coordinate the orders into loads for pickup and delivery for Wal-Mart and regular everyday orders

Stay in contact with various carriers to schedule pick and delivery appointments Follow up in spread sheets if loads were not picked up in a timely manner Maintain constant contact with the proper people in charge of the warehouse to

ensure the schedule is moving along as needed, solve any issues that may arise with loads

Make certain that appropriate paper work is adequately done for all export loads Effectively maintain communication with other personnel to keep the fulfillment

of the orders being processed Build orders into loads through SAP

Customer Service/Purchaser/Inventory Track customer orders to maintain a high level of customer satisfaction

Page 2: Dee Dee Resume 1

Listen to customer to understand their needs and concerns File Bill of Ladings and ensure that they have been released in the system for

invoicing purposes Process, track and follow up on purchase orders to ensure venders get paid in a

timely manner Order raw packing materials and manufacturing supplies to keep production

functioning Maintain over a million dollars of invoices and purchase orders Sustain a superior relationship with venders and confer with them to get the best

agreement on cost Track inventory and stock levels in SAP

Shipping Clerk Print out bill of lading and packing list Allocate orders to ensure proper completion time and delivery Communicate with the workers on the floor to determine what space will be

needed to stage outbound productPalletizer Operator

Operated the automated machinery that stacked finished product onto the pallet Problem solved and addressed any technical issues prior to calling for

maintenance Performed preventive maintenance to prevent and reduce down time Set in on meetings when the robotic machines were coming in to discuss thoughts,

comments and to make suggestions

Achievements Moved up from working in the warehouse to being shipping clerk Got trained on all office responsibilities to be cross trained Took initiative to be the purchaser for all the warehouse & shipping

supplies Built strong relationships with venders and suppliers to ensure best prices

and products for the company Got trained and certified on ocean freight SAP lead for transportation area, trained others on how to use SAP Created Excel spreadsheets to help track loads/orders and for recording

data for yearly/quarterly charts.

2001- July 2002 PSA (Pediatric Services of America) Norcross, GACustomer Service/Intake Referral

Record intake referral forms Log patient information into the computer Arrange set ups for DME (Durable Medical Equipment

Page 3: Dee Dee Resume 1

1994-2001 Avery Dennison Corporation Flowery Branch, GA

Manufacturing Supervisor 1999 - 2001 Managing and leading up to 60 or more production personnel to meet daily goals Instructing operators on how to run the presses effectively and efficiently Leader of Shift Safety Team Saved Avery thousands of dollars by training and utilizing the skills of current

employees and cutting overtime to a minimum Implemented new processes and location for staffing employees to work on

staffing issues

F&P Inspector 1994-1997 Thoroughly inspected labels for quality before packing them and ran various test

on them at two hour intervals Preformed as a team leader by going to training classes and returning to train my

team on my new knowledge Safety Team member for several projects Served as Creative Team member to help create more productive processes

Achievements Trained and learned every job in the warehouse to be a backup and to add

support Lead and did training on safety and safe procedures Tracked and recorded OEE (overall equipment effectiveness) Reduced labor costs by implementing a staffer role & saved thousands by

cross training employees Reduced scrap, down time and waste by reviewing the proposed schedule

and making necessary adjustments

Education: 1993 Graduate of North Gwinnett High School Currently enrolled at Brenau University, majoring in Business Current class standing: Senior Projected graduation spring semester 2016 Maintained the Merritt Roll two times and have kept a good grade average since

being enrolled.

Skills Microsoft word and excel advanced proficient Fork-truck licensed in various types of lift equipment SAP experience IMDG-hazmat and vessel certified Ability to self-manage and self-motivate; forward thinking Flexible, adaptable, and multi task oriented SRM power user

Page 4: Dee Dee Resume 1

ReferencesMatt Colvin WMS Coordinator 706-968-3022Melissa Hight Human Resource 404-867-6952Darryl Davis Logistics Manager 770-967-2030