decline salvage - recover lost transactions & retain recurring customers
TRANSCRIPT
RECOVER LOST TRANSACTIONS AND RETAIN RECURRING CUSTOMERS
DECLINE SALVAGE
CONFIDENTIAL | © 2013 Verifi, Inc. All rights reserved 2
MERCHANT BENEFITS
Increase customer retention and lifetime valueRecover declined transactions from dead files
Quick and simple implementation
Performance based pricing
Our close relationship with banking partners allows us understand why declines occur and the logic necessary to salvage customers, which enables us to maximize approval rates by eliminating unnecessary and erroneous declines.
RECOVER DECLINED TRANSACTIONS
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DECLINE SALVAGERECOVER LOST TRANSACTIONS AND RETAIN CUSTOMERS
CONFIDENTIAL | © 2013 Verifi, Inc. All rights reserved 3
DIRECT INTEGRATIONMerchant integrates with Verifi’s Global Payment Gateway. The Decline Salvage service analyzes and processes the declined authorizations. Approvals are transmitted back to the merchant’s system for order fulfillment and processing.
SERVICE OPTIONS
STAND ALONEMerchant uploads the declined authorizations into the Verifi platform for analysis and processing. Approvals are transmitted back to the merchant’s system for order fulfillment and processing.
DECLINE SALVAGERECOVER LOST TRANSACTIONS AND RETAIN CUSTOMERS
CONFIDENTIAL | © 2013 Verifi, Inc. All rights reserved 4
In 2012, Verifi was able to recover nearly $237,303 for one of its clients, by salvaging 7.6% of their total transactions on average order values of $22.
CLIENT CASE STUDY $237,303
DECLINES RECOVER
ED
AVERAGE ORDER VALUE
OF $22SALVAGED
7.6%OF ALL
TRANSACTIONS
DECLINE SALVAGERECOVER LOST TRANSACTIONS AND RETAIN CUSTOMERS