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Decision Making Julie-Ann Rose [email protected]

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Page 1: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

Decision Making

Julie-Ann Rose [email protected]

Page 2: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

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Board  Mee)ng  Exercise  

Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000 on condition that:

1.  You make a decision today. 2.  You apply the funds to:

–  Rollout a community education program, or –  Do a community needs analysis, or –  Appoint a project officer

Your organisation has been restricted for funds and is under some pressure to diversify funding sources. You have ten minutes.

Page 3: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

My Top 10 Tips and Checks for Decision Making

1.  Vision, Mission and Values 2.  Legal Duties – Conflict 3.  Legal Duties – Care and Diligence 4.  Planning 5.  Board Meetings 6.  Meeting Papers 7.  Decision Making Tool 8.  Meeting Agenda 9.  Solidarity 10.  Keep your sense of humour

Page 4: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

No  1.  Vision,  Mission  and  Values  

The Board is the guardian of the organisation’s vision, mission and values. The decision making process should always consider them to provide guidance and to protect against Mission Drift.

Page 5: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

No  2.    Legal  Responsibili)es  -­‐  Conflict  of  Interest    

•  A  conflict  of  interest  is  when  a  person  who  is  part  of  the  decision  making  process  is  considering  an  issue  in  which  they  or  a  close  family  member  stand  to  benefit  in  some  way.  

•  Conflicts  of  interest  are  not  a  problem  in  themselves.    

•  Problems  occur  when  a  conflict  of  interest  is  not  properly  dealt  with.    

•  Check  your  Conflict  of  Interest  Process.  

Page 6: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

Common  Process:  

1.  Register  of  interests  

2.  Declare  interests  before  discussing  issues  

3.  Give  opinion  if  asked  or  required  but  do  not  seek  to  unduly  influence  

4.  Excuse  yourself  from  decision-­‐making  process  or  implementaJon  

5.  Record  declaraJon  and  acJons  in  meeJng  minutes  

The  role  of  the  Chair  

Page 7: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

No  3.  Legal  Responsibility  –  Care  and  Diligence   Centro Case: 29 June 2011, Centro Properties Group and Centro Retail Group – failure to disclose, incorrect classification of funds

Page 8: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

Centro Case: some thoughts

While it’s about finance, it's not about finance Key items for us to consider:

1.  Know what you can and can't delegate

2.  Minute delegations clearly

3.  Understand basic finance and strategy

4.  Examine your decision process

5.  Participate

6.  Review your information flows

Page 9: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

His Honour held that:

Directors cannot substitute reliance upon the advice of management for their own attention and examination of an important matter that falls specifically within the Board’s responsibilities as with the reporting obligations. The Act places upon the Board and each director the specific task of approving the financial statements. Consequently, each member of the board was charged with the responsibility of attending to and focusing on these accounts and, under these circumstances, could not delegate or ‘abdicate’ that responsibility to others.

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Page 10: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

[124] In my view, the objective duty of competence requires that the directors have the ability to read and understand the financial statements, including the understanding that financial statements classify assets and liabilities as current and non-current, and what those concepts mean. This classification is relevant to the assessment of solvency and liquidity. Equally, a director should have an understanding of the need to disclose certain events post balance sheet date.

Page 11: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

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Really  –  what  can  go  wrong  with  not  for  profits?    

And  if  it  does  am  I  REALLY  likely  to  be  prosecuted?  

   

Page 12: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000
Page 13: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

http://www.theage.com.au/victoria/uniting-church-sells-assets-to-recover-college-debts-20130607-2nvm8.html

Page 14: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

No 3. Legal Responsibilities - The Duty to Act with Care and Diligence

Board   members   must   exercise   their   powers   and   discharge   their  duJes   with   the   care   and   diligence   of   a   “reasonable   person” in  their  posiJon.  In  general  terms  you  will  meet  the  duty  of  care  and  diligence  if  you:    

•  Make  a  decision  to  take,  or  not  to  take,  acJon  in  good  faith  and  for  a  proper  purpose;    

•  Do  not  have  any  material  personal  interest  in  the  maSer;    •  Inform  yourself  about  the  maSer  to  the  extent  you  reasonably  

believe  is  appropriate;    •  Reasonably  believe  that  your   judgement   is   in   the  Board’s  best  

interests.    

Page 15: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

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Duty  to  act  bona  fide  (in  good  faith)  

Directors  have  a  duty  to  act  bona  fide  (in  good  faith)  in  the  interests  of  the  organisaJon  as  a  whole.      

The  test  as  to  whether  this  duty  has  been  complied  with  is  a  subjecJve  test  of  “honesty  or  good  faith”.    

For  example,  a  director  cannot  assume  the  organisaJon’s  interests  correspond  with  their  own  interests  –  they  need  to  consider  the  organisaJon’s    interests  as  a  separate  enJty.  

Page 16: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

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No  4.    Planning  

•  Consider  your  Strategic  Plan  before  making  a  decision  –  is  it  in-­‐line  with  your  plan?  

•  Consider  your  current  annual  Business  Plan  (OperaJonal  Plan)  and  Budget  

•  If  an  addiJon  is  made  to  your  plan,  what  will  be  effected?  What  will  need  to  drop  off  to  free  up  resources?  

Page 17: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

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No  5.    Board  Mee)ngs  

•  The  probability  is  that  if  your  meeJngs  are  not  successful  then  your  organisaJon  will  not  be  either.  

•  All  Boards  must  hold  meeJngs,  and  must  do  so  as  ocen  as  your  consJtuJon  dictates.    

•  Boards  must  be  commiSed  to  making  good,  legal  and  ethical  decisions  that  are  to  the  benefit  of  the  organisaJon.    

Page 18: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

• Board meeting debates are not philosophical discussions or academic explorations. They are simply the way to reach decisions.

• At the end of the debate you must have taken a decision, even if that decision is to defer a decision until the next meeting.

• The decisions need to be clarified by the chair in advance “Do we adopt proposal 1, 2 or 3?”

• All decisions need to be recorded in the minutes of the meeting.

Page 19: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

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The role of the Chair

The Chair serves as the Board’s figurehead. Introduces and frames items for decisions.

Encourages all members to speak up, share their view and participate in Board decisions.

Boards are expected to make collective decisions and if tied, some constitutions allow the Chair an additional casting vote – this gives important directional power.

Usually, however, a good Chair will resolve the matter by maintaining the status quo.

Page 20: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

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No  6.  The  Mee)ng  Papers  

Ø  Sent out at least a week before the meeting.

Ø  Accompanied by any necessary background papers – proposals, financials, etc.

Ø  Read the papers

Ø  Highlight the motions you are asked to vote on

Ø  Ensure sufficient information is provided

Page 21: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

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No  7.  Decision  Making  Tool  

Consider using a Decision Making Tool to ensure you have sufficient information …

Page 22: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

Background: What  is  the  issue  we  are  trying  to  decide? Is  this  )meframe  dependent? What  are  the  op)ons  available  (including  no  decision)? What  are  the  benefits  and  costs  of  each  op)on?  Does  it  

support  our  mission? Op)on Benefit Cost Comment

A B

How  do  we  get  informa)on  (data)  to  assist  us  in  the  decision? Who  have  we  consulted? What  are  the  criteria  to  decide?  (Financial,  planned,  social,  

cultural) What  are  the  risks  and  how  do  we  mi)gate?  (finance,  

opera)on,  reputa)on,  stakeholder Has  plan  been  budgeted? What  are  the  social  benefits  to  our  organisa)on/members What  are  the  cultural  benefits  to  our  organisa)on/members? Who  wins/loses  from  this  decision? How  and  Who  will  communicate  this  decision  to  stakeholders? How  will  we  review/  measure  success  of  the  decision?

Page 23: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

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“The motion has been made and seconded that we stick our heads in sand”

Page 24: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

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Put any item that calls for energy and fresh ideas near the beginning of the agenda.

Also put urgent items early on, in case the meeting has to break with unfinished business.

No 8. The Meeting Agenda

Page 25: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

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Suggested order of business:

1.  Matters for decision (e.g. adoption of policy; adoption of financial reports;

2.  Matters for discussion (e.g. progress on recruitment of new CEO; update on ongoing HR issue)

3.  Matters for noting (e.g. correspondence; CEO report; minutes from subcommittee meetings)

Page 26: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

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“Perhaps it would help if I go over it one more time”

Page 27: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

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Decision  Making  Tool  

(Briefing  Papers)        

     

 

For  Decision      For  Discussion      For  Info    

 

Minutes      Ac)ons      

   

Agenda

Page 28: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

No  9.  Solidarity  

An incorporated association is, in the eyes of the law, a legal person – but only one legal person: it can only have one opinion at a time.

Board solidarity means that a decision taken by the board is a decision of all board members.

All Board members are responsible for the decisions made by the Board, even if they were not present at the meeting.

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Page 29: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

Solidarity  –  The  Chair  

It is improper for Board members to behave as if a decision hadn’t happened, or criticise the decision to outsiders, or keep agitating outside the board for their own proposition. It is the Chair’s role to remind all Board members before concluding the meeting, of the requirement ‘in the best interest of the organisation’ for solidarity around decisions made.

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Page 30: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

No  10.    Keep  your  Sense  of  Humour  

• Voluntary Service for your ‘community’ is important and it should also be fun, so use appropriate humour – it can help defuse tense situations and bring members closer together.

• A board that can laugh at the right time is usually one that can move on and take a balanced, more objective approach to its decision making.

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Page 31: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

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Board  Mee)ng  Exercise  

Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000 on condition that:

1.  You make a decision today. 2.  You apply the funds to:

–  Rollout a community education program, or –  Do a community needs analysis, or –  Appoint a project officer

Your organisation has been restricted for funds and is under some pressure to diversify funding sources. You have ten minutes.

Page 32: Decision Making - ourcommunity.com.au · to its decision making. 30 . 31 Board&Mee)ng&Exercise& Just prior to today’s Board Meeting an anonymous benefactor agreed to donate $35,000

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