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decision making leadership practices applicati ons step up, step back collaboration culture of trust problem solving managing risk

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Page 1: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

decision making

leadership

practices applications

step up, step back

collaboration

culture of trust

problem solving

managing risk

Page 2: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

collaborative leadership

and

decision making

Page 3: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

what do we do?

when do we do it?

when do we decide?

Page 4: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

leaders must …

Page 5: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

Build Trust?

deliver

the right

product

Page 6: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

Always or Often Used:

20%

Never or Rarely Used:

64%

Standish Group Study, reported by CEO Jim Johnson, XP2002

Sometimes16%

Rarely19%

Never45%

Often13%

Always7%

Page 7: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

and …

Page 8: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

consistently delivers

business

value

Page 9: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

deliver

value?what’s

that?

Page 10: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

Business Value

Benefits

Value Calculation

Costscalculation

Page 11: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

Business Value

Guess

Value Calculation

Estimate calculation

Page 12: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

we need some help !

Page 13: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

Purpose

Considerations

Costs and Benefits

Page 14: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

where

do

we

start?

Page 15: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

Mission Vision Values

Strategic Intent ~ Strategy ~ Purpose

Long-Range Goals

Annual Objectives

Action Plans (what, who, when)

Individual Business ObjectivesTac

tica

lS

trat

egic

SWOT / 5Q

Page 16: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

Mission Vision Values

Strategic Intent ~ Strategy ~ Purpose

Long-Range Goals

Annual Objectives

Action Plans (what, who, when)

Individual Business ObjectivesTac

tica

lS

trat

egic

SCO / 5Q

Start Here

Page 17: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

MarketDifferentiating

High

Low

Mission CriticalLow High

Differentiate

Parity

Partner?

Who cares?

Purpose Based Alignment Model

Page 18: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

MarketDifferentiating

High

Low

Mission CriticalLow High

Innovate,Create

Do we take this on?

Minimize or

Eliminate

Achieve andMaintain

Parity, Mimic,Simplify

Purpose Based Alignment Model

Page 19: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

How about an example?

financial documentation system

Page 20: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

3,000 functions!

Page 21: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

MarketDifferentiating

High

Low

Mission CriticalLow High

What goes

here?

Anything here?

Anything here?

Most are usually here.

Purpose Based Alignment Model

Page 22: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

350 differentiators

Page 23: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

simplified the rest

focused

on

differentiators

Page 24: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

results:

better product

cut time by 50%

60% cost reduction

Page 25: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

Sustainable Competitive advantage

strategy = sustainable

competitive advantage

Page 26: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

MarketDifferentiating

High

Low

Mission CriticalLow High

Differentiate

Parity

Partner?

Who cares?

Strategy?

Page 27: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

strategy

equals

decision filters

Page 28: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

the 5 questions:

1. Whom do we serve and what do they want and need most?

2. What do we provide to help them?

3. What is the best way to provide this?

4. How do we know we are succeeding?

5. How should we organize to deliver?

Page 29: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

the “billboard” test…

Page 30: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

You Think My Products Are Good?

You Should See My Chart of Accounts!

Page 31: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

We invest more in our WMS than we do in product development

Page 32: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

“To be the low cost airline.”

- Southwest Airlines

Page 33: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

“Will this help us be

the low cost airline?”

- Southwest Airlines

Page 34: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

cascade decision

filters

throughout organization

Page 35: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

decision filters:

make daily decisions

schedule projects

what

to develop

Page 36: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

single purchase,

multiple credit cards

How about another example?

Page 37: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

requirescustomization

Page 38: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

MarketDifferentiating

High

Low

Mission CriticalLow High

Differentiate

Parity

OR

Page 39: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

MarketDifferentiating

High

Low

Mission CriticalLow High

Differentiate

Page 40: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

pass the “billboard” test?

Page 41: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

A fist full

of credit cards

Page 42: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

Give Me Your Tired, Your Poor, Your Maxed Out Credit Cards

Page 43: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

treat exceptions as exceptions

Page 44: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

caveats

Page 45: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

Managing Risks

List Three Professional Optionscommon sense not common

practice

Page 46: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

parity IS mission critical

Page 47: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

Differentiating

changes over

time

Page 48: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

Leadership Influence

innovate!

Page 49: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

Purpose

Considerations

Costs and Benefits

Business Value Model

Page 50: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

other

considerations ?

Page 51: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

time

to

market

Page 52: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

risks

Page 53: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

Collaboration Model flexibility

Page 54: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

Collaboration Model

dependencies

Page 55: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

team size and experience

market uncertainty

domain knowledge

team capacity

technical uncertainty

Page 56: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

Costs and Benefits

Purpose

Considerations

Page 57: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

conversation

Page 58: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

resolve differences

Page 59: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

group chunks high – medium - low

Page 60: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

Costs and Benefits

Purpose

Considerations

Page 61: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

at the end

of the

“chunk”

Page 62: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

did model inputs

change?

Page 63: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

adjust BV model

run features thru model

Page 64: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

now you can ask…

Page 65: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

Do we have enough business value to go to market?

Page 66: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

Should we continue?

Page 67: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

If so, what goes in the next iteration?

Page 68: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

adjust BV model

run features thru model

re- prioritize

Page 69: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

Let’s give it a go….

Page 70: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

Start Up

Exercise: Pick a project.Practicum

Pick an objective, a brand, or a project.

Page 71: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

MarketDifferentiating

High

Low

Mission CriticalLow High

Differentiate

Parity

Partner?

Who cares?

What is the purpose?

Page 72: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

your

decision

filter?

Page 73: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

the 5 questions:

1. Whom do we serve and what do they want and need most?

2. What do we provide to help them?

3. What is the best way to provide this?

4. How do we know we are succeeding?

5. How should we organize to deliver?

Page 74: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

What’s On Your Billboard?

Page 75: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

Purpose

Page 76: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

your considerations?

Page 77: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

prioritize

Page 78: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

costs

and

benefits

?

Page 79: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

Purpose

Considerations

Costs and Benefits

Business Value Model

Page 80: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

resolve differences

Page 81: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

group chunks high – medium - low

Page 82: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

Transaction

Costs

add what to

make better decisions ?

Page 83: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

“build” some

chunks…

Page 84: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

at the end

of the

“chunk”

Page 85: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

did

the

value inputs

change?

Page 86: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

market

window moves

out

Page 87: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

summary

Page 88: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

Purpose

Considerations

Costs and Benefits

Business Value Model

Page 89: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

it’s

a

conversation

Page 90: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

what do we do?

Page 91: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

when do we do it?

Page 92: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

when

do we decide?

Protect Team Boundaries

Page 93: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

using the value modelo

bje

cti

ves

/ p

roje

cts

/ id

ea

s

Value Model

Va

lue

Mo

del

pri

ori

tize

d c

hu

nk

s

build highest value chunks

adjust VMif inputs changed

discuss value and value to

date

Enough value to go to market?

~ Yes? Deploy

~ No?

Continue?

~ No? Stop.

~ Yes?

Page 94: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk

ideas that work?

Page 95: Decision making leadership practices applications step up, step back collaboration culture of trust problem solving managing risk