deception training by a former cia agent

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Copyright © 2015, QVerity, Inc. All rights reserved. 1 SPY THE LIE Digiday Agency Summit October 27, 2015

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Page 1: Deception Training by a Former CIA Agent

Copyright © 2015, QVerity, Inc. All rights reserved. 1

SPY THE LIE

Digiday Agency Summit

October 27, 2015

Page 2: Deception Training by a Former CIA Agent

Copyright © 2015, QVerity, Inc. All rights reserved. 2

•  Founding Partner, QVerity –  Co-author of The NY Times bestsellers “Spy the Lie” and “Get the Truth” –  Widely considered a leading authority on detection of deception, critical

interviewing, and non-coercive elicitation –  Developer of a behavioral screening program currently in use within the federal

government and a variety of private industries –  Provides consulting services for Forbes Top 10 Richest Families –  Conducts high-level screening interviews within the U.S. government –  Extensive experience in conducting training for U.S. government agencies to

include the CIA, FBI, Border Patrol, USCIS, DOS, and DOD; within the law enforcement community; for financial services and private sector firms

•  Former CIA security specialist and instructor (20+ years) –  Extensive experience in interviewing, interrogation, and polygraph

examination, focused primarily on national security, employment, and criminal issues

•  Education –  MA, Forensic Psychology and MA, Secondary Education/English, Marymount U.

Susan Carnicero

Page 3: Deception Training by a Former CIA Agent

Copyright © 2015, QVerity, Inc. All rights reserved. 3

Is she lying or telling the truth?

Suspect

Page 4: Deception Training by a Former CIA Agent

Copyright © 2015, QVerity, Inc. All rights reserved. 4

Page 5: Deception Training by a Former CIA Agent

Copyright © 2015, QVerity, Inc. All rights reserved. 5

•  Analyze vs. speculate

•  Manage your bias

•  Recognize evasiveness

•  Beware of aggression

•  Differentiate between convince vs. convey

•  Know what non-verbal cues mean

Spy the Lie Keys to Success

Page 6: Deception Training by a Former CIA Agent

Copyright © 2015, QVerity, Inc. All rights reserved. 6

•  Disregard global behaviors •  Identify the stimulus •  Focus on behaviors directly

associated with the response •  Rely on:

– Timing – Clusters

Analyze vs. Speculate

Page 7: Deception Training by a Former CIA Agent

Copyright © 2015, QVerity, Inc. All rights reserved. 7

Seconds

Initial deceptive behavior must begin within the first five seconds

1 0 2 3 4 5

Question (stimulus)

Answer (response)

Timing

Page 8: Deception Training by a Former CIA Agent

Copyright © 2015, QVerity, Inc. All rights reserved. 8

Seconds 1 0 2 3 4 5

Question (stimulus)

Answer (response)

Start of deceptive verbal and non-verbal behaviors

= Verbal = Non-Verbal

Clusters

Page 9: Deception Training by a Former CIA Agent

Copyright © 2015, QVerity, Inc. All rights reserved. 9

•  Ignore truthful behavior

•  Avoid self-fulfilling prophecy

•  Guards against the halo effect

Manage Your Bias

Page 10: Deception Training by a Former CIA Agent

Copyright © 2015, QVerity, Inc. All rights reserved. 10

•  Failure to provide information asked for •  Failure to deny •  Use of exclusionary qualifier(s)

Recognize Evasiveness

Page 11: Deception Training by a Former CIA Agent

Copyright © 2015, QVerity, Inc. All rights reserved. 11

•  Attacking the questioner •  Attacking third party •  Demonstrating an inappropriate level of

concern

Beware of Aggression

Page 12: Deception Training by a Former CIA Agent

Copyright © 2015, QVerity, Inc. All rights reserved. 12

•  Convincing statements

•  Referral statements

•  Invoking religion

•  Perception qualifiers

Differentiate Between Convince vs. Convey

Page 13: Deception Training by a Former CIA Agent

Copyright © 2015, QVerity, Inc. All rights reserved. 13

•  Behavioral pause •  Verbal/Non-verbal disconnect •  Anchor point movements •  Grooming gestures •  Hand to face

Know What Non-verbal Cues Mean

Page 14: Deception Training by a Former CIA Agent

Copyright © 2015, QVerity, Inc. All rights reserved. 14

Is she lying or telling the truth?

Suspect

Page 15: Deception Training by a Former CIA Agent

Copyright © 2015, QVerity, Inc. All rights reserved. 15

Page 16: Deception Training by a Former CIA Agent

Copyright © 2015, QVerity, Inc. All rights reserved. 16

•  Analyze vs. speculate

•  Manage your bias

•  Recognize evasiveness

•  Beware of aggression

•  Differentiate between convince vs. convey

•  Know what non-verbal cues mean

Spy the Lie Keys to Success

Page 17: Deception Training by a Former CIA Agent

Copyright © 2015, QVerity, Inc. All rights reserved. 17