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1/1Imaging Spectrum | December 2008   www.imaging-spectrum.com

In this Issue

December 2008 Volume 7, Issue 5

Imaging Spectrum (ISSN 1540-5044) is published monthly by Imaging Spectrum Inc, 7310 Smoke Ranch, Suite

Q, Las Vegas, Nevada, 89128. Regular annual subscriptions are free to Int’l ITC members and available to

domestic non-members for $45.00, international non-members for $120.00. Priority mail subscriptions are

$90.00 for domestic and $180.00 for international.

Departments

5 Editor’s Column59 Int’l ITC pages64 Last Word

In the Limelight

8 Mac Impresores Turns to GMC8 John Nicely Joins GSSI

8 InkTec America Moves to New Warehouse10 Rapid Refill Opens Franchise in Boulder10 PTi Promotes Representatives10 Office Depot Awarded Office Supply Business for New York10 Ricoh Showcases Products, Solutions at Graph Expo 200810 Toshiba Receives ‘Learning In Practice’ Award11 UniNet Headquarters, R&D Relocate11 BTA Schedules Fix Workshop12 Office Depot Official Provider for Florida Entrepreneurs’ Organization12 MSE Adopts ISO Page-Yield Standards12 UniNet Mourns Prashanth Makam

Features

14 Got Business in China? Learn Mandarin or Get a TranslatorGoing to China on business means knowing the language, learning it or getting a

translator. Be careful what you say.14 Twenty Key Phrases for Business in China

A guide to Chinese business sayings. ‘Manners maketh man’ is one.

16 HP’s Not Alone in its Ink Jet Placement StrategyThis second in a two-part series about ink jet printers in the office also includes somephoto-capable printers among non-HP OEMs.

19 2008: The Onset of a Recession…or a Renaissance?2008 was a wild ride, and the imaging supplies industry is right in the thick of themelee. This article looks back at the aftermarket, court cases and the OEMsthroughout 2008.

20 Meet Tom Fricke, New Cartridge World CEOA candid interview with the new CEO of the fastest-growing and largest cartridge-franchise company.

24 RPE Research Notes Ink Jet GrowthA special report from Recycler Publishing and Events (RPE) details the hardware

market overseas and previews a future report on the supplies markets.

Finding Focus: Remanufacturing Views PhotoPrinting from Many Angles

29 Making a Profit on At-Home Photo PrintingIt’s a varied picture of success for remanufacturers of ink jet cartridges in the photo-printing market, detailed in this story from their point of view.

34 Photo Printing Still Dominates Growing Market SegmentPhoto printing - and particularly home photo printing - has been a ‘sleeper’ aspect ofprinting, but it is a market segment that grows yearly.

36 Printers and Features for Photo Printing Keep DevelopingPhoto printers now sport features such as color display and touch screens. Thecartridges have features that ease remanufacture, too.

Smart Biz

38 Jump Start Sales in a Slow EconomyIf the economy makes you want to run for cover, dodge costly mistakes. Here are thethree most common ones businesses make in a slow economy.

News in Imaging

40 Future Graphics Assets Acquired by Mitsubishi Kagaku Imaging Corp.40 Office Depot Launches Online Digital Photo Service40 Xerox Seeks Voluntary Layoffs in United States41 TABS Establishes New Market Presence42 ATS Finalizes Acquisition of iPrint42 Canon and Toray Develop Bio-Based Plastic For Multifunction Office Systems

42 Sensient Closes $85 Million Term Loan Agreement44 SpencerLab Releases White Paper on Comparative Print Quality Analysis44 Office Depot Announces Third Quarter Results44 500th Print Provider Joins Earthtone’s Print Evolution46 Lexmark Revenue Down46 Office Depot Recognizes Counties across America for Energy Efficiency

What Works

46 Easy to Remanufacture Cartridges You Should Be Remanufacturing,Part IVFeatured this month in this popular step-by-step illustrated series are the RicohCL-3500 (Type 165), Ricoh CL-4000 (Type 145), Xerox Phaser 7700 and the XeroxPhaser 6250.

What’s New

52 Faroudja Offers Bulk Toner for the Xante Ilumina52 UniNet Adds Summit Products for HP P4014, 4015, 451552 Static Control Markets Chips for the Canon PGI-1/2/7/952 Sharp Initiates Sales of Frontier MFP Series52 MSE Expands HP Lineup with Two More Models53 Ricoh Unveils Ricoh C90053 R-Jet Tek Announces New Cart Cleaning Solution53 Supply Source Unveils New Inks53 Faroudja Offers Dell 3110 Chips53 West Point Products Markets HP Maintenance Kits54 Static Control Qualifies Components for Samsung SF-D560RA Cartridge54 ACM Adds to Konica Minolta Line54 Lexmark Releases 38 New Printers54 UniNet Releases Products for Samsung Models

55 Ricoh Introduces Color MFP Aficio Series55 West Point Products Releases New Compatible Drum Units55 MSE Unveils Compatibles for the Lexmark E35055 Static Control Releases Products for the CB540-543A Cartridges55 Oasis Releases Toner for Dell 3100 Printers55 Aerocell Launches New Packaging Line56 NATT Unveils DU-102 for Konica Minolta Machines56 Faroudja Unveils End Caps for the HP 420056 Color Imaging Introduces Compatible Toner Cartridges for Dell and Xerox56 FGIC Launches OPCs for HP 2600 Cartridges56 Static Control Releases Odyssey Foam PCRs56 UniNet Unveils Toner for Dell MFPs56 ILG Releases Cartridges for Brother TN-360