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SFIA THOUGHT LEADERSHIP WEBINAR December 12, 2019 A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman Coordinator, Communications & Marketing SFIA Featured Speaker: Neil Schwartz Founder & Head of Insights TGP Insights Head of Business Development Prosper Insights & Analytics Questions can be submitted to the GoToWebinar toolbar

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Page 1: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

SFIA THOUGHT LEADERSHIP WEBINAR

December 12, 2019

A Dive into Trends & Consumer Behavior this Holiday Season

Webinar Host:Alli SchulmanCoordinator, Communications & MarketingSFIA

Featured Speaker:Neil SchwartzFounder & Head of InsightsTGP InsightsHead of Business DevelopmentProsper Insights & Analytics

Questions can be submitted to the GoToWebinar toolbar

Page 2: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

JANUARY COUNCIL MEETINGS

January 3, 20208:00 - 10:00 AM

SFIA Softball/Baseball Council Meeting

Nashville, TN

Contact: Gregg Hartley

January 11, 20208:00 - 10:00 AM

SFIA Lacrosse Council MeetingPhiladelphia, PA

Contact: Gregg Hartley

January 13, 202010:00 AM - 12:30 PM

SFIA Football Council MeetingNashville, TN

Contact: Gregg Hartley

January 16, 20202:30 - 4:30 PM

SFIA Soccer Council MeetingBaltimore, MD

Contact: Alex Kerman

January 21, 20202:00 - 4:00 PM

SFIA US Golf Manufacturers Council MeetingOrlando, FL

Contact: Bill Sells

Page 3: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

Tim FreudenbergerFounding Partner

January 16, 20202:00 PM (EST)

Ring in the New Year Lawsuit Free – A Review

of California Employment Laws That Affect the

Fitness IndustryJohn Giovannone

Partner

Page 4: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

…..we know the future.

For more information:Neil SchwartzTGP Market [email protected]

Page 5: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

• 25+ Years of Marketing Research Experience

• 17+ Years specific to sports, fitness ,sporting goods, footwear, apparel and outdoor recreation

• Former V.P of Market Insights for SportScanInfo. (SportsOneSource)

• Founded TGP Insights in 2019 to help Brands, Retailers and Associations get a handle on what data is useful and then help mine strategic insights.

• Working with multiple data providers including Prosper Retail Insight & Analysis, Channel Signal, Insights driven from consumer reviews and MIRO AI, State of the Art product identification platform.

• Co-Host of the Sports Lifestyle Podcast. Available on all major podcast platforms.

About Neil Schwartz & TGP Insights

Page 6: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

U N I Q U E | A C C U R A T E | P R E D I C T I V E

PROSPER RETAIL DATA IS DIFFERENT

• 1st Party Anonymous Data

• Privacy Compliant

• Retail Currency for National Retail Federation

• Covers all aspects of the Consumer Economy

• Used by leading firms in multiple sectors:Investment Banks & Funds, Retailers, Financial Services, CPG, Media, Digital Marketers

P A S T | P R E S E N T | F U T U R E

Page 7: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

HOW PROSPER DATA IS DIFFERENT

Largest Monthly “Scientific” Study of US Consumers

Anonymous first party data covering consumer behaviors across retail, financial services, auto, mobile, dining out, digital commerce, health care, media and consumer products

• Understanding consumer behaviors and spending plans that impact the banking sector including:

• Mobile adoption of digital payment methods

• Big ticket plans: Home, Travel, Auto, etc.

• Generational differences (E.g. Millennials vs Boomers)

• Benchmarking Regional Differences (E.g. Local Market Profiles by Zip)

• Retail Channel Preferences Wal-Mart v Target v Amazon

• Media Influence for Financial Services decisions

• Psychographics: Happiness, OCEAN, Impulsivity, Risk Indicators

Unique Questions:-Write-ins-Forward Looking-Single Source-Motivations-Demographics

Page 8: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

Rundown

• Over-Arching Macro Consumer Trends• Spending on Sports Equipment• A Look into Overall Holiday Shopping• Thanksgiving Weekend by the Numbers• The Consumer is King• Wrap Up• Q & A

Page 9: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

Over-Arching Macro Economic Situation

• There is about an 8% increase in Adults 18 years and older in overall consumer confidence

• Based on the Prosper Confidence Index, consumers are feeling confident versus the previous month and y/y.

Page 10: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

Sentiment Matters

• The Prosper Consumer Mood Index is showing a real increase for both the m/m and y/y

• It has been proven over and over again that happy consumers spend more money

Over-Arching Macro Economic Situation

Page 11: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

Consumer Spending Projections

Over-Arching Macro Economic Situation

• Consumer spending drops on a M/M basis as the Holiday Shopping Season progresses.

• The Y/Y Spending pains a totally different story in terms of consumer spend intentions.

Page 12: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

• Indications are that consumers are getting a bit more open to spending money

• Consumers are slightly focused on things they want and less on things they need

Over-Arching Macro Economic Situation

Page 13: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

$190.00 $200.00 $210.00 $220.00 $230.00

Y/Y Annual Spend Trend for Sports Equipment Purchases

Adults 18+: S ep 2018 Adults 18+: S ep 2019

S ource: Prosper Insights & Analytics™ , Monthly Consumer S urvey

Y/Y Consumer Spending on Sports Equipment

Spending on Sports Equipment

Consumer Spending for Sports Equipment is up close to 10% y/y

Page 14: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

99 111

0

25

50

75

100

125

150

175

200

Y/Y Sporting Goods Spending Index

Source: Prosper Insights & Analytics™, Monthly Consumer Survey

Spending on Sports Equipment

Page 15: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

0.0% 10.0% 20.0% 30.0% 40.0%

Dicks Sporting Goods

Walmart

Amazon

Academy

Target

Big 5 Sporting Goods

Modell's

Cabela's

Dunham's Sports

No Preference

Shop Most Often (Dec-2019)

Adults 18+: Dec 2018 Adults 18+: Dec 2019

Source: Prosper Insights & Analytics™, Monthly Consumer Survey

Stores Preferred by Consumers

Store Shopping Preferences for Sports Equipment

Page 16: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

$860.00

$880.00

$900.00

$920.00

$940.00

$960.00

$980.00

$1,000.00

$1,020.00

$1,040.00

$1,060.00

2016 2017 2018 2019

4-Year Holiday Spending

2019 Holiday Shopping

• Consumers are projecting to be spending about 4% more in 2019 than in 2018. • This is the biggest percentage jump in 3 years

Released by the NRF

Page 17: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

2015 2016 2017 2018 2019

Holiday Shoppers Like to get an Early Start

Before September September October

November First 2 weeks of December Last 2 weeks of December

2019 Holiday Shopping

• Over 61% of all Holiday Shopping occurs before we even hit December.• Hence the reason for “Black Friday”

Released by the NRF

Page 18: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

16.5%

17.0%

17.5%

18.0%

18.5%

19.0%

19.5%

20.0%

2013 2014 2015 2016 2017 2018 2019

Holiday Spending on Sports Equipment

2019 Holiday Shopping

18.5% of all consumers 18 years and older will make a sports equipment purchase this holiday season

Page 19: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

Adults, 18+ 18-24 25-34 35-44 45-54 55-64 65+

Holiday Purchases of Sporting Goods by Demos

2019 Holiday Shopping

Page 20: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

Consumers are Sending Retailers & Brands Some Distinct Signals

2019 Holiday Shopping

Courtesy of Eagle Alpha

Page 21: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

Thanksgiving Weekend Kick-Off to Holiday Shopping

Released by the NRF

Page 22: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

Thanksgiving Weekend Kick-Off to Holiday Shopping

Consumers Spend was projected up 15.3% Y/Y

Released by the NRF

Page 23: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

Thanksgiving Weekend Kick-Off to Holiday Shopping

29.6%

66.6%

47.4%

26.5%

22.3%

Thanksgiving Day

Black Friday

Saturday

Sunday

Monday

Holiday Weekend Shopping by the Days

Released by the NRF

Page 24: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

Thanksgiving Weekend Kick-Off to Holiday Shopping

Released by the NRF

Page 25: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

2017 2018 2019

Holiday Weekend Shopping

Yes - In stores Yes - Online

Thanksgiving Weekend Kick-Off to Holiday Shopping

Released by the NRF

Page 26: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0%

Computer at home

Computer at work

A mobile device (e.g. smartphone, tablet, etc.)

Shopping on Cyber Monday

Thanksgiving Weekend Kick-Off to Holiday Shopping

Released by the NRF

Page 27: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

Holiday Shopper Purchase Motivators

2017 2018 2019

Thanksgiving Weekend Kick-Off to Holiday Shopping

Released by the NRF

Page 28: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

Thanksgiving Weekend Kick-Off to Holiday Shopping

Released by the NRF

0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% 40.0% 45.0%

Pinterest

Twitter

Radio advertising

Blogs

Group buying websites (e.g. Groupon, LivingSocial, etc.)

Retailer apps

Instagram

Within the retail store

Direct mail

Facebook

Coupon websites (e.g. RetailMeNot.com, Ebates, etc.)

TV advertising

Friends/Family

Retailers, websites

Online search

Advertising circulars

Emails from retailers

Holiday Shopping Influencers

Page 29: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

The Tale of the Tape for Holiday Shopping

• Overall Holiday Spending up 3.8%-4.2% Y/Y

• Black Friday Weekend saw 166M US Consumers were either out shopping or on their devices. That’s a 14% y/y increase

• Average spend was up 16% to almost $314 dollars per shopper.

• 18-34 year olds or the Gen-Z Generation went big at $440 per consumer with the 35-44 Millenials coming in at almost the same levels.

• Almost 50% of all Holiday shopping will be completed by the end of November inclusive of the Holiday Weekend

2019 Holiday Shopping

Page 30: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

Consumers Are Calling the Shots

• 124M Shoppers walked into traditional Brick & Mortar retail outlets

• 142M shopped using retailer websites and taking advantage of BOPIS opportunities

• Shoppers that utilized both online and tradition B & M spend 25% more on holiday shopping than those that used one or the other.

• Shoppers took advantage of “Free Shipping” as purchases using that were up 42%

• Buy Online and Pick Up in Store, BOPIS, was up 20% y/y

• About 36% of sales incorporates some sort of promotional activity

Page 31: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

…..we know the future.

For more information:Neil SchwartzTGP Market [email protected]

Page 32: December 12, 2019 A Dive into Trends & Consumer Behavior ... Schwartz Webinar Presentation.pdf · A Dive into Trends & Consumer Behavior this Holiday Season Webinar Host: Alli Schulman

Expert Panelist:Neil [email protected] InsightsFounder & Head of Insights

Have any questions?

Additional questions or contact information can be

submitted to [email protected]

Host:Alli [email protected], Communications & Marketing

Thank you to all of our participants!

April 13-14, 2020Indianapolis, IN

“Ring in the New Year Lawsuit Free – A Review of California Employment Laws That Affect

the Fitness Industry”2:00 PM (EST)

January 16, 2020

March 10-11, 2020Washington, DC