deca financial services reduces dr costs by more than 50%

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DECA Financial Services, LLC, a nationally licensed accounts receivable management company, relies on their mission-critical call center application to keep business going each day. They needed a way to guarantee that their application would recover quickly so business could keep moving forward, no matter what. In this presentation, Bluelock CTO Pat O’Day and DECA Financial Services CIO Kevin Schoenrock review the process DECA Financial went through evaluating their DR plan, quoting both cloud-based and traditional options and why they ultimately felt the decision to invest in Recovery-as-a-Service was “a no-brainer”. LEARN WHY DECA FINANCIAL IS: - Leveraging RaaS to scale their protection with their growing business - Eliminating their reliability and recovery concerns with confidence - Meeting and exceeding compliance requirements in their RaaS environment http://www.bluelock.com/cloud-services/raas/

TRANSCRIPT

Page 1: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

Page 2: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

Housekeeping

•  Chat your questions to the host and we’ll answer them during our Q&A

•  Join the conversation on Twitter by using hashtag #BLRaaS

•  This webinar is being recorded. We’ll email you the recorded presentation in a few days.

Page 3: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

Speakers

Pat O’Day Chief Technology Officer,

Bluelock (@ODayP)

Kevin Schoenrock Chief Information Officer DECA Financial Services

Page 4: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com @Bluelock | #BLRaaS | www.bluelock.com

•  Why DR was Important to DECA

•  How RaaS Saved DECA Over 50%

•  How Bluelock Fits in the Picture

•  What the Solution Looks Like

DECA Financial Services Reduces DR Costs

Page 5: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

WHY DR IS IMPORTANT TO DECA FINANCIAL SERVICES

Page 6: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

About DECA Financial Services

•  Nationally licensed accounts receivable management company

•  Small IT team responsible for success •  Already hosts production in the cloud,

with Bluelock •  Required the upmost security and

compliance from their cloud and DR solutions

Page 7: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

Why Disaster Recovery?

•  Core application needed to be protected for mission-critical call center application to keep business running

•  Data is critical to business because it’s how we make our money

•  The data is sensitive, we need to comply with regulations and with our clients so we can be trusted

@Bluelock | #BLRaaS | www.bluelock.com

Page 8: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

DECA Financial

•  Goals –  Protect mission-critical applications –  Reduce downtime to 24 hours or less

•  Critical Applications –  Call center and databases –  Responsible for generating core business revenue

•  Risk –  Power, weather, and systems/network issues can

cause prolonged downtime

Page 9: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

Evaluating Solutions

Traditional Colocation for a full build-out datacenter

Recovery-as-a-Service with current cloud provider

VS.

Page 10: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

WHY RECOVERY-AS-A-SERVICE?

Page 11: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

Cost Comparison

•  Traditional Colocation: $9,400/mo ~ $250,000 total •  Over 36 months = ~7,000/mo •  Plus, management: $1,400/mo •  Plus, colocation space: $1,000/mo

•  Recovery-as-a-Service: $4,000/mo •  ~$4,000/month

•  Savings: –  $5,400/month –  $194,400 over 36 months!

Page 12: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

But Wait, There’s More…

•  Met client and regulatory core requirements •  Recovery time objective of less than 24 hours •  Also achieved:

– Geographic protection – Dynamic and scalable – High-touch service –  24x7x365

•  And had an extra $5,400/mo

Page 13: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

Other Things to Consider

•  Active production firewall at the DR site to handle the networking failover

Page 14: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

Control vs. Cost

•  Traditional thinking was that RaaS for DR gave up control

•  Found that RaaS was better than traditional control –  Don’t have to manage or worry about it. Can

forget about it until it’s needed. That’s worth every penny.

•  Can always rely on my extended Bluelock team to declare or help when needed

Page 15: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

WHY BLUELOCK?

Page 16: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

Compliance and Confidence

•  Need to comply with all federal regulations

•  With RaaS, we don’t have to worry – we trust Bluelock

•  Huge selling point to future clients when we can guarantee a 4-hour full uptime

Page 17: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

Indy or Vegas?

Page 18: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

DECA IN THE CLOUD: ARCHITECTURE

Page 19: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

Picking the Right RTO

Page 20: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

Bluelock Confidential @Bluelock | www.bluelock.com | 20

Solution: Bluelock RaaS 4504 VDC –  Data is replicated in near real-time to Bluelock

Vegas over a private network –  Application recovery time estimated to be <1 hour

Call Center Applications

Vegas

DECA Financial

Page 21: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

HQ Call Center

Continuous Data Protection

Internet VPN

tw telecom Metro Ethernet

Indy Vegas

Establish Connection

Page 22: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

FAILOVER PROCESS During an Outage

Page 23: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

HQ Call Center

Continuous Data Protection

Internet VPN

tw telecom Metro Ethernet

Indy Vegas

Failover Process

Page 24: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

FAILBACK PROCESS After an Outage

Page 25: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

HQ Call Center

Continuous Data Protection

Internet VPN

tw telecom Metro Ethernet

Indy Vegas

Failback Process

Page 26: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

RE-ENABLE PROTECTION

Page 27: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

HQ Call Center

Continuous Data Protection

Re-enable Protection

Internet VPN

tw telecom Metro Ethernet

Indy Vegas

Page 28: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

What’s Next?

•  Additional testing •  New network designs •  Cloud strategy moving forward •  New ideas

@Bluelock | #BLRaaS | www.bluelock.com

Page 29: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

Connect with Bluelock

Questions, comments or want more detail on DR in the cloud? Connect with Bluelock!

Page 30: DECA Financial Services Reduces DR Costs by More Than 50%

@Bluelock | #BLRaaS | www.bluelock.com

And the Winner Is…