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CCC Contract ComponentsM = Mandatory, O = Optional2013 SAP AG. All rights reserved.#CustomerCCC Business Process StepsPlan CCCManage CCC QuotationActivate CCCMaintain CCCChange CCCClose CCCCCC Cross-Functionality & Master Data2013 SAP AG. All rights reserved.#Customer1. Plan CCCFramework OpptyMaster Oppty 1Sub-Oppty G+RSub-Oppty ETBundle original CCC with CCC addendumsMaintain common CCC IDCopy all items from selected sub-opportunities to master opportunityPlan all potential items (investment goods, services, consumables) for a business unit (G+R, ET, SI, )Get approved by territory managerSub-Oppty SIMaster Oppty 2Case2013 SAP AG. All rights reserved.#Customer2. Manage CCC QuotationFramework OpptyMaster Oppty 1Sub-Oppty G+RSub-Oppty ETSub-Oppty SIMaster Oppty 2CRM QuotationCopy all items from selected master opportunity to CRM quotationGet approved by CCC managerERP QuotationReplicate to ERP if customer acceptsCase2013 SAP AG. All rights reserved.#Customer3. Activate CCCFramework OpptyMaster Oppty 1Sub-Oppty G+RSub-Oppty ETSub-Oppty SIMaster Oppty 2CRM QuotationLeading ContractReturn OrderScheduling AgreementQuantity ContractERP QuotationTrade-in goodsConsumablesNew investment goodsInvoicing, controlling, ...CRM Srv. ContractCreate service contract by actionLAECalculation of financing, service, .Case2013 SAP AG. All rights reserved.#Customer4. Manage CCCFramework OpptyMaster Oppty 1Sub-Oppty G+RSub-Oppty ETSub-Oppty SIMaster Oppty 2CRM QuotationLeading ContractReturn OrderSales OrderValue ContractERP QuotationCRM Srv. ContractLAEInbound DeliveryRelease OrderOutbound DeliveryRegular invoicesCRM Srv. OrderDetermine service contracts based on bricksCase2013 SAP AG. All rights reserved.#Customer5. Manage CCCFramework OpptyMaster Oppty 1Sub-Oppty G+RSub-Oppty ETSub-Oppty SIMaster Oppty 2QuotationLeading ContractQuotationSrv. ContractSub-Oppty G+RMaster Oppty 3Quotation 2Quotation 2CASEFramework OpptyValue ContractSales Order for Investment GoodsSales Order for ConsumablesTraid-InInbound DeliveryOutbound DeliveryCredit MemoSales Order 2 for Investment GoodsOutbound DeliveryIntra BillingIntra BillingCRMERP2013 SAP AG. All rights reserved.#Customer5. Change CCCFramework OpptyMaster Oppty 1Sub-Oppty G+RSub-Oppty ETSub-Oppty SIMaster Oppty 2QuotationLeading ContractQuotationSrv. ContractSub-Oppty G+RMaster Oppty 3Quotation 2Quotation 2CASEFramework OpptyValue ContractSales Order for Investment GoodsSales Order for ConsumablesTraid-InInbound DeliveryOutbound DeliveryCredit MemoSales Order 2 for Investment GoodsOutbound DeliveryIntra BillingIntra BillingCRMERP2013 SAP AG. All rights reserved.#Customer