debt management work group session · debt management work group session october 22, 2019 1:00 to...
TRANSCRIPT
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Debt Management Work Group Session
October 22, 2019
1:00 to 1:30, Central Standard Time
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Introduction
Facilitator:
Robert Nobles, Program Analyst
Jill Pettingill, Program Analyst
Presenters:
Tammy Buras, Program Analyst
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Housekeeping
• Participants will be placed in “listen only mode”. • Submit questions into the Chat Box or submit via the ServiceNow
Customer Service Portal (CSP). Indicate in the request in the description field; Debt Management Work Group Inquiry
• The Debt Management Services Branch (DMSB) will respond to questions within two weeks. Responses will be posted on the NFC website under Debt Management Information.
• DMSB is also soliciting for additional topics of interest for future Work Group sessions.
• Please enter those requests in the Chat Box or submit via the ServiceNow CSP.
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NFC Agenda
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ABCO Main Menu and Screen Modifications
National Finance Center (NFC) Mainframe Warning Screen
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ABCO Main Menu and Screen Modifications (continued)
NFC Banner Screen
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ABCO Main Menu and Screen Modifications (continued)
CL/Supersession Main Menu Screen
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ABCO Main Menu and Screen Modifications (continued)
Main Menu Screen – AR00100
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ABCO Main Menu and Screen Modifications (continued)
Employee Indebtedness Screen – AR00155
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ABCO Main Menu and Screen Modifications (continued)
Employee Indebtedness Screen – AR00155 (Example)
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Future ABCO Notice Modifications
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Future ABCO Notice Modifications (Continued)
Form NFC-631, Demand Notice for Payment
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Future ABCO Notice Modifications (Continued)Form NFC-937, Notice of Intent to Recover Past-Due Health Benefits From Salary
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Useful Information
• Hyperlink to:
– NFC webpage to locate Debt Management Information• Hyperlink to:
– 2019 Date to Print and Mail ABCO Notices• Hyperlink to:
– Instructions on how to retrieve large ABCO Form reports fromthe Reporting Center, if the report is too large to view
• Hyperlink to:– The ABCO Procedure Manual, web version
• Hyperlink to:– The ABCO Procedure Manual, PDF version