de–4330 sub. code 11

63
Sp 1 DE–4330 DISTANCE EDUCATION COMMON FOR M.B.A. (G)/ B & F/EM/HM/IB/T/PM/HRM/RM/LM/TM/CM/MM/FM/SM/CS/ P & OM. DEGREE EXAMINATION, MAY 2018. First Semester MANAGEMENT – PRINCIPLES AND PRACTICES (2013 – 2014 Academic Year and 2014 Calendar Year Onwards) Time : Three hours Maximum : 100 marks SECTION A — (5 8 = 40 marks) Answer any FIVE questions. All questions carry equal marks. 1. Define management. Explain its nature. ÷©»õsø© GߣuØS Áøμ»UPn® u¸P. Auß ußø©PøÍ ÂÍUSP. 2. Explain the advantages and disadvantages of planning. vmhªku¼ß |ßø©PøͲ® wø©PøͲ® ÂÍUSP. 3. What are the various steps involved in decision making? •iöÁkzu¼À EÒÍ £À÷ÁÖ £i{ø»PøÍ £ØÔ ÂÁ›UP. 4. Briefly explain the various forms of organisation. Aø©¨¦ •øÓ°ß £À÷ÁÖ ÁiÁ[PøÍ ÂÍUSP. Sub. Code 11

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Page 1: DE–4330 Sub. Code 11

Sp 1

DE–4330

DISTANCE EDUCATION

COMMON FOR M.B.A. (G)/ B & F/EM/HM/IB/T/PM/HRM/RM/LM/TM/CM/MM/FM/SM/CS/

P & OM. DEGREE EXAMINATION, MAY 2018.

First Semester

MANAGEMENT – PRINCIPLES AND PRACTICES

(2013 – 2014 Academic Year and 2014 Calendar Year Onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. Define management. Explain its nature.

÷©»õsø© GߣuØS Áøμ»UPn® u¸P. Auß

ußø©PøÍ ÂÍUSP.

2. Explain the advantages and disadvantages of planning.

vmhªku¼ß |ßø©PøͲ® wø©PøͲ® ÂÍUSP.

3. What are the various steps involved in decision making?

•iöÁkzu¼À EÒÍ £À÷ÁÖ £i{ø»PøÍ £ØÔ ÂÁ›UP.

4. Briefly explain the various forms of organisation.

Aø©¨¦ •øÓ°ß £À÷ÁÖ ÁiÁ[PøÍ ÂÍUSP.

Sub. Code 11

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DE–4330

2

Sp 1

5. What do you understand by delegation of authority? Explain briefly the principles of delegation.

AvPõμ® £Qº¢uÎzuÀ Gߣx SÔzx }ú AÔÁx ¯õx?

Auß öPõÒøPPøÍ _¸UP©õP ÂÁ›.

6. What are the characteristics of a good communication system? Explain.

J¸ |À» öuõhº¦•øÓ°ß C¯À¦PÒ ¯õøÁ? ÂÍUSP.

7. Explain the techniques of effective co-ordination.

BØÓÀ ªUP J¸[Qøn¨¤ØSz ÷uøÁ¯õÚ ~m£[PøÍ

ÂÍUSP.

8. Write a descriptive note on ‘Benchmarking’.

{ÖÁÚzvÀ ‘uμ{ø» AÍÃk’ SÔzx ÂÍUP©õÚ SÔ¨¦

ÁøμP.

SECTION B — (4 × 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. Describe the 14 principles of management given by Henri Fayol.

öíßÔ L£õ¯¼ß £vÚõßS ÷©»õsø© uzxÁ[PøÍ

ÂÁ›UP.

10. Analyse the various steps involved in planning process.

vmh |øh•øÓ°À EÒÍh[Q¯ £À÷ÁÖ Pmh[PøÍ B´Ä

ö\´P.

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3

Sp 1

11. Explain the concept of span of control and its importance with examples.

Pmk¨£õmk GÀø» Gߣuß P¸¨ö£õ¸øͲ®, ©ØÖ®

•UQ¯zxÁzøu²® Euõμn[PÐhß ÂÍUSP.

12. Discuss the factors determining the degree of decentralisation.

£μÁ»õUSu¼ß AÍÂøÚ wº©õÛUQßÓ PõμoPøÍ

ÂÁõvUP.

13. Examine the different styles of leadership.

uø»ø©°ß £À÷ÁÖ £õoPøÍ ÂÁ›UP.

14. Enumerate the various techniques of control.

Pmk¨£õmiß £À÷ÁÖ ~m£[PøÍ ÂÁ›UPÄ®.

15. Elucidate the fundamental principles of TQM.

ö©õzu uμ ÷©»sø©°ß Ai¨£øh öPõÒøPPøÍ

öuÎÄ£kzxP.

–––––––––––––––

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sp3

DE–4331

DISTANCE EDUCATION

Common for M.B.A. (G) /B & F / EM / HM / IB / T / PM / HRM / RM / LM / TM / CM / MM / FM / SM / CS / P & OM DEGREE

EXAMINATION, MAY 2018.

First Semester

ORGANISATIONAL BEHAVIOUR

(2013 – 14 Academic Year and 2014 Calendar Year Onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. What are the key elements of OB?

Aø©¨¦ \õº¢u ÷£õUQß •UQ¯ EmTÖPÒ ¯õøÁ?

2. Discuss the various stages involved in the group development.

SÊ E¸ÁõUPzvÀ EÒÍh[Q¯ £À÷ÁÖ £i{ø»PøÍ

ÂÁõv.

3. Define learning. What are its characteristics?

PØÓÀ – Áøμ¯Ö. Auß ]Ó¨¤¯À¦PÒ ¯õøÁ?

4. Discuss the measures to avoid organisational politics.

Aø©¨¦\õº Aμ]¯ø» uº¨£uØPõÚ |hÁiUøPPøÍ

ÂÁõv.

Sub. Code 12

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2

sp3

5. Briefly explain the conflict process.

•μs£õmk ö\¯À•øÓø¯ _¸UP©õP ÂÍUSP.

6. What are the different approaches to organisational effectiveness?

Aø©¨¦ \õº¢u BØÓÀªUP ußø©UPõÚ £À÷ÁÖ

AqS•øÓPÒ ¯õøÁ?

7. Discuss the major OD interventions.

•UQ¯ Aø©¨¦ \õº¢u Áͺa] uø»±kPøÍ ÂÁõv.

8. What are the approaches to managing organisational change?

Aø©¨¦ \õº¢u ©õØÓzøu øP¯õÐÁuØPõÚ

AqS•øÓPÒ ¯õøÁ?

SECTION B — (4 × 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. "Organisational behaviour represents interaction among individuals, groups and the organisations". – Discuss.

""Aø©¨¦ \õº¢u ÷£õUS uÛ|£ºPÒ, SÊUPÒ ©ØÖ®

Aø©¨¦PÐUQøh÷¯¯õÚ öuõhº¤øÚ GkzxøμUQßÓx''

– ÂÁõv.

10. Explain the factors influencing the group cohesiveness.

Sʨ£ØÖuø» wº©õÛUQßÓ PõμoPøÍ ÂÍUSP.

11. What are the sources of organisational power? Discuss how organisational power is acquired.

Aø©¨¦ \õº¢u AvPõμzvØPõÚ Buõμ[PÒ ¯õøÁ?

Aø©¨¦ \õº¢u AvPõμ® GÆÁõÓ ö£Ó¨£kQßÓx Gߣøu

ÂÁõv.

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3

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12. What are the different techniques for managing the organisational conflicts?

Aø©¨¦ \õº¢u •μs£õkPøÍ øP¯õÐÁuØPõÚ £À÷ÁÖ

EzvPÒ ¯õøÁ?

13. Discuss the potential sources of organisational stress.

Aø©¨¦ \õº¢u ©Ú AÊzuzvØPõÚ \õzv¯©õÚ

Buõμ[PøÍ ÂÁõv.

14. Define organisational culture. Discuss its implications on organisational behaviour.

Aø©¨¦ \õº¢u |õPŸP® – Áøμ¯Ö. Aø©¨¦ \õº¢u ÷£õUQÀ

Auß uõUPzøu ÂÁõv.

15. Explain the reasons for introducing change in large organisations.

ö£›¯ {ÖÁÚ[PÎÀ ©õØÓzøu AÔ•P® ö\´ÁuØPõÚ

Põμn[PøÍ ÂÍUSP.

–––––––––––––––

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SP 5

DE–4332

DISTANCE EDUCATION

Common for M.B.A. (G) / B&F/ EM / HM / IB / T/ PM/ HRM / RM / LM / TM / CM / MM / FM / SM / CS / P&OM DEGREE

EXAMINATION, MAY 2018.

First Semester

MANAGERIAL ECONOMICS

(2013–2014 Academic Year and 2014 Calendar Year)

Time : Three hours Maximum : 100 marks

PART A — (5 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. Give the salient features of managerial economics.

÷©»õsø©¨ ö£õ¸Î¯¼ß ]Ó¨¤¯À¦PøÍ u¸P.

2. Explain the law of demand. What are its exeptions?

÷uøÁ Âvø¯ ÂÍUSP. Auß Âv»USPÒ ¯õøÁ?

3. Explain how the short-run influences the cost.

SÖQ¯Põ» Kmh® GÆÁõÖ AhUP Âø»°ß «x uõUPzøu

HØ£kzxQÓx Gߣøu ÂÍUSP.

4. Explain the factors influencing output decisions.

ö£õ¸Ò EØ£zv •iöÁkzuø» {ºn°US® PõμoPøÍ

ÂÍUSP.

Sub. Code 13

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5. Explain the various methods measurement of profit.

C»õ£zøu AÍÂk® £À÷ÁÖ •øÓPøÍ ÂÍUSP.

6. What is inflation? What are the causes of inflation? Suggest remedies.

£nÃUP® GßÓõÀ GßÚ? £nÃUPzvØPõÚ Põμn[PÒ

¯õøÁ?

7. Explain the cob-douglas production function.

Põ¨–hU»ì GߣÁ›ß EØ£zv ö\¯À£õmk ÷Põm£õmøh

ÂÍUSP.

8. What are the aims of profit policy?

C»õ£U öPõÒøP°ß ÷|õUP[PÒ ¯õøÁ?

PART B — (4 × 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. Explain the role of managerial economics in business decisions.

¯õ£õμ •iÄPÎÀ ÷©»õsø© ö£õ¸Î¯¼ß £[QøÚ

ÂÍUSP.

10. Discuss about the elasticity of supply.

AΨ¤ß ö|QÌÄ ußø© £ØÔ ÂÁ›UP.

11. What do you understand by production function? How does a producer achieve least cost combination of factors?

EØ£zv £o £ØÔ }º AÔÁx ¯õx? J¸ EØ£zv¯õͺ

£À÷ÁÖ SøÓ¢u £m\ ö\»ÄPÎß P»øÁø¯ GÆÁõÖ

wº©õÛUQÓõº Gߣøu ÂÍUSP.

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3

SP 5

12. Discuss the new product development with penetrative pricing and skimming the cream pricing.

¦v¯ ö£õ¸Ò E¸ÁõUPzvÀ Fk¸ÁÀ Âø» ©ØÖ®

Ea\£m\ Âø» £ØÔ ÂÁõvUPÄ®.

13. Write a detailed note on investment analysis and the methods of analysis.

•u½k B´Ä Gߣøu²®, Auß £À÷ÁÖ •øÓPøͲ®

£ØÔ J¸ ›ÁõÚ SÔ¨¦øμ u¸P.

14. Evaluate the various issues concerning the national income analysis.

÷u]¯ Á¸©õÚ B´Ä öuõhº£õÚ £À÷ÁÖ öÁαkPøÍ

©v¨¥k ö\´P.

15. What is balance of payment? How it is determined?

ö\¾zxuø» \›ö\´uÀ GßÓõÀ GßÚ? Ax GÆÁõÖ

{ºn°UP¨£kQÓx?

–––––––––––––––

Page 10: DE–4330 Sub. Code 11

Ws 5

DE–4333

DISTANCE EDUCATION

Common for M.B.A. (G)/B & F/EM/HM/IB/T/PM/HRM/CS/RM/ LM/TM/CM/MM/SM/FM/P & OM DEGREE EXAMINATION,

MAY 2018.

First Semester

QUANTITATIVE TECHNIQUES

(2013-14 Academic Year and 2014 Calendar Year onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 × 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. What are linear functions? Comment on the slope of

linear functions.

÷|º÷Põmk \õº¦ GßÓõÀ GßÚ? Auß \õ´Ä Gߣx ¯õx?

2. An animal feed company must produce 200 kg of a

mixture consisting of ingredients 1x and 2x daily. 1x

costs Rs. 3 per kg and 2x Rs. 8 per kg. No more than

80 kg of 1x can be used and atleast 60 kg of 2x , must be

used. Formulate a Linear programming model to

minimize the cost.

Sub. Code 14

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2

Ws 5

vÚ® 200 Q.Q. »[SPÎß wÁÚ® EØ£zv ö\´²®

P®ö£Û°À P»¨¦z wÁÚ® ö\´ÁuØSz ÷uøÁ¯õÚ

ö£õ¸mPøÍ 1x ©ØÖ® 2x GßP. 1x Gߣx 2x GßÓ J¸

Q.Q. ö£õ¸mPÎß Âø» ¹. 3 ©ØÖ® 2x GßÓ ö£õ¸Îß

1 Q.Q. Âø» ¹. 8. 1x GßÓ ö£õ¸øÍ 80 Q÷»õÂØS ÷©À

E£÷¯õP¨£kzuõ©¾® 2x GßÓ ö£õ¸øÍ SøÓzu£m\©õP

60 Q÷»õ E£÷¯õP¨£kzv²® LPP&ß SøÓ¢u£m\ Âø»ø¯

Aø©UPÄ®.

3. Solve the transportation problem using north-west corner method.

D E F G Supply

A 11 13 17 14 250

B 16 18 14 10 300

C 21 24 13 10 400

Demand 200 225 275 250

\μU÷PØÖ¨ ÷£õUSÁμzx ¤μa\øÚ°øÚ Áh&÷©ØS

•øÓ¯°øÚU öPõsk wº

D E F G Aئ

A 11 13 17 14 250

B 16 18 14 10 300

C 21 24 13 10 400

÷uøÁ 200 225 275 250

4. Explain the role of probability in business decision making.

ÁoP •iöÁkzu¼À {PÌuPÂß £[QøÚ ÂÍUSP.

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5. Explain the role of simulation in business decision ma

king.

ÁoP •iöÁkzu¼À ö\¯Ø÷£õ¼ •øÓPøÍ £[QøÚ

ÂÁ›.

6. Describe the concept of Minimax-Maximin principle.

}\ Ea\&Ea\}\ uzxÁzøu Áºo.

7. Explain the steps in determination of Break Even Point.

\©{ø» ¦ÒÎø¯ {ºn°¨£vÀ EÒÍ ÁÈ•øÓPøÍ

ÂÍUSP.

8. A candidate is selected for interview for three post for the first post there are 3 candidates, for the second post there are 4 candidates and for the third post there are 2 candidates. What is the chance of his getting atleast one post?

J¸ ÷£õmi¯õͺ ‰ßÖ £uÂPÐUPõÚ ÷|º•P ÷uºÄUS

öu›Ä ö\´¯¨£mkÒÍõº. •u»õ® £uÂUS

3 ÷£õmi¯õͺPÒ, Cμshõ® £uÂUS 4 ÷£õmi¯õͺPÒ

©ØÖ® ‰ßÓõ® £uÂUS 2 ÷£õmi¯õͺPÒ EÒÍÚº.

SøÓ¢u£m\® J¸ £u¯õÁx Qøh¨£uØPõÚ Áõ´¨¦

GÆÁÍÄ?

SECTION B — (4 × 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. Argue for and against “profit maximisation”.

‘‘C»õ£zøu Ea\¨£kzxuÀ’’ & CuØS \õuP©õÚ ©ØÖ®

GvμõÚ Áõu[PøÍ u¸P.

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10. Solve the following LP using Graphical method.

Maximize 21 86 XXZ

Subject to

.0,

4044

60105

21

21

21

XXXXXX

ÁøμPø» •øÓø¯ £¯ß£kzv ¤ßÁ¸® LP wºUP

«¨ö£¸ 21 86 XXZ

Pmk¨£õkPÒ :

.0,

4044

60105

21

21

21

XXXXXX

11. Obtain an initial basic feasible solution, to the following

transportation problem using Vogel’s approximation

method

A B C D Supply

1 40 25 22 23 100

2 44 35 30 30 30

3 38 38 28 30 70

Demand 40 20 60 80

Page 14: DE–4330 Sub. Code 11

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¤ßÁ¸® \μU÷PØÖ¨ ÷£õUSÁμzx ¤μa\øÚUS ÷ÁõP¼ß

÷uõμõ¯ •øÓU öPõsk Ai¨£øh £¯öÚÎø©²øh¯

wºÄU PõsP :

A B C D Aئ

1 40 25 22 23 100

2 44 35 30 30 30

3 38 38 28 30 70

÷uøÁ 40 20 60 80

12. A company uses 3 machines A, B and C. The proportion of

products produced by the machines are 0.3, 0.48 and 0.22.

The percent defective for each machine is 1%, 2% and 3%

of their individual output. A defective output is drawn

from a day’s production. What is probability that it was

not produced by A?

J¸ {ÖÁÚ® ‰ßÖ C¯¢vμ[PÒ A, B ©ØÖ® C •øÓ÷¯

ö©õzuzvÀ 0.3, 0.48 ©ØÖ® 0.22 ÂQuzvÀ EØ£zv

ö\´QßÓÚ. CøÁPÎß uμªÀ»õu u¯õ›¨¦ {» uzu®

EØ£zv°À 1%, 2% ©ØÖ® 3%. J¸ uμªÀ»õ u¯õ›¨¦

GkUP¨£mkÒÍx. Ax A°ÚõÀ u¯õ›UP¨£mhx

GߣuØPõÚ {PÌuPÄ GßÚ?

13. Discuss the use of simulation in managerial decision

making.

{ºÁõP •iöÁk¨£vÀ E¸ÁP¨£kzxu¼ß £¯ß£õmøh

ÂÍUSP.

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14. Describe the criteria for decision making under uncertainty.

{a\¯©ØÓ {ø»°À wºÄ Põq® •øÓPøÍ ÂÍUSP.

15. What is probability? Describe the theories of probability.

{PÌuPÄ GßÓõÀ GßÚ? {PÌuPÄ ÷Põm£õkPøÍ

ÂÁ›UPÄ®.

————————

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SP 5

DE–4334

DISTANCE EDUCATION

Common for M.B.A. (G) / B&F/ EM / HM / IB / T/ PM/ HRM / CS / RM / LM / TM / CM / MM / SM / FM / P&OM DEGREE

EXAMINATION, MAY 2018.

First Semester

FINANCIAL AND MANAGEMENT ACCOUNTING

(Upto 2013–2014 Academic Year and 2014 Calendar Year onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. Briefly explain the users and their need for accounting

information.

PnUQ¯À uPÁÀPøͨ £¯ß£kzx÷ÁõºPÒ ©ØÖ®

AÁºPÐUPõÚ ÷uøÁPøÍ _¸UP©õP ÂÁ›.

2. What are the various types of Subsidiary Books?

xøn HkPÎß ÁøPPÒ ¯õøÁ?

Sub. Code 15

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3. Prakash keeps his books by ‘Sing Entry System’. His

position on 1.4.2014 and 31.3.2015 was as follows.

1.4.2014 31.3.2015

Rs. Rs.

Cash 500 6,000

Bank balance 10,000 15,000

Stock 7,000 10,000

Sundry debtors 30,000 40,000

Furniture 6,000 6,000

Sundry creditors 6,000 12,000

He introduced an additional capital of Rs. 8,000 during the financial year. He withdrew Rs. 14,000 for domestic purpose. Find out the profit for the year ended 31.3.2015.

v¸. ¤μPõè uÚx HkPøÍ JØøÓ £vÄ •øÓ°À £μõ©›zx

Á¸QÓõº. 1.4.2014 AßÖ® 31.3.2015 AßÖ® AÁ¸øh¯

{ø» RÌUPshÁõÖ C¸¢ux.

1.4.2014 31.3.2015

¹. ¹.

öμõUP® 500 6,000

Á[Q C¸¨¦ 10,000 15,000

\μUQ¸¨¦ 7,000 10,000

£Ø£» PhÚõÎPÒ 30,000 40,000

AøÓP»ß 6,000 6,000

£Ø£» PhÜ¢÷uõº 6,000 12,000

{v¯õsiß Cøh°À ¹. 8,000 TkuÀ •u»õP Ch¨£mhx.

AÁº ¹. 14,000 uÚx ö\õ¢u £¯ß£õmiØPõP GkzxU

öPõshõº. 2015 ©õºa 31–® |õ÷Íõk •iÁøh²®

BsiØS›¯ C»õ£® PnUQkP.

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4. What is meant by ‘Ratio Analysis’? What are its limitations?

ÂQu[PøÍ B´Ä ö\´uÀ GßÓõÀ GßÚ? Auß

SøÓ£õkPÒ ¯õøÁ?

5. From the following informations, you prepare a Comparative Income statement for the years 2014 and 2015.

Profit and Loss A/c 2014 2015 2014 2015

To cost of goods sold 600 750 By net sales 800 1,000

To Administrative expenses

20 20

To selling expenses 30 40

To Net profit 150 190

800 1,000 800 1,000

¤ßÁ¸® £μ[Pμ¸¢x 2014 ©ØÖ® 2015 – ®

BskPÐUPõÚ J¨¥mk Á¸©õÚ AÔUøP°øÚ u¯õ›UP.

C»õ£ |mh P/S

2014 2015 2014 2015

ÂØP¨£mh \μUQß

AhUPÂø»

600 750 {Pμ ÂØ£øÚ 800 1,000

{ºÁõP ö\»Ä 20 20

ÂØ£øÚ ö\»Ä 30 40

{Pμ C»õ£® 150 190

800 1,000 800 1,000

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6. Calculate funds from operation for the following data.

Profit and Loss A/c

Rs. Rs.

To Rent 35,000 By Gross profit 9,86,000

To Depreciation 3,000

To share discount 10,000

To Goodwill 5,000

To Preliminary

expenses 6,000

To Net profit 9,27,000

9,86,000 9,86,000

RÌPõq® ö\´vPμ¸¢x C¯USu¼À Qøhzu {vø¯U

PõsP.

C»õ£ |mh P/S

¹. ¹.

ÁõhøP 35,000 ö©õzu C»õ£® 9,86,000

÷u´©õÚ® 3,000

£[S Ámh® 10,000

|Øö£¯º 5,000

öuõhUP ö\»Ä 6,000

{Pμ »õ£® 9,27,000

9,86,000 9,86,000

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7. From the following particulars, prepare a production

budget of a Company for the year ended June 30, 2015.

Product Sales (Units) Estimated Stock (units)

(as per sales budget) 1st July, 2014 30th July, 2015

A 3,00,000 28,000 30,000

B 2,00,000 10,000 29,000

C 1,40,000 16,000 16,000

¤ßÁ¸® £μ[Pμ¸¢x áüß 30, 2015–® BsiØPõÚ

EØ£zv vmhzvøÚ u¯õ›UPÄ®.

ö£õ¸Ò ÂØ£øÚ (A»SPÒ)

(ÂØ£øÚ vmhzvߣi)

©v¨¤h¨£mh \μUS (A»SPÒ)

) 1 áüø», 2014 30 áüß, 2015

A 3,00,000 28,000 30,000

B 2,00,000 10,000 29,000

C 1,40,000 16,000 16,000

8. A project costs Rs. 5,00,000 and yields annually a profit of

Rs. 80,000 after depreciation at 12% p.a. but before tax at

50%. Calculate Pay-back period.

J¸ vmha ö\»Ä ¹. 5,00,000, Á¸h C»õ£® ¹.80,000

CzöuõøP¯õÚx BsiØS 12% ÷u´©õÚ® GÊv¯ ¤ÓS®,

Á› 50% PnUQk® •ßÚ¸® PnUQh¨£mhuõS®. v¸®£

ö\¾zx® Põ» PmhzvøÚU PnUQkP.

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SECTION B — (4 × 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. Distinguish between Financial Accounting and Management Accounting.

{v{ø» PnUQ¯¼ØS®, ÷©»õsø© PnUQ¯¼ØS® EÒÍ

÷ÁÖ£õkPøÍ u¸P.

10. The following is the trial balance of Gopi as on 31.03.2015.

Debit Credit

Rs. Rs.

Purchases 1,00,000 –

Sales – 1,60,000

Stock on 1.4.2014 20,000 –

Wages 10,000 –

Salaries 10,000 –

Rent 500 –

Insurance Premium 2,500

Provisions for doubtful debts – 500

Drawings 2,000 –

Cash 5,000 –

Buildings 50,000 –

Sundry creditors – 14,500

Sundry Debtors 10,000

Capital 35,000

2,10,000 2,10,000

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Adjustments

(a) Stock on 31.3.2015 Rs. 15,000

(b) Rent outstanding Rs. 500

(c) Prepaid Insurance Rs. 500

(d) Depreciation on building Rs. 5,000

Prepare the final accounts.

R÷Ç öPõkUP¨£mkÒÍx ÷Põ¤°ß 31.3.2015 AßÖ

u¯õ›UP¨£mh C¸¨¦a ÷\õuøÚ £mi¯À BS®.

£ØÖ ÁμÄ

¹. ¹.

öPõÒ•uÀ 1,00,000 –

ÂØ£øÚ – 1,60,000

1.4.2014 – À \μUQ¸¨¦ 20,000 –

T¼ 10,000 –

\®£Í® 10,000 –

ÁõhøP 500 –

Põ¨¥mk •øÚ©® 2,500

I¯UPhß JxUS – 500

Gk¨¦ 2,000 –

öμõUP® 5,000 –

Pmih® 50,000 –

£Ø£» PhÜ¢÷uõº – 14,500

£Ø£» PhÚõÎPÒ 10,000

•uÀ 35,000

2,10,000 2,10,000

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SP 5

\›PmkuÀPÒ

(A) 31.3.2015 – À \μUQ¸¨¦ ¹. 15,000

(B) öPõk£h ÷Ási¯ ÁõhøP ¹. 500

(C) •ßTmi ö\¾zv¯ Põ¨¥mk Pmhn® ¹. 500

(D) Pmih® «uõÚ ÷u´©õÚ® ¹. 5,000.

Bsk CÖvU PnUQøÚ u¯õ›UPÄ®.

11. Describe the various types of financial statements.

{v{ø» AÔUøP°ß £À÷ÁÖ ÁøPPøÍ ÂÁ›UP.

12. Distinguish between cash flow and fund flow statement.

öμõUP Kmh £S¨£õ´Ä, {v Kmh £S¨£õ´Ä ÷ÁÖ£kzxP.

13. Prepare a flexible budget for 60% and 75% on the basis of the following data for 50% capacity cost per unit.

Rs.

Materials 100

Labour 50

Variable expenses 10

Administration expenses 40,000

(50% fixed)

Selling expenses (40% variable) 50,000

Production (units) 1,000

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SP 5

50% öPõÒÍÍÄ Â£μ[PøÍ Ai¨£øh¯õPU öPõsk 60%

©ØÖ® 75% öPõÒÍÂØS ö|QÌÄÖ ÁμÄ ö\»Äz vmh®

u¯õ›UP.

¹.

‰»¨ö£õ¸Ò 100

T¼ 50

©õÖ£k® ö\»Ä 10

{ºÁõPa ö\»Ä (50% {ø»¯õÚx) 40,000

ÂØ£øÚa ö\»Ä (40% ©õÖ£k®) 50,000

EØ£zv (A»SPÎÀ) 1,000

14. A firm is considering the purchases of a machine. Two machines A and B are available each costing Rs. 50,000. In Comparing the profitability of those machines discount rate of 10% is to be used. Earnings after taxation are given below.

Year 1 2 3 4 5

Machine A

Cash flow (Rs.) 15,000 20,000 25,000 15,000 10,000

Machine B

Cash flow (Rs.) 5,000 15,000 20,000 30,000 20,000

You are also given the following data : Year 1 2 3 4 5

PV factor @ 10% 0.909 0.826 0.751 0.683 0.621

Discount

Evaluate the project using

(a) The next present value

(b) Average Rate of Return

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J¸ {ÖÁÚ® C¯¢vμ® JßøÓ Áõ[P EÒÍx. JÆöÁõßÖ®

¹. 50,000 Ãu® A ©ØÖ® B C¸UQÓx. C»õ£zøu

J¨¤k®ö£õÊx uÒУi ÂQu® 10% GÚU öPõÒP. Á›

Pmi¯ ¤ß C»õ£® u쨣mkÒÍx.

Á¸h® 1 2 3 4 5

C¯¢vμ® A

öμõUP EÒ÷Íõmh®

(¹.)

15,000 20,000 25,000 15,000 10,000

C¯¢vμ® B

öμõUP EÒ÷Íõmh®

(¹.)

5,000 15,000 20,000 30,000 20,000

÷©¾® ö\´vPÒ u쨣mkÒÍÚ.

Á¸h® 1 2 3 4 5

uØPõ» ©v¨¦ Põμo

10% uÒУi°À

0.909 0.826 0.751 0.683 0.621

C¯¢vμzøu RÌPsh •øÓPÎÀ ©v¨¤kP.

(A) {Pμ uØPõ» ©v¨¦ •øÓ

(B) \μõ\› Á¸©õÚ ÂQu •øÓ

15. Following are the balance sheets of a partnership firm. Liabilities 1.1.2015 31.12.2015 Assets 1.1.2015 31.12.2015

Rs. Rs. Rs. Rs.

Partner’s capital

88,000 1,32,000 Cash 4,800 4,000

General Reserve

6,000 9,000 Debtors 36,500 39,100

P&L A/c 19,500 20,800 Stock 22,100 26,000

Loan – 26,000 Furniture 2,400 1,500

Creditors 43,300 47,300 Machinery 35,600 51,300

Buildings 55,400 1,13,200

1,56,800 2,35,100 1,56,800 2,35,100

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Depreciation written off during the year 2015 was as under:

Machinery – Rs. 12,800

Furniture – Rs. 400

Prepare fund flow statement.

J¸ Tmhõsø© {ÖÁÚzvß C¸¨¦{ø»U SÔ¨¦PÒ

¤ßÁ¸©õÖ.

ö£õÖ¨¦PÒ 1.1.2015 31.12.2015 ö\õzxUPÒ 1.1.2015 31.12.2015

¹. ¹. ¹. ¹.

TmhõÎPÎß •uÀ 88,000 1,32,000 öμõUP® 4,800 4,000

ö£õxPõ¨¦ 6,000 9,000 PhÚõÎPÒ 36,500 39,100

C»õ£ |mh P/S 19,500 20,800 \μUQ¸¨¦ 22,100 26,000

Phß – 26,000 ©øÚzxøn¨ ö£õ¸mPÒ 2,400 1,500

PhÜ¢÷uõº 43,300 47,300 C¯¢vμ® 35,600 51,300

Pmih® 55,400 1,13,200

1,56,800 2,35,100 1,56,800 2,35,100

2015– B® BsiÀ GÊu¨£mh ÷u´©õÚ® £ØÔ¯ £μ®

¤ßÁ¸©õÖ

C¯¢vμ® – ¹. 12,800

AøÓP»ß – ¹. 400

{v Kmh AÔUøPø¯z u¯õ›UPÄ®.

–––––––––––––––

Page 27: DE–4330 Sub. Code 11

SER

DE-4335

DISTANCE EDUCATION

COMMON FOR M.B.A. (General)/B & F/EM/HM/IB/T/PM/ HRM/RM/LM/TM/CM/MM/FM/SM/CS/P & OM

DEGREE EXAMINATION, MAY 2018.

Second Semester

RESEARCH METHODS

(2013 – 14 Academic year and 2014 calendar year onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 8 = 40 marks)

Answer any FIVE questions.

1. Distinguish between pure research and applied research.

Ai¨£øh B´ÂøÚ, £¯ß£õmk B´Â¼¸¢x

÷ÁÖ£kzxP.

2. What are the uses of social science research?

\‰P AÔ¯À Bμõ´a]°ß £¯ß£õkPÒ ¯õøÁ?

3. What are the characteristics of a good research problem?

J¸ |À» B´Äa ]UP¾UPõÚ ]Ó¨¤¯À¦PÒ ¯õøÁ?

4. Explain the meaning and significance of a research design.

Bμõ´a]z vmh® Gߣuß ö£õ¸Ò ©ØÖ® •UQ¯zxÁzøu

ÂÍUSP.

5. Define hypothesis. What are its types?

P¸x÷PõÒ – Áøμ¯Ö. Auß ÁøPPÒ ¯õøÁ?

Sub. Code 21

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SER

6. List the types of Questions to be avoided in Questionnaire.

ÂÚõ {μ¼À uºUP¨£h ÷Ási¯ £À÷ÁÖ ÂÚõUPøÍ

£mi¯¼kP.

7. What do you mean by tabulation? Discuss the characteristics of a good table.

AmhÁøn¨£kzxuÀ £ØÔ }º AÔÁÚ GßÚ? J¸ |À»

AmhÁøn°ß ]Ó¨¤¯À¦PøÍ ÂÁ›.

8. What are the principles of good report writing?

]Ó¢u B´ÁÔUøP°ß öPõÒøPPÒ ¯õøÁ?

SECTION B — (4 15 = 60 marks)

Answer any FOUR questions.

9. Describe the steps involved in a research process.

Bμõ´a] ö\¯À•øÓ°À EÒÍh[Q¯ £À÷ÁÖ {ø»PøÍ

ÂÁ›UP.

10. Evaluate the main characteristics of a good hypothesis.

J¸ |À» P¸x÷PõÎß •UQ¯ ]Ó¨¤¯À¦PøÍ ©v¨¥k

ö\´P.

11. Discuss the various factors affecting the size of the sample.

©õv›U TÔß AÍøÁ •iÄ ö\´²® £À÷ÁÖ PõμoPøÍ

ÂÁ›.

12. Explain the different types of interviews.

÷|ºPõn¼ß £À÷ÁÖ ÁøPPøÍ ÂÍUSP.

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3

SER

13. Describe the steps involved in the formulation of research problem.

B´Äa ]UPø» E¸ÁõUSÁvÀ EÒÍh[Q¯ £À÷ÁÖ

{ø»PøÍ ÂÁ›UP.

14. Discuss the process of interpretation of test results.

Bμõ´a] •iÄPøÍ ÂÍUP® AÎzu¼ß ö\¯À•øÓ°øÚ

ÂÁ›.

15. Discuss the content of a research report.

J¸ B´Ä AÔUøP°ß EÒÍhUP[PøÍ ÂÁ›.

____________

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Sp 6

DE–4336

DISTANCE EDUCATION

COMMON FOR M.B.A.(G)/B & F/EM/ HM/IB/T/PM/HRM/RM/LM/TM/CM/MM/FM/SM/CS/

P & OM DEGREE EXAMINATION, MAY 2018.

Second Semester

BUSINESS ENVIRONMENT

(2013 – 2014 Academic Year and 2014 Calendar Year Onwards)

Time : Three hours Maximum : 100 marks

PART A — (5 × 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. Explain the importance of business environment.

ÁoP _ØÖ`Ç¼ß •UQ¯zxÁzøu ÂÍUSP.

2. Discuss the impact of political environment on business.

¯õ£õμzøu £õvUS® Aμ]¯À `ÇÀ PõμoPøÍ ÂÁ›.

3. What is economic environment? How it is important for business?

ö£õ¸Íõuõμ `Ì{ø» GßÓõÀ GßÚ? ÁoPzvÀ Ax

GÆÁõÖ •UQ¯zxÁ® ö£ÖQÓx?

4. Explain the role of information technology in business.

ÁoPzvÀ uPÁÀ öuõÈÀ~m£zvß £[QøÚ ÂÍUSP.

Sub. Code 22

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Sp 6

5. Discuss the need for technology transfer.

öuõÈÀ~m£ £›©õØÓ ÷uøÁø¯ ÂÁ›.

6. What are the objectives of consumer protection Act? - Explain.

~Pº÷Áõº £õxPõ¨¦ \mhzvß ÷|õUP[PÒ ¯õøÁ?&

ÂÍUSP.

7. Explain the benefits and obstacles for privatisation.

uÛ¯õº ©¯©õUSu¼ß |ßø©PøͲ® ©ØÖ® AuØSÒÍ

uøhPøͲ® ÂÍUSP.

8. Explain the impact of LPG on business.

LPG–°ÚõÀ ¯õ£õμzvß «x EshõS® uõUPzøu

ÂÍUSP.

PART B — (4 × 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. Discuss the environmental factors that affecting the business.

¯õ£õμzøu £õvUS® _ØÖ¨¦Ó `ÇÀ PõμoPøÍ

ÂÁõvUP.

10. What are the promotion schemes carried out by government to promote SSI?

]Ö öuõÈÀ {ÖÁÚ[PøÍ ÷©®£øh¯a ö\´¯ Aμ]ÚõÀ

÷©ØöPõÒͨ£k® vmh[PÒ ¯õøÁ?

11. Discuss the EXIM policy of India.

C¢v¯ HØÖ©v CÓUS©vU öPõÒøP°øÚ ÂÁ›.

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3

Sp 6

12. Discuss the salient features of India’s technological policy.

C¢v¯õÂß öuõÈÀ~m£ öPõÒøPPÎß ]Ó¨¦ A®\[PøÍ

ÂÁ›UP.

13. Discuss the legal aspect of entering in to primary and secondary capital market.

•ußø© ©ØÖ® Cμshõ® {ø» ‰»uÚ \¢øuPÎÀ

~øÇÁuØS EÒÍ \mh A®\[PøÍ ÂÁ›UP.

14. Describe the role of World Bank in global economic development.

E»P ö£õ¸Íõuõμ Áͺa]°À E»P Á[Q°ß £[QøÚ

ÂÁ›UP.

15. Compare and contrast the various types of economic system.

£À÷ÁÖ ö£õ¸Íõuõμ Aø©¨¦PÎß öuõhº¤øÚ J¨¤mk

©ØÖ® ÷ÁÖ£kzv PõmkP.

–––––––––––––––

Page 33: DE–4330 Sub. Code 11

wk10

DE–4337

DISTANCE EDUCATION

COMMON FOR M.B.A. (G)/B &F/EM/HM/IB/T/ PM/HRM/RM/LM/TM/CM/MM/FM/SM/CS/ (P&OM) DEGREE

EXAMINATION, MAY 2018.

Second Semester

BUSINESS LAWS

(Upto 2013-14 Academic Year and 2014 Calendar Year Onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. What are the essentials elements of a valid contract?

J¸ ö\´uS J¨£¢uzvØS›¯ Azv¯õÁ]¯ TÖPÒ ¯õøÁ?

2. ‘‘All agreements are not contract but all contracts are agreement’’– Discuss.

""AøÚzx EhߣiUøPPЮ J¨£¢u[PÒ AÀ» BÚõÀ

AøÚzx J¨£¢u[PЮ EhߣiUøP÷¯''– ÂÁ›.

3. Briefly explain the different types of agents.

•PÁºPÎß £À÷ÁÖ ÁøPPøÍ _¸UP©õP ÂÍUSP.

4. What are the differences between sale and agreement to sell?

ÂØ£øÚ ©ØÖ® ÂØ£øÚ EhߣiUøPUS® Cøh÷¯ EÒÍ

÷ÁÖ£õkPÒ ¯õøÁ?

Sub. Code 23

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5. Discuss the rights of a surety.

J¸ ¤øn¯õÍ›ß E›ø©PøÍ ÂÁ›.

6. Define partnership deed. Discuss its contents.

Tmhõsø© £zvμ® Áøμ¯Ö. Auß EÒÍhUP[PøÍ ÂÁ›.

7. What are the advantages of registration of a partnership firm?

Tmhõsø© {ÖÁÚ[PøÍ £vÄ ö\´ÁuÚõÀ HØ£k®

|ßø©PÒ ¯õøÁ?

8. Discuss the essentials of a company meeting.

J¸ {Ö©U Tmhzvß CßÔ¯ø©¯õu TÖPøÍ ÂÁ›.

SECTION B — (4 × 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. Describe the various kinds of contract.

J¨£¢uzvß £À÷ÁÖ ÁøPPøÍ ÂÁ›UPÄ®.

10. What are the different modes of creation of a agency?

J¸ •Pø© E¸ÁõUPzvØPõÚ £À÷ÁÖ ÁÈ•øÓPÒ

¯õøÁ?

11. Explain the implied conditions and warranties in contract of sale of goods Act, 1930.

ö£õ¸Ò ÂØ£øÚ J¨£¢u \mh®, 1930 À EÒÍ EmQøh

Pmh Á쮦PøͲ® ©ØÖ® |®¦ÖvPøͲ® ÂÍUSP.

12. Discuss the essential features of negotiable instruments.

©õØÖ•øÓ BÁn[PÎß Azv¯õÁ]¯ ußø©PøÍ ÂÁ›.

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13. Narrate the fundamental principles of insurance.

Põ¨¥miß Ai¨£øh öPõÒøPPøÍ ÂÁ›.

14. Define partnership. Explain the various kinds of partners.

Tmhõsø© Áøμ¯Ö. TmhõÎPÎß £À÷ÁÖ ÁøPPøÍ

ÂÍUSP.

15. Explain the different modes of winding up of a company.

J¸ {Ö©U Pø»¨¤ØPõÚ £À÷ÁÖ ÁÈ•øÓPøÍ ÂÍUSP.

——————

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Ws9

DE–4338

DISTANCE EDUCATION

Common for M.B.A. (G)/B & F /EM/HM/IB/T/PM/ HRM/RM/LM/TM/CM/MM/FM/SM/CS/

P & OM DEGREE EXAMINATION, MAY 2018.

Second Semester

MANAGEMENT INFORMATION SYSTEM

(2013–2014 Academic Year & 2014 Calendar Year Onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. Explain system design.

Aø©¨¦ E¸©õv›°øÚ ÂÍUSP.

2. Distinguish between the MIS and data processing.

÷©»õsø© uPÁÀ Aø©¨¦ ©ØÖ® uμÄ ö\¯»õUP®

Cμsøh²® ÷ÁÖ£kzvU PõmkP.

3. What are the uses of Internet?

Cøn¯uÍzvß £¯ßPÒ ¯õøÁ?

4. Explain the production research in MIS.

÷©»õsø© uPÁÀ Aø©¨¤¾ÒÍ EØ£zv Bμõ´a] £ØÔ

ÂÍUSP.

Sub. Code 24

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5. What are the benefits of interactive video communication?

vøμ Eøμ¯õhÀ öuõhº¤ß |ßø©PÒ ¯õøÁ?

6. What are the merits and demerits of prototyping?

‰»•ß©õv›°ß |ßø©PÒ ©ØÖ® wø©PÒ ¯õøÁ?

7. Explain the inter-organisational information system.

EÒ{ÖÁÚ uPÁÀ Aø©¨¦ •øÓø¯ ÂÍUSP.

8. What are the demerits of e-commerce?

ªßÁoPzvß wø©PÒ ¯õøÁ?

SECTION B — (4 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. Discuss about the evolution and elements of MIS.

÷©»õsø© uPÁÀ Aø©¨¤ß £›nõ© Áͺa] ©ØÖ®

£õP[PøÍ ÂÁ›.

10. Describe the various approaches to MIS development.

÷©»õsø© uPÁÀ Aø©¨¤ß ÷©®£õmiØUS E›¯

£À÷ÁÖ AqS•øÓPøÍ ÂÁ›.

11. Explain the recent developments in information technology.

uPÁÀ öuõÈÀ ~m£zvÀ Aßø©°À HØ£mh Áͺa]PøÍ

ÂÍUSP.

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Ws9

12. Write a detailed note on :

(a) Communication networks

(b) Local area network

(c) Electronic mail.

›ÁõÚ SÔ¨¦ ÁøμP :

(A) uPÁÀ öuõhº¦ Áøͯø©¨¦

(B) EÒ£Sv Áøͯø©¨¦

(C) ªßÚq Ag\À.

13. List out the on-line information services and discuss its merits and demerits.

Bßø»ß uPÁÀ ÷\øÁPøÍ £mi¯¼mk AuÛß

|ßø©PÒ ©ØÖ® wø©PøÍ ÂÁ›.

14. Explain in detail about the ERP system.

{ÖÁÚÁÍ vmhªhÀ Aø©¨ø£¨ £ØÔ Â›ÁõP ÂÍUSP.

15. Discuss the effect of computers on MIS.

÷©»õsø© uPÁÀ Aø©¨¤ß PoÛ°ß uõUPzøu ÂÁ›.

————————

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WSS

DE–4339

DISTANCE EDUCATION

Common For M.B.A. (G)/B & F/EM/HM/IB/T/PM/HRM/ RM/LM/TM/CM/MM/FM/SM/CS/P & OM DEGREE

EXAMINATION, MAY 2018.

Second Semester

HUMAN RESOURCE MANAGEMENT

(Upto 2013-14 Academic Year and 2014 Calendar Year onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 × 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. Explain the different approaches to HRM.

©ÛuÁÍ ÷©»õsø©US EÒÍ £À÷ÁÖ AqS•øÓPøÍ

ÂÍUSP.

2. What are the role of human resource manager in an organisation?

J¸ {ÖÁÚzvÀ ©ÛuÁÍ ÷©»õÍ›ß £[QøÚ ÂÍUSP.

3. Explain the characteristics of personnel policies.

£o¯õͺ öPõÒøP°ß £s¦PøÍ ÂÍUSP.

4. Discuss the various stages involved in the process of Training.

£°Ø] ö\¯À•øÓ°À Ah[Q²ÒÍ £À÷ÁÖ {ø»PøÍ

ÂÁ›.

Sub. Code 25

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2

WSS

5. Explain the need for executive development programmes.

{ºÁõQ ÷©®£õmk vmh[PÐUPõÚ AÁ]¯zøu ÂÍUSP.

6. What are the different methods of job evaluation?

£o ©v¨¥miß £À÷ÁÖ •øÓPÒ ¯õøÁ?

7. What are the causes of accidents? How to prevent it?

£zx HØ£kÁuØUPõÚ Põμn[PÒ ¯õøÁ? AuøÚ

GÆÁõÖ uº¨£x?

8. Mention the objectives of personnel audit.

£o¯õͺ uoUøP°ß ÷|õUP[PøÍ SÔ¨¤kP.

SECTION B — (4 × 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. Explain the challenges faced by Human Resource Management.

©ÛuÁÚ ÷©»õsø© \¢vUS® \ÁõÀPøÍ ÂÍUSP.

10. Explain the various steps involved in the human resource planning.

©ÛuÁÍ vmhªh¼À Ah[Q²ÒÍ £À÷ÁÖ £i{ø»PøÍ

ÂÍUSP.

11. Discuss the various stages involved in the selection process of an employee.

J¸ £o¯õÍøμ ÷uºÄ ö\´Áv¾ÒÍ £À÷ÁÖ £i{ø»PøÍ

ÂÁ›.

12. Explain the various factors that determine the wage policy of an organisation.

J¸ {ÖÁÚzvß Fv¯U öPõÒøP°øÚ {ºn°UQßÓ

£À÷ÁÖ PõμoPøÍ ÂÍUSP.

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3

WSS

13. Describe the importance of training and development.

£°Ø] ©ØÖ® ÷©m£õmiß •UQ¯zxÁzøu ÂÁ›.

14. Discuss the role of trade unions in Industrial relations.

öuõÈÀ •øÓ EÓÂÀ ÁoP \[P[PÎß £[QøÚ ÂÁ›.

15. Explain the scope and importance of personnel research.

£o¯õͺ Bμõ´a]°ß £μ¨ö£Àø» ©ØÖ®

•UQ¯zxÁzøu ÂÍUSP.

————————

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wk11

DE–4340

DISTANCE EDUCATION

COMMON FOR M.B.A. (G)/B & F/EM/HM/IB/T/PM/ HRM/CS/RM/LM/TM/CM/MM/SM/FM/P & OM DEGREE

EXAMINATION, MAY 2018.

Third Semester

Business Administration

MARKETING MANAGEMENT

(2013-14 Academic Year and 2014 Calendar Year onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. State the features of consumer marketing.

~Pº÷Áõº \¢øu°køP°ß C¯À¦PøÍ TÖP.

2. What are the objectives of marketing research?

\¢øu°køP B´Âß ÷|õUP[PÒ ¯õøÁ?

3. Explain the meaning and importance of test marketing.

÷\õuøÚ \¢øu°køP°ß ö£õ¸Ò ©ØÖ® •UQ¯zxÁzøu

ÂÍUSP.

4. What are the objectives of price policy?

Âø»U öPõÒøP°ß ÷|õUP[PÒ ¯õøÁ?

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5. Highlight the functions of middleman.

Áõo£ CøhzuμP›ß £oPøÍ GkzxUPõmkP.

6. Analyse the various methods of training to salesman.

ÂØ£øÚ¯õ͸US AÎUP¨£k® £À÷ÁÖ £°Ø]

•øÓ°øÚ Bμõ´P.

7. Describe the steps involved in personal selling.

BÒ\õº ÂØ£øÚ°À EÒÍh[Q¯ £À÷ÁÖ £i{ø»PøÍ

ÂÁ›.

8. What is marketing mix? Explain the elements of marketing mix.

\¢øu P»øÁ GßÓõÀ GßÚ? \¢øu P»øÁ°ß EmTÖPøÍ

ÂÍUSP.

SECTION B — (4 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. Examine the different approaches of marketing.

\¢øu°køP°ß £À÷ÁÖ AqS•øÓPøÍ B´P.

10. Describe the meaning and importance of consumer behaviour in marketing.

\¢øu°køP°À ~Pº÷Áõº |hzøu°ß ö£õ¸Ò ©ØÖ®

•UQ¯zxÁzøu ÂÁ›.

11. Discuss about the branding policies and strategies.

ÁoPU SÔ±k öPõÒøPPPÒ ©ØÖ® ~m£[PÒ SÔzx

ÂÍUSP.

12. Describe the various kinds of pricing.

Âø» {ºn¯zvß £À÷ÁÖ ÁøPPøÍ ÂÁ›.

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13. Explain the channel choices available for consumer goods and industrial goods.

~Pº÷Áõº ö£õ¸mPÐUS® ©ØÖ® öuõÈØö£õ¸mPÐUS®

EÒÍ ÁÇ[PÀ ÁÈPøÍ ÂÍUSP.

14. Explain the evaluation procedure for effectiveness of advertisement.

ÂÍ®£μzvß vÓøÚ ©v¨¥k ö\´¯ ¤ß£ØÓ¨£k®

ö\¯À•øÓø¯ ÂÍUSP.

15. Describe the consumer buying process in detail.

~Pº÷Áõº Áõ[S® ö\¯À•øÓ £ØÔ ÂÍUP©õP ÂÁ›UPÄ®.

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DE–4341

DISTANCE EDUCATION

COMMON FOR M.B.A. (G)/IB/B & F/EM/TM/HM/T/PM/HRM/ RM/LM/CM/MM/SM/FM/CS/P & OM DEGREE

EXAMINATION, MAY 2018.

Third Semester

FINANCIAL MANAGEMENT

(2013–14 Academic Year and 2014 Calendar Year onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. Explain the scope of financial management with its significance.

{v ÷©»õsø©°ß £μ¨ö£Àø»ø¯ Auß

•UQ¯zxÁzxhß ÂÍUSP.

2. Explain the different types of shares.

£[SPÎß £À÷ÁÖ ÁøPPøÍ ÂÍUSP.

3. Write the nature of capital budgeting.

‰»uÚ vmhªh¼ß ußø©ø¯ GÊxP.

4. Explain the concept of cost of capital.

‰»uÚ AhUP ÷Põm£õmiß P¸zvøÚ ÂÍUSP.

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5. State the objectives of Inventory management.

\μUQ¸¨¦ ÷©»õsø©°ß ÷|õUP[PøÍ TÖP.

6. Discuss the Modigliani-Miller’s dividend irrelevance hypothesis.

÷©õiQ¼¯õÛ & ªÀ»º ö£õ¸zu©ØÓ £[Põuõ¯

AÝ©õÚ[PøÍ ÂÁ›.

7. Explain the various methods of cash management.

öμõUP ÷©»õsø©°ß £À÷ÁÖ •øÓPøÍ ÂÍUSP.

8. Discuss the concept and types of working capital.

|øh•øÓ ‰»uÚzvß P¸zx ©ØÖ® ÁøPPøÍ ÂÁ›.

SECTION B — (4 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. Discuss the functions of financial management.

{v ÷©»õsø©°ß £oPøÍ ÂÁõv.

10. Explain the different sources of long-term capital.

}sh Põ» ‰»uÚzvØPõÚ £À÷ÁÖ Buõμ[PøÍ ÂÍUSP.

11. What is meant by leverage? Explain its types.

P¸Â BØÓÀ GßÓõÀ GßÚ? Auß ÁøPPøÍ ÂÍUSP.

12. Explain the various methods of evaluating capital expenditure decisions.

‰»uÚ ö\»Ä wº©õÚ[PøÍ ©v¨¤k® £À÷ÁÖ •øÓPøÍ

ÂÍUSP.

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13. Discuss the factors that determining the working capital requirements of a firm.

J¸ {ÖÁÚzvß |øh•øÓ ‰»uÚz ÷uøÁ°øÚ {ºn°UP

Ti¯ PõμoPøÍ ÂÁõv.

14. Discuss the different forms of dividend.

£[Põuõ¯zvß £À÷ÁÖ ÁiÁ[PøÍ ÂÁõv.

15. Explain the Gordon’s dividend policy. What are its short comings?

PõºhÛß £[Põuõ¯U öPõÒøPø¯ ÂÍUSP ÷©¾® Auß

SøÓ£õkPÒ ¯õøÁ?

————————

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Ws9

DE–4393

DISTANCE EDUCATION

M.B.A. (HM) DEGREE EXAMINATION, MAY 2018.

Third Semester

PRINCIPLES OF HOSPITAL MANAGEMENT

(2013–2014 Academic Year & 2014 Calendar Year Onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. State the importance of hospital management.

2. Distinguish between management and administration.

3. What is hospital organisation? Explain its merits.

4. What is coordination? Describe the techniques of coordination.

5. Explain the term synergy.

6. Bring out the significance of core competence.

7. What is supply chain management? What are its salient features?

8. Explain the concept of enterprise resource planning.

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SECTION B — (4 15 = 60 marks)

Answer any FOUR questions.

9. Describe the steps involved in hospital planning process.

10. What is MBO? Explain the process involved in MBO.

11. Explain the meaning of hospital organisation and organisation chart.

12. Describe different types of delegation.

13. Discuss various steps in business process outsourcing.

14. Explain Maslow theory of motivation and state its impact on hospital management.

15. Explain various types of communication.

————————

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WSS

DE–4394

DISTANCE EDUCATION

M.B.A. (HM) DEGREE EXAMINATION, MAY 2018.

Third Semester

HOSPITAL PLANNING AND DESIGNING

(2013-14 Academic Year and 2014 Calendar Year onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 × 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. What are the steps involved in hospital planning?

2. What are the factors to be considered while selecting a site for hospital?

3. Explain the concept of critical zone.

4. Explain the role of hospital architect at the planning stage.

5. Explain the functions, location and design of ambulatory zone.

6. Explain the hospital internal transport system.

7. What are the advantages of centralised medical gas system?

8. How would you plan a food service department in a hospital?

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SECTION B — (4 × 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. Explain the preliminary survey and feasibility study of a hospital.

10. How will you classify the hospital equipments? Discuss.

11. Explain the importance of hospital drawings and documents.

12. Draw the flow chart of different stages in promoting and building a new hospital.

13. Explain the planning for energy conservation and saving.

14. Discuss about the biomedical waste handling standards.

15. List out the applications of HIS and explain the stages of computerisation in a hospital.

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DE–4395

DISTANCE EDUCATION

M.B.A. (HM) DEGREE EXAMINATION, MAY 2018.

Third Semester

MATERIALS MANAGEMENT IN HOSPITALS

(Upto 2013–2014 Academic Year & 2014 Calendar Year Onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. Explain the concept and objectives of materials management.

2. Describe the procedure for purchasing.

3. Write a note on various documents required for importing medical equipments.

4. Explain the principles of material handling.

5. Explain the concept of stock verification.

6. How do you preserve liquid materials in hospital stores?

7. Explain about different types of stores in a hospital.

8. Enumerate any five types of essential inventories required for hospital sector.

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SECTION B — (4 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. Explain (a) materials planning and (b) integrated approach of material planning.

10. Discuss various techniques adopted in inventory management.

11. State and explain the records of hospital stores management.

12. Explain the importance of stores accounting.

13. Discuss the importance of quality principles in materials management.

14. Write down the procedure of vendor rating.

15. Explain the factors influencing the location of stores in a hospital.

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DE–4396

DISTANCE EDUCATION

M.B.A. (HM) DEGREE EXAMINATION, MAY 2018.

Fourth Semester

HOSPITAL RECORDS MANAGEMENT

(2013–14 Academic Year and 2014 Calendar Year onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. Enumerate the principles of record keeping.

2. What are the electronic form of records maintenance? Explain.

3. Briefly explain the functions of hospital records.

4. What are the importance of medical records to patients?

5. Write down the merits of electronic medical records.

6. Explain the need for medical record standardization.

7. Discuss the standards of medical audit.

8. Explain the functions of medical records department.

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SECTION B — (4 × 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. ‘Records management efficiency is a yardstick for evaluating the professionalism in hospitals”- Discuss.

10. Elucidate the trends in record maintenance in hospitals.

11. What are statutory registers? Explain the significance of these registers.

12. Describe the indexing methods.

13. Discuss the principle for designing progress chart.

14. Mention the legal aspects of medical records.

15. Discuss in detail about the ICD codification process.

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wk14

DE–4397

DISTANCE EDUCATION

M.B.A. (HM) DEGREE EXAMINATION, MAY 2018.

Fourth Semester

HOSPITAL RELATED LAWS

(2013–14 Academic year and 2014 Calendar year onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. Explain the importance of Feeding Bottles and Infant Food Act, 1992.

2. Mention the objectives of transplantation of Human Organs Act, 1994.

3. Write a note on the Drugs and Cosmetics Act, 1940.

4. What are the privileges of a registered trade union?

5. Explain the various consumer protection councils to protect consumers in India.

6. Discuss in detail about “Dying Declaration”.

7. Write briefly about “Maternity Benefit Act”.

8. Write a note on “Legislation for Tobacco control”.

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SECTION B — (4 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. Examine the duties and responsibilities owned by medical practitioners as per Medical Negligence Act.

10. How prenatal diagnostic techniques are misused? Explain the law to prevent misuses.

11. Explain in detail about the payment of wages Act, 1936.

12. Write the main objectives and provisions regarding health in Factories Act, 1948.

13. Explain in detail about objectionable Advertisement Act.

14. Write briefly about the Industrial Disputes Act, 1947.

15. Write the laws relating to Medical Legal Case.

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DE–4398

DISTANCE EDUCATION

M.B.A. (HM) DEGREE EXAMINATION, MAY 2018.

Fourth Semester

MARKETING OF HOSPITAL SERVICES

(2013-14 Academic Year & 2014 Calendar Year Onwards)

Time : Three hours Maximum : 100 marks

PART A — (5 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. Explain the significance of services marketing.

2. Discuss briefly about the planning for marketing hospital services.

3. How will you diversify and eliminate the hospital services?

4. Explain the need for distribution of hospital services.

5. Write a short note on medical camps.

6. Discuss the promotional strategies in hospital services.

7. Explain in detail about internal marketing.

8. Write a brief note on service quality in hospitals.

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PART B — (4 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. Discuss the elements of services mix and their relation to hospital marketing.

10. How will you plan and develop the new services in hospitals?

11. What do you mean by pricing? Explain the factors influencing pricing.

12. How will you franchise the distribution of hospital services?

13. Explain the advertisement and public relations involved in services of hospitals.

14. Discuss the process of Customer Relationship Marketing in hospital services.

15. Write in detail about the physical facilities and equipments in hospitals.

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sp3

DE–4399

DISTANCE EDUCATION

M.B.A. (HM) DEGREE EXAMINATION, MAY 2018.

Fourth Semester

QUALITY MANAGEMENT IN HOSPITALS

(2013 – 14 Academic Year and 2014 Calendar Year Onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. Explain the meaning and significance of quality.

2. Write short notes on :

(a) TQM

(b) ISO.

3. What are the objectives of quality management?

4. What are the quality requirements in core services?

5. Describe the importance of recognitation in quality assessment.

6. Explain the strategic alliances for ensuring quality.

7. Write short notes on :

(a) Histograms

(b) Scatter diagram.

8. Briefly explain the significance of training for quality.

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SECTION B — (4 × 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. Discuss the quality control tools that can be used in hospitals.

10. Explain the importance of quality manual.

11. Explain the elements of TQM.

12. Briefly explain the process and method of quality assurance.

13. Critically examine the different techniques adopted in quality control.

14. Explain the fundamentals and objectives of quality management hospital services.

15. Write short notes on :

(a) Cause and effect analysis

(b) Brain storming

(c) Flow charting.

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DE–4400

DISTANCE EDUCATION

M.B.A. (HM) DEGREE EXAMINATION, MAY 2018.

Fourth Semester

HOSPITAL HAZARDS MANAGEMENT

(2013 –14 Academic Year and 2014 Calendar Year onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5 8 = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1. Explain the causes of hospital acquired infection.

2. Write short notes on :

(a) CSSO

(b) Infection control Committee

3. Write explanatory notes on ‘Bamer Nursing’.

4. Discuss about the methods of deep burial.

5. What is incineration? What are its uses?

6. Briefly explain about packaging of hospital wastes.

7. Explain the modern sewage treatment with diagram.

8. Mention any two medical insurance companies and explain their terms and conditions regarding policy.

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SECTION B — (4 × 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9. How to prevent Employees from the hospital hazards?

10. Write the principles and purpose of hospital hazards management.

11. Brief about the role of control sterile supply department in the control of infection.

12. Describe the rules of TNPCB in hospital hazards.

13. Explain the methods of sewage waste disposal.

14. What is TPA? Mention its role and functions in the medical insurance sector.

15. What are the limitations of liability and indemnity? – Explain.

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