de vodafone instructions in english
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310en Vodafone InfoDok
Vodafone Mailbox and ProfiMailbox: Overview
Brief explanation: Vodafone Mailbox and ProfiMailbox
• Keyword: Your intelligent answering machine in the German Vodafone network.• Benefits: Vodafone Mailboxes miss no calls. They receive faxes1 and emails1 and inform you automatically
of new messages. They only answer when you want them to and operate for up to three other telephonelines.1 Vodafone ProfiMailbox1: In addition, they receive and send voice messages and offer otherprofessional features.
• This is how it works: Call, set up and benefit from Vodafone Mailbox.• Book:
Vodafone Mailbox: Automatically included2 in every D2 and Vodafone tariff of Vodafone GmbH withVodafone ProfiMailbox1: If you are a Vodafone GmbH customer, simply call Customer Service on 1212 to
activate the Vodafone ProfiMailbox service.• Prices: Basic monthly price in Vodafone tariffs3:Vodafone Mailbox free of chargeVodafone ProfiMailbox €5.08 a month (€4.267 excluding VAT)
1 Not for CallYa customers or customers with Vodafone Zuhause tariffs.2 CallYa customers and customers with a Vodafone Zuhause tariff receive Vodafone Mailbox with a slightly reduced scope
of features.3 The following prices apply to D2 tariffs: Basic price: Vodafone Mailbox free of charge
Vodafone ProfiMailbox €6.03 a month (€5.064 excluding VAT). In some Vodafone corporate customer tariffs, theVodafone ProfiMailbox is already included at no additional cost.
Your benefits with Vodafone Mailbox
Vodafone Mailbox is the intelligent mailbox service for your mobile phone. If you are a Vodafone GmbH customer, you benefit from the many practical features of Vodafone Mailbox. It is automatically available to you after yourVodafone card is activated. If you should need even more mailbox power, then simply book the VodafoneProfiMailbox1. It has an even greater storage capacity for long messages and faxes. In addition, it can sendimportant messages as quick as a flash in voicemail form to almost all telephone accesses within Germany and awake-up call will remind you of important appointments. It is the perfect partner when you have to manage alarge volume of calls. Here are its benefits at a glance:
• No calls missed: The mailboxes take your calls when you are unable to do so yourself.• Answers calls individually and personally: Just like any answering machine, you can record a personal
greeting.
• Automatically informs you of new calls: Mailbox/ProfiMailbox answers your calls as soon as it receives anew message, fax1 or email. By text message or notification call directly to your Vodafone card. Immediatelyand – within Germany – free of charge.
1 Not for CallYa customers or customers with Vodafone Zuhause tariffs.
This translation is for convenience only, in case of any (potential) inconsistency between this translation and the original German version,the German version shall prevail.
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310en Vodafone InfoDok
• Also informs you when no message was left: Even when a caller leaves no message, the mailbox will send you a text message on request. The text message contains the call number, date and time of the missed call.
Of course you will only receive the message if the missed call was not indicated on your mobile phonedisplay. This all depends on whether the caller left his call number when the mailbox received the call (callnumber transfer feature on).
• Date and time announcement: Before listening to your messages, you can select whether you want thetime and date announced when the message was left.
• Returns call after listening: With the Vodafone CallReturn1 feature, you can call the caller back from theVodafone Mailbox directly after listening to his/her message - simply by pressing a button.
• Receives and sends mobile emails: With Vodafone Mailboxes you can book a mobile email address.1 Youcan read received emails directly on your mobile phone and speak or send new emails from your mobilephone. For more information and prices on Vodafone MobileMail, see Vodafone InfoDok 356.
• Receives faxes on the move:1 Both Vodafone Mailbox and ProfiMailbox can receive faxes. You can printthem anywhere there is a fax machine if your mobile phone has network reception.
• Notification on your landline number:1 Use the Message Manager on your Vodafone Mailbox to enteradditional call numbers: one additional number with Vodafone Mailbox and up to three additional numberswith Vodafone ProfiMailbox. You are then informed about new incoming mailbox messages at these numbersand you can listen to the messages without a mailbox password.
• Your Vodafone Mailbox becomes an answering machine for all registered numbers: Your intelligentanswering machine can take calls to the additionally registered call numbers and send notifications to yourmobile phone. Requirement: just enter a call forwarding number in your Vodafone Mailbox.
• No connection price or basic price for Vodafone Mailbox.
With Vodafone ProfiMailbox you also benefit from additional professional features:1
• Send notifications by voicemail: In addition, ProfiMailbox comprises a clever messaging and informationsystem with which you can send voicemails to any number of call numbers. On request, you can even sendmessages to several recipients simultaneously, with a time delay, or to recipient lists and with various sendermessages.
• Announcement for long periods of absence: Blocks your Vodafone ProfiMailbox from receiving newmessages. Callers only hear the announcement. Ideal when you are going on holiday, for example.
• Wake-up call free of charge within Germany: Simply specify the date, time and the required call number inthe German network. Your Vodafone ProfiMailbox will then call, remind or wake you at the right place at theright time.
• Extended fax features: For example, you can store a standard fax number for your personal fax machine. Onrequest, you can also have received faxes automatically printed out on your personal fax machine.
Features of Vodafone Mailboxes
Vodafone Mailbox Vodafone ProfiMailbox1
Maximum length of welcomingannouncement
60 s 60 s
Maximum message length 5 minutes 5 minutes
Maximum number of messages 25 50
Maximum storage time for messages 14 days 30 days
Number of other call numbers in MessageManager1
1 number 3 numbers
Long fax documents1 maximum 100 pages maximum 999 pages1 Not for CallYa customers or customers with Vodafone Zuhause tariffs.
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This is how it works
Please refer to the InfoDoks listed below or to www.vodafone.de for all further information on Vodafone Mailboxfeatures.
Other InfoDoks on Vodafone Mailbox
Tip: You can view all InfoDoks at www.vodafone.de/infodok. First read InfoDok 311. This explains step by stephow to set up your Vodafone Mailbox and how to use the mailbox for your mobile phone.
Document Doc. No.
Vodafone Mailbox and ProfiMailbox: Overview 310
Vodafone Mailbox and ProfiMailbox: First steps 311
Vodafone Mailbox and ProfiMailbox: Listening to voicemails,receiving faxes and emails
312
Vodafone Mailbox and ProfiMailbox: All settings 313
Vodafone Mailbox: Menu tree and list of commands 314
Vodafone ProfiMailbox: Professional features 315
Vodafone ProfiMailbox: Menu tree and list of commands 316
Vodafone Mailbox and ProfiMailbox: Tips and tricks 317
Vodafone Visual Mailbox: With the Vodafone Visual Mailbox you can also send mailbox messages in the form ofan MMS with voice file to your mobile phone. For example, you can have the recorded messages read out directly
on your mobile phone without calling the mailbox. For more information on the Vodafone Visual Mailbox, seeInfoDok 309.
How to book Vodafone Mailboxes
The Vodafone Mailbox is automatically available to all Vodafone GmbH customers after activation of theVodafone card and you need not book it separately. You can immediately reach them on abbreviated diallingnumber 5500 to set them up.
To book the Vodafone ProfiMailbox, simply call Customer Service and ask them to set up your VodafoneProfiMailbox. If you are a Vodafone customer, you can contact Customer Service free of charge in the German
Vodafone network on 1212. From other German networks, dial 0800/172 1212.
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Vodafone InfoDok
Prices
Prices in Euro incl. VAT (prices in Euro excluding VAT)
Vodafone tariffs D2 tariffs
Setup: free of charge free of charge
Monthly basic price:
Vodafone (Standard) Mailbox 2 free of charge free of charge
Vodafone ProfiMailbox1 5.08 (4.267) per month 6.03 (5.064) per month 1 Vodafone ProfiMailbox not for CallYa customers or customers with Vodafone Zuhause tariffs.2 CallYa customers and customers with a Vodafone Zuhause tariffs receive Vodafone (Standard) Mailbox with a slightly
reduced scope of features.
Have fun with Vodafone services!
Your Vodafone Customer Service
Tip: You can configure many things yourself with MeinVodafone: e.g. change your address or check your accountstatus – it's so easy, quick and free of charge. Just go to www.vodafone.de/meinvodafone. By the way, you alsohave direct access to MeinVodafone on your mobile phone. Send a text message containing the text "Service“ to12456 (this is free of charge in the German Vodafone network). For more information, see InfoDok 198en.