De-Escalation Strategies and Skills for Housing Industry Professionals

July 12, 2017 - 2:00-3:30 EST

Webinar

This training was initially developed in 2015 by Home For-ward (the regional housing authority in Portland, OR) and Women Strength (a self-defense options program offered through the Portland Police Bureau) to address safety con-cerns that Home Forward staff felt when working in direct service with housing program participants. The content will be presented as one 1.5-hour webinar and provides specific knowledge and awareness of de-escalation strategies that are effective with housing program participants. While the train-ing is specifically designed to address the concerns of profes-sionals working in the housing industry; the skills may also be transferrable to many other types of situations, both profes-sional and personal. Learning Objectives:

Participants will gain a foundational understanding of what de-escalation is, why knowing de-escalations skills is relevant to people working in the housing industry and how the practice of de-escalation skills can help develop safer workplaces for housing industry employees and safer communities for residents.

Participants will learn what intuition/instinct is, practice recognition of it and understand how it helps guide their response to an escalated situation or person.

Participants will complete the session with introductory knowledge about three types of assertiveness and an understanding of escape options to use in an escalated situation.

Partner Price

$25.00 for each Webinar

Non-Partner Price

$85.00 for each Webinar

Property Managers

Regional Managers

Service Coordinators

Anyone who works with people

De-De-Escalation Strategies and Skills for Housing Industry Professionals

Webinar

July 12, 2017 - 2:00-3:30 EST

Cancellations must be submitted to OCCH in writing and received three days before the webinar. Registrants not honoring this policy will be billed. Alternate attendees can be accommodated—but an alternate e-mail address must be received no later than one day before the webinar.

A limited number of scholarships are available for employees of ADAMH/CMH/ADAS Board or of an ODMHAS certified provider organization owning housing /providing housing for the behavioral health population. To apply, contact Lynn Logan.

Call Lynn Logan at 614-224-8446 or email LLogan@OCCH.org

Please complete the registration form at

http://www.occh.org/training/training.html

This webinar meets the following HUD Service Coordinator Training Requirements Area(s): Core: Communication Statutory Area: Strategies for Communicating Effectively in Difficult Situations

This webinar is brought to you in collaboration with the American Association of Service Coordinators (AASC). The mission of AASC is to advance the interests of the service coordinator (SC) profession and to provide guidance and professional standards to its mem-bers. The AASC vision is to support members who serve individuals, families, the elderly and persons with disabilities in housing situations through leadership, education, training, networking, advocacy and other member services. AASC represents the concerns of Service Coordinators through interaction with Congress and federal agencies, and educates public and private agencies on the benefits and cost effectiveness of service coordination and service-enriched housing. AASC also seeks to look for and support alternative funding resources and collaborative partnerships that can be duplicated within other housing environ-ments. AASC enhances the professionalism of our constituents through training, networking conferences and opportunities for peer networking in addition to providing information on "best practice" programs. The organization also provides members guidance in the development and implementation of national professional standards of practice and programmatic policies and procedures, ensuring program consistency and sound social work practice within existing housing regulations.

Sara K. Johnson is the Director of WomenStrength and founder of Girl-Strength, both holistic self-defense options programs offered by the Port-land Police Bureau. Sara has been working with WomenStrength for 16 years in many capacities. She started volunteering as an instructor in 2001 and became Director in 2005. As Director, she oversees 40+ volunteer instructors, develops curriculum, creates community partnerships and teaches safety workshops and self-defense classes. Under her leadership, the program has expanded to offer full-length classes in Spanish and on specific skills-topics and abilities that meet community needs. Sara has helped several local organizations in Portland, OR to develop their own safety-based curriculums for staff training and client empowerment. Sarah Berkemeier is a Resident and Community Services Coordinator at Home Forward, in Portland, Oregon. She has her BA in Human Services and Spanish from Maryville College in Tennessee and her MA in Counsel-ing Psychology from Lewis and Clark College in Portland, OR. She has 16 years of experience working in social services. Her experience includes research and mobility assistance in Latin America, advocating for survivors of domestic violence, educating youth about injury prevention, teaching women's self-defense options classes and currently, being an RCSC. She has been a volunteer self-defense instructor for 11 years with Wom-enStrength. She assisted in the development and implementation of two successful programs at Home Forward; a partnership for advocacy for residents and de-escalation training for staff.