de bosch reis naar een social business joachim heinz
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G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing,
distribution, as well as in the event of applications for industrial property rights.
Building the connected enterprise Joachim Heinz, Lead Team Social Business
The Social Enterprise, Utrecht, 24.09.2014
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G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing,
distribution, as well as in the event of applications for industrial property rights.
@joachimheinz - Selected web activities of the speaker
www.joachimheinz.com www.storify.com/joachimheinz
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G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing,
distribution, as well as in the event of applications for industrial property rights.
@joachimheinz
Introduction to Bosch
XS
XL
M
Bosch: +280.000 associates, +280 plants worldwide, 128 years
history, business in automotive, industry, building, energy.
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G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing,
distribution, as well as in the event of applications for industrial property rights.
@joachimheinz
Today
market
dynamics
Source: BetaCodex – Organize for complexity
The Taylor bathtub on market dynamics
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G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing,
distribution, as well as in the event of applications for industrial property rights.
The power of networks …
New business models based on
networks
Network oriented start-ups re-define
value creation
Market leaders stumble
Networking inside corporations
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Guidelines
Technology
Organization
PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing,
distribution, as well as in the event of applications for industrial property rights.
@joachimheinz
Associates &
Leadership
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G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing,
distribution, as well as in the event of applications for industrial property rights.
@joachimheinz
Thinking in process optimization…
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CI/PJ-E2.0 G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction,
editing, distribution, as well as in the event of applications for industrial property rights.
@joachimheinz
Experience social business in our online city – first steps,
support and much more to explore
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CI/PJ-E2.0 G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction,
editing, distribution, as well as in the event of applications for industrial property rights.
@joachimheinz
Learn about the business value with the #socbiz atlas –
interactive map of best-practices
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G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing,
distribution, as well as in the event of applications for industrial property rights.
Best practise: „InnoWeex“
Key: Managed
online Idea
campaign
Objective: To find
new ideas for
exhaust sensors
300 colleagues
10 locations
2 weeks’ time
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G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing,
distribution, as well as in the event of applications for industrial property rights.
Best practise: technical planning figures process
Objective: To
accelerate the “TPZ”
core process
Approx. 440
colleagues from
25 locations Key: Community w/
high transparency
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G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing,
distribution, as well as in the event of applications for industrial property rights.
Best practise: Optimization of IT usage
infrastructure
Large stakeholder
groups w/ global
distribution Key: open, dialog-based
communication
Objective: To reduce
costs in the field of IT
infrastructure use
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CI/PJ-E2.0 G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction,
editing, distribution, as well as in the event of applications for industrial property rights.
@joachimheinz
Growing adoption 1 year after launch: ~ 16.500 communities,
80% of them are open transparency!
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G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing,
distribution, as well as in the event of applications for industrial property rights.
@joachimheinz
The miracle of #socbiz maturity…
The thought model:
Capability leads to a result.
Results depend on maturity.
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CI/PJ-E2.0 G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction,
editing, distribution, as well as in the event of applications for industrial property rights.
Maturity: Where does the company stand?
Level 3 optimization
Income & cost
Level 2 implementation
Process optimization
Level 1 pioneering work
Acceptance & satisfaction
Re
sults le
vels
Development dimensions
Bosch Group maturity level Interest
Culture Processes
Leadership
Vision & strategy
Measurement Resources
Detailed maturity level:
Leadership
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G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing,
distribution, as well as in the event of applications for industrial property rights.
@joachimheinz
A “social” organization like a brain.
Networked. Intelligent. Adaptable. Fast.
The next step…
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G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing,
distribution, as well as in the event of applications for industrial property rights.
@joachimheinz
Hierarchical and network structures in one org-system to deliver
both efficiency and agility: the “dual org” company
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Rüdiger Schönbohm | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction,
editing, distribution, as well as in the event of applications for industrial property rights.
Mile stones on the road to become an Enterprise 2.0.
2012 5.12 2013 8.13 2014 3.14
Start pilot phase
Bosch Connect:
25 use cases
Kick off E2.0
phase 1:
platform
Go live
Bosch Connect
with 40,000 users
Kick off E2.0
phase 2:
agile teams
Start pilot phase
agile teams:
15 “pilots”
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Rüdiger Schönbohm | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction,
editing, distribution, as well as in the event of applications for industrial property rights.
Outlook: what’s in the pipeline and where do we stand?
Independent
solutions
Limited
functions
Participatory
approach
Corporate
network, broad
functions
Below the radar
Experiences
first use cases
Company-wide
launch
Support from
the executive
management
First best
practices
Optimizing the
platform and
usage
Increasing
strategic
awareness
Interweaving
with business
operations
Dynamic,
needs-based
platform
First opening for
external
stakeholders
Strategy-
oriented
Integration into
business
operations
Business critical
Continuously
improved
platform
All associates
are involved
Open for
external
stakeholders
Organizational
development on
a new level
“Social” is how
we do business
Sources: Dachis Group, The Community Roundtable, n:Sight, Frank Schönefeld, Emanuele Quintarelli, Group7 Consulting, Lee Ackermann
Pioneer
phase
Pilot phase
Introduction
Professional-
ization
Business
integration
Enterprise
2.0
Matu
rity
of
the
co
mp
an
y
Time
We
are
here
2011 2014
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G40/PJ-E2.0 | Sept 2014 | © Robert Bosch GmbH 2014. All rights reserved, also regarding any disposal, exploitation, reproduction, editing,
distribution, as well as in the event of applications for industrial property rights.
@joachimheinz
THANK YOU!
@joachimheinz
de.linkedin.com/in/joachimheinz/
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