d.c. fire ems response times
DESCRIPTION
A month by month list of response times for D.C. Fire EMS.TRANSCRIPT
-
District of Columbia Government Fire and Emergency Medical Services Department
Emergency Operations BureauResponse Time Data Request
03/01/2014 through 05/31/2015
-
District of Columbia Fire and EMS Department
Program Analysis Office
Page 2 of 9
Produced On: 6/25/2015
Emergency Operations Bureau
Response Time KPI Measures
196 205
215 216 206 213
223 219
192 206 209 203 209
219 235
94% 94% 95% 94% 94% 95% 92%
89%
84%
79%
84% 82%
84% 86% 87%
0
50
100
150
200
250
300
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
MAR14
APR14
MAY14
JUN14
JUL14
AUG14
SEP14
OCT14
NOV14
DEC14
JAN15
FEB15
MAR15
APR15
MAY15
Ave
rage N
um
be
r of H
ighe
r Prio
rity EMS C
alls pe
r Day
Pe
rce
nta
ge o
f R
esp
on
ses
to C
alls
Month and Year
First Arriving EMT at Higher Priority EMS Calls
AVG Number of Higher Priority EMS Calls per Day % of Responses in 6 Min 30 Sec or Less
90% = < 90% =
-
District of Columbia Fire and EMS Department
Program Analysis Office
Page 3 of 9
Produced On: 6/25/2015
Emergency Operations Bureau
Response Time KPI Measures
196 205
215 216 206 213
223 219
192 206 209 203 209
219 235
3:51 3:50 3:50 3:54 3:54 3:51 4:07 4:15
4:47 5:09
4:43 4:50 4:41 4:31 4:28
0
50
100
150
200
250
300
00:00
01:00
02:00
03:00
04:00
05:00
06:00
07:00
08:00
09:00
10:00
MAR14
APR14
MAY14
JUN14
JUL14
AUG14
SEP14
OCT14
NOV14
DEC14
JAN15
FEB15
MAR15
APR15
MAY15
Ave
rage N
um
be
r of H
ighe
r Prio
rity EMS C
alls pe
r Day
Ave
rage
Re
spo
nse
Tim
e t
o C
alls
Month and Year
AVG Response Time of First Arriving EMT to Higher Priority EMS Calls
AVG Number of Higher Priority EMS Calls per Day AVG Response Time
< 5 min = 5 min =
-
District of Columbia Fire and EMS Department
Program Analysis Office
Page 4 of 9
Produced On: 6/25/2015
Emergency Operations Bureau
Response Time KPI Measures
189 197 204 205 196 205
212 205
177 183 194 190 197
205 223
90% 89% 88% 88% 88% 90%
86% 82%
79%
73%
80% 80% 82% 83%
84%
0
50
100
150
200
250
300
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
MAR14
APR14
MAY14
JUN14
JUL14
AUG14
SEP14
OCT14
NOV14
DEC14
JAN15
FEB15
MAR15
APR15
MAY15
Ave
rage N
um
be
r of H
ighe
r Prio
rity EMS C
alls pe
r Day
Pe
rce
nta
ge o
f R
esp
on
ses
to C
alls
Month and Year
First Arriving Paramedic at Higher Priority EMS Calls
AVG Number of Higher Priority EMS Calls per Day % of Responses in 8 Min or Less
90% = < 90% =
-
District of Columbia Fire and EMS Department
Program Analysis Office
Page 5 of 9
Produced On: 6/25/2015
Emergency Operations Bureau
Response Time KPI Measures
189 197 204 205 196 205
212 205
177 183 194 190 197
205 223
5:00 5:09 5:12 5:14 5:10 5:04
5:28 5:48
6:10
6:57
6:07 6:08 5:55
5:43 5:39
0
50
100
150
200
250
300
00:00
01:00
02:00
03:00
04:00
05:00
06:00
07:00
08:00
09:00
10:00
MAR14
APR14
MAY14
JUN14
JUL14
AUG14
SEP14
OCT14
NOV14
DEC14
JAN15
FEB15
MAR15
APR15
MAY15
Ave
rage N
um
be
r of H
ighe
r Prio
rity EMS C
alls pe
r Day
Ave
rage
Re
spo
nse
Tim
e t
o C
alls
Month and Year
AVG Response Time of First Arriving Paramedic to Higher Priority EMS Calls
AVG Number of Higher Priority EMS Calls per Day AVG Response Time
< 6 min = 6 min =
-
District of Columbia Fire and EMS Department
Program Analysis Office
Page 6 of 9
Produced On: 6/25/2015
Emergency Operations Bureau
Response Time KPI Measures
191 199 208 209 201 206
216 209
182 189 199 193 200
209 220
94% 92% 92% 92% 93% 94%
90% 90% 86%
77%
84% 84% 87%
89% 89%
0
50
100
150
200
250
300
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
MAR14
APR14
MAY14
JUN14
JUL14
AUG14
SEP14
OCT14
NOV14
DEC14
JAN15
FEB15
MAR15
APR15
MAY15
Ave
rage N
um
be
r of H
ighe
r Prio
rity EMS C
alls pe
r Day
Pe
rce
nta
ge o
f R
esp
on
ses
to C
alls
Month and Year
First Arriving Transport Unit at Higher Priority EMS Calls
AVG Number of Higher Priority EMS Calls per Day % of Responses in 12 Min or Less
90% = < 90% =
-
District of Columbia Fire and EMS Department
Program Analysis Office
Page 7 of 9
Produced On: 6/25/2015
Emergency Operations Bureau
Response Time KPI Measures
191 199 208 209 201 206
216 209
182 189 199 193 200
209 220
6:17 6:31 6:29 6:30
6:20 6:18
6:59 7:02
7:39
9:02
7:57 7:59
7:35
7:10 7:30
0
50
100
150
200
250
300
00:00
01:00
02:00
03:00
04:00
05:00
06:00
07:00
08:00
09:00
10:00
MAR14
APR14
MAY14
JUN14
JUL14
AUG14
SEP14
OCT14
NOV14
DEC14
JAN15
FEB15
MAR15
APR15
MAY15
Ave
rage N
um
be
r of H
ighe
r Prio
rity EMS C
alls pe
r Day
Ave
rage
Re
spo
nse
Tim
e t
o C
alls
Month and Year
AVG Response Time of First Arriving Transport Unit to Higher Priority EMS Calls
AVG Number of Higher Priority EMS Calls per Day AVG Response Time
< 9 min = 9 min =
-
District of Columbia Fire and EMS Department
Program Analysis Office
Page 8 of 9
Produced On: 6/25/2015
Emergency Operations Bureau
Response Time KPI Measures
8 8 7 6 7 6 5 6 8 7 9 10 8 9 7
97% 99% 99% 98% 98% 99% 99% 100%
95%
88%
98% 97% 96% 98% 97%
0
50
100
150
200
250
300
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
MAR14
APR14
MAY14
JUN14
JUL14
AUG14
SEP14
OCT14
NOV14
DEC14
JAN15
FEB15
MAR15
APR15
MAY15
Ave
rage N
um
be
r of Stru
cture
Fire C
alls pe
r Day
Pe
rce
nta
ge o
f R
esp
on
ses
to C
alls
Month and Year
First Arriving Fire Engine at Structure Fire Calls
AVG Number of Structure Fire Calls per Day % of Responses in 6 Min 30 Sec or Less
90% = < 90% =
-
District of Columbia Fire and EMS Department
Program Analysis Office
Page 9 of 9
Produced On: 6/25/2015
Emergency Operations Bureau
Response Time KPI Measures
8 8 7 6 7 6 5 6 8 7 9 10 8 9 7
2:25 2:33 2:30 2:29 2:35
2:16 2:17 2:39
2:59
4:02
2:50 2:50 2:55 2:40 2:39
0
50
100
150
200
250
300
00:00
01:00
02:00
03:00
04:00
05:00
06:00
07:00
08:00
09:00
10:00
MAR14
APR14
MAY14
JUN14
JUL14
AUG14
SEP14
OCT14
NOV14
DEC14
JAN15
FEB15
MAR15
APR15
MAY15
Ave
rage N
um
be
r of Stru
cture
Fire C
alls pe
r Day
Ave
rage
Re
spo
nse
Tim
e t
o C
alls
Month and Year
AVG Response Time of First Fire Engine to Structure Fire Calls
AVG Number of Structure Fire Calls per Day AVG Response Time
< 4 min = 4 min =