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A few questions before we startQuestion Answer

How did you hear about us?

Current location?

Why looking to move?

When looking to move?

Are you currently in an agreement? (what notice) required?

Number of people to accommodate?

Specific layout required?

Meeting room required – how many people?

Parking required – how many spaces?

Furniture required?

IT/Broadband required?

Telecoms – what required?

Any other specific requirements?

Any form of budget?

Decision making process from here?

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Viewing Presentation

The Bridgewater Complex

2011

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Agenda1. A bit about DBH2. Features of our location, building & offices3. The benefits of serviced offices4. Additional products & services that we provide5. Tour of the business centre6. The next steps...

Appendix 1A Case Study/Cost Comparison – Serviced V’s Traditional

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1. A bit about DBHOperating for 11+ years

9 Sites across the UK

200+ Customers

30+ Employees

3,000+ Workstations

25,000 sqft of Office & Unit Space

£4.5m+ Revenue

Private Business

Hands On Management Team

100% focussed on Customer Service

100% focussed on Professionalism

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Our customers include….

(Past and present customers)

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Serviced Offices Meeting Rooms

Data Connections Mail Boxes

Professional Facilities

Call Answering

We provide

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3. Features of our location

3 miles from the City Centre

10 min walk to:•The Bootle Strand

•Asda Supermarket

2 min walk to:

•Bootle Oriel Road Train Station

•30 minute drive to John Lennon Airport & 40 minute drive to Manchester Airport

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Features of our building

Significant Onsite Parking

Fully Air Conditioned

Impressive Manned Reception

Fully DDA compliant

Professional Image

Modern Working environment

Good Business Community

On site Management

Monitored Access & Security

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Features of our offices

Fully Fitted Out Furnished & Serviced Offices

Various sizes 2 w/s up to 100 w/s

Professional reception service & call answering

Modern comfortable & functional furniture

Individually controlled Air Conditioning

Modern working environment

Fully managed, maintained & cleaned

Telephone lines & handsets

High Speed Data connections

On site Break Out Facility & Meeting Rooms

Ground Floor

First Floor

Ground Floor

Down

Down

Disabled Toilet

GentsToilet

LadiesToilet

D.B.H.

Comms Room

M2 G12 G11 G10 G09 G08

G07 G06 G05 G04 G03 G02 G01 M1 OfficeManager

Reception

BoilerHouse

First Floor

Down

Disabled Toilet

GentsToilet

LadiesToilet

116 115 114 113 112 110

109 108 107 106 105 103 102

Down

101

Duct Refuge

111

Bridgewater Complex, Canal Street.

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Features of our packageLicence Fees Include:•Furniture depreciation•Rent•Business Rates *•Service Charges•Heat, light & power•Reception services•Telephone lines•Telephone handsets•Water & sewerage costs•Common area cleaning•Cleaning of your office•WC consumables•Use of Break out facility•Call answering•Lift maintenance & Servicing•Buildings Insurance•Window cleaning•Landscaping•Winter maintenance•Security Lock down & remote monitoring•CCTV maintenance•A/C servicing & maintenance•On Site management

Feature Detail

Flexible Monthly, ¼’rly, 6 month or 12 month Licence to suit you

Fully Inclusive All set up and running costs included in terms - see list of what is included

Fixed Price Fixed monthly cost for contract period – i.e. no unexpected service charges at the end of the year

Simple 1 page Licence agreement that does not require a solicitor to transactOne invoice per month

Cost Effective Pricing based upon workstations rather than area i.e. you only pay for what you useDiscounted meeting room rates for licence holders

Use of beak out facility included in terms

Parking included within terms

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4. The Benefits - Flexibility

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4. The Benefits - Professional

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4. The Benefits – Your Time

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The Benefits – Financially Efficient

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The Benefits - More cost effective than a traditional leaseWe have undertaken a number of calculations to analyse the cost of taking a traditional full repairing and insuring lease in comparison to a fully furnished and serviced office.

We have done the exercise on a number of different requirements sizes and the results are shown by the chart.

Serviced offices are a more cost effective solution for utilising office space than traditional leasing (up to a requirement of approx 30 desks)

See appendix for workings

Serviced office solutions can be up to 25% cheaper than traditional leasing arrangements

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Additional Products & Services

Offices By The Day Use of Other Sites Business Offers

Features:

•Make use of one of our offices for a few hours, a day, a week or for as long as you need it

•1 w/s to 20 w/s offices available for as long as you need

•Available with phones, broadband, furniture,

•Great for projects and giving the right impression

Other Sites

• Make use of our network of business centres

• Take advantage of their:

• Meeting Rooms (at discounted rates)

• Mailbox facilities (at discounted rates)

• Offices for the day, week or month

• Portray a larger footprint than you actually have

Features:

• A Professional Business Address

• A Delivery Address for your Packages

• Your Calls Answered in your business name

• An Office or Desk Whenever You Need It

• Meeting Rooms

Business Start Up package

• Offices from £20!

• Extremely economical office package

• Professional Serviced Office Space

• Call Answering & Post/Package Handling

3

Virtual Office

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Additional Products & Services

Meeting Rooms Data Connections Business Support Telephony

Features:

•4-6 Person Room (x2)

•6 – 16 Person Room (x1)

•Tea/Coffee/Water

•Fully Air Conditioned

•Catering

•Priced by the hour or day(not delegate)

•Discounts for Licence Holders

ADSL products

• Prices to suit no. of workstations occupied

• Monthly contracts

Packages tailored to suit requirements

We can provide

• Administrative support

• Diary management

• Call answering/message taking

• Mailing campaign support

• Typing

• Data entry

We offer

• Line rental - Free

• Voicemail

• System programming

• Handset upgrade options

• Call centre VOIP solution

• Queue Handling

• Call reporting

• Call recording

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Tour of the building

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Appendix 1 – Case StudyServiced v’s Traditional Lease

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Case Study/Cost Comparison – 4 workstations

Number of people to be accommodated… 4 people

Number of telephone lines into office… 5 lines

Meeting rooms to accommodate… 4 people

Anticipated growth over next 3 years of office… 10 %

Days use of meeting room per month 10 days

Space per workstation 75 sq.ft. 300 sqft

Reception Area 150 Sqft

Telephonist 0 Sqft

Communications Room 50 Sqft

Kitchen 75 Sqft

Meeting Room 140 Sqft

Corridors and Fire Escapes (10%) 72 Sqft

Unusable space (5%) 36 Sqft

Growth space as input above 30 sqft

Total 852 sqft

Occupiers General Requirement

Traditional Office Space Needed To Meet The Requirement

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Case Study/Cost Comparison – 4 workstations

Traditional Office Set Up Costs – Depreciated over 3 years

Traditional Office Monthly Rent, Rates & Service Charge Costs

Furniture cost £200 per person £ 800

Meeting room furniture £100 per person £ 400

Kitchen £ 500

Telephone handsets (1 spare) £35 each £ 175

Lines (BT ISDN30 = £125 / line to 15 lines, then £30 / line) £ 625

Switchboard £ -

Cabling £125 per person £ 500

Installation and training on telecomms £ 500

New keys 4 Keyholders £ 20

Alarm £ -

Building works to create offices, meeting rooms £ 1,960

Agents fees, surveyor fees, legal costs £ 852

Rent £6.00 £ 426.13 per month

Rent Free 6 Months £6.00 -£ 71.02 per month

Rates £2.50 £ 177.55 per month

Basic Service Charge £1.50 £ 106.53 per month

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Case Study/Cost Comparison – 4 workstations

Traditional Office Monthly Running CostsBuildings insurance (£0.75 per sq ft per annum) £ 53.27

Telephone line rentals (BT = £48.55 / line / quarter) £ 80.00

Telephone system maintenance (£0 per person) £ -

Utility Bills...heating, lighting, electricity £ 85.23

Cleaning costs and disposal of rubbish £ 85.23

Cost of plants in reception £ 20.00

Pictures in communal areas £ 50.00

Security system monitoring (I.e. Redcare) – inc within service charge £ -

Equipment hire purchase and maintenance £ 75.00

Window Cleaning £ 7.10

Maintenance of office £ 40.84

Allowance for dilapidations £ 127.84

Receptionist (cost £12,500) 10% pro rata £ 104.17

Telephonist (cost £12,500) 10% pro rata £ 104.17

Admin Assistant (cost £6,000) 10% pro rata £ 50.00

Management Time (cost £3,000) 10% pro rata £ 25.00

Purchase Ledger Savings (reduced admin) £ 104.17

Accountants Savings (re above) £ 104.17

National Insurance, Holidays, Sickness, etc (15%) £ 73.75

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Case Study/Cost Comparison – 4 workstations

Summary of Traditional Office Monthly CostsTraditional office rent, rates and service charge £639 per month

Traditional office set up costs (amortised over 3 years) £193 per month

Traditional office running costs £1,190 per month

Total monthly costs of Traditional Office £2,023 per month

Monthly costs of DBH Serviced Office @ £60 per workstation £1,040 per month

Monthly costs of DBH Meeting Room Hire @ £45 per day £450 per month

Total Monthly Cost of DBH Serviced Office £1,490 per month

Summary of DBH Office Monthly Costs

TOTAL SAVINGOVER 3 YEARS = £19,173 = 26%